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The Tobacco Company Restaurant, Richmond, VA

The Tobacco Company Restaurant

4.7
4.7
3537 Reviews
$31 to $50
American

The Tobacco Company Restaurant is proudly celebrating over 40 years as Richmond's landmark dining and entertainment venue. This four-story, breath-taking restaurant embodies the spirit of Southern hospitality and charm. The exceptional menu features slow-roasted prime rib, aged Angus steaks, fresh seafood, and an award-winning wine list. Enjoy live entertainment on our first floor with never a cover or dance the night away in our lower level nightclub. Our staff is committed to excellence and the creation of an unforgettable dining experience. Open five days a week in Historic Shockoe Slip.

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2 people

7:00 PM


Booked 48 times today
Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Cuisines
    American, Contemporary American
  • Hours of operation
    Dinner Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–11:00 pm
  • Phone number
    (804) 782-9555
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    The Art Deco Lounge can accommodate you and fifty of your closest friends in an intimate semi-private atmosphere for your receptions and happy hour gatherings.
  • Private party facilities
    The Tobacco Company Restaurant located in the Shockoe Slip features 3 semi-private spaces and 1 fully-private space. Whether the event is a special celebration or a business function let us help you build a one of a kind experience is Richmond's landmark establishment.
  • Private party contact
    Monica Story: (804) 782-9555 ext. 520
  • Neighborhood
    Richmond
  • Cross street
    12th Street and Cary Street
  • Parking details
    Street parking also public parking garage behind restaurant at 12th & Canal street.
  • Public transit
    Convenient public transit stops in front of the restaurant.
  • Entertainment
    Enjoy live entertainment with the region's finest bands Thursday - Saturday . Never a cover. Or dance the night away in our lower level nightclub open Thursday - Saturday beginning at 8pm. to close.
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Dancing, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine
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What 3,537 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.8Ambience
  • 4.3Value

NoiseModerate

Loved For

  • Richmond

    Best Ambiance

  • Richmond

    Good for business meals

  • Richmond

    Hot spot

  • Richmond

    Romantic

  • Richmond

    American

  • Richmond

    Most Booked

3,537 Reviews
  1. BreannaB

    San Diego

    5 reviews

    vip
    5.0

    5 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Beautiful ambiance, exceptional service, tasty food! We had the mushroom crab appetizer, prime rib w/loaded potato, green beans. Halibut, and butter cake. The loaded potato was a bit much for me with the pimento cheese, but still delicious. The green beans were perfectly cooked and nicely flavored with garlic. Halibut was exceptional. Highly recommend.

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  2. OpenTable Diner

    1 review

    3.0

    1 review

    Dined 2 days ago

    overall3food2service5ambience5
    We ordered the featured prime rib and unfortunately although cooked nicely the cut itself was sub par and filled with hard to chew gristle. The server agreed and took back the original cuts but even on the second try it was the same issue. Sad as I used to love this entree.

    Is this helpful?

  3. Leesaf

    Chicago

    13 reviews

    5.0

    13 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    We stayed at the Omni for a wedding. We actually ate here twice. Food was excellent, service excellent! Such a fun interesting place.

    Is this helpful?

  4. JessicaN

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    We have been there 3 time’s absolutely outstanding!

    Is this helpful?

  5. Drake

    Richmond

    2 reviews

    3.0

    2 reviews

    Dined 6 days ago

    overall3food3service5ambience5
    This may be very biased because I am a very good cook, so I was ultimately disappointed with the experience, for the price. I'd never been to The Tobacco Company prior to this visit, which was my girlfriend's choice, for her birthday. Upon arriving to our table, the server inquired on the reason for our visit, to which we informed him of her birthday celebration. That must've merely been small talk as nothing beyond that inquiry was done. Moving on to the meal. The burrata appetizer had outstanding flavor. However, we were not too sure about the garlic crisp. Some were rather hard and some had sort of a stale chew. They had good flavor but the range of textures threw us off because we didnt know which was right. The filet medallions had good flavor but absolutely no restaurant should be offering steak at $55, to ask "pink or no pink" instead of a specific temperature.. A $20 steak from Applebee's, sure, but not from a fine dining establishment. The halibut had good flavor but was mildly dry in the center. It was a large chunk so I was accepting of that because again it was only mildly dry. I simply used the grilled lemon garnish as a mid meal twist to the flavors. For desert, I ordered what was listed as the desert special. It was a spiced yellow cake with a maple bourbon ice cream and a sliver of a spiced peach of some sort. I don't recall their exact description. Anyway the server brought us forks prior to the deserts arriving and I jokingly made a comment, to my girlfriend, about eating ice cream with a fork. Well I did because no spoon was brought to the table with the plate. I thought chilling desert plates and utensils was standard but neither were chilled. The ice cream melted and I only had the fork by the end. The spiced yellow cake was, in my opinion, past its shelf life because it was dehydrated, so it was hard to pick up on much of its flavor. As much as I wanted to say it was an excellent experience, it was only okay. Not bad just not rememberable.

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  6. BeaBeau

    Richmond

    3 reviews

    4.0

    3 reviews

    Dined 7 days ago

    overall4food5service5ambience4
    Great place and food was fantastic. Our server Darien was great. The only thing was the food was a little slow coming out of the kitchen. Other than that it was a great experience.

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  7. OpenTable Diner

    Richmond

    12 reviews

    5.0

    12 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    We were so impressed. Service and food was excellent. We will return again.

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  8. OpenTable Diner

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on September 15, 2023

    overall5food5service5ambience5
    What a find! We had a delicious meal. Coconut shrimp was a perfect start. My husband had the black and blue and I had a pasta special. Nothing was light, but everything was delicious. We eat out a lot and this was some of the best service we have experienced in years. Thanks, Dylan.

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  9. PattyY

    Los Angeles

    12 reviews

    4.0

    12 reviews

    Dined on September 14, 2023

    overall4food4service4ambience5
    The place is known for it’s beautiful settings and it didn’t disappoint! The service is attentive which provided a very pleasant dining experience. At the waiter’s recommendation we had the prime rib and scallops as entrees, the burrata for appetizer. Also added the lump crab with the prime rib. The prime rib was nice and tender (ordered rare), the cut was a bit more fat. I wouldn’t recommend adding the bearnaise sauce if you want to enjoy the pure flavor of the prime rib. Besides that everything was very nice. Also finished the evening with raspberry sorbeto. It was a bit icy. When I booked the table it’s showing there weren’t availability after 6:15 on OpenTable. But the tables next to us were empty all night. Not really happy about that.

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  10. geesquire

    1 review

    5.0

    1 review

    Dined on September 14, 2023

    overall5food5service5ambience5
    excellent food, good ambience, attentive service. will come again

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  11. AliceZ

    1 review

    5.0

    1 review

    Dined on September 9, 2023

    overall5food5service3ambience5
    Loved the restaurant and food waiter didn't seem to care to much about us, but was attentive to others he was waiting on.

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  12. BTI504

    Washington DC

    8 reviews

    5.0

    8 reviews

    Dined on September 3, 2023

    overall5food5service5ambience5
    A very nice dinner with my wife and my mother. I would go back.

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  13. TerrenceB

    Richmond

    5 reviews

    5.0

    5 reviews

    Dined on September 1, 2023

    overall5food5service5ambience5
    Food was great as usual. Cody was a really nice server… Fast and very attentive.

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  14. ShrewsburyVisitor

    Greater Boston

    19 reviews

    vip
    3.0

    19 reviews

    Dined on September 1, 2023

    overall3food3service4ambience4
    Overall the dinner was fine. Wasn’t fantastic. Wasn’t terrible. Started w fried green tomatoes which were flavorful but loaded with toppings. The fillet with mashed potatoes and asparagus was good. Flavorful. Asparagus was a bit over cooked. Food came out very quick so pace your ordering so it doesn’t pile up.

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  15. NancyC

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on August 31, 2023

    overall5food5service5ambience5
    Such a lovely dinner. The staff was professional, attentive and cheerful. The food was delicious and the atmosphere was energetic without being noisy. Well done, everyone!

    Is this helpful?

  16. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on August 30, 2023

    overall4food5service4ambience5
    Beautiful restaurant service was fast and efficient. Waiter could have been a little more educated on the food for such a high end restaurant.

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  17. CassieR

    Raleigh

    4 reviews

    vip
    5.0

    4 reviews

    Dined on August 29, 2023

    overall5food5service5ambience5
    Beautiful place and great food

    Is this helpful?

  18. VeronikaV

    Atlanta Metro

    14 reviews

    vip
    5.0

    14 reviews

    Dined on August 27, 2023

    overall5food4service5ambience5
    the live music was wonderful and the server did a great job

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  19. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 27, 2023

    overall5food5service5ambience5
    Great food and service. Enjoyed an evening at the bar after dinner. Will definitely go there again.

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  20. TinaSper

    Raleigh

    12 reviews

    5.0

    12 reviews

    Dined on August 27, 2023

    overall5food5service5ambience5
    Enjoyed ourselves! Everything was terrific. Especially the hostess who indulged our picture taking requests.

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  21. OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on August 26, 2023

    overall5food5service5ambience5
    Amazing food with a nice atmosphere. The live band made it more entertaining

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  22. Jenny

    1 review

    5.0

    1 review

    Dined on August 24, 2023

    overall5food5service5ambience5
    Fantastic food and great service from Abby. Would definitely go back!

    Is this helpful?

  23. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on August 24, 2023

    overall3food3service1ambience1
    We made this reservation on our wedding day. It was in our notes. No one mentioned our special occasion - not the server, the hostess, anyone. Very disappointing.

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  24. OpenTable Diner

    Raleigh

    1 review

    3.0

    1 review

    Dined on August 23, 2023

    overall3food4service3ambience3
    Server was somewhat disingenuous and removed. For some reason it was an issue to switch from asparagus to broccolini as a side.. Had to get a whole added side of broccolini.. Had to request bread.. Scheduled and reserved for a special occasion (Birthday) but had a table that was not “private” and had people and servers passing on both sides of our table. Desert (pecan pie) was packaged “to go” but apparently that does not include plastic cutlery..

    Is this helpful?

  25. Victoria

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on August 23, 2023

    overall5food5service5ambience5
    great place to celebrate our anniversary and same place we had our engagement dinner 20yrs ago.

    1 person found this helpful

  26. LisaS

    1 review

    5.0

    1 review

    Dined on August 23, 2023

    overall5food5service5ambience5
    The entrees were a bit expensive. Food was very good.

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  27. SteveS

    1 review

    5.0

    1 review

    Dined on August 20, 2023

    overall5food5service5ambience5
    Took my Daughter to dinner for her 17th birthday. It was a wonderful experience. The service, food and atmosphere were outstanding. Live band made the whole experience very memorable for us.

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  28. Morgan

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on August 20, 2023

    overall5food5service5ambience5
    The food was awesome - fresh, piping hot, and a dish to remember. Combined with the live m music, it was a fabulous night.

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  29. TatM

    Portland

    5 reviews

    vip
    5.0

    5 reviews

    Dined on August 19, 2023

    overall5food5service3ambience5
    Another fantastic meal. I am afraid to say thee night we were there the restaurant was obviously short staffed. We arrived on a Saturday 7 PM The waiter was very confused. He got our water and when taking drink orders kept telling people to slow down as he had to write everything down. 15 minutes later he returned with our drinks asking if we were ready to order- he only let us order appetizers. He said he would be back for the dinner- we didn’t see him for close to 45 minutes. Another waiter brought our drinks and bread after waiting 10 minutes for them. After another 20 minutes of holding our menus someone came around and sheepishly asked if we were ok after looking at our menus in our hands. He took our menus and just as we were asking about our food, the appetizers appeared. Delivered by another waiter. About 5-10 minutes after FINISHING our appetizers, the original waiter returns to take our dinner order. I do have to say that the original waiter did come back one more to ask if we wanted any more cocktails and that he would return for the entree orders. We FINALLY got our entrees at 8:45. 1 hr 45 minutes after we were seated! The band started at 9 and we could barely have any more conversation. I have to say- I’m going to the Tobacco Company about once a month for the past 3 years, this has been our least favorite experience. We specifically picked 7 to avoid the 9 pm entertainment. Will we come back- of course!!!

    1 person found this helpful

  30. SalsaSally

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on August 19, 2023

    overall5food5service5ambience5
    Everything was spot on from the moment we walked in the door. The Tobacco Company is a beautiful old building formerly, you guessed it, a tobacco warehouse in downtown Richmond. Which lends the wonderful and deep ambience to the dining experience. Service was excellent, Food was delicious. We all chose the prime rib, house specialty. Did not disappoint.

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  31. Shane

    Richmond

    11 reviews

    vip
    5.0

    11 reviews

    Dined on August 19, 2023

    overall5food5service5ambience5
    First time at the Tobacco Company. Food and service were excellent. Great Birthday dinner in a one-of-a-kind, impressive atmosphere!

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  32. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 17, 2023

    overall5food5service5ambience5
    We were only in Richmond for one night but this was the perfect place. The service was exceptional from bartender to waiter and even bus girls. All great. We both ordered filet which was cooked perfectly. The ambience was unique and special. Beautiful building with stunning antiques through out. We were very lucky and our waiter gave us a brief history. We would definitely return on our next visit to city.

    Is this helpful?

  33. Matt88bb

    1 review

    5.0

    1 review

    Dined on August 13, 2023

    overall5food5service5ambience5
    First time at the tobacco company! Great place for a special outing, food was great, service was great and friendly and the place was very unique! I'd recommend to anyone!

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  34. VidiP

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on August 12, 2023

    overall5food5service5ambience5
    Yummy food, great atmosphere and the staff was fantastic.

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  35. MarkC

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on August 12, 2023

    overall5food5service5ambience5
    Great experience overall! The service was great and the food was delicious. Definitely recommend the Seafood Pasta and the Steak Oscar. The steak with the Cajun seasoning was awesome too. The ambience was amazing, especially the old Otis elevator!

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  36. Jill

    Richmond

    27 reviews

    5.0

    27 reviews

    Dined on August 9, 2023

    overall5food5service5ambience5
    Creative and delicious twists on the southern basics. Great cocktails sipped in a gorgeous historic building…couldn’t ask for more. Our server was attentive but not cloying. A superb experience!

    The Tobacco Company RestaurantResponded on August 11, 2023

    Thank you for your 5-star review! We’re glad you enjoyed your experience at The Tobacco Company Restaurant and hope to see you again soon.

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  37. susanv

    New Orleans

    6 reviews

    3.0

    6 reviews

    Dined on August 7, 2023

    overall3food2service3ambience5
    Bar was excellent. Beautiful restaurant. May not come back for the food but I would for the history.

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  38. ReRe

    Richmond

    6 reviews

    5.0

    6 reviews

    Dined on August 6, 2023

    overall5food5service5ambience5
    Had a girls night out while in town and this restaurant was suggested. They had a live band on the first floor that was entertaining. Food was delicious and enjoyed the intimate feeling. Would also make for a great date night spot.

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  39. JohnW

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on August 5, 2023

    overall5food5service5ambience5
    We thoroughly enjoyed our time at the tobacco company. Our server was attentive, professional, and handled all of our needs. The food was delicious. The steak was perfectly cooked. The soup was full of crab and the spinach salad was very scrumptious. We really enjoyed the beer selection was good. We truly enjoyed the freshly baked bread.

    The Tobacco Company RestaurantResponded on August 9, 2023

    Thank you for your 5-star review! We’re glad you enjoyed your experience at The Tobacco Company Restaurant and hope to see you again soon.

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  40. Scott

    Charlotte

    109 reviews

    vip
    4.0

    109 reviews

    Dined on August 4, 2023

    overall4food4service3ambience4
    Nice meal and time at Tobacco Co. Meal was very good, and food was prepared well. Service was available, but not attentive.

    Is this helpful?

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace
    • Staff is vaccinated

FAQs

The Tobacco Company Restaurant is rated 4.7 stars by 3537 OpenTable diners.

The Tobacco Company Restaurant does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 48 times today
Google Map for The Tobacco Company Restaurant

1201 East Cary Street, Richmond, VA 23219

Additional information

  • Cross street
    12th Street and Cary Street
  • Neighborhood
    Richmond
  • Hours of operation
    Dinner Mon–Thu, Sun 5:00 pm–9:00 pm Fri, Sat 5:00 pm–11:00 pm
  • Cuisines
    American, Contemporary American
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Street parking also public parking garage behind restaurant at 12th & Canal street.
  • Public transit
    Convenient public transit stops in front of the restaurant.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Entertainment
    Enjoy live entertainment with the region's finest bands Thursday - Saturday . Never a cover. Or dance the night away in our lower level nightclub open Thursday - Saturday beginning at 8pm. to close.
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Dancing, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine
  • Phone number
    (804) 782-9555
  • Catering
    The Art Deco Lounge can accommodate you and fifty of your closest friends in an intimate semi-private atmosphere for your receptions and happy hour gatherings.
  • Private party facilities
    The Tobacco Company Restaurant located in the Shockoe Slip features 3 semi-private spaces and 1 fully-private space. Whether the event is a special celebration or a business function let us help you build a one of a kind experience is Richmond's landmark establishment.
  • Private party contact
    Monica Story: (804) 782-9555 ext. 520
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

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