Fabulous facility. But like so many businesses on Jekyll under staffed. The staff here is terrific but seems to be stretched to thin.
Food was ok. This was our first time here and last. Service was bad and it wasn’t that busy surprisingly since it was St Patrick’s Day. We went on recommendations and was really surprised by the building service and general atmosphere. So disappointed. Food was not equal to cost. We had a great lunch at Zacherys the day before and food was so much better as was the service.
This was a good place to watch the sunset. The food was average and over priced for the portion size. Very small portion size. Expensive drink prices to go along with the food prices.
Terrific service coupled with great local seafood. Get there early or you will have to wait.
We were staying at a nearby hotel, so we decided to give it a try. This was the worst meal we had on Jekyll Island! We waited 10 minutes to be seated, there were many open tables and nobody in line. Once seated, our server was attentive, quickly bringing our drink orders. Once we ordered our food, it took an hour. I didn't understand how fried fish and chicken could take this long, our server was very apologetic. Many tables were audibly getting angry, because the food was taking so long. Three of us ordered fish and chips. We asked for cocktail sauce and a few other things, which were not delivered. The fish and chips were different, one order being very burnt with large thick pieces of fish, one order being a little burnt and the third order with thin fillets, as if it was a different fish altogether. The outside was inedible and the inside was grease filled. The southern chicken cathead biscuit was not as bad, but it definitely was dry. I did not see a manager or any attempt to fix the issues, only the servers trying to handle things. What a disappointment!
My husband and I were staying at ther Crane Cottage for a family members wedding. My family and I heard great reviews and were super excited to come visit the wharf. We made a reservation for 7 pm and when we arrived we were quickly seated. That is about the only thing that went smoothly that night. Our waitress came and got our drink and appetizer orders. We tried to order oysters but were told they were out so we ordered tuna instead. When the server dropped off waters we ordered our entrees. Our drinks from the bar took another 20 minutes to arrive. We could see them sitting up on the bar but the server didn’t get them until later when we they were warm. We sat and waited for our entrees for about an hour and 15 minutes. During this time I saw 2 waitresses walk out with oysters (mind you we were told earlier they were out). We also over heard at one point that a chef had walked out that night. When our food FINALLY arrived, our steaks were over cooked and 2 people from our party were told they didn’t have French fries for their entree but that someone was bringing some more down from the main hotel. The entire table finished their meals before the fries arrived. We were not the only table that had problems and actually saw multiple tables get up and walk out. Never once did I see a manager coming around to apologize or offer compensation for an awful dining experience. Our server didn’t apologize until she gave us our bills which were not comped. Not even a soda or an appetizer. My husband and I work hard and do not mind going out and spending money at restaurants when we know we are going to get quality service and food however this was the ONLY time I have ever felt physically ill about spending $150 on a dinner. We were not impressed to say the least and do not plan on returning or recommending the Wharf to any friends or family. I hope Jekyll Island resorts is aware of how poorly managed this establishment is.
Great waitress, great views, average food
Seafood platter - broiled......amazing!
Manager circulated checking on patrons....clearing
tables, topping off beverages.
Only disappointment: red velvet cheesecake dessert....
very small slice and not much flavor
Great atmosphere and great food!
Great food! Great food! Great service! Will definitely come back.
We were seated right away, but a waitress was not assigned to us. After about ten minutes a waitress arrived saying we were not her table, but no one was taking care of us, so she would. Another 10 minutes and appetizer arrived, then dinner. My "Shore Boil Bowl" dish arrived with more potatoes than shrimp or clams, Tasty but disappointing for lack of seafood. Dining partner's dinner was okay. Desert, Key Lime pie, which we shared was the best I have ever eaten. The restaurant was, as they say, "Slammed" when we arrived. As the summer approaches, I hope they can get enough staff and organization to handle large crowds.
Food wasnt5as good as it used to be but the service was very good and the place looked great. Just need to work on the food a bit. Great place for drinks and peel and eat shrimp.
Excellent food! Fast and hot!
Wonderful restaurant! We were able to make it on time to view a beautiful sunset! The food was exceptional! Great tasting fresh local seafood. Great staff!
Great location, food and service. The attached picture is of the shoreline near sunset.
We enjoyed delicious shrimp and grits for my birthday dinner followed by a unique peanut butter and chocolate dessert! The renovated restaurant decor was very nice and the staff were exceptional - attentive and friendly! It was a wonderful meal in a beautiful setting on the river!
Best steak I've ever had! The owner/manager was awesome as was the wait staff. An overall great experience.
The Wharf was packed on this Sunday night of a holiday weekend and the views at sunset were remarkable from nearly every table. Using Open Table ensured we were seated immediately despite a number of parties waiting for a table.
Service was fantastic despite record off-season crowds overwhelming their skeleton staff. Kia was friendly and attentive - always making sure we had everything we needed.
We started with the bacon wrapped BBQ shrimp, a iceberg wedge salad, and the crab and corn chowder. All were delicious... though the Cajun aioli accompanying the shrimp appetizer seemed to overpower the rich bacon and BBQ flavoring. We shared the Chipotle Lobster Mac & Cheese and loved the spicy chipotle flavor, but we somewhat disappointed as the cheese didn’t resonate the promised Gouda flavoring and instead tasted more like a rich Velveeta.
The noise level was fairly high as the restaurant was near capacity, but it didn’t distract from the experience. Overall, the value of the meal was fairly average for an upscale resort island restaurant - spending $100 for a starter, salad, soup, and shared entree along with two rounds of drinks.
Went on a lazy Sunday afternoon. It was pleasantly perfect- the staff were agreeable and the food was great. Thought it might be too stuffy because of proximity to JIC but I wore casual clothes just fine for lunch on the pier.
I felt the menu was overpriced. I got a wedge salad and cheese grits. The salad was very good, but the cheese grits were served as a scoop of grits. They were hard and needed to be cut with a fork. I hate to have tips automatically added to my bill. I didn’t feel we got 20% service. I should be able to determine my own tip.
The food was very good. We had the fried green tomato appetizer. I highly recommend it. I had beef tenderloin. It was cooked perfectly and very tender, as expected. It came with asparagus and roasted potatoes. The asparagus were cooked perfectly with a slight char on the outside. The potatoes were not exceptional, but good. My wife had grouper over rice with a pineapple salsa and a side of carrots. The fish was perfectly cooked and the salsa delicious. The rice could have used a little more flavor. The carrots were delicious.
Our waitress, Megan, was super nice and very helpful with our food selections. I got the Chipotle Lobster Mac and Cheese. It was phenomenal!!! My boyfriend’s ribeye was cooked perfectly and was so good! Attila, the manager, was very gracious and attentive as well. The drinks were overpriced in my opinion. But overall it was a great experience and we will definitely be returning. (Just without the expense of alcoholic beverages)
Food was delicious, but some of the portions were small for the price. We ordered the buffalo shrimp appetizer. It was $12 for only 5 shrimp. However, I would go back because the food was so delicious.
We had the Valentine’s Day special. It was the best meal we have had in a long time. The service was great and the staff friendly and helpful. The whole evening was enjoyable. We will definitely eat there again.
I was disappointed in the Wharf. We were only in town for one night and chose this restaurant thinking it would serve fresh seafood. When I asked our server which seafood was local and fresh, she wasn’t confident in answering and said she thought the shrimp were fresh for the day. My husband and I chose the shrimp platter, it came with French Fries and coleslaw. I asked to substitute collards and veggies, but it was delivered without the substitutes. The meal was ok and that is not what I expect when dining at a Jekyll Club restaurant. I would not dine here again.
The food was good. The server was very friendly, however, as an example we had to ask for silver ware twice and it took about 20 minutes to get the silver ware. We really enjoyed the entertainment provided by Pete Jock.
Great find for a last minute stop. We will definitely eat here again. All the seafood was very fresh and the fried green tomatoes were awesome. Mixed appetizer plate was excellent as well. I got the wharf boil it was great. This stranger highly recommends you go eat here.
Did NOT enjoy my martini served in a plastic glass....I was inside the dining room and
not a child so didn't quite get the connection.
Very scant serving of fish on my sandwich...
thank goodness for the view...not much else left an impression.
Angie was great. We had a wonderful time!
My husband had the fish and chips and I had the Ahi Tuna and crab/corn chowder for dinner. All were very good but not exceptional. Prices were high for food and drink but not unreasonable for a resort dining option. View during the day would have been nice across the river. And there are plenty of outdoor tables when weather is warm. Service was quite slow, especially considering how few people were in the restaurant. If you are staying at the Jekyll Island Club Resort, this is a convenient option with a nice view.
We went to the Wharf twice during January. The décor and location are great.
During the week (our first visit), it is less noisy due to less people and no live music. Service (particularly getting our drinks) was better with less people. Our food was prepared and served quickly.
The shrimp and grits are excellent, as well as their buttermilk biscuits. The Green Goddess Shrimp salad is so-so.
Great food and attentive, congenial service. We will return!
We ended up eating at the Wharf two nights in a row. The locations was great for walking and we could get a reservation. The shrimp was excellent. Could have had a more extensive wine list.
Good food and a really nice atmosphere. We were there in winter but I am sure it is a great place to be in the warmer months. I recommend the shrimp and grits and the biscuits.
We were drawn to this location because of the setting. Service was very slow. The food we ordered was either out of stock or frozen and could not be prepared in a timely manner. The food we did receive was cold and very small servings. Our server was not well informed and the management (possibly owner) was exceptionally rude. Not worth the view or the money.
Been going to this place for years and it has gone downhill ever since. Meals are WAY over priced for what you get compared to what you used to get. You don't pay high prices for food to eat out of plastic cups and plates with no sides. Will not be going back and do not recommend.
The food was bland and did not have much flavor, I had the swordfish and broccoli cauliflower blend. Not worth the value that the meal was priced at.
We ate here while in town with our walking group. The food was terrific. The staff was very friendly and helpful. The noise level was loud, but when the large group by us left, it was much more pleasant. There was an entertainer that was delightful. Just an overall great evening.
The location of The Wharf can't be beat - on the water at the Jekyll Island Club. Food was very good - my husband had the fried chicken with Mac and cheese, which he thought were both perfectly prepared. I had blackened swordfish with vegetables. The swordfish was excellent. The potatoes were nicely spiced, although the steamed vegs (broccoli and cauliflower) were fairly ordinary. The restaurant is definitely loud - there were 2 groups of 14 people nearby our table, and little sound baffling to dampen the noise. There was live entertainment in the bar area, which seemed good. We would have stayed for a drink but wanted to see a football game. Overall, service was excellent and we enjoyed the meal.
We had the fish sandwich special, which was Mahi, and the Fish and Chips. Both were excellent. Tried the Fried Pickles and they were tasty, and my husband chose the Collards as his side, and they were outstanding. Server was helpful and attentive. It was pretty loud in the restaurant, but to be fair there was a party of about 20 guys seated right in the middle of the restaurant that contributed most of the noise. We will definitely visit again. It was too cold to sit outside, but I imagine the sunsets are amazing when you can.