True Food Kitchen - New Orleans

True Food Kitchen - New Orleans 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. L

   L

   New Orleans1則評論

   1.0

   在7天前用過餐

   1. 整體 1
   2. 食物 4
   3. 服務 2
   4. 氛圍 4

   Normally, True Food Kitchen is my absolute favorite place to eat, and I tell everyone about it. But our attempt to enjoy dinner there on 5/5 was thwarted by the fact that we were never given the opportunity to order entrees, despite the fact that four of us were sitted at a table for an hour. In the staff's defense, it seemed there was only one server on duty. But it would have been nice to be told this and given the option to stay or leave. It took a long time to get two of the four drinks we ordered, only to be told that the other two weren't available. We ordered the guacomole special as soon as we were sitted, but never got it. We did receive one other appetizer (charred brussel sprouts), which was delicious. But the waitress, as sweet as she was, never came back to the table to take our order. After we saw her busing a table next to us, even as we sat still with menus on our table, we asked for the check. We had been there over 50 minutes at that point. So we paid our $70 for three cocktails, one beverage and one appertizer, and went down the street to another restaurant for a proper meal and proper service. Highly disappointing. No apology. No acknowledgement that we had been forgotten.
   

   True Food Kitchen - New Orleans已在2天前回覆

   We're sorry for the disappointing experience and lack of communication during your visit. Thank you for your feedback; we'll work on improving our service and ensuring better communication with our guests.
   

   請問這對你有幫助嗎？

2. B

   Bob

   Chicago5則評論

   5.0

   在2025年5月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our menu selections truly met our expectations. Will return!
   

   True Food Kitchen - New Orleans已在6天前回覆

   Thank you for your review, Bob! We're happy to hear your menu selections met your expectations, and we look forward to welcoming you back!
   

   請問這對你有幫助嗎？

3. T

   Terisa VIP

   Montreal10則評論

   3.0

   在2025年4月12日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 2

   Ambiance is good. Well-lit, colorful restaurant. Lasagna was served cold. We requested no sauce on sandwich but it was served with sauce. The restaurant was not busy at all on a Saturday night. 
   

   • 

   True Food Kitchen - New Orleans已於2025年4月14日​回覆

   Thank you for your feedback, Terisa. We're sorry for the issues with your lasagna and sandwich, and we'll work on improving our service to ensure a better experience.
   

   請問這對你有幫助嗎？

4. K

   Kip VIP

   Northern MI70則評論

   3.0

   在2025年4月7日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 5

   An interesting restaurant with a unique menu. Prices are reasonable including wine. The pizza and meatloaf were good. However, We were disappointed that six items including three entrees were not available.
   

   True Food Kitchen - New Orleans已於2025年4月12日​回覆

   Thank you for your feedback, Kip. We're glad you enjoyed the pizza and meatloaf, but we apologize for the limited menu options during your visit.
   

   請問這對你有幫助嗎？

5. R

   Robyn VIP

   New Orleans1則評論

   5.0

   在2025年3月29日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great gluten free food!! Wish there was one in NYC. I have celiac and haven’t been happier eating out in a long time. We ate at ur restaurant while down in NOLA for a long weekend 3 times!!
   

   True Food Kitchen - New Orleans已於2025年4月22日​回覆

   We're thrilled to see that you've awarded us 5 stars! We truly value your support and can't wait to serve you again in the future.
   

   請問這對你有幫助嗎？

6. E

   Ethelyn

   New Orleans2則評論

   3.0

   在2025年3月23日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 5

   I usually enjoy two food kitchen. That is why I suggested it to my friend to have brunch however it was not the best experience our reservation was for 10 so maybe because it was just opening the waitress seem to be a little overwhelmed but nice she was forgetting things. Something was going on with the grill. They had a hard time with my pancake and I found hair in my food as well as the coffee which I pointed out and they did comp the pancake, but not the meal. It was just disappointing and not the usual so I’m not sure what’s going on
   

   True Food Kitchen - New Orleans已於2025年4月6日​回覆

   We're sorry to hear about the issues during your brunch visit, Ethelyn. Thank you for bringing this to our attention, and we'll work on addressing these concerns to improve your future experiences.
   

   請問這對你有幫助嗎？

7. M

   Meg

   New Orleans2則評論

   5.0

   在2025年3月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great wait staff and great food; excited for a healthy option in NOLA
   

   True Food Kitchen - New Orleans已於2025年3月28日​回覆

   Thank you Meg for your kind words about our staff and food! We're thrilled to be your healthy option in NOLA and look forward to welcoming you back soon!
   

   請問這對你有幫助嗎？

8. E

   Elizabeth VIP

   大波士顿2則評論

   2.0

   在2025年3月12日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 1
   4. 氛圍 4

   Waited over an hour for food and was ignored by the manager. They were out of most items. Staff was unprofessional.
   

   True Food Kitchen - New Orleans已於2025年3月13日​回覆

   We're sorry for the long wait and lack of available items, Elizabeth. Thank you for your feedback; we'll address these issues to improve our service and professionalism.
   

   請問這對你有幫助嗎？

9. K

   Kara

   New Orleans1則評論

   2.0

   在2025年3月6日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   Our waiter was very kind, but he was clearly overworked. He was one of only two waiters in the entire restaurant. We sat down at 5:30 and ordered two drinks and an appetizer first. It took about 15 minutes for the app to arrive and another five minutes for the drinks. We then ordered our entrees at 5:50 (two salads with meat) and they didn’t arrive until 6:20. We had an event at 7 pm, so we had to ask for the check before finishing our meal and finish our food by 6:30. Wait times absolutely need to be fixed here.
   

   True Food Kitchen - New Orleans已於2025年3月8日​回覆

   We apologize for the long wait times and the impact it had on your evening, Kara. Thank you for your feedback; we'll work on improving our staffing and service efficiency.
   

   請問這對你有幫助嗎？

10. A

    Andrew

    Newcastle1則評論

    1.0

    在2025年3月5日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 1

    Booked on line with open table for 6pm on 4th March all excepted . Turned up at 5.55 pm and the place was closed 😡
    

    True Food Kitchen - New Orleans已於2025年3月8日​回覆

    We apologize for the inconvenience of arriving to find us closed, Andrew. Thank you for your feedback; we'll ensure better communication regarding our holiday hours.
    

    請問這對你有幫助嗎？