Ume Sushi Heights

Name: Ume Sushi Heights
Address: 2802 White Oak Dr Ste 500, Houston, TX, United States, 77007
Telephone: (832) 767-5872
Price range: $50 and over
Rating: 4.7

4.7

320 Reviews

$50 and over

Sushi

Top Tags:

For any large parties of 5 or more, please contact us directly at (832) 767-5872 for availability.

Make a reservation

Party Size

2 people

DateTime

Dec 4, 2023

9:00 PM

Booked 5 times today

Dining areas

Additional information

Dining style
Casual Dining
Price
$50 and over
Cuisines
Sushi, Japanese, Japanese Speciality
Hours of operation
Tue–Thu 5:00 pm–10:30 pm Fri, Sat 5:00 pm–11:00 pm Sun 5:00 pm–10:00 pm
Phone number
(832) 767-5872
Website
https://umehouston.com/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual

Location
2802 White Oak Dr, Ste 500, Houston, TX 77007
Neighborhood
Heights / Washington
Cross street
Studemont / Studewood St
Parking details
Valet Available
Additional
Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine

What 320 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7

4.7 based on recent ratings

4.8Food
4.5Service
4.6Ambience
4.3Value

Noise • Moderate

Loved For

Houston
Sushi
Houston
Sushi

320 Reviews

OT
OpenTable Diner
Orange County
1 review
vip
3.0
1 review
Dined 6 days ago
overall3food5service3ambience1
Great Sushi and cocktails but it is so uncomfortable for the sushi chefs to stare at you when the restaurant is not busy
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OT
OpenTable Diner
Houston
5 reviews
vip
5.0
5 reviews
Dined on November 13, 2023
overall5food5service5ambience5
Andrew was not there, but Lillian did a great job and was very charming. As always the sushi was very fresh and excellent.
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OT
OpenTable Diner
Tampa
2 reviews
5.0
2 reviews
Dined on November 12, 2023
overall5food5service5ambience5
Absolutely the best sushi my wife and I have ever eaten. It was fresh, tasteful, and melt in your mouth. The service was amazing! Everyone was very attentive and right on the money with everything. Your drink was never empty. Truly the best experience we have had at a restaurant. We will be back!
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OT
OpenTable Diner
Houston
1 review
5.0
1 review
Dined on November 3, 2023
overall5food5service5ambience5
Great experience a little pricey but worth it. We sat at sushi bar and chefs suggested some off menu items or specials and was fantastic.
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OT
OpenTable Diner
Houston
2 reviews
5.0
2 reviews
Dined on October 28, 2023
overall5food5service5ambience5
Love it here one of my favorite places for sushi !
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S
Sophia
Houston
80 reviews
vip
4.0
80 reviews
Dined on October 28, 2023
overall4food5service3ambience4
I love the food and drinks here especially the cucumber martini (don’t remember name) but the service is never that great and it’s too pricy for that to be honest.
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OT
OpenTable Diner
Houston
5 reviews
vip
3.0
5 reviews
Dined on October 15, 2023
overall3food4service2ambience5
We booked a reservation at the sushi bar for 7:15pm and showed up on time. The attendants told us that our seats weren’t ready yet and asked us to wait. Despite seeing three open seats at the sushi bar, we waited near the entrance area. After about 20 mins we were seated at the bar and enjoyed a nice meal. I rated the food high but dropped my rating on service for the seating issue. We were made to wait 20 mins past our reservation despite showing up on time.
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M
Marie
New York Area
2 reviews
3.0
2 reviews
Dined on October 8, 2023
overall3food5service2ambience3
The food was delicious, but the service was disappointing. We had to ask multiple times for items that did not come out.
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OT
OpenTable Diner
Houston
1 review
vip
5.0
1 review
Dined on September 28, 2023
overall5food5service5ambience5
Always a wonderful dining experience here. This has been our family’s go to spot for quality fresh sushi & top notch service since purchasing our home around the corner 2 years ago. The staff are amazing and always make us feel special.
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S
Sophia
Houston
80 reviews
vip
4.0
80 reviews
Dined on September 23, 2023
overall4food5service3ambience5
Dined here many Times. Food is always amazing but service is so so typically. Definitely slow yesterday, but polite.
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j
jackmac6
Seattle
12 reviews
vip
3.0
12 reviews
Dined on September 23, 2023
overall3food2service1ambience2
The hostess staff was really rude, the wait staff was really slow. Took 20 minutes just to get a glass of wine. The specials were really good but the rolls didn’t taste fresh. It was disappointing especially for the price.
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OT
OpenTable Diner
Houston
7 reviews
vip
3.0
7 reviews
Dined on September 9, 2023
overall3food5service3ambience2
Loved the food! The restaurant had a terrible sewage smell, and the entire staff was in masks. As I ate I couldn’t help but think the staff had either all been exposed to something or were they in mask because of whatever was coming out of the sewer? The mask situation was very unsettling! Food was delicious!
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SS
SarahS
Houston
44 reviews
vip
5.0
44 reviews
Dined on September 2, 2023
overall5food5service5ambience5
Great date night spot or for friends to go out! Food is always delicious, and on a busy weekend night- prepare to wait for your server. The quality will keep us coming back!
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OT
OpenTable Diner
Denver
1 review
4.0
1 review
Dined on September 1, 2023
overall4food4service3ambience4
It was ok. Too pricey. Below average waitress, she was whispering practically,
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OT
OpenTable Diner
Houston
4 reviews
vip
5.0
4 reviews
Dined on August 20, 2023
overall5food4service5ambience5
Loved each serving, smoked salmon & the lobster tempura were my faves also the wagu!! recommend !!
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A
Abby
Houston
2 reviews
vip
3.0
2 reviews
Dined on August 18, 2023
overall3food5service1ambience2
We always love coming to Ume but we were disappointed today. The food was as amazing as ever but the hostess and waitress were less than impressive. Everything we asked seemed to be a chore and she was not knowledgeable accommodating. We really wanted to give her slack since we didn’t know if it was her first week or she was in training but she could have at the very least been nice. We have had the best waiter of our life at this restaurant a year ago that changed our entire view of sushi, and while we don’t hold anyone to this standard, we only ask is for our waiter/waitress to be friendly.
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L
Lucy
Houston
6 reviews
1.0
6 reviews
Dined on August 8, 2023
overall1food3service1ambience2
An overall terrible experience at Ume. My wife and I will never go to Ume again. The poor service started from the time we sat down until the time we left. The restaurant was at less than 50% capacity. There were 5 waiters/waitresses, 2 bartenders and more than 9 people working the kitchen. Plenty of staff to provide at least the minimum level of quality service. Yet, the service was terrible the entire evening. We sat down and waited 10 minutes to get service. When the waiter came, we asked for a drink and ordered edamame. The waiter also dropped off the hand towels. 20 minutes later we still did not have our drinks nor the edamame. I finally went up to the bar and got our drinks. I also went to the manager to ask for the edamame. My wife and I had to order directly from the sushi bar. The first sushi order came before the edamame. Sushi was delivered and the edamame, but they kept walking past the dirty hand towels. Only after I stopped a waiter and put it on his tray were they removed. My wife and I ordered another drink from the waiter. After another 20 minutes I asked about out drinks and the bar tender said no order was placed. My wife and I finally had enough so I went to speak to the manager and told her about my disappointment in the overall service and requested the bill. I told her I have never experienced such poor service at a restaurant. Her response was she was not aware. She never apologized and did not even have the courtesy to bring the bill. A few minutes later, all of a sudden, the restaurant whose waiters could not provide basic service, had two separate waiters bring our bill. My advice to anyone looking for sushi in Houston is don’t go to Ume. There are plenty of good sushi restaurants in Houston with high level customer service.
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OT
OpenTable Diner
Houston
2 reviews
5.0
2 reviews
Dined on August 3, 2023
overall5food5service4ambience5
Was very good. Went there for a guys night and we split bottles and had some amazing nigiri.
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OT
OpenTable Diner
Houston
1 review
5.0
1 review
Dined on July 29, 2023
overall5food5service5ambience4
The best place in the world! This is by far my favorite sushi restaurant in Houston.
1 person found this helpful
F
Fork57
Houston
4 reviews
4.0
4 reviews
Dined on July 24, 2023
overall4food5service5ambience4
Great food and service but a little too expensive.
1 person found this helpful
ST
SuperT
Houston
40 reviews
4.0
40 reviews
Dined on July 15, 2023
overall4food5service5ambience5
The food was amazing but for the price point we were expecting more. I would definitely go back but with different expectations.
1 person found this helpful
F
Foodforthought
Houston
12 reviews
vip
5.0
12 reviews
Dined on July 7, 2023
overall5food5service5ambience5
Food was amazing. Beautifully presented and they were accommodating to my food allergies. Wonderful experience.
1 person found this helpful
R
Renato
Houston
8 reviews
vip
5.0
8 reviews
Dined on July 7, 2023
overall5food5service5ambience5
One of the best restaurant in Houston! Not just for sushi, but overall. Everything is excellent at Ume, the food, the service, the wine list. Definitely one of my favorites.
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BP
BrianP
San Antonio
3 reviews
5.0
3 reviews
Dined on July 1, 2023
overall5food4service5ambience4
First time at an authentic Japanese sushi restaurant, came to town to visit a friend and his wife, she mentioned sushi and I wasn’t too fond of it but as soon as we walked it the atmosphere almost instantly changed my mind. With the huge variety they had I got to try so many types even an exotic mackerel. Our server was very attentive to us no matter how busy he got he made sure the table was happy. I will be back again when in town.
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SL
SaraLo
Austin
8 reviews
5.0
8 reviews
Dined on June 26, 2023
overall5food5service5ambience5
Food was delicious! Nice ambience and excellent service!
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c
christineg
Houston
4 reviews
5.0
4 reviews
Dined on June 18, 2023
overall5food5service5ambience5
Excellent service only surpassed by the freshness of the sushi!
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TS
TeraS
Houston
7 reviews
vip
5.0
7 reviews
Dined on June 16, 2023
overall5food5service5ambience5
Amazing food and service! We will be back soon!
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OT
OpenTable Diner
Houston
3 reviews
vip
5.0
3 reviews
Dined on June 14, 2023
overall5food5service5ambience5
The good and service were amazing. We celebrated our anniversary there and would definitely go back.
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OT
OpenTable Diner
Toronto
2 reviews
5.0
2 reviews
Dined on June 6, 2023
overall5food5service4ambience5
Amazing time overall!
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NN
NN113
Houston
20 reviews
5.0
20 reviews
Dined on June 6, 2023
overall5food5service5ambience5
One of my fave sushi restaurants! The food is always consistently delicious and service is always great! They open everyday at 5pm. They have HH from 5-6pm as well.
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OT
OpenTable Diner
Houston
4 reviews
5.0
4 reviews
Dined on June 3, 2023
overall5food5service5ambience5
Yummy!!!! The service is awesome! The food is top notch!
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AF
AvidFoodie
Houston
41 reviews
vip
5.0
41 reviews
Dined on June 2, 2023
overall5food5service5ambience4
Wonderful experience, service, and food. Can’t wait to return!
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OT
OpenTable Diner
Kansas City
3 reviews
vip
4.0
3 reviews
Dined on May 27, 2023
overall4food5service3ambience5
Went to try something new (dinner for 2) and ume was recommended. They gave us a booth sized for four which was nice. Two issues at the start of our meal unfortunately: 1) 45 minutes to receive our cocktails… got two rounds of appetizers and decided to delay ordering more food until we got our drinks. I understand the bar is busy but drinks for people sitting at tables should take precedent over drinks for people waiting in the bar area. We ordered our next rounds the moment we got the drinks. 2) Edamame was cold, dry, and limp - compared to competitors a $10 edamame should have SOMETHING special. We get hamachi Serrano as our dish to compare/rank sushi restaurants. Unfortunately it was nothing special… way too citrus forward and the fish was not well blended with the flavors. Nigiri as advertised as “dressed, try without soy sauce”. We prefer this at nice sushi restaurants and welcome this style….. but the nigiri was very blandly dressed and unlike our favorite sushi spots who do this, we felt it required additional flavor. That being said the quality of the nigiri was fantastic. The best Uni and Tako I’ve had in a while. The duck skewer, which we ordered on a whim, was surprisingly one of our favorite things all night. The tuna nigiri sampler was excellent too. Our waiter was a delight although he was busy. He was very apologetic about the wait for drinks. Overall, we felt that the price you pay at a high end sushi restaurant is for service AND quality and doesn’t leave room for lapses on either. Unfortunately it didn’t meet expectations for what we paid (could have gone somewhere that is consistently superb), but it was nice to try somewhere new.
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S
Seth
Houston
19 reviews
vip
5.0
19 reviews
Dined on May 21, 2023
overall5food5service5ambience4
Ume has become my favorite sushi in Houston. The menu is large with so many unique choices. The lobster box maki was exceptional.
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CF
ChristelF
1 review
5.0
1 review
Dined on April 29, 2023
overall5food5service5ambience5
Everything about our first visit was wonderful! Our server helped with all my questions and gave great suggestions on what to order. My husband and I enjoyed all the food and drinks we ordered. Will definitely return!
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i
internationalfoodie
Houston
19 reviews
vip
5.0
19 reviews
Dined on April 29, 2023
overall5food5service5ambience5
One of the best sushi places in Houston. Similar experience to the ones I’ve had at Uchi and MF Sushi.
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AR
AndreaR
Houston
33 reviews
vip
4.0
33 reviews
Dined on April 29, 2023
overall4food5service4ambience3
Solid choices for rolls and nigri . Very fresh ingrediences. Always a favorite
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OT
OpenTable Diner
Exclusive
3 reviews
2.0
3 reviews
Dined on April 28, 2023
overall2food2service4ambience3
Overpriced given the quality of fish & sushi. It’s okay.
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G
Gmiller0503
Dallas
2 reviews
vip
5.0
2 reviews
Dined on April 15, 2023
overall5food5service5ambience5
Love this place! The sushi is amazing, service is super friendly and very efficient, and the ambiance is on point. Highly recommend for a girls night or date night!
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LH
LisaH
1 review
5.0
1 review
Dined on April 14, 2023
overall5food5service4ambience4
We went for our 5 year anniversary. Delicious food, friendly staff. For an intimate experience, recommend eating at the bar!
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Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
Physical distancing
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables

Screening
- Sick staff prohibited in the workplace

FAQs

Ume Sushi Heights is rated 4.7 stars by 320 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Dec 4, 2023

9:00 PM

Booked 5 times today

2802 White Oak Dr, Ste 500, Houston, TX 77007

Dining areas

Additional information

Cross street
Studemont / Studewood St
Neighborhood
Heights / Washington
Hours of operation
Tue–Thu 5:00 pm–10:30 pm Fri, Sat 5:00 pm–11:00 pm Sun 5:00 pm–10:00 pm
Price
$50 and over
Cuisines
Sushi, Japanese, Japanese Speciality
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
Valet Available
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine

Website
https://umehouston.com/
Phone number
(832) 767-5872

Ume Sushi Heights

Make a reservation

Dining areas

Additional information

Menu

What 320 people are saying

Overall ratings and reviews

Loved For

Safety precautions

Cleaning & sanitizing

Physical distancing

Screening

FAQs

How is Ume Sushi Heights restaurant rated?

Is Ume Sushi Heights currently accepting reservations?

Make a reservation

Dining areas

Additional information