Traffic Jam & Snug

3.6
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53 Reviews
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$30 and under
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American
The Traffic Jam and Snug, established 1965, is truly one of Detroit's hidden treasures. Known throughout Midtown for our in-house bakery, microbrewery, and dairy, our curiously intimate multi-level dining rooms, and an eclectic menu of made-from-scratch dishes, there is simply nothing quite like The Traffic Jam.
What 53 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.6
food
3.7
service
4.0
ambience
3.7
value
Noise · Quiet
76% of people would recommend it to a friend
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DA
Detroit
3 reviews
Dined on September 8, 2019
Overall 4food 4service 5ambience 5

Sunday evening dinner, quiet, decent menu selections. Veggie lasagne is hard to find and this was very good. Tortellini was ok but the sauce was too creamy with not enough tomato mixed in. Bread basket nice idea but very bland. House wine was fine. Server was quite personable and responsive, knowledgeable of the menu.

OT
Detroit
1 review
Dined on August 31, 2019
Overall 5food 5service 4ambience 4

Was a very cool place

DG
Detroit
1 review
Dined on August 30, 2019
Overall 1food 2service 1ambience 3

Problems from the very beginning, when I was told that they didn't have my reservation. When we were seated, the wait staff had no clue as to what they were doing. Orders were confused, we were told certain items were not available, it became mass confusion. Some orders were not prepared correctly.

OT
Montreal
1 review
Dined on July 28, 2019
Overall 2food 2service 3ambience 2

Restaurant was tired, near empty and food was average at best. Our server was great though!

OT
Detroit
8 reviews
Dined on July 28, 2019
Overall 5food 5service 5ambience 5

Good food in a friendly,quiet atmosphere.

OT
Detroit
10 reviews
Dined on July 28, 2019
Overall 2food 2service 2ambience 3

Disappointed with the outcome. Place was cute and some good items on the menu but very overpriced and once items were brought to the table they were less than impressive. My daughter ordered the small cheese nachos which were just tostitos chips melted cheese and what tasted like off brand salsa for $8.75. I could have bought a whole bag of chips, jar of salsa and block of cheese for less.

a
Detroit
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Great place to eat and plenty of great shopping on the block. Nice dog park down the street.

m
Minneapolis
2 reviews
Dined on July 19, 2019
Overall 2food 2service 2ambience 1

Thought this was a Detroit gem but all the shine is gone. Food is all over the map and nothing a standout. Even the cheese plate from their own dairy was lousy at best (boxed crackers, lukewarm strawberries and weakest cheddar I’ve had ever but who knows if it was a cheddar since the server never said anything). Hard pass.

SR
1 review
Dined on July 12, 2019
Overall 4food 5service 3ambience 4

Everything was great but they didn't write down that I wanted to sit outside on my reservation, so they sat me inside. It was a shame, because it was a really nice night.

F
Detroit
1 review
Dined on July 6, 2019
Overall 3food 3service 2ambience 4

The appetizers were great! Fried cauliflower and brie are a must to try. The entrees lacked flavor. Fish and chips were advertised as beer battered but no taste of it's presence. The desserts also lacked flavor. Maybe it was an off day. But what really threw me was the service. How waitress was super slow. She was too busy talking to staff. The restaurant wasn't busy at all. We waited 15 minutes for our bill. The service is probably the main reason I wouldn't go back. I definitely would go for appetizers.

OT
Nashville
2 reviews
Dined on July 5, 2019
Overall 3food 3service 2ambience 4

We had a group of 16 people prior to a concert. We were seated right away but it took 2 hours for us to get in and out due to slowness with the kitchen and bar. It took forever to get our drinks and order put in. By time we ordered a drink and it was brought out, we either had to order another immediately or not order a drink at all. We were advised there was only 1 bartender working. Food was tasted great but service was slow even when the restaurant wasnt even busy.

M
Detroit
7 reviews
Dined on June 23, 2019
Overall 2food 2service 2ambience 3

The food was mediocre and overpriced. The only choices for vegan or vegetarians were were limitled. The house wines were awful and really undrinkable. I have been coming here for over 40 years and this is a new low. I guess its time to try the new restaurants in the area. Get with the times, Traffic Jam.

WB
Detroit
1 review
Dined on June 21, 2019
Overall 1food 1service 4ambience 4

Unfortunately our food came to ours appetizer and entrée ice cold didn’t want to send it back because you just never know what they’re gonna do to it not just them but at any restaurant.

RO
Detroit
19 reviews
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

5 of us enjoyed Soph our server who reminded us that we would receive a discount since we were going to the theatre. Anastasia was great. Loved our veggie tortellini, bean burrito, famous hamburger and prime rib. Dessert was fantastic!

RD
1 review
Dined on June 18, 2019
Overall 4food 5service 4ambience 5

Highly recommend the chicken and basil eggrolls! Fried pickles were delicious as well. Great selection of drinks, friendly staff and a cool atmosphere. Can’t wait to go back.

d
Detroit
79 reviews
Dined on June 15, 2019
Overall 3food 3service 3ambience 3

We’ve been here before(a couple of years ago) and enjoyed it. This time we took some friends and the experience was just ok. Our server was nice but didn’t seem to know much about the menu. She couldn’t describe the dishes in any detail. They had a prime rib special and our friend asked if it was rare, very rare. The server checked with the kitchen, said yes and it was ordered. It came out very well done. Our friend sent it back and ordered a cheeseburger “medium well”...it came out basically raw. It took a long time to get drink orders and the entrees were delivered 2 minutes after the appetizers. Would not go back.

DS
1 review
Dined on May 26, 2019
Overall 5food 5service 5ambience 5

Great place to catch up with friends. Nice atmosphere.

PK
1 review
Dined on May 24, 2019
Overall 4food 5service 4ambience 5

Surprisingly slow for 6:30 on a Friday, so the noise level was very minimal. The food here is absolutely EXQUISITE! Most of the menu consists of non-standard twists on standard dishes, and each twist more brilliant than the last. The beer selection is impressive and the house brews rank right up there with most of the good craft beers I've had. The service was very casual and friendly, as well as attentive and quick.
This prices are a bit on the high side (at least for dinner), so it's not an every day place to go, but the atmosphere is casual enough that it makes for a great "date night" destination or a place for visitors to sample real Detroit flavor.

MM
Detroit
1 review
Dined on May 19, 2019
Overall 1food 1service 1ambience 1

The service was terrible. The food was more than lacking. The bathrooms were filthy. Overall it was a very disappointing experience.

GV
1 review
Dined on May 19, 2019
Overall 1food 1service 3ambience 5

Was so excited to come to traffic jam. Haven’t been in many years. Brought my kids for the nostalgia. They are 20 and 16. I can’t tell you how disappointed I was. Food was terrible. Mac and cheese was cold and very bland. Told waiter he took it back and brought it back again. It was the same. Fish and chips were ok. But the rest was terrible. Should have left the memories in the past

DS
1 review
Dined on May 18, 2019
Overall 5food 5service 4ambience 5

Great place to eat, brought friends there from Toronto and Ottawa and they loved it.

E
1 review
Dined on May 17, 2019
Overall 3food 3service 2ambience 2

Our server was not knowledgeable about drinks. Asked for a lemon martini and he said we couldn’t get that. It took a very long time- at least 30 + mins to receive our meals, yet only 2 of the 3 came out. The 3rd came about 5 min later. I witnessed our waiter swiping his hair out of his face often and adjusting his male body parts as he’d walk away. This was very unappetizing. I believe that some staff instruction about hygiene is in order- I will not return due to what I witnessed. I may be biased, as I am a nurse and am sensitive to hygiene issues.

L
1 review
Dined on May 17, 2019
Overall 4food 3service 4ambience 4

There were seven of us in the small room which was definitely more quiet than the rest of the restaurant.
It took almost an hour from ordering to receiving our food. I feel this is a kitchen problem and not that of our server.

Overall the food was good but the portion served of Chicken Marsala was very skimpy. It was small and pounded very thin. Not the best! I am used to Carrabba's Marsala!

DM
1 review
Dined on May 12, 2019
Overall 4food 3service 4ambience 5

Great ambiance. Good service. I would have given it a 5 but my salad was a disappointment and our dessert wasn’t brought to us until we had to leave.

DO
1 review
Dined on May 11, 2019
Overall 2food 3service 2ambience 3

Service was poor in my ways. Table of 4. Others were happy with their food, but the meatloaf was dry and bland. Sauce on top did little to help.

AL
Detroit
8 reviews
Dined on April 27, 2019
Overall 3food 4service 3ambience 4

Great menu variety. Service was OK but a few disappointments - asked for a glass for a bottled cider, never got it. Has to ask for tap water refills. One meal came with a substitution (tortilla chips instead of Injera bread for Ethiopian food - seriously) with no explanation - person who ordered that might have made another choice if she had been informed before the food showed up. Food taste and quality was very good.

AS
Detroit
3 reviews
Dined on April 27, 2019
Overall 3food 3service 4ambience 4

We were very disappointed that they were out of so many beers yet they were still on the menu. The food was okay, nothing too special. I probably wouldn't go back but it was an okay visit.

PL
Detroit
20 reviews
Dined on April 18, 2019
Overall 3food 2service 3ambience 3

Food was average. Nothing special. Small portions. Wine my wife had was terrible. Waitress was not knowledgeable about wines or beers they served. Will not return.

OT
1 review
Dined on April 13, 2019
Overall 4food 5service 5ambience 4

Overall a cool place. Smelt dish was small and I’ve honestly had better frozen fish sticks. Smaller serving sizes than expected. Other people at my table had the dinner salad which was also small. Maybe they want you to save room for the giant desserts.
Cool place but not worth the hype. Sorry.

JG
New York Area
1 review
Dined on April 13, 2019
Overall 3food 2service 3ambience 4

We have ate many times at the. Traffic Jam.
Food was NOT as good as in the past. Service was ok however it took forever to get our meal.
Server was not helpful advising on wine selection.

SS
1 review
Dined on April 13, 2019
Overall 4food 4service 4ambience 5

The food was delicious, service was great. I was disappointed with the serving size. I thought the dinner portions were quite small.

k
Detroit
5 reviews
Dined on April 6, 2019
Overall 3food 2service 2ambience 3

Had not been there in quite some time, I was really looking forward to it. Waited at the hostess stand for a good 5 minutes before being acknowledged by ANYONE. Got our own water from the server station once seated because that also took time for our waiter to come around. He was nice enough, but ....
We ordered the cheese plate, Irish egg rolls and surf and turf pasta. Disappointed in all of it. This place has really slacked off in the food department. I can't say I'll be back .

AT
Hawaii
4 reviews
Dined on April 2, 2019
Overall 3food 3service 1ambience 4

Service was slow, and not particularly friendly. Food was mostly alright (but no more), but the baked brie came out incredibly under cooked.

I love the venue, but the rest of the restaurant is very underwhelming.

C
San Diego
8 reviews
Dined on March 27, 2019
Overall 2food 3service 1ambience 2

Sadly, this place has really gone downhill. We arrived exactly on time for our reservation, were promptly seated and forgotten about. We waited a very long time for a server to approach our table. After ordering a drink from the bar, it took nearly 15 minutes to receive it! One drink! Deplorable. The food was adequate--nothing special. We spent most of the night looking for our server and wondering if (and when) our food would arrive. Terrible, terrible service. The only bonus of the night was that there was a wine tasting set up that I happened to notice on my way to the bathroom. This was a vendor trying to garnish sales for his product. I imbibed. Best part of the evening.

VS
1 review
Dined on March 23, 2019
Overall 2food 3service 1ambience 3

I have been here many times. Never been disappointed until this last time. Drinks took 1/2 hour to get out to us, 2 of which were sent back because of quality. One food order was wrong and had to go back and all of the food was not hot. Our server was not around much and the SA (server assistant) didn't have a clue. One of ordered apple pie which comes with vanilla ice cream and he brought it out without the ice cream. When the customer asked about it, the SA said that they had just run out of vanilla ice cream. He was trying to pass it off. I didn't see the owner around like usual. Did this recently change owership?

j
1 review
Dined on March 22, 2019
Overall 4food 4service 5ambience 5

Traffic Jam and Snug is a comfortable place to go and eat. The food is good as is the service. The inside of building is very interesting and the bread, cheese and deserts are wonderful. The fact they make these things make them better. The surrounding area is fun to visit as well. Lots of things to do in all seasons.

n
Detroit
1 review
Dined on March 20, 2019
Overall 3food 3service 3ambience 5

The waitress was great in the beginning, but disappeared for 30 min while we were waiting to get our bill. The salmon was over cooked and the rice was undercooked. The atmosphere is very cool.

MD
1 review
Dined on March 16, 2019
Overall 3food 2service 4ambience 4

My fiance and I had our first date at traffic jam 3 years ago and fell in love with the place, the food, the atmosphere all of it! So we found it fitting to return for his milestone birthday and to celebrate his mothers birthday as well this past weekend. Needless to say we were not as happy and nether was our guest, my salmon was overcooked, my fiance's water had a binder clip in the bottom of the glass, one of our guests prime rib was over cooked and his dates meal was cold. I was surprised that the manager did not come to our table to speak to us especially regarding the binder clip in his water which was definitely a hazard as well as a hygiene issue. As well as apologize for the problems with our meals, I can't say that we will never return however I know it won't be anytime soon.....

L
1 review
Dined on March 6, 2019
Overall 5food 5service 5ambience 5

I took my good friend and his parents there. The food was great and the desserts were definitely next level. Yall never let me down; thank you.

MG
Detroit
3 reviews
Dined on February 25, 2019
Overall 5food 5service 5ambience 2

This is my second visit to Traffic Jam & Snug. It was just as enjoyable as the first. This visit was for Detroit’s restaurant week. The menu was very appealing and the food was good.

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