Turn Bar + Kitchen at The Ritz-Carlton Cleveland
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Limited number of seated diners
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
I think this is the kind of place where if you stick to the basics, tried and true Cleveland fare, you will be most satisfied. I got scallops - they were good - just not fantastic. I have had much better ones at other places. My daughter ordered hangar steak and she was very happy with it. I tasted it as well and it was really really good. Other dishes I was seeing that were the standards - burgers, wraps and such - looked really good too. I had a wonderful espresso after my meal which was nice. Service was excellent. It was a little weird with the reception desk being right there - just on the other side of some frosted glass panes. People were checking in and out with their luggage -the elevator bank was right next to our table. It wasn't super distracting though. All in all, I feel the value is good. I would return.
Excellent service, good food, any time of day.
Class A service not seen since pre-covid! Great experience
Our Waiter was outstanding! He greeted us immediately, our coffee cups were never empty, dirty plates removed promptly. We felt very welcomed by him and never rushed. Our food was delightful and beautifully plated.
Thanks for a wonderful experience!
Outstanding food and impeccable service; there is a reason why Turn is the best!!!
Ordered the fried chicken sandwich for lunch...delicious!!!
If you have dined at the Ritz Carlton Cleveland pre-covid, you may be in for a shock. Far more casual, spacious and formal than before. The menu is also less formal. Dinner was great. Especially the staff there. Amazing service provided by Julie! Thank you so much for your kindness and professionalism! Will be back!
Disappointing experience, service was average and underwhelming considering the very high price point. Food was average to good. The value is just not there and not to the standards of the Ritz Carlton.
Our server, Mary, was wonderful and the food was delicious. Everyone made it special for my husband's birthday!
The Ritz is stunning. My only knock on Turn for lunch is that there is only beer or wine. YES, I know that it's lunch, but not everyone returns to work afterwards, so a full bar should be a choice!
We had a lovely experience at Turn Bar + Kitchen! The food was delicious. I had the short ribs and I would certainly recommend it and get it again. Our server, Julie, was very friendly and attentive. Great experience!
Great food and service
Overall, very good. Just unclear why the full bar isn't available.
Wonderful dinner (and breakfast the next day!) food was delicious and service was fantastic.
Melanie is outstanding. Attention to detail, very welcoming. Food was outstanding.
Brian our server always delivers exceptional service. The food was superb and it was a wonderful environment for a client meeting.
breakfast was abbsolutely terrible
dinner was okay not of high standards expected from the ritz
Great wine. Great food. Great style. Great time.
Amazing meal and impeccable service. Mary (the server) was phenomenal and went above and beyond for our date. Truly a remarkable evening. Mary even brought out a complimentary plate of strawberries with truffles after our delicious dessert.
The food and service was absolutely fantastic!!! Would recommend this restaurant to everyone for any occasion
Excellent menu, great meal. Our server was the best part of the experience
Mary, our server was awesome! Last minute reservation, for my Husband's birthday in a new town stop, on our way home from Maine. Highly recommend this restaurant....
If you are blessed with Mary as your server the night is bound to be divine. Awesome vibe, delicious drinks, yummy food!!
The staff did there best and the food was lovely, but they either shouldn’t have the restaurant open when it’s going to be mobbed with wedding guests or they should do something to keep the wedding guests from just taking over the restaurant
Food was excellent, but there was a loud wedding and they let them all stand around in the restaurant. I was also disappointed to find that the check in area was literally next to the tables of the restaurant. Go there for the food not the setting.
I will return to Turn again and again. Everything about the the evening was exceptional. Our server...Mary made our 28th Anniversary Celebration Magnificent.
Delicious meal! Excellent service. Beautiful setting! Such a gem.
Excellent dinner. Bread selection was fantastic - 4 different kinds, including focaccia - ALL 4 were delicious. We started with the charcuterie tray with 2 meats and 3 cheeses. Great selections - they included Manchego and also a citrus-feta. The amount was more than sufficient for two people to share.
My husband had the Korean barbecue sandwich and I had the mad river trout. Both were excellent. We didn't have room for dessert but the choices sounded great.
Nice to be back dining at the Ritz.
Great meal. Chef Richard accommodated several requests due to food sensitivities. Service was great and not intrusive. Will definitely be back.
The service was truly top notch, everything we ordered was done to perfection, the ambiance was amazing, and I would definitely go back!
Great staff but food was just okay
The staff provided outstanding service. We were celebrating an engagement. The Chef went above and beyond to make our celebration special.
We would highly recommend a visit!!!
Love this spot! Food was great, especially the waffle fry app. Mary was our server and she was amazing!
Thriller to have Turn back! Food was fantastic and the drink list is great. Service was great, as usual.
Great food we loved it! Service was great and would definitely go back !
The staff falls all over themselves to make sure that my children have an amazing experience. The menu is very unique and lots of local Cleveland flair to it. Have not had a bad meal yet.
The service at Turn Bar + Kitchen was lovely, very polite and attentive but not over the top which is what we enjoy most when eating out.
Ordered a Prosecco which was yummy but had probably been open for too long as the bubbles were minimal....
My husband loved his meal (salmon). I ordered the trout and it was served in a dish where the fish was drowning in the sauce which was not very flavorful. The flesh was saturated and lacking in taste. I really wanted to love it but it was not so great. Maybe just an off night?
Again the service was excellent and the ambiance beautiful and romanic!
This is a super luxurious hotel restaurant with great service but the food is terrible.
As great as the food is, the service and people who work there blows that away! Everyone at this restaurant is so customer focused. They remember me and my children everytime we go there and it is so greatly appreciated. The tuna is fantastic. I would also recommend any of the locally sourced/inspired dishes.
Over priced and disappointing experience
Turn Bar + Kitchen at The Ritz-Carlton Cleveland is rated 4.6 stars by 105 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.