True Food Kitchen - New Orleans

True Food Kitchen - New Orleans reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   L

   New Orleans1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 4

   Normally, True Food Kitchen is my absolute favorite place to eat, and I tell everyone about it. But our attempt to enjoy dinner there on 5/5 was thwarted by the fact that we were never given the opportunity to order entrees, despite the fact that four of us were sitted at a table for an hour. In the staff's defense, it seemed there was only one server on duty. But it would have been nice to be told this and given the option to stay or leave. It took a long time to get two of the four drinks we ordered, only to be told that the other two weren't available. We ordered the guacomole special as soon as we were sitted, but never got it. We did receive one other appetizer (charred brussel sprouts), which was delicious. But the waitress, as sweet as she was, never came back to the table to take our order. After we saw her busing a table next to us, even as we sat still with menus on our table, we asked for the check. We had been there over 50 minutes at that point. So we paid our $70 for three cocktails, one beverage and one appertizer, and went down the street to another restaurant for a proper meal and proper service. Highly disappointing. No apology. No acknowledgement that we had been forgotten.
   

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2. B

   Bob

   Chicago5 reviews

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our menu selections truly met our expectations. Will return!
   

   True Food Kitchen - New OrleansResponded 4 days ago

   Thank you for your review, Bob! We're happy to hear your menu selections met your expectations, and we look forward to welcoming you back!
   

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3. T

   Terisa VIP

   Montreal10 reviews

   3.0

   Dined on April 12, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Ambiance is good. Well-lit, colorful restaurant. Lasagna was served cold. We requested no sauce on sandwich but it was served with sauce. The restaurant was not busy at all on a Saturday night. 
   

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   True Food Kitchen - New OrleansResponded on April 14, 2025

   Thank you for your feedback, Terisa. We're sorry for the issues with your lasagna and sandwich, and we'll work on improving our service to ensure a better experience.
   

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4. K

   Kip VIP

   Northern MI70 reviews

   3.0

   Dined on April 7, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   An interesting restaurant with a unique menu. Prices are reasonable including wine. The pizza and meatloaf were good. However, We were disappointed that six items including three entrees were not available.
   

   True Food Kitchen - New OrleansResponded on April 12, 2025

   Thank you for your feedback, Kip. We're glad you enjoyed the pizza and meatloaf, but we apologize for the limited menu options during your visit.
   

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5. R

   Robyn VIP

   New Orleans1 review

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great gluten free food!! Wish there was one in NYC. I have celiac and haven’t been happier eating out in a long time. We ate at ur restaurant while down in NOLA for a long weekend 3 times!!
   

   True Food Kitchen - New OrleansResponded on April 22, 2025

   We're thrilled to see that you've awarded us 5 stars! We truly value your support and can't wait to serve you again in the future.
   

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6. E

   Ethelyn

   New Orleans2 reviews

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   I usually enjoy two food kitchen. That is why I suggested it to my friend to have brunch however it was not the best experience our reservation was for 10 so maybe because it was just opening the waitress seem to be a little overwhelmed but nice she was forgetting things. Something was going on with the grill. They had a hard time with my pancake and I found hair in my food as well as the coffee which I pointed out and they did comp the pancake, but not the meal. It was just disappointing and not the usual so I’m not sure what’s going on
   

   True Food Kitchen - New OrleansResponded on April 6, 2025

   We're sorry to hear about the issues during your brunch visit, Ethelyn. Thank you for bringing this to our attention, and we'll work on addressing these concerns to improve your future experiences.
   

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7. M

   Meg

   New Orleans2 reviews

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great wait staff and great food; excited for a healthy option in NOLA
   

   True Food Kitchen - New OrleansResponded on March 28, 2025

   Thank you Meg for your kind words about our staff and food! We're thrilled to be your healthy option in NOLA and look forward to welcoming you back soon!
   

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8. E

   Elizabeth VIP

   Greater Boston2 reviews

   2.0

   Dined on March 12, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   Waited over an hour for food and was ignored by the manager. They were out of most items. Staff was unprofessional.
   

   True Food Kitchen - New OrleansResponded on March 13, 2025

   We're sorry for the long wait and lack of available items, Elizabeth. Thank you for your feedback; we'll address these issues to improve our service and professionalism.
   

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9. K

   Kara

   New Orleans1 review

   2.0

   Dined on March 6, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our waiter was very kind, but he was clearly overworked. He was one of only two waiters in the entire restaurant. We sat down at 5:30 and ordered two drinks and an appetizer first. It took about 15 minutes for the app to arrive and another five minutes for the drinks. We then ordered our entrees at 5:50 (two salads with meat) and they didn’t arrive until 6:20. We had an event at 7 pm, so we had to ask for the check before finishing our meal and finish our food by 6:30. Wait times absolutely need to be fixed here.
   

   True Food Kitchen - New OrleansResponded on March 8, 2025

   We apologize for the long wait times and the impact it had on your evening, Kara. Thank you for your feedback; we'll work on improving our staffing and service efficiency.
   

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10. A

    Andrew

    Newcastle1 review

    1.0

    Dined on March 5, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Booked on line with open table for 6pm on 4th March all excepted . Turned up at 5.55 pm and the place was closed 😡
    

    True Food Kitchen - New OrleansResponded on March 8, 2025

    We apologize for the inconvenience of arriving to find us closed, Andrew. Thank you for your feedback; we'll ensure better communication regarding our holiday hours.
    

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