The Tobacco Company Restaurant

Amazing atmosphere with service that is above and beyond. The food is great and this is my new go-to for a special night out.

We went to the Tobacco Company for a date night/birthday celebration. We hadn’t been there since they reopened after the fire. Tobacco Company has always been good though we don’t go often. It’s usually saved for special occasions or out of town company since we live about 30 minutes from downtown Richmond. We were happy to see that it was still as unique and beautiful as always and there was a good amount of people there for mid week. Unfortunately our food arrived only Luke warm. The baked potato wasn’t even warm enough to melt the butter. And it was pretty expensive. Our waiter seemed a little overwhelmed so we’re guessing our food sat a while before it was served. Upon reflection we should have said something or sent it back but as I said they were busy and we didn’t want to cause a problem. We did receive a free dessert as a birthday gift - the bread pudding and it was delicious and hot! Our experience was unfortunate but I guess any place can have an off night. However we’re not in any hurry to return.

This was a birthday celebration for my daughter. My daughter's steak was over cooked when it arrived, so it was sent back. The second time it come it was almost raw. The third time it was ok but by then she got it to go since the rest of us had finished our meal and we waiting for her meal to arrive. The she crab soup was not good either. Very disappointing meal.

Fantastic vibe. Fun atmosphere. Great service. Had a small private room for our birthday dinner. We loved it. Absolutely plan to go back.

Over priced, sub standard service and deafening music. Had to ask 3 people about turning down music. Two steak dishes were brought out with no knives. Had to wait 25 min for glass of wine.

Amy husband and I went on a date and we wanted to try somewhere we wouldn’t normally go. Food was delicious and came out in a timely manner. We had our reservation at 530pm so it was a little before their actual dinner rush. Server was very attentive.

Definitely recommend

A wonderful experience for date night or special occasion!

We had a great time! What a fun place to take out of town guests for a wonderful impression of Richmond!

Unable to get steak temperature correct (medium rare) after two attempts Waiter was awesome
Previously good experience,
Shrimp cocktail and crab stack were delicious
Probably be a while before we go back

One of the best dinners I’ve had in years. The chef is superb. The staff are professional and very friendly. It’s a bit difficult to carry on a casual conversation because of the noise level. Overall, The Tobacco Company makes for a great date place and is a definite must visit for a wonderful dinner experience.

A wonderful evening with excellent service, fabulous food, and beautiful ambience.

Fantastic. Food was great, excellent service, great looking place. Nothing else left to say.

Best prime rib in town. Solid service. Awesome atmosphere. Home run.

Great. Would highly recommend

Thank you for a wonderful evening ❤️

Celebrated a special birthday with dinner at Tobacco Company. The wait staff was awesome--completely attentive throughout dinner. The dinner was delicious and cooked perfectly! The atmosphere was pleasant and the noise level was somewhat quiet until the restaurant filled up. Still not too noisy even with the open foyer. Highly recommend Tobacco Company for dinner.

Out servers disappeared for a long time after we got outta food. We were done eating for probably 15 minutes waiting for our check and boxes but other than that it was a good experience.

Did not like the special very much that the server said was the “best special on the menu”. Not her fault though, just wish I got the prime rib instead.

Great food, and an incredible, old-school atmosphere. We drove down from the Washington, DC area and it was well worth the drive! We'll head back!

New Years Eve celebrations had The Tobacco Company Restaurant

Great service from our server. A little disappointed that Chesapeake Crab Balls we’re gone from appetizers.

Always love to eat at Tobacco Company and it’s become our New Years tradition with friends. This year making reservations with Open Table was a breeze and such a relief, as last year was a a bit more hectic to get in for NYE. The food was delicious and the better part of the evening. The service left more to be desired. While I realize the night was busy, that is no excuse in my book. Our server became more and more absent as the meal went on. We asked for two bottles of Prosecco to ring in the new year and were told ok, but about 5 minutes before 12:00 were told they were out. We were given the option of something else, made a quick decision to go with it and it was awful! It was also the table that had to bring up the idea to pay the price for what we wanted instead of them making the wrong right by doing so. The checks were brought out to the three couples at the table, not just a few mistakes but one couple had ALL the alcohol in there tab and nothing else!?! That’s not even an oversight but just negligence on his part. When someone asked my husband how dinner was and he responded honestly, the response was just “sorry”. Have had superb experiences here and just hope this won’t become the norm.

First visit since they reopened, and went on New Years Eve. The place was so beautifully decorated. The food and service by all staff were all top notch. Great place for fancy date night out. Would highly recommend!

This is one of my faves in RVA and I’ve had impeccable service and the best of meals but last night was a bit off. Will chalk it up to it being exceptionally busy due to NYE. Most all items were good but the whipped virtually no flavor and my date’s filet ordered medium/med rare came out medium well. Also, I had ordered two courses of wine. One to accompany our first course and another to accompany our main course. The first course arrived but no wine, and by the time it was sorted, we were done with our first course so cancelled the first course wine. I will certainly be back for the delicious crab stack and the silky she-crab soup and unmatched ambience but will likely avoid on holiday occasions.

I must say I celebrated the New Year. The ambiance and the band and the food was excellent. I have no complaints at all.I will be dining there again really soon.Keep up the great job.I was just telling a friend It's hard to find great ambiance and food.I give you guys a 10❤

Tobacco Company is our special occasion restaurant. We are never disappointed!

Perfect for our special family occasion! Staff were VERY welcoming, helpful, and highly professional (from entry through to our exit). Superb meals as well.

Outstanding as always, food service and atmosphere!

Excellent!! Loved our server David!!

Just not what it used to be

Great food and wine, unique restaurant offering a memorable experience.

Everything was great. Our server Zach D did an excellent job and the food was fantastic.

We are a wonderful birthday dinner.. Garrett was a great waiter!!

Great experience great service and food

The food was wonderful, the waiter was friendly and very attentive. We had a wonderful time, and would do it again

Haven't been is a few years so my husband and I decided to try again. Cocktails were not good at all,
have never tasted a Cosmo like those. Simple sugar in a Cosmo??? I feel you need to make more classic cocktails. And in our opinion the wine list needs to include wine from other countries too. Not all CA wines are that good. Food was good but not memorable. We did have a good time, waiter was awesome.

Overall great experience. Me and my date had a wonderful time. My favorite aspect was the aesthetic. Great sky view, very clean and relaxing music. The service was very awesome, my waiter was informative and super nice. The food was great, and came at a reasonable time. What made the night a true success was the companies willingness to work with me with pushing back my dinning time since I was running late, all while keeping a reserved seat on the third floor per my request. Thank you all so much for an amazing and memorable night.

-Kenneth M.

My first visit and it was amazing!!! From the ambiance to the food and drinks everything was perfect! Definitely not my last visit

Christmas Eve was the 22nd year in a row my wife (wives, actually, I'm on my second for this event) had Christmas Eve dinner, all of which except for 2017 and 2018 have been at The Tobacco Company. Damned fire made a mess of things.

It felt good to come home again.

The meal was excellent (I had the prime rib, Margaret had the Shrimp Tortellini) with absolutely no quibbles, complaints, or suggestions on how to improve it. The evening was once again, the magical evening I've learned to count on. Looking forward to Christmas Eve 2020.

We dined here in early November and had such a good experience we decided to return for Christmas Eve dinner. We were fortunate to have the same attentive server, and the live music rising from the first floor added to the festive atmosphere. I wish I could say the food was great. We ordered a few of the same items, and a few new, and found the execution not at the same high level as our initial visit. Sometimes strained holiday staffing and increased dining demands cause both service and food to suffer, even in the finest establishments. Our server remained excellent: we'll give the kitchen another opportunity to shine on a less busy night.