Vault

Name: Vault
Address: 2017 E 9th St, Cleveland, OH, United States, 44115-1315
Telephone: (216) 313-8810
Price range: $30 and under
Rating: 4.3

4.3

77 Reviews

$30 and under

American

Top Tags:

The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, elegant styled cocktail lounge. Enjoy handcrafted cocktails, small plates and exceptional service in the city’s premium bar.

Vault is available for small private events and functions.

Book a Private Vault : katrinat@metropolitancleveland.com or 216-331-6300
Weddings & Corporate Events: Cmihalko@metropolitancleveland.com or 843-901-4382

Make a reservation

Party Size

2 people

DateTime

Sep 28, 2023

7:00 PM

Additional information

Dining style
Casual Elegant
Cuisines
American, Cocktail Bar
Hours of operation
Fri, Sat 4:00 pm–2:00 am Bar Tue–Thu 4:00 pm–10:00 pm
Phone number
(216) 313-8810
Website
https://www.vault9cle.com/
Payment options
Mastercard, Visa
Dress code
Business Casual
Private party facilities
Book a Private Vault : katrinat@metropolitancleveland.com or 216-313-8810

Location
2017 E 9th St, Cleveland, OH 44115-1315
Neighborhood
Downtown Cleveland
Parking details
Valet ParkingParking Garage on the corner of E. 9th and Prospect Ave E.
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Private Room, Wheelchair Access, Wine

What 77 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3

4.3 based on all time ratings

4Food
4.1Service
4.6Ambience
4Value

Noise • Moderate

77 Reviews

DB
DavidB
Palm Springs
22 reviews
vip
5.0
22 reviews
Dined on May 20, 2023
overall5food5service5ambience5
It’s a night club so it has a fun environment. Food was really good. Had the duck flatbread and the hummus. Plenty as dinner for two. Our waitress was very nice and attentive. The whole interior is just fun. Different rooms and areas to hang out. This is a truly unique venue that you should try if in Cleveland.
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GT
GroovyTeach9
Cleveland
19 reviews
vip
3.0
19 reviews
Dined on May 14, 2023
overall3food4service3ambience5
Very slow service but the venue is very unique!
Is this helpful?
RC
RyanC
Cleveland
2 reviews
5.0
2 reviews
Dined on May 13, 2023
overall5food4service4ambience5
Great drinks and atmosphere. Would return. Nice people.
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J
Jess
Cleveland
2 reviews
4.0
2 reviews
Dined on May 6, 2023
overall4food3service4ambience5
Stopped in the early evening for a quick bite and drink. Service was great, we were shown around the different vault areas, staff was friendly and accommodating. Will definitely look into reserving a vault in the future for special occasions.
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OT
OpenTable Diner
Columbus
4 reviews
5.0
4 reviews
Dined on April 18, 2023
overall5food5service5ambience5
This is our 2nd visit in the last 4 months and everything was perfect both times. A great getaway and if you don’t want to leave the hotel you don’t have to!
Is this helpful?
JD
JoDe
Columbus
2 reviews
5.0
2 reviews
Dined on April 7, 2023
overall5food5service5ambience5
It was fantastic to sit in a comfortable and cozy atmosphere to catch up with friends.
Is this helpful?
GM
GregM
Columbus
24 reviews
5.0
24 reviews
Dined on April 5, 2023
overall5food5service5ambience5
Great drinks and small plates in unique setting of old bank vault. Tequila cocktails along w hummus & pork sandwich were excellent. Hotel is a great destination as well!
Is this helpful?
H
Happy
Detroit
24 reviews
vip
5.0
24 reviews
Dined on April 1, 2023
overall5food5service5ambience5
Wonderful experience in this historic location. Loved the ambiance and the vintage cocktails!
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DJ
DarleneJ
Washington DC
2 reviews
5.0
2 reviews
Dined on March 31, 2023
overall5food4service5ambience5
Great place to spend a Friday evening before a comedy show.
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b
beegee
Columbus
2 reviews
1.0
2 reviews
Dined on March 26, 2023
overall1food1service1ambience1
We booked the latest possible reservation on a Saturday, which for a bar that closes at 2am was only 10:45p. Our plan was to go to the John Mayer concert and then to the Vault afterwards. Unfortunately, the concert let out at 10:45p, and by the time we got to the venue, they gave away our reservation. Honestly, I wouldn't give this place a bad review just for me missing the reservation time, but they were completely unavailable and uncommunicative, and that's why I'm leaving this review. I messaged the venue through OpenTable and tried calling three times between 10:45p and 11:00p without success. The phone number in the OpenTable app was wrong, and while the number on Google was correct, it went unanswered. When I got to the host stand at 11:05p, no one was there, so I called, and again, no answer. When the host did arrive, he was completely indifferent about cancelling our reservation. He said, "what were we supposed to do?" (yes, he actually said that), to which I replied that I messaged through the app and called multiple times. At a minimum, if you're going to give someone's reservation away, call them or reject the reservation in the app, so we don't waste time and money getting to the place.
1 person found this helpful
S
Stillhungry
Las Vegas
1 review
4.0
1 review
Dined on March 25, 2023
overall4food5service5ambience5
Just came in for drinks and small bite. Cool place to visit. Will try and come back when we have more time to enjoy.
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B
Breeeeeeeeeeeeeeeeeeeeee
Cleveland
3 reviews
5.0
3 reviews
Dined on March 12, 2023
overall5food3service5ambience5
Very nice enjoyed our time beautiful place for a couples get away
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OT
OpenTable Diner
Cleveland
2 reviews
3.0
2 reviews
Dined on March 11, 2023
overall3food2service2ambience4
Atmosphere is the only reason to visit here!
Is this helpful?
OT
OpenTable Diner
Louisville
3 reviews
vip
5.0
3 reviews
Dined on February 26, 2023
overall5food5service2ambience5
Honestly, front desk receptionist was rude and off putting. We asked for a table, she told us the place was fully booked no chance we could get in without a reservation. I opened up open table, reservations for the entire night. Made one. Walked back up, and she said, “ugh! I saw! You made a reservation.” We go in, the place has open tables everywhere all night. They did shut off open table though and we watched her quite enjoy telling everyone walking up how booked and packed it was. Once inside it was nice.
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BJ
BarbaraJ
Cleveland
2 reviews
5.0
2 reviews
Dined on February 24, 2023
overall5food5service5ambience5
My husbands birthday
Is this helpful?
OT
OpenTable Diner
Pittsburgh
2 reviews
5.0
2 reviews
Dined on February 15, 2023
overall5food5service5ambience5
Perfect for a romantic date night!
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RH
RolandH
New York Area
2 reviews
4.0
2 reviews
Dined on February 15, 2023
overall4food4service4ambience5
The vibe was super cool! Never have been there before but would definitely recommend it. Would love a vault to my own!
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SW
SarahW
Hawaii
9 reviews
vip
3.0
9 reviews
Dined on February 11, 2023
overall3food3service3ambience5
No real food only small appetizer selection. Drinks were great!!
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MC
MarianneC
Cleveland
5 reviews
2.0
5 reviews
Dined on February 3, 2023
overall2food3service1ambience3
Service was majorly slow and we wound up having to leave before my friend’s food came. The duck flat bread was really good, but the dessert was mediocre and very obviously not well defrosted. My chocolate martini was ok, but I’ve had better. This place definitely is not worth the money or the ridiculously slow service.
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JC
JulieC
Greater Boston
8 reviews
5.0
8 reviews
Dined on July 15, 2022
overall5food5service5ambience5
Very cool place. More for drinks and snacks than dinner.
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OT
OpenTable Diner
Chicago
3 reviews
1.0
3 reviews
Dined on July 13, 2022
overall1food1service1ambience1
We were not informed that the vault was closed. We showed up for our reservation and we’re informed it was not possible.
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AL
ALS1
Cleveland
29 reviews
vip
5.0
29 reviews
Dined on January 7, 2022
overall5food5service5ambience5
Our waitress and hostess Sarah made us feel welcome and took tremendous care of us. We were celebrating some birthdays and she made sure we had a great time. We will be back.
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N
Nick
Las Vegas
7 reviews
5.0
7 reviews
Dined on December 30, 2021
overall5food5service5ambience5
Fantastic place. The ambiance is very unique and old fashioned.
Is this helpful?
OT
OpenTable Diner
Cleveland
2 reviews
4.0
2 reviews
Dined on December 24, 2021
overall4food4service4ambience4
Great for small bites and fun cocktails. Love the ambiance and decor. Good for date nights.
Is this helpful?
e
erics
Cleveland
1 review
4.0
1 review
Dined on December 17, 2021
overall4food3service4ambience5
Atmosphere was 5 star, service was pretty good, specialty drink selection was mediocre for the prices. I would definitely come back, but I’ll stick with a basic vodka tonic.
Is this helpful?
OT
OpenTable Diner
New York Area
1 review
1.0
1 review
Dined on December 15, 2021
overall1food1service1ambience1
Had a reservation. Arrived at the restaurant only to be told they were closed for a private event. I was not communicated this by anyone prior to making the 1 hour commute. Very disappointing and poor service.
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G
Guest
Cincinnati
2 reviews
5.0
2 reviews
Dined on December 12, 2021
overall5food5service5ambience5
We had a large group come in for a bachelorette party and Sarah did so amazing. We received a phone call early that morning saying there was an issue with our reservation and Sarah handled the entire situation with kindness and went above and beyond to get us taken care of. Can’t wait to come back!
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BM
BethM
Cleveland
1 review
5.0
1 review
Dined on December 10, 2021
overall5food5service5ambience5
Awesome experience, the service was perfect, cocktails delicious- wonderful start to our evening in Cleveland!!!
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S
Sean
Los Angeles
4 reviews
5.0
4 reviews
Dined on December 10, 2021
overall5food3service5ambience5
Very cool bar and very authentic experience. It’s not gimmicky at all. Our server, Heath, was attentive, knowledgeable, and easy to converse with. We loved our experience here and will definitely be coming back.
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MO
MadelineO
1 review
5.0
1 review
Dined on December 4, 2021
overall5food5service5ambience5
The best cocktails! Definitely recommend the chips & dip.
Is this helpful?
OT
OpenTable Diner
Los Angeles
1 review
5.0
1 review
Dined on May 29, 2021
overall5food3service5ambience5
Great place! Definitely coming back!
Is this helpful?
DJ
DJDJR
Atlanta Metro
3 reviews
2.0
3 reviews
Dined on May 29, 2021
overall2food4service1ambience4
Waitress was nice but untrained. She did not know there are different types of Bourbons, did not bring us plates for the wings. We had to get them ourselves from the cabinet behind us. Finally none of the staff was wearing a mask despite the policy noted on their website. Cool location but not the expected level of service.
1 person found this helpful
OT
OpenTable Diner
Cleveland
1 review
5.0
1 review
Dined on May 8, 2021
overall5food5service5ambience5
First of all, this place was a very sexy place to take your date! The atmosphere was amazing and our service was excellent! I would highly recommend the VAULT and I will be back,
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b
bmarie
New York Area
2 reviews
5.0
2 reviews
Dined on April 24, 2021
overall5food5service5ambience5
Beautiful & historic. Will definitely be visiting again once back in town! Worth it for a fun “club” night.
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C
Chris
Detroit
3 reviews
4.0
3 reviews
Dined on April 17, 2021
overall4food1service2ambience5
The drinks, atmosphere, and vibe was great 🔥🔥 but the server wasn't the best but hey I had an ball
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W
Willinj
Cleveland
1 review
5.0
1 review
Dined on April 17, 2021
overall5food4service5ambience5
My husband and I hadn’t had a chance to go out in some time. This was and amazing 1st date all over again. The Valut had is in awe and made us fall in love all over again. We will definitely be back.
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SC
SofiaC
Toronto
1 review
2.0
1 review
Dined on April 17, 2021
overall2food1service1ambience3
Very cool place but they didn’t even had liquors to prepare the drinks.
Is this helpful?
OT
OpenTable Diner
London
2 reviews
4.0
2 reviews
Dined on April 10, 2021
overall4food4service3ambience5
We were celebrating some friend’s birthdays and we loved our experience! Service was a little slow but we didn’t mind too much. Drinks were amazing and the truffle fries were very good.
Is this helpful?
OT
OpenTable Diner
New York Area
1 review
5.0
1 review
Dined on April 10, 2021
overall5food5service5ambience5
Our server was so sweet and the host was so accommodating. We were in town just getting away for the weekend and vault was such a great experience. Can’t wait to visit again!
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RI
RichardI
Cleveland
2 reviews
vip
1.0
2 reviews
Dined on April 9, 2021
overall1food2service1ambience1
Very limited menu...very poor service. Too dark! The type of table that was reserved was not available.
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Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Common areas deep-cleaned daily

FAQs

Vault is rated 4.3 stars by 77 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Sep 28, 2023

7:00 PM

2017 E 9th St, Cleveland, OH 44115-1315

Additional information

Neighborhood
Downtown Cleveland
Hours of operation
Fri, Sat 4:00 pm–2:00 am Bar Tue–Thu 4:00 pm–10:00 pm
Cuisines
American, Cocktail Bar
Dining style
Casual Elegant
Dress code
Business Casual
Parking details
Valet ParkingParking Garage on the corner of E. 9th and Prospect Ave E.
Payment options
Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Private Room, Wheelchair Access, Wine

Website
https://www.vault9cle.com/
Phone number
(216) 313-8810
Private party facilities
Book a Private Vault : katrinat@metropolitancleveland.com or 216-313-8810

Vault

Make a reservation

Additional information

Menu

What 77 people are saying

Overall ratings and reviews

Safety precautions

Cleaning & sanitizing

FAQs

How is Vault restaurant rated?

Is Vault currently accepting reservations?

Make a reservation

Additional information