Permanently Closed - Umami Burger - Palo Alto

4.3
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103 Reviews
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$30 and under
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Burgers

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Casual

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About

This restaurant is permanently closed. At Umami Burger, we’re all about about amplifying your taste buds by dropping some serious umami flavor bombs into our food. It’s not by chance so many people call an Umami Burger the best burger they’ve ever had. And now we go beyond the perfect burger with new menu items like fresh salads, chicken sandwiches, and craveable sides. Whether you’re looking for an enjoyable casual dining experience or hitting your favorite craft beer spot for happy hour, Umami has a surprise for your taste buds.
What 103 people are sayingWrite a review
Overall ratings and reviews
4.3based on recent ratings
4.3
food
4.5
service
4.1
ambience
4.0
value
Noise · Quiet
100% of people would recommend it to a friend
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TC
vipTezraC
San Francisco
8 reviews
Dined on January 20, 2020
Overall5food5service5ambience5

Delicious food and great service despite how busy it was this afternoon.

OT
OpenTable Diner
1 review
Dined on December 17, 2019
Overall4food3service4ambience4

This place can easily accommodate last minute large group gatherings in a pinch. The place wasn’t that full the entire time we were there. The sweet potatoes fries, cauliflower bites, and cheesy tots were really good. Their burgers and slider trios were not. I probably will not go back for the food unless I’m craving fries or need to make another large group reservation in a pinch.

DS
vipDelS
San Francisco
25 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

They remodeled the restaurant and the noise level improved. The Umami burger I ordered was perfect. Everyone else seemed happy with their orders, especially the Truffle Impossible burger. The fry serving seemed smaller than before? The vanilla shake came in an impressive tall glass. The service was just right.

SS
SidS
1 review
Dined on November 23, 2019
Overall1food1service2ambience1

Food quality has gone down significantly since the last visit in 2018. Burger was under-cooked and the vegetarian options were seriously lacking. Would not recommend

OT
OpenTable Diner
1 review
Dined on November 9, 2019
Overall2food3service5ambience3

They changed the menu and the food doesn’t taste the same!

P
vipPatarask
Los Angeles
135 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Great impossible burger

EG
vipElsieG
San Francisco
23 reviews
Dined on September 21, 2019
Overall4food4service3ambience4

Always love their burgers and thin fries. Had their impossible burger and it was yummy !

OT
OpenTable Diner
San Francisco
6 reviews
Dined on August 13, 2019
Overall4food4service4ambience4

Good burgers and the impossible burger is delicious!

MP
MarlonP
1 review
Dined on July 15, 2019
Overall5food5service4ambience4

Delicious food, especially the fish tacos those were my favorite. Will come back soon!

CA
CynthiaA
1 review
Dined on July 12, 2019
Overall5food5service5ambience5

Loved the food, service, and wonderful hospitality.
Thank you,
Cynthia Allen

AD
AustrianDiner
San Francisco
1 review
Dined on July 5, 2019
Overall5food5service5ambience5

I always liked the meatless impossible burgers - but the one with truffle sauce at Umami Burger (they call it the Trufflemaker) is the best of all - by far.

DB
DavidB
1 review
Dined on June 21, 2019
Overall4food5service1ambience3

The service was insanely slow... it took 10 minutes to get water. And I had to stand up and go to my server to get a check. However, their burgers truly are the best... so I’m willing to suffer through the service for the best burger around.

KK
vipKooKla
San Francisco
21 reviews
Dined on April 28, 2019
Overall5food5service5ambience5

Impossible burger - Nothing short of outstanding!

AW
vipAceW
San Francisco
17 reviews
Dined on April 28, 2019
Overall4food5service2ambience4

Service was friendly but very slow

TM
ThanhM
1 review
Dined on April 27, 2019
Overall3food3service3ambience2

A bit disappointed that the food wasn’t ad good. The calamari was limp and soggy. The tasteless ahi salad. The the Umami burger was dry even we ordered rare.
The ambiance is not all they nice either

VS
VictoriaS
San Francisco
2 reviews
Dined on April 9, 2019
Overall5food5service5ambience5

Wonderful food. Truffle burger was delicious. Calamari was best we tasted. I’d come there again and trying to plan my next visit.

PF
PeggyF
1 review
Dined on April 6, 2019
Overall4food4service3ambience4

It was really loud and hard to hear conversations. Service was slow because they seemed understaffed for the big parties they had. The food was good - some in our party loved it some thought it was so so. Loved the location.

JM
JeanneM
1 review
Dined on April 6, 2019
Overall2food5service1ambience2

The food was really good but the service slow and not accurate with special orders. The restaurant/bathroom was dirty (bathroom especially) which was disappointing.

JP
JP2019
1 review
Dined on March 22, 2019
Overall5food5service5ambience5

The impossible burger is just like real meat. The fries and onion rings are crunchy and not oily.

KK
vipKooKla
San Francisco
21 reviews
Dined on March 16, 2019
Overall5food5service3ambience5

The best ‘Impossible’ brand burger I have ever had!

SA
ShockingAmbrose
San Francisco
33 reviews
Dined on March 9, 2019
Overall3food4service5ambience3

The greatest revelation was the roasted brussel sprouts with kimchi dressing. Really delicious. The Impossible Burger was tasty but a little bit too beef-like. I don’t eat beef and don’t miss that flavor so I’d rather have a veggie burger that tastes like something else. My major complaint about the restaurant is simply that it seems overpriced for what it is. Also, they need more interesting draft beer options.

E
vipEric
San Francisco
2 reviews
Dined on March 5, 2019
Overall3food3service4ambience3

Used to be fantastic. This visit was underwhelming.

OT
OpenTable Diner
San Francisco
1 review
Dined on February 18, 2019
Overall3food5service1ambience2

As usual, food was great and service was terrible.

OT
OpenTable Diner
San Francisco
3 reviews
Dined on February 18, 2019
Overall3food3service3ambience4

It took a long time for our food to arrive...
When it did it was cold

ML
vipMariaL
San Francisco
7 reviews
Dined on February 9, 2019
Overall2food2service2ambience3

Service was slow or nonexistent and food was mediocre.

BZ
BarryZ
San Francisco
10 reviews
Dined on February 4, 2019
Overall3food3service3ambience5

It was ok but no rush to go back. Really wanted a dark beer with my food.

OT
OpenTable Diner
San Francisco
4 reviews
Dined on January 21, 2019
Overall5food5service5ambience5

Great food!!!

OT
OpenTable Diner
San Francisco
4 reviews
Dined on January 19, 2019
Overall4food5service4ambience4

Great burgers and sides!

SS
vipSamS
San Francisco
58 reviews
Dined on January 12, 2019
Overall3food3service2ambience1

Service was slow...we did not get the appetizers even though the entree showed up
Place feels dumpy and not clean

OT
vipOpenTable Diner
San Francisco
37 reviews
Dined on October 24, 2018
Overall3food2service3ambience2

We went here because people rave about it. Overall the experiences was just ok.

Food: We had the beat salad and that was quite good. But the burgers were pretty dry and not that exciting. If you're a burger place you need to do a good juicy burger. On the other hand they had some cheesey tater tots that were fantastic. So it gets a 2 overall for food because of the burgers were poor and that the most important part.

Service: Our waiter was very nice and helpful and he recommended the tots so he gets bonus points. Service was a bit slow but it wasn't too bad. The one weird thing was the manager (?) who kept walking back and forth thru the restaurant over and over. I don't mean occasionally, I mean constantly. He wasn't stoping at tables, he wasn't even looking at tables. Just pacing back and forth from the front to the back non-stop. It was pretty much a compulsive behavior. Very strange.

Ambiance: Basically it's nothing special here. But I'm not sure my that is bad/wrong for a burger place.

OT
OpenTable Diner
1 review
Dined on September 8, 2018
Overall3food4service2ambience2

The host was extremely rude. We got ignored because we asked to sit outside. To be clear - the server himself was very good but our experience happened to be mostly with the host. He seemed irritated that we asked to sit outside and kept slamming the door. We had to go back inside to tell the server we were there. Host was rude again why we tried to pay. Pretty pricey for a burger.

AT
AmyT
Philadelphia
1 review
Dined on September 7, 2018
Overall4food5service3ambience4

Food and ambience was great. The waiter was very nice and tried hard but it took a long time for our food to come out and when it did they forgot one of our orders. Waiter made up for it with some free apps though. Overall a nice place to eat.

VC
VickieC
1 review
Dined on August 24, 2018
Overall3food4service3ambience2

The food was great but the service was horrid. Our appetizers were given to someone else, we did not get them until after our main course arrived. It was crazy!

S
vipSandra
Minneapolis
13 reviews
Dined on August 15, 2018
Overall3food3service3ambience3

Overpriced. Burgers cold like they were made ahead of time and warmed up.

MM
MM1544
San Francisco
4 reviews
Dined on August 11, 2018
Overall4food4service4ambience4

Fun place for beers and burgers! Hey were able to accommodate our group of 10 with advanced reservations. Cute décor !

FG
vipFranG
San Francisco
43 reviews
Dined on August 6, 2018
Overall5food5service5ambience5

We wanted to sample The Impossible Burger, so we found it through google. The burger did not disappoint, and it was reasonably priced. We will go again.

KH
KindraH
Portland
1 review
Dined on July 18, 2018
Overall1food1service1ambience1

Made a reservation, showed up on time. Restaurant was packed and no one had any food, was told if we sat down we wouldn’t be helped for at least 20 minutes so we left.

RP
ReneeP
1 review
Dined on June 29, 2018
Overall1food1service1ambience1

Food was poor. My taco salad had 4 small tortilla strips and 6 pieces of corn. Literally, that was it. 4 huge, watery tomato slices finished it off.
Too loud for our family of 4 to hear each other and the restaurant was far from full.
Waiter brought us things we didn’t ask for and didn’t bring the things we ordered.
We won’t be returning.

S
Sabz
New York Area
1 review
Dined on June 26, 2018
Overall2food1service3ambience1

They focus on doordash orders. Bad business model. Just bc online orders are bringing you $$ does not mean you should compromise the integrity of dining. Food quality has gone down. Very disappointed. The wait staff are great but it's disrespectful to them to have such an impersonal business model

PM
PattyMac
San Francisco
8 reviews
Dined on June 23, 2018
Overall4food4service4ambience3

The food was good but over-priced. 3 impossible burgers, 3 drinks, 1 order of small fries came to $63.00!

FAQs

Permanently Closed - Umami Burger - Palo Alto does offer delivery in partnership with Postmates and Uber Eats.

Permanently Closed - Umami Burger - Palo Alto is rated 4.3 stars by 103 OpenTable diners.

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