Tupelo Honey - Franklin

Commentaires sur le restaurant Tupelo Honey - Franklin de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Maryanne

   Indiana4 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our visit to Tupelo Honey in Franklin, TN, was a genuine pleasure. The friendly hostess greeted us warmly, and our server was knowledgeable about the menu. The food was exceptional—the Chicken & Waffles featured moist waffles and crispy chicken, while the Grilled Cheese Sandwich with Cream of Tomato Soup was a comforting classic. The Banana Pudding provided a sweet finish to our meal. With an inviting atmosphere and reasonable prices, Tupelo Honey has definitely earned a spot on our "must-return" list!
   

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2. M

   Michelle

   Nashville2 commentaires

   3.0

   Y est allé il y a 4 jours

   1. Cote globale 3
   2. Nourriture 2
   3. Service 3
   4. Ambiance 3

   I typically enjoy Tupelo Honey, but this time I was disappointed. I made a reservation with a notation of a birthday celebration. I chose this place for my birthday dinner because I recently relocated to the Memphis area and there’s not a Tupelo Honey nearby. The chicken was extremely greasy and salty. I was seated by the host who didn’t wish me a happy birthday and served by the server who also didn’t extend birthday wishes. No attention to details on this visit, unfortunately.
   

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3. K

   Kelly VIP

   San Francisco7 commentaires

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   One of my favorite places to go and have brunch had a great time with friends and the food and service were fantastic
   

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4. R

   Rebecca VIP

   Cincinnati 5 commentaires

   1.0

   Y est allé il y a 6 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   We got to the restroom just prior to our 8:45 reservation. As we entered to go to the host stand, we noticed the door said that the restaurant closed at 9. As out of town guests who planned the reservation, we asked if the door was accurate and how we would be served. The host said “I can’t control when guests are still allowed to make reservations online, but yes, we close at 9pm.” It was clear he did not want us to stay. Extremely disappointing experience as we don’t have this restaurant where we live and were excited to try it again. The person at the host stand needs some customer service training OR the reservation system needs an overhaul if they are going to make guests feel badly if they walk in for their reservation time and they really don’t want to serve them that late. We ended up walking to the nearby restaurants that were all happy to serve us and didn’t close at 9 on a Saturday night. Boo for Tupelo Honey.
   

   Tupelo Honey - FranklinA répondu il y a 1 jour

   Hello Rebecca, We're so disappointed to hear this was the "welcome" you received when you came in on your visit. Please know this is not our standard, and I will be speaking to the individual responsible. Hospitality means taking care of people, and that's what we love to do. This clearly didn't happen and I truly apologize. That being said I'd love to discuss the matter further with you to see how we can make up for this experience. Please feel free to reach out privately, as we'd love to hear from you. FOH Management
   

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5. OT

   Client d'OpenTable

   Washington DC1 commentaire

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Went on Saturday night. Was able to get seated upon arrival. Very friendly waitress. Atmosphere was relaxed and restaurant looked new. Biscuits with butter & blueberries was a great way to start. Fried okra was good but the spicy dipping sauce was excellent. Fried chicken dinner was nice, a little greasy. Brussel sprouts were also fried, not roasted. Overall we were very happy with this restaurant and would return. Vegetable offerings are limited and the brussel sprouts were greasy.
   

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6. C

   Christopher VIP

   Nashville72 commentaires

   5.0

   Y est allé le 21 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Met some friends for a guys night. Sat outside on a perfect night. Maisey, our server, made the experience. She was cheerful and engaging and more importantly well presented and articulate. Had a great time and we all enjoyed our meals. Thanks for a fun time and please recognize Maisey for setting a standard servers should aspire to reach. Best,
   

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7. D

   Denise

   Nashville15 commentaires

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Everything was good however the wait time was much longer than anticipated even with reservations. But they did their best to accommodate, and despite the overflow of people, they were professional one every way and I will definitely go back.
   

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8. W

   Walt

   Chicago 1 commentaire

   1.0

   Y est allé le 20 avril 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 2

   It took 53 minutes and us asking three times to finally receive utensils. They got the appetizer order wrong twice when we only ordered 2 appetizers!! It then took another 43 minutes to receive our entrees. My avocado toast looked like it came from the Waffle House!!! Horrible.
   

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   Tupelo Honey - FranklinA répondu le 21 avril 2025

   Hey Walt! Thank you for leaving us an honest review regarding your experience. You are absolutely right; and we are so apologetic for the experience. As we strive to accommodate all of our guest, we are sad to here we missed the mark regarding your time with us. I'd love to discuss how we can do better next time. Thanks you, FOH Management
   

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9. D

   Dave

   Nashville19 commentaires

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our food took about an hour to come out after ordering. Many tables that were seated after us received their food and left before we received ours, however, we did have a large party of 11.
   

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10. J

    Joe

    Nashville9 commentaires

    2.0

    Y est allé le 20 avril 2025

    1. Cote globale 2
    2. Nourriture 2
    3. Service 4
    4. Ambiance 4

    We have been going here for years and have always liked it so I hesitate to write this review. However, my wife's avocado toast for our Easter Brunch was terrible ... brown instead of green an d borderline inedible. My wife mentioned this at end f meal b/c she is shy. The waitress apologized and we left.
    

    Tupelo Honey - FranklinA répondu le 21 avril 2025

    Hello, Thank you for taking the time to leave us a review. We deeply apologize for the experience you had with us on your last visit. We pride ourselves on amazing hospitality and incredible food. We clearly missed the mark, and we'd like to discuss how we can do better next time. Please feel free to reach out, as we'd like a chance to change your mind. Sincerely, Jaimi Pool General Manager
    

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