Trabucco

Commentaires sur le restaurant Trabucco de personnes qui y ont mangé. Selon des cotes récentes.

1. B

   Bonnie VIP

   Tampa 24 commentaires

   5.0

   Y est allé il y a 1 jour

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   First of all, our server, Jackie, was amazing! She made our experience delightful. My daughter and I had a wonderful experience. The food was superb. The Italian soda and zero proof drink were delicious. Dessert was also excellent. We’d go again.
   

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2. L

   Leah

   Jacksonville 2 commentaires

   3.0

   Y est allé le 22 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   Overall wait time after "booking" a reservation was over 20minute wait. The staff was pleasant and professional. Really only issue was the initial wait time to be seated. Looked as if the kitchen was behind, but the servers were on point. The server was very apologetic because of the inconvenience, which gave the impression it had everything to do with the kitchen. The food was overall very good, as well.
   

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3. L

   Laura VIP

   Minneapolis22 commentaires

   5.0

   Y est allé le 17 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We enjoyed outstanding cocktails, a delicious cheese platter, and amazing meals. The service was the best I've ever had. We had our toddler grandson along and our server actually cut his buttered noodles for him, found a small plate for a smaller portion to cool, and a small spoon. It was a delightful experience!
   

   TrabuccoA répondu le 22 avril 2025

   Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the cocktails, cheese platter, and your meals—and even more so that the service stood out to you. It means the world to us to know that your grandson was so thoughtfully cared for. We believe every guest, big or small, deserves a great experience, and we're so glad we could make your visit special. We hope to welcome you and your family back again soon!
   

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4. V

   Vincent

   New York City36 commentaires

   5.0

   Y est allé le 14 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Service was excellent my wife had the scallops and I had the Zuppe pesce both excellent service was great and very attentive- only down was no pinot Grigio but not a biggie would become 
   

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5. J

   Jennifer

   San Francisco1 commentaire

   5.0

   Y est allé le 11 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   The food exceeding expectations and the staff was amazing.
   

   TrabuccoA répondu le 15 avril 2025

   Wow—thank you for the fantastic 5-star review! We're so happy to hear that the food exceeded your expectations and that our team made such a great impression. It means a lot to us to know you had such a positive experience. We can't wait to welcome you back again soon!
   

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6. D

   David

   Orlando 29 commentaires

   2.0

   Y est allé le 28 mars 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 4
   4. Ambiance 4

   The food was very mediocre for the price! Pastas are not freshly prepared for the order. We could watch the kitchen staff, prepare pasta, bag it and put it away for future orders. Carbonara tasted more like an Alfredo than a Carbonara. Lobster cannelloni was meh! Changing high prices for very average food.
   

   TrabuccoA répondu le 31 mars 2025

   Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Our team strives to provide fresh and flavorful meals, and we will certainly take your comments about the pasta and Carbonara into consideration as we continuously work to improve our offerings. We also appreciate your perspective on the pricing and will review our menu to ensure we're delivering the best value to our guests. We hope you'll give us another chance in the future to show you the high-quality dining experience we aim to provide.
   

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7. OT

   Client d'OpenTable

   San Francisco4 commentaires

   4.0

   Y est allé le 23 mars 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   Only negative was that Staff member from out front kept running in and out past my seat/table to get things from the dining room
   

   TrabuccoA répondu le 26 mars 2025

   Thank you for the great 4-star review! We're happy to hear you enjoyed your time with us. We appreciate your feedback about the staff member passing by your table, and we'll make sure to address it to improve the overall experience. We hope to welcome you back soon for an even better visit!
   

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8. R

   Robert

   Côte centrale californienne6 commentaires

   2.0

   Y est allé le 21 mars 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 4

   We were disappointed. It started with the host check-in telling us we reserved seating at the bar, even though our reservation confirmation said dinning room. Fortunately we were brought into the dinning room. Server was extremely nice but slow, probably had too many tables, and would disappear for several minutes. I finished my cocktail and water, and waited several minutes before having to ask for refill. Which took several more minutes and then she refilled my glass, but then didn’t refresh my wife’s glass which was less than half. My wife’s pizza was undercooked and doughy. They brought out a new one which was very blacked on most of the bottom. My Osso Bucco was ok, but nothing of the quality that I expected. Menu, especially wine list, was far overpriced for the quality of food and overall experience. As the restaurant had several hundred reviews and 4.5 star rating, we were surprised by having such a poor experience.
   

   TrabuccoA répondu le 26 mars 2025

   Thank you for taking the time to share your feedback. We sincerely apologize for the series of issues you experienced during your visit. It's disappointing to hear that we fell short of your expectations in terms of service and food quality. We will address the concerns you've mentioned, including the seating mix-up, slow service, and food preparation, with our team to ensure that these situations do not happen again. Your comments about the wine list and overall pricing are also appreciated and will be reviewed as we strive to improve the guest experience. We truly value your feedback and hope you'll reconsider giving us another chance to provide a better experience in the future.
   

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9. R

   Robert VIP

   Orlando 21 commentaires

   3.0

   Y est allé le 21 mars 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   This restaurant is located inside the Hilton Hotel. If you are staying at the hotel and you don't want to go out in town to get some food, then I suppose this is a good enough option. But if you are a local and want to get some good Italian food, then this is not worth the hassle of going to the Hilton and parking. Ok ambiance, mediocre food and very poor service isn't something that attracts many customers. There was nothing special about the food, and in some cases, the food was subpar. It took us over 3 hours to get through our meal due to poor service. We won't be returning.
   

   TrabuccoA répondu le 26 mars 2025

   Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience. We strive to provide excellent service and high-quality food, and it's clear we missed the mark during your visit. Your comments regarding the service and food will be addressed with our team to ensure we can improve. We appreciate your honest feedback and hope you will reconsider giving us another chance in the future.
   

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10. OT

    Client d'OpenTable

    San Francisco1 commentaire

    4.0

    Y est allé le 14 mars 2025

    1. Cote globale 4
    2. Nourriture 5
    3. Service 5
    4. Ambiance 4

    Excellent food and service. Wine selection very good and price in line with quality. Ambiance is good not intimate but certainly in line with the hotel / professional environment. Overall a very good experience and would go again if back at this hotel.
    

    TrabuccoA répondu le 17 mars 2025

    Thank you for the 4-star rating! We’re glad you had a positive experience and would love to know how we can make it even better next time. Hope to see you again soon!
    

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