This restaurant added safety precaution details

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The Union Kitchen (Towne Lake)

4.5
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141 Reviews
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$30 and under
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American
The Union Kitchen Boardwalk Towne Lake is located in Cypress, Texas with a beautiful lake front view, features a unique menu served in a casual atmosphere. Our lunch menu focuses on sandwiches, wraps, entree salads and some of the best burgers in Houston. At dinner, steaks, chops, chicken dishes and seafood take center stage. We have a unique hand selected wine list that… complements our cuisine perfectly.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 141 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.5
ambience
4.4
value
Noise · Moderate
93% of people would recommend it to a friend
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P
Perfect
Houston
8 reviews
Dined 4 days ago
Overall5food5service5ambience5

Everything was awesome. Food, service, ambiance, all of it! Highly recommend eating here.

SV
vipScottV
Houston
1 review
Dined 5 days ago
Overall5food5service5ambience5

Rob, the manager, is truly passionate about his work in food service and made our experience even better. Highly recommend this venue of Union Kitchen... great food and atmosphere and service.

US
USnTHEM
Houston
5 reviews
Dined on September 5, 2020
Overall5food5service5ambience5

Welcomed greetings from hostess wonderful wait staff. Great service and the food was great! Cooked fresh served hot and delicious! Steaks cooked to order, fish batter perfect, all the sides were wonderful! Very happy experience!

t
teresak
1 review
Dined on September 5, 2020
Overall5food5service4ambience3

Wow this was a great place. The food was amazing and service was top notch. The only complaint was we were seated by the door going to patio and every time the door was opened the wind blew in and heat blew in. It was just distracting So not much to complain about. The baked goat cheese with bacon relish served with pita was so delicious that could have been my entree. The filet medallions were so tender they literally melted in your mouth. Almost no chewing needed. Go there it is great!

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on September 1, 2020
Overall1food1service1ambience4

Service was poor, food was terrible and drinks were warm. I’ve been to the memorial city location many times and it was great, I don’t know why people rave about this location. Maybe it was an “off” night for them but it wasn’t even busy. Manager didn’t bother coming over to acknowledge the experience.

The Union Kitchen (Towne Lake)
Responded on September 3, 2020

Dear Sir or Madam, My name is Anthony Messina and I am the General Manager of The Union Kitchen Towne Lake. I want to apologize for the sub par service you have received on your visit to our location. I want to thank you for letting us know that this took place. We definitely will address this and make sure it doesn't happen again. I would love to make it up to you and have you revisit on a future date you desire. Please email me so I can thank you. gm.cypress@theunionkitchen or 832-653-7278

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JS
JaniceS
Austin
4 reviews
Dined on August 29, 2020
Overall5food4service5ambience3

Met some friends there for dinner. The service was great! Food was great as well. The manager was awesome and checked on us several times. Our waiter was good and very attentive.

OT
OpenTable Diner
1 review
Dined on August 28, 2020
Overall5food5service5ambience5

We went to The Union Kitchen per an online suggestion for our 21st anniversary. David took excellent care of us and made sure we knew our drink choices and how good they were. He went on to deliver exceptional service and when we mentioned why we were there.

He said he had something for us and returned with a beautiful offering of champagne and beignets to toast our special day. He made the night perfect. We will be back!

RK
vipRobK
Houston
26 reviews
Dined on August 26, 2020
Overall4food4service5ambience4

We were invited back and the restaurant did really step up to made our dinner a wonderful experience. The food was very good and the service was exceptional. The GM shows that he cares about the customers and that is very appreciated. We shall return.

The Union Kitchen (Towne Lake)
Responded on August 29, 2020

Rob, My name is Anthony Messina. I am the General Manager of The Union Kitchen Towne Lake and I want to apologize for not giving you the wow factor. We definitely take pride in our food and our service and want to make your next experience an over the top one! We are not a chain restaurant. We do have 6 of The Union Kitchens and 3 Jax grill. On your next visit please ask for me or let me know when you are coming so I can meet you and make sure you get the wow factor.

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OT
OpenTable Diner
Houston
4 reviews
Dined on August 15, 2020
Overall5food5service5ambience5

Love this place

M
Maya
1 review
Dined on August 7, 2020
Overall5food5service5ambience5

the voodoo balls were delicious and the ambiance was nice. We were able to social distance and sit outside with a lovely view of the lake.

SE
vipSaraE
Houston
38 reviews
Dined on August 5, 2020
Overall5food4service5ambience5

We had a new waitress and she did a wonderful job meeting our needs. The Voodoo Balls appetizer was delicious as usual. I enjoyed my split Texas Cobb salad but was not crazy about the Caprese Chicken Sandwich (also split) as it did not seem to have much flavor. My martini was perfect and great job on the blue cheese olives! My niece had the lobster grilled cheese and loved it! I will keep coming back for more!

The Union Kitchen (Towne Lake)
Responded on August 14, 2020

Sara, Thank you for the great review! My name is Anthony Messina. I am the General Manager of The Union Kitchen Towne Lake. I want to start by letting you know we take every suggestion seriously and want to let you know that we can make any sandwich into a wrap. Please let me know the next time you are in I would love to get your opinion. Sincerely, Anthony Messina

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OT
OpenTable Diner
Houston
1 review
Dined on July 28, 2020
Overall5food5service5ambience5

Sat at bar, good experience.

AF
ArielF
1 review
Dined on July 25, 2020
Overall4food5service3ambience4

I love eating here. It was a rainy day and there weren’t many people there, but our service was a little slow though. It took 30 mins to get a drink anytime we ordered one. I know that servers are staying home more due to unemployment benefits, but this was the one thing that really bugged me and my family.

F
vipFritz
Houston
26 reviews
Dined on July 24, 2020
Overall5food4service5ambience4

Wonderful and up beat experience! Great service by a manager! Very funny!

T
Theperfectbelle
Houston
18 reviews
Dined on July 11, 2020
Overall3food3service3ambience3

We went for a birthday and while the service was good the food was just ok. I ordered the dinner special and my steak was over cooked, everything was drowning in butter (and I even got the lemon butter on the side), and frankly if it wasn’t for the crap cake it would have been terrible. My egg roll app was good though.

Our waiter was nice - he wasn’t the most attentive but others helped fill in there.

And there were a couple of odd items. One where the hostess ladies got yelled at for sitting and talking while waiting for guests. I understand wanting them to look busy and maybe clean between responsibilities but you don’t yell at them in front of customers. It’s super awkward. The other is they didn’t even acknowledge the birthday meal as noted on the reservation.

The Union Kitchen (Towne Lake)
Responded on July 17, 2020

Lindsey, My name is Anthony Messina. I am the General Manager of The Union Kitchen Towne Lake. I first want to apologize that this took place with my management and will be addressed immediately. I also want to apologize about your Birthday meal and our lack of acknowledgement. I would love to invite you back and redeem ourselves. Please reach out to me either by phone or email. I want to thank you for letting us know on what we can improve on. These are opportunities for us to get better..

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T
Traveler
Houston
1 review
Dined on July 3, 2020
Overall4food4service5ambience5

Highly recommend it. Food was great and they did everything right to keep us feeling safe and socially distanced our waitress , Mina, was awesome!!

S
vipSandpaper
Houston
51 reviews
Dined on July 2, 2020
Overall5food5service5ambience5

We enjoyed a great early evening meal overlooking the lake. Our food was great & Jon provided outstanding service!

RH
RonaldH
1 review
Dined on June 26, 2020
Overall5food5service5ambience5

Very delicious! Salmon and Scallop entrees cooked to perfection!

F
Frank
Houston
12 reviews
Dined on June 23, 2020
Overall5food5service5ambience5

Wedding Anniversary Dinner. Service was excellent Stephen H.was our waiter, as well as the food. Addressed all our concerns about social distancing before our visit and during. Was somewhat skeptical since this was our first venture to a restaurant in a while, but we will be back.

OT
vipOpenTable Diner
12 reviews
Dined on June 10, 2020
Overall4food5service5ambience4

Great meal & great staff!

SE
vipSaraE
Houston
39 reviews
Dined on June 6, 2020
Overall5food5service5ambience5

The food and service were terrific! I highly recommend the shrimp and grits. It was so flavorful with perfectly cooked shrimp and just the right amount of Cajun spice. The voodoo balls are the beat appetizer! Wendy was a wonderful server- checking on us often. And, thanks manager-on-duty, Ty, for making sure we had everything we needed (including ice for my ankle- long story- nothing to do with Union Kitchen!) I have been several times to this wonderful place and it never fails to please!

LM
LisaM
1 review
Dined on June 4, 2020
Overall5food5service5ambience5

Great food and service. Very accommodating to dietary restrictions.

OT
vipOpenTable Diner
Houston
16 reviews
Dined on May 30, 2020
Overall5food4service5ambience5

Lobster omelette no worth $, still good!

H
Hollie
1 review
Dined on May 22, 2020
Overall5food5service5ambience5

Union Kitchen has excellent service and food! They are also doing a great job with keeping a safe clean restaurant environment!

JC
JonathanC
San Francisco
8 reviews
Dined on May 17, 2020
Overall5food5service5ambience5

Great food and services as always. I love how the management is always friendly and concerned enough to check in on you several times throughout your meal.

OT
OpenTable Diner
1 review
Dined on May 12, 2020
Overall5food5service5ambience5

Years ago and on Mother’s Day we celebrated at The Union Kitchen and now we were excited to visit again but much closer to home! The Town Lake Boardwalk location served up a wonderful lunch for us yet again. Thank you. It was wonderful.

DM
DaneseM
Houston
1 review
Dined on May 11, 2020
Overall4food3service5ambience5

Service was awesome. I’ve had there food before and it was great. This time it was ok. I just figured that hadn’t brought back the full staff yet. I will definitely go back.

RK
vipRobK
Houston
26 reviews
Dined on May 10, 2020
Overall4food4service4ambience3

The burgers were good and so was the service. Sitting outside is always noisy with the kids playing on the playground area.

OT
OpenTable Diner
1 review
Dined on May 10, 2020
Overall1food1service5ambience5

The food was cold when they first brought it out. The price of the food doesn’t match the quality of what you get.

OT
OpenTable Diner
Houston
1 review
Dined on May 10, 2020
Overall5food5service5ambience5

Greeted by the hostess with a smile and seated. Waitress was exceptional. Food was delicious. Wonderful brunch.

GC
GaryC
1 review
Dined on May 9, 2020
Overall5food5service5ambience5

Glad to see the Union Kitchen open again. Still great food and service at a reasonable price.

MH
MrHiggins
Houston
3 reviews
Dined on May 5, 2020
Overall5food5service5ambience5

Staff wore masks and proper spacing. Excellent food and drinks.

OT
vipOpenTable Diner
Houston
13 reviews
Dined on May 4, 2020
Overall5food5service5ambience5

It was wonderful to be back at union kitchen! We felt very comfortable with the way everything was handled.

MF
vipMattF
San Francisco
12 reviews
Dined on May 2, 2020
Overall5food5service5ambience5

Thanks for a great evening! Loved the pork egg rolls...they were filled with amazing flavor! Will see you again very soon!

BS
vipBryS
Houston
12 reviews
Dined on March 15, 2020
Overall5food5service5ambience5

This location continues to have outstanding staff and amazing service!

ME
MaryE
Houston
1 review
Dined on March 11, 2020
Overall5food4service5ambience5

We ate outside by the lake. Beautiful weather, so dining outside was very pleasant. Service was outstanding. Very pleasant experience.

The Union Kitchen (Towne Lake)
Responded on March 14, 2020

Thank you MaryE for dining with us and we look forward to seeing you again soon! Sincerely, Anthony Messina General Manager

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OT
OpenTable Diner
1 review
Dined on March 7, 2020
Overall4food4service3ambience4

We celebrated my husband’s birthday and it was mostly good. We had a problem with our bill so I am very disappointed in the service but the food was great!

The Union Kitchen (Towne Lake)
Responded on March 10, 2020

Dear Maam, I am sorry this happened to you. I want to offer my sincere apologies. I will address this immediately so this doesn't happen again. . I hope you ask for me on your next visit so I can thank you in person and give you the VIP treatment you deserve. Sincerely, Anthony Messina General Manager

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KC
KrCr01
Dallas
3 reviews
Dined on March 1, 2020
Overall5food5service5ambience5

Fantastic food and great service!

DG
DanG
Houston
4 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

Outstanding food and service as always. Will go back regularly

The Union Kitchen (Towne Lake)
Responded on March 2, 2020

Thank you so much for taking the time to leave us a review! We look forward to seeing you again soon!

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TZ
vipTheZ1
Houston
25 reviews
Dined on February 28, 2020
Overall3food2service3ambience4

Service was good, server was friendly and attentive. loved the vibe, it was very city like. Love the decor I had pretty high expectations for the food. Having just moved here and trying out all the local restaurants this one was high on the list. I ordered the Texas lump crab meat ravioli, there was no crab. Having just moved form Maryland, where we take our crab very serious, I was very disappointed. I didn’t say anything because I hate being that person. The rest of the food was very average. Reading the menu lots of spicy dishes, even the ravioli sauce was spicy. I don’t like spicy. Either way, very disappointed and won’t be going back.

The Union Kitchen (Towne Lake)
Responded on March 2, 2020

The Z1, I am so sorry you didn't like the food you tried. I wish you would have let a manager know about this so we could have fixed it the way you like it. Thank you for the review as every comment we take serious and want to be there for our guest and make it right.

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FAQs

The Union Kitchen (Towne Lake) offers takeout which you can order by calling the restaurant at (832) 653-7278.

The Union Kitchen (Towne Lake) is rated 4.5 stars by 141 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.