UP on the ROOF

4.3
398 Reviews
$30 and under
Burgers
Featuring unparalleled views, high rise hand-crafted cocktails, artisan wines, craft beers and a small plates menu that highlights locally-sourced seasonal ingredients, UP on the Roof is a uniquely Greenville experience. Whether you’re looking for the perfect midday retreat or you simply want to spend a night in the clouds, the sky’s the limit at UP on the Roof.
The al fresco rooftop setting, coupled with an interior featuring large picture windows, boasts spectacular vistas that transform throughout the day as the vivid blue skies transform into magnificent sunsets and starry nights. UP on the Roof’s unique aesthetic juxtaposes the natural beauty of the Reedy River and the Blue Ridge Mountains with an industrial chic décor and contemporary seating areas designed with the panoramic views in mind.
Located on the 8th floor of the Embassy Suites at RiverPlace, guests may conveniently access UP on the Roof via the elevators in the hotel lobby.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 398 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.5
ambience
4.0
value
Noise · Moderate
87% of people would recommend it to a friend
Sort by
Filters
MR
MimiR
Charleston
4 reviews
Dined 9 hours ago
Overall5food5service5ambience4

Loved it. Our waitress was fantastic and so attentive. Our view was meh but with 6 people I understand that seating options may have been limited.


A lot of different items were ordered and everything was great and enjoyed by all!

NW
NikitaW
Baltimore
2 reviews
Dined 2 days ago
Overall3food1service3ambience4

The food was very subpar. I’ve gone on multiple occasions and was definitely disappointed this time in my entree.

R
Rionni
1 review
Dined 2 days ago
Overall5food5service5ambience5

Group of 4. Outdoor seating on the private table side was perfect for a nice birthday dinner overlooking the downtown reedy river area. Great drinks, food & views

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall3food1service5ambience3

Drinks were weak.
Burger was expensive and the patty was like a burnt meatball. The lettuce wraps are decent, but none of the food/drink was worth the price.

OT
OpenTable Diner
Charleston
2 reviews
Dined 4 days ago
Overall5food5service3ambience3

It was great. We experienced long wait times between when our waitress would stop at the table. No worries though because the food was great.

RL
vipRichardL
Chicago
5 reviews
Dined 4 days ago
Overall5food5service5ambience5

Interesting cocktails and food options. Great setting. Excellent food, drinks, and service.

S
vipStephanie
Charleston
8 reviews
Dined 5 days ago
Overall3food3service4ambience5

Love the ambiance of the restaurant. We sat on the "non" bar side outside which was quieter than the other side. Our waitress Allison did a good job of recommending drinks and food. Unfortunately, the bar was out of some of the ingredients for the 'Purple Rain' and the drink we ended up getting wasn't great. The appetizer brussel sprouts were ok. Crab cakes were good. Portions could be bigger, because I definitely wasn't full. Will try again though.

DN
DemetriusN
1 review
Dined 5 days ago
Overall5food5service5ambience5

If it’s a nice day meaning no rain then choose outside seating the views are immaculate.

CW
CrystalW
1 review
Dined 5 days ago
Overall1food1service3ambience5

This restaurant is overrated & overpriced. The ambience is the best thing smoking. The menu is extremely limited and our food was terrible!!!

F
Faraja
Atlanta
1 review
Dined 6 days ago
Overall2food3service3ambience3

My reservation was at 1:15 for a party of 6. My party did not get sat until 2:45. What was the point of having a reservation if we weren’t going to be able to sat at a reasonable time. We chose this restaurant babe cause we wanted bottomless mimosas. By the time we got sat the bottomless was over and the manager was not willing to accommodate and take into consideration that we had been waiting for over an hour while having a reservation.

UP on the ROOF
Responded 4 days ago

Hi Faraja, thank you for your feedback! I'm very sorry to hear that our service fell short during your visit. We will certainly address the disorganization and service issues with our host team and management. I would love to personally discuss your visit and apologize. Please reach out at your convenience! Warm Regards, Duke Davis - Service Manager (864) 242-4000

Report
KS
KellyS
1 review
Dined 6 days ago
Overall5food5service5ambience5

First time there and it was great!! Duke was awesome, we enjoyed everything the drinks, the food, the service and the atmosphere. Great place, definitely making this a regular date night place

UP on the ROOF
Responded 4 days ago

Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Duke Davis – Manager

Report
CD
vipChiDiner
Chicago
10 reviews
Dined 6 days ago
Overall2food3service1ambience2

Service was terrible. Food was mediocre. Definitely paying for the view.

OT
OpenTable Diner
Charleston
1 review
Dined on April 7, 2021
Overall2food4service2ambience4

Server slow and overwhelmed. Did not get all of our order and drinks took forever.

DH
DirkH
1 review
Dined on April 7, 2021
Overall4food5service4ambience4

The restaurant was not too crowded on Wednesday evening, but we still had the occasional wait die our server - but as we were in no rush, perhaps he picked up on that. Noise level was ok, and lighting was low. But the food was awesome! I had a soft-shell crab sliders which were out of this world! And the lettuce wraps for the starter were phenomenal!

UP on the ROOF
Responded 4 days ago

Thank you for your review! We appreciate your patronage and would love to earn that 5th star from you. Please give us a call if you have any additional feedback on how we may improve in the future. We hope to serve you again soon! Warm Regards, Kirk Watkins - General Manager (864) 242-4000

Report
OT
OpenTable Diner
1 review
Dined on April 6, 2021
Overall1food5service1ambience2

I have been to Up on the Roof several times and had an exceptional experience. However on the day I book a reservation for My Birthday... my experience was horrible!! We asked for a table on the rooftop, we were told there was no available seating. Then we see a party being sat outside, we asked did they have a reservation for the rooftop and we were told No they just walked in. We ordered our drinks and meal, our waitress brought our drinks and then basically disappeared. We had to ask the hostess to go get our waitress just to order a second drink. This experience was the worst I have had and my friend who was also celebrating her Birthday has a horrible 1st experience.. I’m extremely disappointed in the way were were treated.

n
nolefan96
Atlanta
4 reviews
Dined on April 5, 2021
Overall4food3service4ambience4

Good experience overall...cool venue. Our server, Roman, was great! Beer selection was lack luster...wish they had local stuff available.

OT
OpenTable Diner
Charleston
7 reviews
Dined on April 5, 2021
Overall3food3service3ambience5

Beautiful views but might want to plan for long wait for service.

UP on the ROOF
Responded on April 8, 2021

Thank you for your candid rating. I'm disappointed that your dining experience fell below your expectations, and I encourage you to reach out to me directly at (864) 242-4000 if you'd like to share more details. I want to be sure your concerns are fully heard so we can improve moving forward. Hope to hear from you! Duke Davis - Manager

Report
OT
vipOpenTable Diner
Charleston
1 review
Dined on April 5, 2021
Overall1food1service3ambience5

We waited 45 minutes past a reservation time and still did not have a table, they ended up seating us but we had to wait a half hour before anybody served as water. It took over an hour and a half to get our food.. There’s clearly an issue with staffing. There was no concern or apology by staff for the poor service or long wait time. I asked several times to speak with a manager and a manager never came to speak with us. While the view was great, the frustration with delays and feeling disrespected cannot be overcome. And we will not return.

UP on the ROOF
Responded on April 8, 2021

Thank you for your feedback! I am very disappointed to hear that your recent visit fell short of our standards as well as your expectations. I would love to discuss your visit further to apologize and learn how we can improve in the future. Your feedback is invaluable so please don't hesitate to reach out to me at any time. Warm regards, Duke Davis - Manager (864) 242-4000

Report
TB
TheresaB
Charleston
1 review
Dined on April 4, 2021
Overall4food4service3ambience5

Excellent location, pretty view of sunset. We enjoyed it so much the first night the kids asked to go back again a second time. Only drawback is service is very slow...not properly stuffed. They are very friendly and accommodating so hopefully post covid that will improve.

UP on the ROOF
Responded on April 8, 2021

Thank you for your review! We appreciate your patronage and would love to earn that 5th star from you. Please give us a call if you have any additional feedback on how we may improve in the future. We hope to serve you again soon! Warm Regards, Kirk Watkins - General Manager (864) 242-4000

Report
OT
OpenTable Diner
Charlotte
1 review
Dined on April 4, 2021
Overall4food4service4ambience4

We went as a family for Easter Dinner. Felt like we had the best view in the entire place. The food was phenomenal. A few items we wanted to order were out, but not surprising given that we went Easter Sunday and they had already been very busy. We definitely will plan on going back when we’re back in town to try them out.

UP on the ROOF
Responded on April 8, 2021

Thank you for your review! We appreciate your patronage and would love to earn that 5th star from you. Please give us a call if you have any additional feedback on how we may improve in the future. We hope to serve you again soon! Warm Regards, Kirk Watkins - General Manager (864) 242-4000

Report
x
vipxocut78
Chicago
7 reviews
Dined on April 4, 2021
Overall1food3service1ambience4

The service was the worst I have seen in a long time. Bri was our server and I couldn’t decide so she took everyone’s order and said she’d be back. Never came back again till the food was delivered. Never offered us another drink, never took my order, never cleared the families dirty dishes. She was plain and simple HORRIBLE! I would never return.

UP on the ROOF
Responded on April 8, 2021

Thank you for your feedback! I am very disappointed to hear that your recent visit fell short of our standards as well as your expectations. I would love to discuss your visit further to apologize and learn how we can improve in the future. Your feedback is invaluable so please don't hesitate to reach out to me at any time. Warm regards, Duke Davis- Manager (864) 242-4000

Report
H
Heather
1 review
Dined on April 4, 2021
Overall1food1service1ambience1

Waited over an hour to be seated even with a reservation, then waited OVER two hours for food initially- then prior to bringing dishes out they informed us that the kitchen forgot to make one of our orders, and were then forced to wait an additional 20 minutes. There was no apology or attempt to compensate for the error, or delay(s). Disappointed would be an understatement.

UP on the ROOF
Responded on April 8, 2021

Hi Heather, thank you for your feedback! I'm very sorry to hear that our service fell short during your visit. We will certainly address the disorganization and service issues with our team and management. I would love to personally discuss your visit and apologize. Please reach out at your convenience! Warm Regards, Duke Davis - Manager (864) 242-4000

Report
TH
TracyH
1 review
Dined on April 4, 2021
Overall5food5service4ambience5

I love Up on The Roof, especially on a sunny warm day.

UP on the ROOF
Responded on April 8, 2021

Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

Report
N
Newt
Charleston
1 review
Dined on April 4, 2021
Overall1food2service1ambience3

This place was a terrible disappointment . We had a 2:30pm appt.,ordered our food at 2:45 and still nothing until around 4:15 , once I complained and said we would be leaving if the food didn’t arrive within the next few minutes. The waitress was barely seen and when questioned she said it was “a bad day”. The food was as brought out and underdone.... definitely not worth the price. No apologies, no restitution, just bad service and not very good food. It pretty much spoiled our day( and wasted our time) my suggestion.... don’t waste your time or money on this place! Really hoped it would be good :(

S
Sarah
1 review
Dined on April 4, 2021
Overall5food5service4ambience5

Beautiful place, the food was delicious, the staff was friendly and helpful. The restaurant was difficult to find! But after wandering around the hotel some, we got in line to ask the concierge, but the couple in front of us was asking as well. We overheard them, and found our way!

BD
vipBethD
Western NC
2 reviews
Dined on April 4, 2021
Overall3food5service3ambience5

We love this restaurant and have always had outstanding service and food. This was the one exception and it may have been due to it being Easter and us having a party of 10. The food took well over an hour to come out after ordering and it would have been nice to get an update from our server or a basket of bread. I am chalking this up to a one off and hopefully our next experience will be better.

UP on the ROOF
Responded on April 8, 2021

Hi Beth, thank you for your feedback! I'm very sorry to hear that our service fell short during your visit. We will certainly address the disorganization and service issues with our team and management. I would love to personally discuss your visit and apologize. Please reach out at your convenience! Warm Regards, Duke Davis - Manager (864) 242-4000

Report
M
Maye
Charleston
1 review
Dined on April 3, 2021
Overall2food2service2ambience2

We made reservations specifically to experience the highly touted “Alice in Wonderland” theme. The bar (where people shouldn’t gather) was decorated but nothing else, a few waiters with costumes. We weren’t even offered the Wonderland menu —which was available online but the QR code didn’t link you there. Appetizers were good, but we went for the theme and were disappointed so we didn’t stay for meal.

ES
ElaineS
Atlanta
2 reviews
Dined on April 3, 2021
Overall5food4service4ambience5

Beautiful views from the roof; great service; nice ambiance. Defnitely recommend!

UP on the ROOF
Responded on April 8, 2021

Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

Report
MV
vipMoVel
Charleston
5 reviews
Dined on March 30, 2021
Overall5food5service5ambience5

It was such a perfect night to hang out on the roof with good friends. The food and service was superb!

UP on the ROOF
Responded on April 8, 2021

Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

Report
PF
PalmerF
Charleston
1 review
Dined on March 28, 2021
Overall4food3service5ambience4

Food would’ve been 4+/5 but my tuna tataki was actually black/foul/“gone bad”. Pretty disappointed they would serve fish in that condition. Promptly took it back and brought me something else. Otherwise service was good and we had a great time.

UP on the ROOF
Responded on April 8, 2021

Thank you for your review! We appreciate your patronage and would love to earn that 5th star from you. Please give us a call if you have any additional feedback on how we may improve in the future. We hope to serve you again soon! Warm Regards, Kirk Watkins - General Manager (864) 242-4000

Report
KP
KorrinP
1 review
Dined on March 28, 2021
Overall3food1service2ambience2

Need more food options. Took forever to get seated even though there were plenty of tables available. Food was not great.

UP on the ROOF
Responded on April 8, 2021

Thank you for your feedback! I am very disappointed to hear that your recent visit fell short of our standards as well as your expectations. I would love to discuss your visit further to apologize and learn how we can improve in the future. Your feedback is invaluable so please don't hesitate to reach out to me at any time. Warm regards, Duke Davis - Manager (864) 242-4000

Report
MH
MadeleineH
Atlanta
1 review
Dined on March 27, 2021
Overall4food4service5ambience4

We loved this restaurant high up on the roof of Embassy Suites, overlooking the river! What a great place, view, and food, and drink! The drinks were a little weak and on the not so generous side but the food was so yummy it made up for it. Wine pours were great. The server was very interested in us having a good experience and seemed knowledgeable about the food. We had a great time. The tight elevator situation was interesting, given we're supposed to be social distancing but honestly, it all worked itself out so everyone could have a good time. Definitely a good value. The scallops were really good and so were the deviled eggs. My husband liked the wreckfish. Both of us loved the sweet potato cheesecake with marshmallow fluff but we might have given ourselves diabetes with just that dessert, lol. The kale salad with an egg on top was really scrumptious. Lots of people having fun was great to see too!

UP on the ROOF
Responded on April 8, 2021

Thank you for your review! We appreciate your patronage and would love to earn that 5th star from you. Please give us a call if you have any additional feedback on how we may improve in the future. We hope to serve you again soon! Warm Regards, Kirk Watkins - General Manager (864) 242-4000

Report
JD
JaDL
Charleston
1 review
Dined on March 27, 2021
Overall4food5service4ambience5

Wait staff did a great job. We had reservations outside (covered) but they placed us in an uncovered area. This was ok, except that it was raining sporadically. The hostesses seemed a little lost and did not know how to deal with the reservations mix-up nor the weather issues.

UP on the ROOF
Responded on April 8, 2021

Thank you for your review! We appreciate your patronage and would love to earn that 5th star from you. Please give us a call if you have any additional feedback on how we may improve in the future. We hope to serve you again soon! Warm Regards, Kirk Watkins - General Manager (864) 242-4000

Report
LL
LeroyL
Charleston
2 reviews
Dined on March 27, 2021
Overall5food5service5ambience5

We were out celebrating my wife's anniversary! We had reservations. From the time we arrived until we left the service was excellent. We both tried something we never had before and shared. The food was delicious. It began to rain and the wind began to blow. The staff jumped into action moving us to a dry spot and turning on the heat. A good time was had by all!

SG
StevenG
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

Beautiful view of the city and the food was amazing

UP on the ROOF
Responded on April 8, 2021

Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

Report
A
Anonymous
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

The food was delicious! We have already recommended it to friends.

UP on the ROOF
Responded on April 8, 2021

Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Kirk Watkins – General Manager

Report
OT
OpenTableCritic
Atlanta
3 reviews
Dined on March 26, 2021
Overall3food3service4ambience5

Overpriced

UP on the ROOF
Responded on April 8, 2021

Thank you for your feedback! I am very disappointed to hear that your recent visit fell short of our standards as well as your expectations. I would love to discuss your visit further to apologize and learn how we can improve in the future. Your feedback is invaluable so please don't hesitate to reach out to me at any time. Warm regards, Duke Davis- Manager (864) 242-4000

Report
OT
OpenTable Diner
Charlotte
1 review
Dined on March 26, 2021
Overall5food4service4ambience5

Great view and drinks. Food isn’t worth the value.

UP on the ROOF
Responded on April 8, 2021

Thank you so much for your 5-star review! We are glad you enjoyed your visit with us and hope you will join us again soon! Best wishes, Kirk Watkins - General Manager

Report
JB
JenniferB
1 review
Dined on March 26, 2021
Overall5food5service4ambience4

Wonderful lunch spot with great view and incredible food!

C
Coco83
Charleston
3 reviews
Dined on March 21, 2021
Overall2food2service4ambience5

The ambiance was nice due to the view from outside dining and nice weather. Our reservations were for 8 but got there a little early and they were able to seat us right away. The service was good. Our cocktails were not fit to drink and we sent them back and ordered wine thinking that would be a safer choice. The bar area was extremely busy. Maybe that is why the cocktails, Cosmopolitans, were the worse I have ever had. My dining partner and I ordered the oyster basket. The oysters were small, greasy and cold. We did not complain and just nibbled on the french fries, also cold. It is a shame I can't give a better rating since the location and views are outstanding! Pricey for the quality and a let down.

FAQs

UP on the ROOF does offer delivery in partnership with Postmates. UP on the ROOF also offers takeout which you can order by calling the restaurant at (864) 242-4000.

UP on the ROOF is rated 4.3 stars by 398 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.