The food was really tasty and the service awesome! The only thing is that the restaurant is really dark-hard to even read the menu in front of the restaurant, and super dark inside. But overall a good experience!
Empty restaurant, sub-sub-par service.
This was a poor experience. Our waitress was basically inattentive and absent. The food was slow and not prepared correctly, if not for fear of further delay four of six items would have been returned.
Amazing took great care of us have no complaints food was great trivia was amazing will be returning
Not a clean place. We all had belly aches after dinner.
We had a nice time at Umami. The burgers were very good. The service was great.
The hostess was incredibly rude from the beginning. They are the first person to greet the customer, and will usually determine how your enjoy the rest of your meal and time at a restaurant. She put a sour note on it. We waited 15+ minutes before a server came to our table, and it wasn’t busy at all. Our fries were delivered cold, our salads were dry and mundane, our fish and chicken were well over cooked to the point of being rubbery and had no flavor. Luckily the manager comped the salads and fries. Overall, it was a terrible Father’s Day dinner.
We will never go there again.
Great service, consistently great food. Good atmosphere.
We waited for our server for quite a while. We were seated and given our menus but no one approached to say that they will be right with us. Otherwise food is always good.
Great service. Great food. Relaxing patio environment. Couldn't have been happier with our experience!
The food was FANTASTIC. I got the sliders my bf got the manly burger and we shared cheesy tots. Ahhhhhmazing. For the 2 of us with 2 large beers each, it was $107 with tip which I think is OUTRAGEOUS for a burger place. The service was ok, our server wasnt the friendliest but by no means was he rude, just not very outgoing. I probably wouldn't come back based on just the price alone. But the food was delicious.
Food was delicious as always. Our server was excellent, she checked up on us every 10 to 15 minutes to see if we needed anything else. One of the sides was incorrect, but she fixed it right away and side was brought within 5 minutes..........excellent service.
Second time here. Food was extremely delicious, especially for the price and restaurant was very nice/well-kept great atmosphere. Service was pretty good too, however we were kept waiting quite a long time for the bill/collection almost late for our next reservation, but other than that servers were courteous and knowledgeable and overall experience was great. Will be back.
Love the burger options they have. All with bursting taste of flavors
Probably one of my least favorite restaurant experiences . Decided to have a date night with my family because I'm 9 months pregnant and wanted a delicious meal before baby makes their arrival. Drove all the way to spectrum since other umami locations have never disappointed before . Waiter who greeted was friendly. Ordered a side salad and asked 2-3 times for it to arrive before the food and reminded waiter every time he came by (because pregnancy and super hungry) other food was brought out before the salad which had to be returned because waiter forgot to ask what type of side salad. Never came by to refill my water once . When asked how I wanted my burger I stated cooked all the way through. We got all our food and two bites into my burger I see blood (pregnancy no no) let the waiter no and he apologized . By the time they brought me out a cooked burger my family had already eaten and waiter had taken everyone's plates . By that time I had no appetite and was too upset to eat so I left my burger . No manager ever came to apologize, offer a free desert or even take he burger off the bill. Paid 80 dollars to feed my family of 3 and was completely disappointed by the food and service. This location is nothing like other umami burgers I have been to , not worth the money, completely disappointed, and a ruined date night .
Great service. Not too many vegan options despite having the Impossible patties.
Very rich food and not refined ingredient. It used to be better and more balanced, but the food is greasy and served in very small plates, leaving to messy experience.
Great place! Great service! The Truffle burger & Cheesy Tots are amazing!
Food average, service slow.... just not good overall. Not worth the money. Won’t be going back.
My friend and I ended up changing to sit at the bar. We stayed for entire charger game and after. We had two bartenders both men and both were amazing. I forgot their names but our first one wore a cappy and I believe had a wedding ring on.
Second one had Harry Potter tattoos. Both are two reasons we will be back! I love the impossible burger which keeps me coming back but these two guys for sure ill be visiting!
Great place for a large group! Food and service were both top notch.
I hate when my apps come out at the same time as my entrees defeating the purpose of them being a first course so I'm forced to shovel as much food in my mouth while it's still hot. BTW my caramelized onions were cold on my burger so I didn't understand like 10 seconds on the flat top to re heat them would have been great but nope. Also they need to dust the ledge we were sitting by had a dust highway. Also happy hour 5 dollar draft beer dose not include the rotating keg (even tho it says all draft beer) just feel like this place won't last another 3 months
We arrived and the reservation via Open Table indicated special Occasion. Comment was not recognized. When we arrived first we were told we had to wait, when I said we have a reservation it became important to seat us. Very strange. Server acted like they didn’t want to be there. They forgot a drink. Then the burgers ariive without the sides. Server told us they lost the ticket. They weren’t even busy. Very poor and the manager didn’t even come by to say sorry.
Great burgers, good choice for a pre-Improv dinner. We'll be back!
The food is delicious, but my waiter made us feel very rushed. He brought us the check and tried to clear the table before we had eaten half the food.
We made reservations for my husbands Birthday. We were given seating in the back room where all the wait staff and other staff, hung out standing and talking to each other and the bartender. The food came out as if they needed to move us along as fast as possible. The appetizers were served and as soon as they got back to the kitchen the served our dinner. My husband did not receive his dinner until 10 minutes after everyone else, must have forgotten it, and we were never offered drink refills or water refills. Never again.
The food is always good! We were pleasantly surprised that it was open mike comedy night which was fun!
Went in to try the Impossible Burger (patty that tastes like meat, but is made of all vegetables) and I must say I was very satisfied with it! It was surprising how well it replicates the taste.
Knocking a star off for the sweet potato fries being bad. All of them were way to crispy and had no sweet potato softness in the middle.
Lighting wasn’t good. Half of our table was in the spotlight and the other half was in the dark.
Food was disappointing...and expensive...3 burgers and 3 happy hour sides with two cokes cost $97...nuts. Our server was excellent though.
Above expectations! We were going to see a comedy show at Irvine Improve and my son recommended this restaurant. The staff were super friendly and the manager came by and asked if we were going to show next door and if we had "checked-in" yet. We said (yes and no) so he offered to check in for us - took our tickets while we enjoyed cocktails (spicy margarita full of flavor and lives up to the spicy name). When he came back he gave us VIP entry wrist bands to sit up in front - so great! The live music was great, food was great and the service was great A+!
Delicious burgers. Love their ketchup recipe. A little expensive for burgers though.
The food is absolutely mouth-watering. Burgers here are a must try and the next best thing to in-n-out. The bun was so soft and the meat combined with condiments and veggies was one of the best burger I've had in a while. Even the ketchup is housemade and has such a unique flavor that made the fries deliciously savory. It was a balanced and comforting taste I will definitely be going back with friends.
Celebrating a birthday.
Customer service was great, hostess was super helpful, friendly, accommodating, all of the above, but the food, the food was not worth all the hype.
