True Food Kitchen - King of Prussia

Commentaires sur le restaurant True Food Kitchen - King of Prussia de personnes qui y ont mangé. Selon des cotes récentes.

1. P

   Peter

   Comté d’Orange1 commentaire

   4.0

   Y est allé il y a 2 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Very nice and quiet with food that is mind blowing good.
   

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2. M

   Michael VIP

   Philadelphie 37 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   Usual excellent food presentation and taste. Good value.
   

   True Food Kitchen - King of PrussiaA répondu il y a 3 jours

   Thank you for your wonderful review, Michael! We're happy to hear you enjoyed the excellent food presentation and taste, and found it to be a good value.
   

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3. L

   Lisa

   Philadelphie 1 commentaire

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We wanted to thank J our waiter for an amazing service. The food was fantastic. We ordered shared soup, edamame and meatloaf sandwich all were amazing.
   

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4. M

   Michele

   Philadelphie 2 commentaires

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great Food and waiter. Great Food and waiter. Great Food and waiter.
   

   True Food Kitchen - King of PrussiaA répondu il y a 4 jours

   Thank you for your review, Michele! We're happy to hear you enjoyed the great food and service.
   

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5. m

   melissa

   Philadelphie 7 commentaires

   3.0

   Y est allé il y a 7 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 5

   We have been going to True Food and have loved it for a long time. The past two times we weren’t super pleased. I want to love you guys because what you stand for. The gf hamburger rolls were hard as a rock. The veggies on the kids meal looked a little brown, the pizza looked rushed , and the meal itself took a very long time. I got the chicken parm and it was delicious. Our waitress was super sweet, we generally always have great service with the exception of the food taking a long time. I’m honestly only writing this because I want True Food to do well because we need restaurants like you out there. Thank you
   

   True Food Kitchen - King of PrussiaA répondu il y a 5 jours

   Dear Melissa, Thank you for taking the time to share your recent experiences with us. As someone deeply passionate about regenerative agriculture and the profound impact of sourcing practices on the nutritional value of our food, I genuinely appreciate your commitment to what True Food Kitchen stands for. Our mission has always been to serve food that not only delights the palate but also nourishes the body and respects the planet. We believe that the way food is grown, harvested, and prepared plays a pivotal role in its ability to promote true health and well-being. This philosophy drives our dedication to sourcing ingredients through regenerative organic practices, ensuring soil health, animal welfare, and farmworker fairness. I'm truly sorry to hear that your recent visits didn't fully reflect the high standards we set for ourselves. From the gluten-free hamburger rolls to the presentation of the kids' meals and the pacing of service, we acknowledge these areas for improvement and are actively working to address them. Your feedback is invaluable — it helps us stay true to our mission and continue growing stronger for the community we serve. It's heartening to know that you recognize and support our efforts to make a positive impact through food. Your continued patronage reinforces our belief that dining can be both a pleasurable and purposeful experience. We are committed to not only enhancing your future visits but to fostering a community that values and understands the significance of mindful eating. Next time you dine with us, I would love for you to ask for me personally. It would be my pleasure to meet you, thank you in person, and personally ensure your experience reflects everything you believe True Food can and should be. Thank you once again for your thoughtful feedback and unwavering support. We look forward to welcoming you back soon. Warm regards, Jesse Ceballos Assistant General Manager
   

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6. l

   lisa VIP

   Philadelphie 73 commentaires

   1.0

   Y est allé il y a 7 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   It took over an hour for our food to come. When we asked the waiter the status of our order, he said “oh I will go check on it,” as if he totally forgot we ordered food. We finally got our food and our pizza was so cold the cheese on it hardened and the soup was cold. We spoke with Rick the manager, and expressed our disappointment. He offered to get us a new pizza and soup. I said no to the pizza (didn’t want to wait), but my husband ordered the soup, with Rick assuring us it would be hot. Rick also indicated they had several complaints that day about the temperature of the soup. When we got the soup the second time, it was cold, actually cold. With regard to the bill, Rick acted as if he was doing us a favor by taking things off the bill, like the cold pizza that we didn’t eat and the cold soup that we didn’t eat. He also took off an additional 10% (approx. $8). He did apologize for the issues. We then asked for two to-go containers from Rick, and he said he would be right back with them. He left and came back to clear the table, without the containers and when we mentioned them, he advised he forgot about them and would go get them. We waited ten minutes and decided to ask another manager (Rory), he brought the containers. He was going to get us a bag, after waiting five minutes we decided to leave. Also during our visit, we asked ot have the outdoor heater turned on, as we were sitting in the patio area. Someone came out and turned it on in a totally different area, and I heard the manager asking if they requested the heater to be turned on. The customer replied no, but they would like it if they would turn it on. They never checked to see who actually requested the heater be turned on. I could go on and on. I honestly don’t know if I have ever experienced such poor service. It appeared as though there were other tables near me complaining as well. Very disappointing.
   

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7. D

   Desiree VIP

   Philadelphie 9 commentaires

   4.0

   Y est allé le 24 avril 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 4
   4. Ambiance 5

   I’ve never ever had a bad meal here until this visit. I ordered the turkey burger with gluten free bun which was so hard I could not even cut into it let alone bite into it. I later learned they changed vendors and are working on it. The waitress did give us our dessert on the house which was delicious as always (cookies and dairy free ice cream) I thank you for great service. I will be back next month but won’t get the turkey burger until the bun issue is fixed. Thanks for bringing back the sweet potato hash that was delicious, please also bring back the vegan Carmel sauce. Thx much Desi
   

   True Food Kitchen - King of PrussiaA répondu il y a 7 jours

   Thank you for your feedback, Desiree, and I apologize for the issue with the gluten-free bun. We're glad to hear you enjoyed the dessert and service, and we appreciate your patience as we work on improving. We look forward to welcoming you back next month!
   

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8. R

   R VIP

   Philadelphie 10 commentaires

   5.0

   Y est allé le 23 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   True Food KoP is a consistently excellent neighborhood gem.
   

   True Food Kitchen - King of PrussiaA répondu le 25 avril 2025

   Thank you for your wonderful review! We're happy to be considered a consistently excellent neighborhood gem.
   

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9. D

   Donna

   Philadelphie 1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Food was very good and quick. Drink was very good .
   

   True Food Kitchen - King of PrussiaA répondu le 22 avril 2025

   Thank you for your review, Donna! We're happy to hear you enjoyed the quick service and very good food and drink.
   

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10. B

    Bethany

    Philadelphie 6 commentaires

    5.0

    Y est allé le 20 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Great, clean food and lovely outdoor seating! I love that they don't use seed oils to cook the food.
    

    True Food Kitchen - King of PrussiaA répondu le 23 avril 2025

    Thank you for your wonderful review, Bethany! We're happy to hear you enjoyed the clean food and lovely outdoor seating, and appreciate our cooking choices.
    

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