The Tobacco Company Restaurant

4.6
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2649 Reviews
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$31 to $50
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American
The Tobacco Company Restaurant is proudly celebrating over 40 years as Richmond's landmark dining and entertainment venue. This four-story, breath-taking restaurant embodies the spirit of Southern hospitality and charm. The exceptional menu features slow-roasted prime rib, aged Angus steaks, fresh seafood, and an award-winning wine list. Enjoy live entertainment on our first floor with never a cover or dance the night away in our lower level nightclub. Our staff is committed to excellence and the creation of an unforgettable dining experience. Open seven days a week in Historic Shockoe Slip.
What 2649 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.8
ambience
4.3
value
Noise · Moderate
95% of people would recommend it to a friend
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OT
1 review
Dined 17 hours ago
Overall5food4service5ambience5

Amazing atmosphere with service that is above and beyond. The food is great and this is my new go-to for a special night out.

SH
Western NC
1 review
Dined 3 days ago
Overall2food2service2ambience5

We went to the Tobacco Company for a date night/birthday celebration. We hadn’t been there since they reopened after the fire. Tobacco Company has always been good though we don’t go often. It’s usually saved for special occasions or out of town company since we live about 30 minutes from downtown Richmond. We were happy to see that it was still as unique and beautiful as always and there was a good amount of people there for mid week. Unfortunately our food arrived only Luke warm. The baked potato wasn’t even warm enough to melt the butter. And it was pretty expensive. Our waiter seemed a little overwhelmed so we’re guessing our food sat a while before it was served. Upon reflection we should have said something or sent it back but as I said they were busy and we didn’t want to cause a problem. We did receive a free dessert as a birthday gift - the bread pudding and it was delicious and hot! Our experience was unfortunate but I guess any place can have an off night. However we’re not in any hurry to return.

CM
Orange County
1 review
Dined 3 days ago
Overall3food1service3ambience4

This was a birthday celebration for my daughter. My daughter's steak was over cooked when it arrived, so it was sent back. The second time it come it was almost raw. The third time it was ok but by then she got it to go since the rest of us had finished our meal and we waiting for her meal to arrive. The she crab soup was not good either. Very disappointing meal.

MH
San Diego
1 review
Dined 6 days ago
Overall4food4service5ambience5

Fantastic vibe. Fun atmosphere. Great service. Had a small private room for our birthday dinner. We loved it. Absolutely plan to go back.

OT
Richmond
1 review
Dined 6 days ago
Overall2food3service1ambience2

Over priced, sub standard service and deafening music. Had to ask 3 people about turning down music. Two steak dishes were brought out with no knives. Had to wait 25 min for glass of wine.

OT
1 review
Dined 7 days ago
Overall5food5service5ambience5

Amy husband and I went on a date and we wanted to try somewhere we wouldn’t normally go. Food was delicious and came out in a timely manner. We had our reservation at 530pm so it was a little before their actual dinner rush. Server was very attentive.

Definitely recommend

BC
Las Vegas
2 reviews
Dined on January 17, 2020
Overall5food5service5ambience5

A wonderful experience for date night or special occasion!

OT
Richmond
11 reviews
Dined on January 16, 2020
Overall4food4service3ambience5

We had a great time! What a fun place to take out of town guests for a wonderful impression of Richmond!

OT
Richmond
4 reviews
Dined on January 15, 2020
Overall2food2service5ambience5

Unable to get steak temperature correct (medium rare) after two attempts Waiter was awesome
Previously good experience,
Shrimp cocktail and crab stack were delicious
Probably be a while before we go back

RO
Richmond
2 reviews
Dined on January 14, 2020
Overall5food5service5ambience5

One of the best dinners I’ve had in years. The chef is superb. The staff are professional and very friendly. It’s a bit difficult to carry on a casual conversation because of the noise level. Overall, The Tobacco Company makes for a great date place and is a definite must visit for a wonderful dinner experience.

OT
Richmond
2 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

A wonderful evening with excellent service, fabulous food, and beautiful ambience.

BB
1 review
Dined on January 11, 2020
Overall5food5service5ambience5

Fantastic. Food was great, excellent service, great looking place. Nothing else left to say.

NP
1 review
Dined on January 9, 2020
Overall5food5service5ambience5

Best prime rib in town. Solid service. Awesome atmosphere. Home run.

OT
Washington DC
6 reviews
Dined on January 9, 2020
Overall5food4service5ambience5

Great. Would highly recommend

JW
Washington DC
2 reviews
Dined on January 8, 2020
Overall5food5service5ambience5

Thank you for a wonderful evening ❤️

KR
Richmond
1 review
Dined on January 7, 2020
Overall5food5service5ambience5

Celebrated a special birthday with dinner at Tobacco Company. The wait staff was awesome--completely attentive throughout dinner. The dinner was delicious and cooked perfectly! The atmosphere was pleasant and the noise level was somewhat quiet until the restaurant filled up. Still not too noisy even with the open foyer. Highly recommend Tobacco Company for dinner.

EK
1 review
Dined on January 5, 2020
Overall5food5service4ambience5

Out servers disappeared for a long time after we got outta food. We were done eating for probably 15 minutes waiting for our check and boxes but other than that it was a good experience.

OT
1 review
Dined on January 4, 2020
Overall3food3service5ambience5

Did not like the special very much that the server said was the “best special on the menu”. Not her fault though, just wish I got the prime rib instead.

JE
Washington DC
18 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

Great food, and an incredible, old-school atmosphere. We drove down from the Washington, DC area and it was well worth the drive! We'll head back!

OT
1 review
Dined on December 31, 2019
Overall4food3service5ambience5

New Years Eve celebrations had The Tobacco Company Restaurant

OT
Richmond
2 reviews
Dined on December 31, 2019
Overall5food4service5ambience5

Great service from our server. A little disappointed that Chesapeake Crab Balls we’re gone from appetizers.

OT
Richmond
1 review
Dined on December 31, 2019
Overall3food5service2ambience4

Always love to eat at Tobacco Company and it’s become our New Years tradition with friends. This year making reservations with Open Table was a breeze and such a relief, as last year was a a bit more hectic to get in for NYE. The food was delicious and the better part of the evening. The service left more to be desired. While I realize the night was busy, that is no excuse in my book. Our server became more and more absent as the meal went on. We asked for two bottles of Prosecco to ring in the new year and were told ok, but about 5 minutes before 12:00 were told they were out. We were given the option of something else, made a quick decision to go with it and it was awful! It was also the table that had to bring up the idea to pay the price for what we wanted instead of them making the wrong right by doing so. The checks were brought out to the three couples at the table, not just a few mistakes but one couple had ALL the alcohol in there tab and nothing else!?! That’s not even an oversight but just negligence on his part. When someone asked my husband how dinner was and he responded honestly, the response was just “sorry”. Have had superb experiences here and just hope this won’t become the norm.

G
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

First visit since they reopened, and went on New Years Eve. The place was so beautifully decorated. The food and service by all staff were all top notch. Great place for fancy date night out. Would highly recommend!

OT
Washington DC
1 review
Dined on December 31, 2019
Overall4food4service3ambience5

This is one of my faves in RVA and I’ve had impeccable service and the best of meals but last night was a bit off. Will chalk it up to it being exceptionally busy due to NYE. Most all items were good but the whipped virtually no flavor and my date’s filet ordered medium/med rare came out medium well. Also, I had ordered two courses of wine. One to accompany our first course and another to accompany our main course. The first course arrived but no wine, and by the time it was sorted, we were done with our first course so cancelled the first course wine. I will certainly be back for the delicious crab stack and the silky she-crab soup and unmatched ambience but will likely avoid on holiday occasions.

SR
Richmond
2 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

I must say I celebrated the New Year. The ambiance and the band and the food was excellent. I have no complaints at all.I will be dining there again really soon.Keep up the great job.I was just telling a friend It's hard to find great ambiance and food.I give you guys a 10❤

TK
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Tobacco Company is our special occasion restaurant. We are never disappointed!

RH
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Perfect for our special family occasion! Staff were VERY welcoming, helpful, and highly professional (from entry through to our exit). Superb meals as well.

D
Cincinnati
3 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

Outstanding as always, food service and atmosphere!

OT
Washington DC
2 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

Excellent!! Loved our server David!!

AJ
Raleigh
1 review
Dined on December 29, 2019
Overall2food3service1ambience4

Just not what it used to be

AT
Seattle
72 reviews
Dined on December 29, 2019
Overall5food5service3ambience5

Great food and wine, unique restaurant offering a memorable experience.

JP
Washington DC
6 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

Everything was great. Our server Zach D did an excellent job and the food was fantastic.

JH
Richmond
1 review
Dined on December 29, 2019
Overall5food5service5ambience5

We are a wonderful birthday dinner.. Garrett was a great waiter!!

OT
Richmond
1 review
Dined on December 29, 2019
Overall5food5service5ambience5

Great experience great service and food

DB
Richmond
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

The food was wonderful, the waiter was friendly and very attentive. We had a wonderful time, and would do it again

d
Richmond
8 reviews
Dined on December 27, 2019
Overall3food5service5ambience5

Haven't been is a few years so my husband and I decided to try again. Cocktails were not good at all,
have never tasted a Cosmo like those. Simple sugar in a Cosmo??? I feel you need to make more classic cocktails. And in our opinion the wine list needs to include wine from other countries too. Not all CA wines are that good. Food was good but not memorable. We did have a good time, waiter was awesome.

KM
1 review
Dined on December 27, 2019
Overall5food5service5ambience5

Overall great experience. Me and my date had a wonderful time. My favorite aspect was the aesthetic. Great sky view, very clean and relaxing music. The service was very awesome, my waiter was informative and super nice. The food was great, and came at a reasonable time. What made the night a true success was the companies willingness to work with me with pushing back my dinning time since I was running late, all while keeping a reserved seat on the third floor per my request. Thank you all so much for an amazing and memorable night.

-Kenneth M.

FJ
1 review
Dined on December 26, 2019
Overall5food5service5ambience5

My first visit and it was amazing!!! From the ambiance to the food and drinks everything was perfect! Definitely not my last visit

GP
1 review
Dined on December 24, 2019
Overall5food5service5ambience5

Christmas Eve was the 22nd year in a row my wife (wives, actually, I'm on my second for this event) had Christmas Eve dinner, all of which except for 2017 and 2018 have been at The Tobacco Company. Damned fire made a mess of things.

It felt good to come home again.

The meal was excellent (I had the prime rib, Margaret had the Shrimp Tortellini) with absolutely no quibbles, complaints, or suggestions on how to improve it. The evening was once again, the magical evening I've learned to count on. Looking forward to Christmas Eve 2020.

h
Richmond
22 reviews
Dined on December 24, 2019
Overall4food3service5ambience4

We dined here in early November and had such a good experience we decided to return for Christmas Eve dinner. We were fortunate to have the same attentive server, and the live music rising from the first floor added to the festive atmosphere. I wish I could say the food was great. We ordered a few of the same items, and a few new, and found the execution not at the same high level as our initial visit. Sometimes strained holiday staffing and increased dining demands cause both service and food to suffer, even in the finest establishments. Our server remained excellent: we'll give the kitchen another opportunity to shine on a less busy night.