The Tea Lounge - Hyatt Hotel Canberra

Reseñas de The Tea Lounge - Hyatt Hotel Canberra de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Sídney1 reseña

   5.0

   Comieron en 16 de enero de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   The food was tasty, and well presented: the meno had lots of choice, good for our party because of intolerances. Service was excellent. . Probably the alcohol a little more expensive, no BYO. But again lots of choice. All in all a good meal with family in pleasant surroundings. Would go again.
   

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2. L

   Linpinbin

   Los Ángeles3 reseñas

   4.0

   Comieron en 12 de agosto de 2022

   1. Global 4
   2. Comida 4
   3. Servicio 2
   4. Ambiente 4

   Food delightful. Good coffee. Service lukewarm. Note - no split bills. Do not book the tea room through open table - staff claimed no knowledge of our booking and told us that Open Table is a scam and that they only take bookings from the Hyatt website. Staff also mentioned that this issue has arisen many times. Makes a person wonder…..
   

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3. SC

   ShirleyC

   Canberra6 reseñas

   5.0

   Comieron en 31 de julio de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   The high ceilings, luxurious ambience yet cozy surrounds made for a very enjoyable and delightful meetup/catchup with friends whom we haven't seen in ages.
   

   • 

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4. OT

   Comensal de OpenTable

   Londres1 reseña

   1.0

   Comieron en 16 de junio de 2022

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   O.K so the Hyatt is a Canberra Institution 5 star a beautiful example of inter war bungalow architecture (it is magnificent)… So…I made a booking using this app for a 6pm, just light tea for my elderly mother and I (a pick me up for us both) The tea lounge maître de couldn’t find the open table reservation. A then a tedious and draining (but polite) stand off ensued …. A small table was found but the gloss went off the occasion. There was a belated (and I believe) sincere apology from the duty manager which did help…but… Any way it’s clear staff are obviously unaware (not trained) in the use of this booking app, which was unfortunate, however, a more flexible and accomodating approach by staff would have also been appreciated. The tables we were advised had been reserved for guests (perfectly reasonable as they are paying guests) went largely unused which was a little irksome. I later confirmed with OT that the booking was visible on Hyatt end (if they knew to look for it. Stressful times in hospitality, staff turnover is an issue I realise just a disappointing experience I couldn’t wait to leave.
   

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5. M

   Mackenzie

   Nueva York1 reseña

   1.0

   Comieron en 13 de junio de 2022

   1. Global 1
   2. Comida 5
   3. Servicio 1
   4. Ambiente 3

   We were very disappointed to find out that open table has no relationship with the Hyatt and they had no record of our booking. They did not handle the situation very well and made it feel like it was our fault and we were quite embarrassed so we left. I had booked high tea for a birthday gift and it really ruined our day as we had to scrabble to find something else. It also makes me hesitant about using open table in future if this could happen again.
   

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6. OT

   Comensal de OpenTable

   Canberra1 reseña

   5.0

   Comieron en 24 de abril de 2022

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Wedding Anniversary
   

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7. s

   sarah

   Londres3 reseñas

   4.0

   Comieron en 18 de enero de 2020

   1. Global 4
   2. Comida 2
   3. Servicio 4
   4. Ambiente 3

   probably wouldn't recommend. The food was a bit disappointing. The Lamb piece of meat on the spoon was horrible - just didn't work as an option. I think you should make the alcohol a choice not an obligation, as if you don't have the fizzy you still end up paying for it. The experience was not worth $68! also the gluten free bread was very stale and unpleasant. Probably, wouldn't go again.
   

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8. KI

   KIMD

   Canberra1 reseña

   4.0

   Comieron en 18 de enero de 2020

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   I have visited The Hyatt Canberra Tea Lounge many times and this visit did not disappoint my expectations. Friendly staff, immaculate area and tempting food.
   

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9. MG

   MargaretG

   Canberra1 reseña

   3.0

   Comieron en 30 de agosto de 2019

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 5

   I was a little disappointed that there was not more choice of food for those not having the full tea. And I wish that serving staff would stop whisking plates away when one has finished eating even though one's company has not finished. I think it is very rude to leave your guest/company still eating when your own plate has been taken away. Is this what people experience at home? It was not my experience. We waited until everyone had finished and then the plates were cleared.
   

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10. MH

    MargaretH

    Canberra1 reseña

    4.0

    Comieron en 18 de agosto de 2019

    1. Global 4
    2. Comida 4
    3. Servicio 5
    4. Ambiente 5

    Excellent service and it was pleasing that dietary concerns were observed and catered. Very welcoming
    

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