Torali - located at The Ritz Carlton, Chicago

Torali - located at The Ritz Carlton, Chicago​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. M

   Murray

   シカゴ・イリノイ州評価・口コミ (124)

   5.0

   2025年4月27日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Breakfast was excellent, the various egg dishes and omelets were prepared perfectly, as were the pancakes. Service was spot on, very leisurely. And drinks and water was kept full. Would definitely return.
   

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2. M

   Martine

   ウィスコンシン州評価・口コミ (1)

   5.0

   2025年4月20日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Really nice place the room service was awesome. The restaurant food was amazing.
   

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3. C

   Christina

   カリフォルニア州セントラルコースト評価・口コミ (2)

   2.0

   2025年4月13日にご来店

   1. 総合評価 2
   2. 料理 1
   3. サービス 2
   4. 雰囲気 2

   We approached our reservation at Torali with an open mind, despite the mixed reviews. Unfortunately, our experience aligned with the more critical feedback—we left incredibly disappointed. The butternut squash salad was bland and cold, with a mushy texture and an unbalanced mix of flavors. As vegetarians, we were limited to a single entrée: a vegetable fettuccine that was severely lacking in vegetables. Instead, it was overloaded with unappetizing, frozen-looking onions, an uninspired red sauce, and overcooked noodles. After sharing our concerns with the staff, the chef kindly came out to apologize and even acknowledged that the pasta dish was subpar, noting that a new menu is on the way. While we appreciated the gesture, the overall experience left a bad taste—literally and figuratively. With so many outstanding dining options in Chicago, we won’t be returning
   

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4. C

   Casilda

   シカゴ・イリノイ州評価・口コミ (3)

   5.0

   2025年4月10日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   I’m a big fan of the Ritz Carlton hotel. I had a staycation here a few years ago and loved it. So today, I decided to treat myself to a luxurious breakfast. The food for breakfast is always top notch and of course the service. I’m being picky but I feel like places like this should automatically offer extra linen napkins. One for the lap, one for the extra silverware and one for your hands and mouth lol. Aside from that, it’s a lovely restaurant. I’m looking to check it out for lunch and dinner.
   

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5. G

   Gene

   サンフランシスコ・ベイ周辺評価・口コミ (4)

   3.0

   2025年4月8日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 4
   4. 雰囲気 3

   When you visit a restaurant like this, you expect a delightful taste experience. The soups: corn chowder and chicken soup were okay, nothing special. My wife had the Rigatoni, it was very good. I had the Torali Mafalde Bolognese. It was as if they poured some generic tomato soup over the noodles sprinkled some ground beef over it and stuck it into the microwave. Absolutely no flavor. Did they ever hear of herbs and spices? Looking back at their menu it says that it has: beef, veal & pork tomato ragù, garlic cream, aleppo pepper, oregano, parmesan. I think all I got was the beef and tomato ragu.
   

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6. L

   Linda

   Detroit評価・口コミ (2)

   4.0

   2025年4月5日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   The food was excellent. We had the grilled octopus and veal pasta. Great flavours. Service could have been a bit better.
   

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7. S

   Susan VIP

   シカゴ・イリノイ州評価・口コミ (16)

   3.0

   2025年3月21日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 3
   4. 雰囲気 5

   We ordered and asked for the meal to be timed so not everything came out at once. The waiter took the mail meal back but it was obvious it just sat under a heater when the pasta dishes came back out. Two of us have stomach issues after the meal and I'm curious if letting seafood sit under a warming light is the issue. Also, the coffee was brewed and black - what are you thinking charging that at $9 - Starbucks doesn't even do that. The waiter was also not as attentive. We mentioned a show when being seated and I had to go find him to ask for the check. Also, when you charge folks bring back the itemized receipt with the signing copies. The food was mediocre. For the Ritz I was expecting more.
   

   Torali - located at The Ritz Carlton, Chicago2025年4月6日に返信済み

   Dear Susan, Thank you for your feedback, and please accept our sincere apologies for your recent experience. We regret falling short on food quality, service, and value. As a dining outlet at The Ritz-Carlton, Chicago, we strive for excellence and five-star standards, and it’s clear we missed the mark. We are actively addressing your concerns and would love the opportunity to welcome you back and restore your confidence in the experience we aim to deliver. We truly appreciate your insight and hope to host you again soon. Warm regards, Leo Enriquez Director of Food And Beverage
   

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8. M

   Mimi

   ワシントン DC エリア評価・口コミ (5)

   5.0

   2025年3月21日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   My son and I had a great time. The service was excellent. We’ll be back!
   

   Torali - located at The Ritz Carlton, Chicago2025年4月6日に返信済み

   Thank you very much for your kind review! We are thrilled to hear that your dining experience at our hotel restaurant exceeded your expectations and that you found the food to be delicious. Your positive feedback is a wonderful encouragement to our team and motivates us to continue delivering excellent cuisine and service. We look forward to welcoming you and your son back again soon for another delightful meal. Thank you for sharing your experience, and we hope to exceed your expectations once again on your next visit.
   

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9. N

   Nicholas

   シカゴ・イリノイ州評価・口コミ (4)

   5.0

   2025年3月15日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Our Torali experience was amazing. First, the staff were very attentive and constantly made we were doing okay. The burrata starter was amazing, especially with the freshly made foccacia bread. The crab cake was also great, even though I'm not a huge fan of fennel. I'd still order it again. For my entree, I had the 12oz NY steak and my partner had the vegetable fettuccine. Both dishes were amazing. We shared the polenta and asparagus sides. Dessert was a delicious piece of Torali chocolate cake. Best meal we've had in a long time. The atmosphere was great. Definitely recommend this place and will be returning again soon!
   

   Torali - located at The Ritz Carlton, Chicago2025年4月6日に返信済み

   Dear Nicholas, Thank you so much for the glowing review! We’re thrilled to hear that your experience at Torali was nothing short of amazing—from the attentive service to the burrata, steak, vegetable fettuccine, and of course, the chocolate cake. It means a lot to us to know that your meal was one of the best you’ve had in a long time. We can’t wait to welcome you back for another unforgettable evening. We’ll be ready with more delicious dishes, great wine, and the same level of hospitality you enjoyed. See you again soon!
   

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10. D

    Dean VIP

    Detroit評価・口コミ (7)

    5.0

    2025年3月15日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Incredible dining experience at Torali! Highly recommend!
    

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