Tupelo Honey - Franklin

Tupelo Honey - Franklin reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Michelle

   Nashville2 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   I typically enjoy Tupelo Honey, but this time I was disappointed. I made a reservation with a notation of a birthday celebration. I chose this place for my birthday dinner because I recently relocated to the Memphis area and there’s not a Tupelo Honey nearby. The chicken was extremely greasy and salty. I was seated by the host who didn’t wish me a happy birthday and served by the server who also didn’t extend birthday wishes. No attention to details on this visit, unfortunately.
   

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2. K

   Kelly VIP

   San Francisco7 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite places to go and have brunch had a great time with friends and the food and service were fantastic
   

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3. R

   Rebecca VIP

   Cincinnati5 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We got to the restroom just prior to our 8:45 reservation. As we entered to go to the host stand, we noticed the door said that the restaurant closed at 9. As out of town guests who planned the reservation, we asked if the door was accurate and how we would be served. The host said “I can’t control when guests are still allowed to make reservations online, but yes, we close at 9pm.” It was clear he did not want us to stay. Extremely disappointing experience as we don’t have this restaurant where we live and were excited to try it again. The person at the host stand needs some customer service training OR the reservation system needs an overhaul if they are going to make guests feel badly if they walk in for their reservation time and they really don’t want to serve them that late. We ended up walking to the nearby restaurants that were all happy to serve us and didn’t close at 9 on a Saturday night. Boo for Tupelo Honey.
   

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4. OT

   OpenTable Diner

   Washington DC1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went on Saturday night. Was able to get seated upon arrival. Very friendly waitress. Atmosphere was relaxed and restaurant looked new. Biscuits with butter & blueberries was a great way to start. Fried okra was good but the spicy dipping sauce was excellent. Fried chicken dinner was nice, a little greasy. Brussel sprouts were also fried, not roasted. Overall we were very happy with this restaurant and would return. Vegetable offerings are limited and the brussel sprouts were greasy.
   

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5. C

   Christopher VIP

   Nashville72 reviews

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Met some friends for a guys night. Sat outside on a perfect night. Maisey, our server, made the experience. She was cheerful and engaging and more importantly well presented and articulate. Had a great time and we all enjoyed our meals. Thanks for a fun time and please recognize Maisey for setting a standard servers should aspire to reach. Best,
   

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6. D

   Denise

   Nashville15 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was good however the wait time was much longer than anticipated even with reservations. But they did their best to accommodate, and despite the overflow of people, they were professional one every way and I will definitely go back.
   

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7. W

   Walt

   Chicago1 review

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   It took 53 minutes and us asking three times to finally receive utensils. They got the appetizer order wrong twice when we only ordered 2 appetizers!! It then took another 43 minutes to receive our entrees. My avocado toast looked like it came from the Waffle House!!! Horrible.
   

   • 

   Tupelo Honey - FranklinResponded on April 21, 2025

   Hey Walt! Thank you for leaving us an honest review regarding your experience. You are absolutely right; and we are so apologetic for the experience. As we strive to accommodate all of our guest, we are sad to here we missed the mark regarding your time with us. I'd love to discuss how we can do better next time. Thanks you, FOH Management
   

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8. D

   Dave

   Nashville19 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food took about an hour to come out after ordering. Many tables that were seated after us received their food and left before we received ours, however, we did have a large party of 11.
   

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9. J

   Joe

   Nashville9 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   We have been going here for years and have always liked it so I hesitate to write this review. However, my wife's avocado toast for our Easter Brunch was terrible ... brown instead of green an d borderline inedible. My wife mentioned this at end f meal b/c she is shy. The waitress apologized and we left.
   

   Tupelo Honey - FranklinResponded on April 21, 2025

   Hello, Thank you for taking the time to leave us a review. We deeply apologize for the experience you had with us on your last visit. We pride ourselves on amazing hospitality and incredible food. We clearly missed the mark, and we'd like to discuss how we can do better next time. Please feel free to reach out, as we'd like a chance to change your mind. Sincerely, Jaimi Pool General Manager
   

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10. OT

    OpenTable Diner VIP

    Alabama2 reviews

    3.0

    Dined on April 19, 2025

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3

    Service was less than expected. Lots of dirty dishes still on tables.
    

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