Our goal is to serve you...so when you leave you're feeling 'I wanna do that again!".
The food was fabulous! Fresh, hot, flavorful and over sized portions.
We had flatbreads, one full fig and prosciutto and one half Italian sausage.
Our server was inattentive, she was rarely within eyesight, perhaps we were a pick up table?
Our reservation was for 7 pm.
I ordered unsweetened iced tea, when she delivered it, she just set it on the table and walked away. I called out, "Do you have sweetener?" But she just kept walking.
When she returned to the table to take our order, I had found an Equal in my bag, added it to my tea, and was stirring it with my dinner knife.
She didn't say anything, just rolled her eyes.
She never brought a tea setup to the table, no lemon slices, no iced tea spoons, no sweeteners. We both had iced tea.
I asked for drink refills when she brought our checks, my glass was empty and hadn't been refilled.
She brought out a pitcher and refilled my drink at the table, there was no ice in my iced tea.
No worries, we had a peaceful dinner, it was delicious.
This was my first time to be there for lunch. My friends fig and prosciutto flatbread did not have much on it and was not flavorful. My other friend had a French dip and felt the price was high for the portion size. I love the beet salad and was very happy with the size, flavor and price. I also feel you guys have some of the best mixed drinks I have ever had!
Excited to find this place. Our Server was Awesome! Great food and ambiance. Highly recommend the fish tacos.
I’ll definitely go back
Excellent date night dinner location. The outside patio was a perfect setting to enjoy a wonderful meal. I unfortunately have a food allergy, and the chefs were able to recommend great substitutions that were allergy friendly. Our server was very attentive & we look forward to visiting this restaurant again soon!
I have already recommended Urban Flats twice since my visit. I am from North Carolina working with a company when the person I was meeting recommended your restaurant. What a better lunch dining experience than anything I am used to near Disney. Amazing service and outstanding food! The variety on the menu from food to wine selection was impressive. Even more impressive was that my bill was reasonable. I will be back!
Foods and service are always great
Love sitting outside on the patio
Many hits here - although we didn't love the entrees. The Rock Shrimp Bolognese was oddly bitter. The Pork Chop was dry. The appetizers (mac andcheese and salmon spring rolls) and desert w(chocolate lave acake and key lime pie) were fabulous. We will give it another try though.
Waiter was absolutely perfect! Food was excellent. Very enjoyable experience.
Consistently good food with excellent service and not rushed. Make a reservation or you’ll have a wait!
The black and white chips appetizer was amazing! Definitely getting that again.
Best bar and bartenders in town.
Katrina and Nick will take great care of you..
Our waiter Jonathan was awesome! Others said their meal tasted good. My salmon was more like canned tuna.
I have always been a fan of Urban Flats and I have dined at this one several times when I have evening tickets at the Garden Theatre next door. Our server was very knowledgeable and friendly. It was a great experience.
Cool vibe. Great bar and outside terrace. Love the strawberry flatbread.
Great place for lunch. Nice having a patio where our puppy is welcome.
Manny always provides us great service!
The food was wonderful, but I'd hesitate to recommend to friends who have trouble walking because parking is a bear, and the noise level even in the dining room is tough on people who are hard of hearing. I understand and appreciate your "5 minute" reservation hold, even though we barely made it in on time.
Sat outside. Everything was excellent from the appetizer to dessert . Great service and food. We will be back on our next vacation for certain!
No straws. Some people have dental work that require them so at least make them available.
The bistro filet never disappoints. They also have really good mashed cauliflower. It's awesome to have a substitute for mashed potatoes when eating out on Keto.
From the moment we walked in until the moment we left, everything was perfect. We were celebrating a birthday and our server, Ashley, did a magnificent job making us feel special. She treated us like family - even did an interpretive dance for the birthday boy. She was EXCELLENT. You are truly lucky to have her on your staff. Thank you. We will definitely be back again.
Great food here and usually great dining experience but recently it's been very hit or miss with both. A month ago my husband and I raved over the care and attention our server took with us and my food allergies, this trip not the same.
Great sorry. Food was delicious!
The food as always was great
One of the stalls in the ladies room was out of service which was a pain.
Everything was excellent!!! The food, service and atmosphere. The winter menu is outstanding!
Fun restaurant in downtown Winter Garden with great menu options.
We have been there several times and have always enjoyed our food.
I have been to Urban Flats many times before and absolutely loved it. Tonight was the worst experience I’ve ever had and I have been here three times in January. The waiter we had was amazing but incredibly overwhelmed. They were out of more than half the menu. The male managers were standing around talking and not helping. The hostess was rude and belittled me when I let her know we had a reservation. I had the steak on a stone and the stone wasn’t properly heated.
Worst experience yet. I wish the female managers had been there because they are always top notch and really step up and help their team out.
Food and service are always great
Love the opportunity to dine out doors and bring
All was okay. We waited nearly a hour for 2 flat breads and 1 french dip.
Server was nice. We got in for reservations on time. Not sure why food was so slow to come out. Love this place for brunch...dinner was just off this day
Drinks are great. Service was extremely slow tonight, we told our server that we had a show that started at 7:30 after we had waited over 20 minutes and still hadn’t received our appetizer. We had to remind him again when we still hadn’t been served 10 minutes later. Noise level was good, we were able to carry on a conversation amongst our group. Spinach salad was great, soup was good, flatbread was not up to par, slightly over cooked and dry.
Always delicious And great staff! One of my favorites in Wintwr Garden
My brother lives in Leesburg, I in St. Petersburg, so this is our go-to place when we meet up each year. My husband and I were BLOWN AWAY by the truffle mushroom mac and cheese ... I mean it is INCREDIBLE. Everything on the menu is delicious and the atmosphere is fantastic. Highly recommend.
This was the first time i had been here! It was great, the food was amazing! My boyfriend and mom loved it and really enjoyed the ambiance.
Great New Years Day brunch. Accommodated my diet needs. tasty Delicious and great variety
Wanted to have a nice casual dinner before the New Year's Eve crowds and Urban Flats delivered above and beyond expectations! Our server, Winston, was exceptional and knew the menu inside and out. Great menu and specials - highly recommend the Holiday Sangria! Their Fig & Prosciutto flat bread and Fresh Fish Taco's are hard to beat.
Can't wait to return and try more delectable dishes!
Flatbread was excellent. Grouper special was very good with interesting carrot side.
Had appetizers at the bar first and they were great. Dinners were delicious and bar and table service was excellent. Will definitely be back!
You know you've found a great place when the regulars you like to deal with are off for the night you bring a guest and the y don't skip a beat and give you great service and attention.
This is why I come here for lunch, brunch and dinner.