Trace - W - Austin

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1. OT

   OpenTable Diner

   Austin

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food4service2ambience4

   After being seated, waited 20 min. For water. The rest of the dinner followed this pace

   Report
2. OT

   OpenTable Diner

   Houston

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   It was a bachelorette brunch and the ladies loved it.

   Report
3. OT

   OpenTable Diner

   New England

   15 reviews

   vip
   2.0

   15 reviews

   Dined 6 days ago

   overall2food1service3ambience1

   Mediocre. This restaurant seems like an afterthought after seeing the Living Room and other bars in the hotel. The place does not have the sophisticated and swanky appeal that W hotels are known for.

   Report
4. BH

   BeckyH

   Austin

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Great smoked crab dip and beet salad and burger were awesome

   Report
5. OT

   OpenTable Diner

   Austin

   1 review

   1.0

   1 review

   Dined on March 15, 2023

   overall1food1service1ambience1

   We arrived at the restaurant and it was completely empty and it took 30+ minutes to even receive our drinks and the servers were not attentive and did not seem to know what they were doing. Ended up leaving before we could even order food because of the poor service

   Report
6. FB

   FergBerg

   New England

   1 review

   5.0

   1 review

   Dined on February 25, 2023

   overall5food5service5ambience5

   Breakfast was fresh and delicious. Service was detailed, kind and attentive. Would recommend for breakfast.

   Report
7. OT

   OpenTable Diner

   Austin

   1 review

   2.0

   1 review

   Dined on February 20, 2023

   overall2food2service2ambience1

   Had not eaten here in a while and the experience had gone down hill. Food was average and not worth the price. We had two different servers. The first was poor and slow. The second was a big improvement. Cocktails took over 30 minutes to deliver. Celebrated an 80th birthday with a lot of family. Shame this place was so off. Just. Not. Good. Enough.

   Report
8. OT

   OpenTable Diner

   San Francisco

   1 review

   4.0

   1 review

   Dined on February 15, 2023

   overall4food4service3ambience5

   Bought the wine pairing but hostess wasn’t providing much info about the wine

   Report
9. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on February 12, 2023

   overall4food3service3ambience5

   We attended the Beckie’s love is love brunch, great entertainment would definitely recommend. The food was good and wait staff was amazing, drinks were great.

   Report
10. MM

    MickM

    San Antonio

    2 reviews

    1.0

    2 reviews

    Dined on February 11, 2023

    overall1food3service1ambience2

    Subpar service, food is good but nothing amazing.

    Report
11. SH

    SaraH

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    Amazing experience at drag brunch! It was an amazing show, great service, and fun ambiance.

    Report
12. FQ

    FitforaQueen

    Raleigh

    4 reviews

    5.0

    4 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    A friend and myself went to the Drag Brunch and it was extremely fun and entertaining! Maeve, Alysha and the others put on a great show. Additionally, the food and service were top notch! Do yourself a favor and check it out!!!

    Report
13. CM

    CME76

    New York Area

    4 reviews

    2.0

    4 reviews

    Dined on January 1, 2023

    overall2food2service1ambience2

    The service was poor - server took a long time to greet the table; there were not that many guests in the restaurant and the food took way too long to come out- it ultimately was ok since we were talking and visiting but for eggs and a sandwich it took too long to reach the table

    Report
14. OT

    OpenTable Diner

    Phoenix

    1 review

    vip
    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service1ambience3

    Was a horrible dining experience. Food New Year’s Brunch offered was awful, service was terrible and was one of the most overpriced dining experiences I have had in Austin.

    Report
15. BM

    BobbiM

    1 review

    1.0

    1 review

    Dined on December 25, 2022

    overall1food1service2ambience1

    The dining broom was very cold. As was the food. An extremely long wait for food that seemed to be frozen and warmed up. Prime rib was gray colored, tough, and cold. All the food was cold. We told the waiter and he said “sorry” and did nothing about it. Patrons were shoulder to shoulder on a long banquette and were all complaining of cold food. For $80/person, this was a huge waste of money. We left there hungry.

    Report
16. OT

    OpenTable Diner

    Denver

    13 reviews

    5.0

    13 reviews

    Dined on December 25, 2022

    overall5food5service2ambience3

    Great food, not so great service

    Report
17. KR

    KristaR

    Milwaukee

    3 reviews

    2.0

    3 reviews

    Dined on December 25, 2022

    overall2food3service1ambience4

    We had the Christmas 3 course dinner for our party of four. I was excited about this option to not have to cook or entertain this year but ended up quite disappointed. The wait for all 3 of our courses was ridiculously long, especially with only limited options on the menu. The wine pairing didn’t come out times with the courses. The service in general was really slow and two of our main courses came out cold and we had to send back. Definitely not worth the $80 + per person. And they auto charged is 20% gratuity which was a rip off for the service received.

    Report
18. CB

    CarolB

    Austin

    1 review

    2.0

    1 review

    Dined on December 25, 2022

    overall2food3service1ambience1

    I don't recommend Trace after having Christmas Day dinner there. The food was ok, but shortcuts were taken. No bread was served. No Au Jus or horseradish was served with the Prime Rib. The pecan pie & the cheesecake slices were about as small as you could slice a pie and still call it a slice. I didn't get my ice tea until after the soup & salad was served. Service was slow & bad. It is not as pictured. The restaurant has ugly gray & orange walls. The restaurant was overcrowded. About 1 foot between tables.

    Report
19. OT

    OpenTable Diner

    Austin

    4 reviews

    5.0

    4 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    Love this place for drinks and a fabulous meal.

    Report
20. AL

    AdLib

    Chicago

    7 reviews

    vip
    4.0

    7 reviews

    Dined on December 16, 2022

    overall4food3service5ambience5

    There wasn’t many there and our service was excellent.

    Report
21. E

    Ealv

    Houston

    1 review

    2.0

    1 review

    Dined on November 24, 2022

    overall2food1service5ambience5

    Service was great and we appreciate Trace being open for Thanksgiving. We are highly disappointed, for $80 pp I would expect a better meal than received. Golden Coral serves better food than what was received. Gave off school cafeteria Thanksgiving meal. I did not complain because there were not many restaurants serving Thanksgiving dinner. Two of the desserts that were advertised, were not even provided during the actual meal. Instant mashed potatoes were served. The food was edible but not satisfying and the prime rib was over done.

    Report
22. TE

    TiffanyE

    Dallas

    21 reviews

    vip
    4.0

    21 reviews

    Dined on November 24, 2022

    overall4food4service4ambience4

    Nice atmospheres food was ok- probably better when it’s not a set menu.

    Report
23. MS

    MorganS

    San Francisco

    1 review

    3.0

    1 review

    Dined on November 11, 2022

    overall3food3service3ambience2

    It was decent food, decent service just not great. No WOW factor not really worth the price. Great location though for going to the ACL theater.

    Report
24. WO

    WendyO

    Orlando

    4 reviews

    4.0

    4 reviews

    Dined on November 4, 2022

    overall4food4service4ambience4

    Nice relaxed spot in middle of busy area. Good service and healthy fresh food.

    Report
25. d

    docdoc

    Hawaii

    15 reviews

    3.0

    15 reviews

    Dined on November 3, 2022

    overall3food4service1ambience2

    Arrived at our reservation time and waited 10 minutes for a host/hostess to show up--no one did. Finally a waitstaff came over and seated us. Hostess came out about 5 minutes later--no acknowledgement of us. Restaurant was not crowded--ordered glasses of the house wine--waited 15 minutes for them and we were within 25 feet of the bar--which also was not busy. Poured us warm water with no offer of ice...Staff was pretty chatty--with each other--and not paying attention to their tables. When Trace first opened some years back, we ate there often and service was excellent and their near-trademark. Food is still very good but limited menu--overall, has gone down hill, especially on the service side for what is supposed to be fine dining.

    Report
26. MA

    MurraverATX

    Austin

    14 reviews

    vip
    5.0

    14 reviews

    Dined on October 31, 2022

    overall5food4service5ambience4

    We had drinks and the charcuterie board before a show at the ACL Moody. The hibiscus margaritas were delicious, and the board had a nice variety of cheeses, meats, and spreads. It’s all a bit pricey but no more so than most places in the area. Great location if you’re going to the ACL Moody theater.

    Report
27. SM

    SantiM

    Austin

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food5service5ambience5

    We had a wonderful time and our server (I think Jeffrey or Jeremy) was amazing. Excellent service and food. Would definitely recommend.

    Report
28. LB

    LisaB

    Austin

    38 reviews

    vip
    5.0

    38 reviews

    Dined on October 27, 2022

    overall5food5service5ambience5

    Going to the ACL Rock and Roll Hall of Fame induction.

    Report
29. TH

    TinaH

    Austin

    1 review

    2.0

    1 review

    Dined on October 27, 2022

    overall2food4service3ambience4

    Very short staffed. Took an hour to get meal. Then, we didn't get what we ordered. Waiter apologetic but really, this is a big hotel with lots of resources.

    Report
30. OT

    OpenTable Diner

    Austin

    1 review

    vip
    5.0

    1 review

    Dined on October 22, 2022

    overall5food5service5ambience5

    Lovely waitress who patiently served our table of 8 who hadn’t seen each other in awhile. Inventive menu and plenty of variety for everyone.

    Report
31. A

    Arham

    1 review

    2.0

    1 review

    Dined on October 9, 2022

    overall2food2service1ambience4

    Staff was very rude to me and my friends. There were some who were fantastic! But we had far too many bad experiences from others while we were there. Food is subpar

    Report
32. SH

    SamanthaH

    1 review

    2.0

    1 review

    Dined on October 9, 2022

    overall2food3service1ambience4

    Our server was very rude and rushing us the whole time to order, food took over an hour to come out and then she was rushing us to leave before our table was cleared and one of us hadn’t even finished her food. The drag show was great. The food had terrible portions (very small and over priced for what you get). Will most likely not return.

    Report
33. OT

    OpenTable Diner

    Austin

    3 reviews

    2.0

    3 reviews

    Dined on October 1, 2022

    overall2food1service2ambience1

    The portions were meager and the execution was average. This restaurant should not be empty on a Saturday night when it is right next door to the Moody Theater. Why can’t they offer a better menu and have better trained staff? Who manages this place? The only reason I’ve ever gone there is because it’s close to Moody and they always have last minute availability. Why don’t they try paying their staff so they can perform at an appropriate level for Austin Texas ?

    Report
34. CM

    ChelseaM

    1 review

    1.0

    1 review

    Dined on October 1, 2022

    overall1food1service1ambience1

    Sat at table for over 20 minutes and no one came to even start us with drinks. They did not even know we left

    Report
35. OT

    OpenTable Diner

    London

    1 review

    vip
    2.0

    1 review

    Dined on September 28, 2022

    overall2food3service1ambience2

    Very slow at all stages. We got seated in an almost empty restaurant almost 30mins after our reservation time, they forgot two of the meals and multiple sides. Prices very high and portions very small

    Report
36. JA

    JoeA

    1 review

    2.0

    1 review

    Dined on September 24, 2022

    overall2food4service1ambience1

    The food was well-prepared, but not memorable. The restaurant is very understaffed, and the wait staff we did engage did not know much about the food and even less about the wine and drink selection. We had to run down our wait person to ask her to bring our food that was sitting under heat lamps in the kitchen after waiting for nearly an hour an hour for our meals. There was musician playing so loud we had to yell over the music the entire two hours. We had eaten at Trace a few times in the past, and we always had an enjoyable experience. We were very disappointed with this experience. We won't be dining here again.

    Report
37. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on September 24, 2022

    overall4food4service5ambience3

    It was hot and uncomfortable. It was empty so it wasn’t like it was body heat; it was just set too warm for September. The vibe was not very fun, there was no music, and just no personality to the place.

    Report
38. SP

    SylvesterP

    Austin

    2 reviews

    5.0

    2 reviews

    Dined on September 11, 2022

    overall5food5service5ambience5

    Trace at the W is the one restaurant I know that has one of the best Drag Brunch I’ve ever been too. First off before i get into that, the restaurant itself is so welcoming to everyone. Our waitress who i unfortunately cannot remember her name (medium height with glasses and dark hair pulled back in a pony tail) was so sweet, on top of her A-game and making sure we were taken care of the whole time. The food, specially the Avocado toast, was so good. The drinks were amazing, one of the reasons why i love their drag brunch is that on those days they have themed drinks! I’ve been to quite a few drag brunches there and it never disappoints. Over all atmosphere is so fun! The host Vylette Ward is all about getting the energy going and having the audience have a great time. I always see people walking by, and actually stop and watch with smiles at how much fun the show is. If you’re ever in town check this place out. It def is a fun experience. Thanks for having such a fun event! Truly an experience worth while.

    Report
39. SK

    StephanieK

    New Orleans

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service4ambience5

    Drag Brunch is so fun!! Will be back for a 3rd time!

    Report
40. B

    Brittanya

    Austin

    7 reviews

    vip
    2.0

    7 reviews

    Dined on September 11, 2022

    overall2food2service2ambience2

    Food was meh, service meh, ambiance meh. The air wasn’t really working. Drinks were great.

    Report