How is Vault restaurant rated?

Name: Vault
Address: 2017 E 9th St, Cleveland, OH, United States, 44115-1315
Telephone: (216) 313-8810
Price range: $30 and under
Rating: 4.3

Vault

4.3 (77)

$30 and under

American

2017 E 9th St, Cleveland, OH 44115-1315

About this restaurant

Romantic
Good for special occasions
Great for creative cocktails

The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, elegant styled cocktail lounge. Enjoy handcrafted cocktails, small plates and exceptional service in the city’s premium bar.

Vault is available for small private events and functions.

Book a Private Vault : kkesner@metropolitancleveland.com
Weddings & Corporate Events: kkesner@metropolitancleveland.com

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

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Additional information

Dining style
Casual Elegant
Price
$30 and under
Cuisines
American, Cocktail Bar
Hours of operation
Fri, Sat 5:00 pm–2:00 am Bar Tue–Thu 5:00 pm–11:00 pm
Phone number
(216) 313-8810
Website
https://www.vault9cle.com/
Payment options
Mastercard, Visa
Dress code
Business Casual
Private party facilities
Book a Private Vault: kkesner@metropolitancleveland.com

Location
2017 E 9th St, Cleveland, OH 44115-1315
Neighborhood
Downtown Cleveland
Parking details
Valet ParkingParking Garage on the corner of E. 9th and Prospect Ave E.
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Private Room, Wheelchair Access, Wine

What 77 people are saying

Vault reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

4.3

4.3 based on all time ratings

4.0Food
4.1Service
4.6Ambience
4.0Value

Noise • Moderate

77 Reviews

DB
DavidB VIP
Palm Springs / Palm Desert Cities26 reviews
5.0
Dined on May 20, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
It’s a night club so it has a fun environment. Food was really good. Had the duck flatbread and the hummus. Plenty as dinner for two. Our waitress was very nice and attentive. The whole interior is just fun. Different rooms and areas to hang out. This is a truly unique venue that you should try if in Cleveland.
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GT
GroovyTeach9 VIP
Cleveland / Akron / Canton22 reviews
3.0
Dined on May 14, 2023
1. Overall 3
2. Food 4
3. Service 3
4. Ambience 5
Very slow service but the venue is very unique!
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RC
RyanC
Cleveland / Akron / Canton2 reviews
5.0
Dined on May 13, 2023
1. Overall 5
2. Food 4
3. Service 4
4. Ambience 5
Great drinks and atmosphere. Would return. Nice people.
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J
Jess VIP
Cleveland / Akron / Canton3 reviews
4.0
Dined on May 6, 2023
1. Overall 4
2. Food 3
3. Service 4
4. Ambience 5
Stopped in the early evening for a quick bite and drink. Service was great, we were shown around the different vault areas, staff was friendly and accommodating. Will definitely look into reserving a vault in the future for special occasions.
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OT
OpenTable Diner
Columbus8 reviews
5.0
Dined on April 18, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
This is our 2nd visit in the last 4 months and everything was perfect both times. A great getaway and if you don’t want to leave the hotel you don’t have to!
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JD
JoDe
Columbus2 reviews
5.0
Dined on April 7, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
It was fantastic to sit in a comfortable and cozy atmosphere to catch up with friends.
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GM
GregM
Columbus24 reviews
5.0
Dined on April 5, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great drinks and small plates in unique setting of old bank vault. Tequila cocktails along w hummus & pork sandwich were excellent. Hotel is a great destination as well!
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H
Happy VIP
Detroit / Eastern Michigan29 reviews
5.0
Dined on April 1, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Wonderful experience in this historic location. Loved the ambiance and the vintage cocktails!
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DJ
DarleneJ
Washington, D.C. Area2 reviews
5.0
Dined on March 31, 2023
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Great place to spend a Friday evening before a comedy show.
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b
beegee
Columbus2 reviews
1.0
Dined on March 26, 2023
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
We booked the latest possible reservation on a Saturday, which for a bar that closes at 2am was only 10:45p. Our plan was to go to the John Mayer concert and then to the Vault afterwards. Unfortunately, the concert let out at 10:45p, and by the time we got to the venue, they gave away our reservation. Honestly, I wouldn't give this place a bad review just for me missing the reservation time, but they were completely unavailable and uncommunicative, and that's why I'm leaving this review. I messaged the venue through OpenTable and tried calling three times between 10:45p and 11:00p without success. The phone number in the OpenTable app was wrong, and while the number on Google was correct, it went unanswered. When I got to the host stand at 11:05p, no one was there, so I called, and again, no answer. When the host did arrive, he was completely indifferent about cancelling our reservation. He said, "what were we supposed to do?" (yes, he actually said that), to which I replied that I messaged through the app and called multiple times. At a minimum, if you're going to give someone's reservation away, call them or reject the reservation in the app, so we don't waste time and money getting to the place.
1 person found this helpful

FAQs

Vault is rated 4.3 stars by 77 OpenTable diners.