The Savoy Grill

Amazing atmosphere and the staff are incredibly welcoming!

We had the set price Winter Lunch and it was OK but not memorable. The waiters were a little too attentive which gave the impression that they were trying to rush us through the meal and an order arrived at our table which was not ours. The wine waiter was also very keen for 'madam' to have a glass of champagne upon arrival, which I found irritating as it placed a certain amount of pressure on me as the host. Overall, there is such a good choice of restaurants in the vicinity that apart from the novelty of going to The Savoy, why go there? The decor and ambiance were very good.

Can’t recommend it highly enough. American bar is great as is Beaufort bar
Food and ambiance in the grill are fabulous staff are brilliant. Special thanks to Thierry for a fantastic night

This is a special occasion place. It was for my son's 21st birthday and it was superb. We were not rushed (had the table for over 3 hours), the food was delicious and the service superb. Not cheap, but not entirely unexpected for a place of this statue. Highly recommended and thank you to the staff.

Highly recommended for a pre theatre dinner, staff very attentive but not intrusiveness. Food very good

superb in every way, I cannot fault the savoy grill

good venue for pre theatre dinner, food was very good, the wines are overpriced and there is little choice under £60/bottle. Staff & service were excellent.

Meal: Fantastic (Beef Wellington awesome)
Service: Fantastic
Ambience/ decor: Superb
Value: As expected BUT**
Overall: The experience was extremely good and well worth it, Certainly not cheap, but an experience to remember.

**We we’re offered Truffles at what we thought was £5 a portion, but something must have got lost in the translation from the lovely waitress (who was not English); we were actually charged for 9 portions, which was £45 (so avoid the Truffles).

Incredible dinner, very attentive staff, perfect wine pairing and I was gobsmacked when the bill came in less than half the price I was estimating to pay.

Disappointing! I expected much more from the Savoy Grill, especially at its price point. The staff wasn’t consistent as some members provided outstanding service while others were indifferent or down right pompous. The food was ok, just ok...We had a more satisfying culinary experience at both the Heddon Street Kitchen and the Mayfair Bar & Grill. This was suppose to be the highlight of our Gordon Ramsay culinary tour in London and it fell well short of expectations.

We have been coming to The Savoy Grill a fair few times over the years and this was probably the last. Very sad to experience how a once great dining institution has slipped liked this.

If you're up for decent but expensive food - and don't care about matching service - being served in what now feels more like a tourist attraction than the fine dining restaurant it was, then this is the place for you. If not, there are many other, much better, restaurants to go to in central London.

We took a friend for a 50th birthday celebration, spent £700 (four people) and felt very let down by the whole affair. Were kept waiting on arrival - then given the worst table in the restaurant, wine that wasn't the vintage stated on the wine list paired with chaotic and indifferent service throughout (occasionally downright pushy and unfriendly). The ONLY thing that was excellent was the Beef Wellington - but at £98 served without any greens/sides it should be!

All too disappointing. Even more so when reading the exceptionally unbothered management responses to other poor reviews here on Open Table. Surely you can and should do better?! Until you do - count us out!

It was wonderful. Beautiful restaurant, incredible customer service which was both polite and efficient. The food was impeccable. We brought our baby and the staff were very welcoming and accommodating.

It was our first time visiting Savoy Grill. It was also our first time having the signature beef wellington. Great food, nice environment, friendly staff. It was a good experience.

Amazing
Incredible
Stunning

Excellent from start to finish. Arnold Bennets and Beef Wellington x 2 were beyond comparison and could not be bettered. Well done and thank you.

Myself and two friends on holiday had the tasting menu. Some dishes outstanding, all good at least. Long service - we arrived at 830 and did not leave until near 1130.

The only complaint is the table wasn’t ready for the time of booking have to wait 30 min,wasn’t even offered complimentary drink for waiting.

Excellent service et cuisine impeccable

Very nice. Beef Wellington

Anniversary

Gread! Best time ever

Lovely family dinner on Boxing Day

Simply fabulous! We came for Christmas Day and food, wine, service and ambiance were perfect.

We ate here for Christmas dinner. The restaurant was very busy. A nice menu was offered for diners to choose from. Everything was tasty. Service was a little slow...they were just very busy.

We came here for Christmas dinner and had a great experience. The preset menu had something for everyone, the service was very good even though they were extremely busy. We celebrated with some Pol Roger champagne and a nice Burgundy. A stellar experience. Highly recommended.

Had Xmas lunch and as usual they overbooked and the allotted table time was at least half hour late. Still, nice food, very good staff, great atmosphere.

Christmas meal was great! Didn’t get much of attention though. But overall it’s ok.

We had a wonderful time. The food was really good. Very well prepared por kids. It was exactly what we needed for dinner having just arrived to the city.

Poor customer service, lack of attentiveness. Starting with seating us about 30 mins after our reservation time which is unprofessional given that I had to make a reservation with a specific time slot and the long awaited 30 mins for the bread which would not be served if we hadn’t had to prompt the waiter. Beef wellington was great, but again slow customer service, waiter poured the wrong sauce on my fillet steak and did not know what it was, a plate was broken in-front of us, as well as a bunch of cutleries. Highly underwhelming for the restaurant’s reputation. Expected more for what was paid for in terms of hospitality and customer service.

Food was excellent . My son has allergies and they were very accommodating.
My only criticism would be that our table wasn’t ready and we were sent out to sit in the foyer of the hotel.
Overall a good experience . Large portions of food . Great flavours . The sauces and gravies were outstanding.

This was our 5th time dining at The Savoy. Food was amazing as always but the service was the slowest we have ever known it. 2 hours for 2 courses!

Very pretentious.
We weren’t allowed to talk on FaceTime to our sister in the US. We were told to switch off .
Shame really in this day and age

Amazing food and service with a fantastic Christmas atmosphere

Fantastic experience - 7 course taster menu was AMAZING

We visited the Savoy Grill for my wife's birthday and was very happy with the table and the food... Overall the service was excellent nothing was rushed and we felt relaxed with every course we had.

We went to the savoy grill before going to the theatre. I know it is christmas and staff are tired but we did not have a good experience. I went for a salmon starter followed by Turkey with all the trimmings. Unfortunately the trimmings were burnt hidden by sliced turkey put on top. I brought it to the waiters notice who took my meal away to put right. By the time I got my meal back my co diners had finished. I then had a series of waiting staff ask if everything was alright, when it so obviously wasn’t. When you pay £250 for 3 people to have a nice meal, surely it isn’t too much to ask that the food is cooked well and you all get to eat it at the same time. I haven’t been to the grill for a while but I definitely would not recommend.

We went for a Christmas date pre movies. The service and ambiance both exceptional, as was the Arnold Bennet and chicken and tarragon pie. Lobster bisque and turkey dinner both fine, without being exceptional. Note: wine is expensive. Wouldn’t hesitate to recommend for any occasion. Wonderful.

Was kept waiting an hour for our table and all our steaks were well over done and had to be sent back.

We booked a theatre supper for 5:45pm but were unable to sit down until just after 6. The waiter then only brought us a la carte menus rather than the theatre menu which wasted more time. In the end we were only able to have 2 courses and had to rush which was a real shame as the food was excellent and the portions were much more generous than we expected. I think the service just requires a bit more attention to detail especially for theatre suppers where time is of the essence!

We had a 35 minute wait for our table, staff didn’t really seem to care and were dismissive when I raised that this was unacceptable. Food and service at the table was good. A simple apology and an offer of a drink while we waited would have been appreciated.