The Reef

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1. LC

   LisaC

   New York Area

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Great outdoor seating. Band was good tonight. Food was very tasty. Flat iron steak was very tender. Pictured here. My husband really liked his burger. Was able to get it worn fries, truffle fries or a salad

   Report
2. OT

   OpenTable Diner

   New England

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Food was amazing, our table was right on the water, our waiter was so professional and helpful, we love the Reef, we will absolutely return

   Report
3. LL

   LaureenL

   New York Area

   2 reviews

   vip
   5.0

   2 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   We had a wonderful dinner at The Reef! The service was great and the food was delicious! The atmosphere is so beautiful by the water and the had great music! Will definitely go back!

   Report
4. JM

   JoeM

   New York Area

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food1service1ambience1

   Very poor experience. Had to wait very long (half hour after being seated) without being acknowledged and then a very inexperienced waiter was very slow to take our order, deliver our order and even slow to get us the check when we asked. We were very happy to get out of there. Even the entertainment was poor. Nothing worse than having high expectations and leaving frustrated.

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5. j

   josephm

   Washington DC

   5 reviews

   2.0

   5 reviews

   Dined 6 days ago

   overall2food1service3ambience3

   $30 to park. Limited and uusual menu selections. No bread or rolls. Mediocre food preparation. Tasteless. Noisy. Disappointing view of waterfront. Asked for lemon for fish and received 2 narrow lemon slices from bar. Very disappointing experience.

   Report
6. DL

   DaniL

   New York Area

   4 reviews

   vip
   5.0

   4 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Went here for a bachelorette dinner and had a great time!!! The food was tasty and the service was great!!

   Report
7. SL

   StefanieL

   New York Area

   14 reviews

   vip
   3.0

   14 reviews

   Dined 7 days ago

   overall3food3service5ambience3

   Our server was excellent, but the drinks took forever. Why would you have your drink special be a frozen drink when only one bar can make frozen drinks?!? Who thought that was good idea? It was busy & loud. And most of the food was underwhelming & expensive. And they were out of two items on the menu. My husband’s flat iron needed salt, but was cooked to the correct temperature. My lobster BLT was bland as well. The Thai coconut mussels were good. The burger was just ok & was very pricey. The Frose was awful. It seemed to me that they ran low & just added lots of white wine to make up for it. I couldn’t drink it. But they did take it off the bill & that was greatly appreciated. The manager was walking around & serving food, which was wonderful to see. The live music was great. Overall if you stick to the fish & chips & order a dirty martini & you’ll be all set.

   Report
8. DT

   DianneT

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food4service5ambience5

   Loved listening to the live music. Ate dinner as sun was setting and it was beautiful!

   The ReefResponded 5 days ago

   Thank you! We agree, the sunset views from our patio is the best! We hope to see you back soon

   Report
9. DL

   DebbieL

   New England

   1 review

   5.0

   1 review

   Dined on June 17, 2022

   overall5food5service5ambience5

   Water front dining with excellent food.

   The ReefResponded 5 days ago

   Thank you for the 5 star review. We're so happy that you had a great experience and hope to see you back soon

   Report
10. MM

    MeghanM

    1 review

    1.0

    1 review

    Dined on June 17, 2022

    overall1food2service1ambience5

    Overall a very poor experience. Our waiter was very sweet but unfortunately all of the issues we had were out of his control. It took over an hour to get our food (including appetizers, that ended up being served after our entrees), items were missing from orders, and unfortunately we found 3 hairs in one of the salads ordered. We also called ahead of time to let them know it was a friends birthday and they told us they don’t have a dessert menu but would be able to bring over a fruit platter at the end of the meal - this never happened. They had an event going on but that is really no excuse for how poor of an experience this was. The couple at the table next to us left before their meals arrived as it was taking so long. 15% gratuity was included in the bill which is normal as we were a party of 7, however 4 days later my friend realized they charged him another 20% so now we’ll need to dispute that. There’s a lot of great restaurants in Newport - don’t waste your time or money here. The silver lining was the ambiance - it’s a beautiful restaurant on the water with a live band, unfortunately that doesn’t make up for what they lack in all other categories.

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11. L

    Leang

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    overall5food5service5ambience5

    First time at the reef and the staff were very friendly and helpful. The live music was a plus and so was the view. We would definitely return if we’re ever in the area again.

    The ReefResponded 5 days ago

    Thank you for the 5 star review. We're very happy that you had such a great experience and we hope to see you back soon

    Report
12. OT

    OpenTable Diner

    St. Louis

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5

    Beautiful restaurant by the Pier and great food!

    The ReefResponded 5 days ago

    Thank you for the 5 star review. We are so happy that you had a great experience and we hope to see you back soon

    Report
13. RF

    RobinF

    New England

    10 reviews

    vip
    5.0

    10 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    The view can't be beat. There are few places to eat in Newport that have a direct view of the harbor. Our waiter was fantastic and our food top notch. This a great place for drinks and apps, or a meal with family and friends.

    The ReefResponded 5 days ago

    Thank you for the 5 star review. We're so happy that you had such a great experience and agree that our view of the harbor, especially during sunset, is the best! We hope to see you back soon

    Report
14. CC

    CCHville

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Menu does not match up to website regarding what is included in brunch (charged for mimosas), but, we loved our food and our server was the best.

    The ReefResponded 5 days ago

    Thank you for the 5 star review. We are very happy to hear that you had such a great experience! We are looking into the website now - thanks for bringing it to our attention

    Report
15. OT

    OpenTable Diner

    New England

    1 review

    4.0

    1 review

    Dined on June 11, 2022

    overall4food3service3ambience4

    Great location

    Report
16. D

    Daniel2017

    New England

    4 reviews

    5.0

    4 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5

    Great food, service and atmosphere

    Report
17. TJ

    TakanaJ

    Washington DC

    4 reviews

    vip
    5.0

    4 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5

    Everything was great from the ambiance, service, and the food. I will visit again.

    The ReefResponded 5 days ago

    Thank you for the 5 star review. We're thrilled that you had such a great experience and hope to see you back soon

    Report
18. OT

    OpenTable Diner

    Baltimore

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food5service5ambience5

    Food was excellent.

    The ReefResponded on June 10, 2022

    Cheers!

    Report
19. VK

    VickiK

    New England

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food4service4ambience5

    Great atmosphere delicious food and drinks Great waitstaff but a bit under staffed

    The ReefResponded on June 8, 2022

    Thank you for the review Vicki! We are actively hiring & training to be able to keep up with the business that the summer season brings. We appreciate your patience during your visit and hope to see you again very soon :)

    Report
20. CD

    ChristineD

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    Loved the live music and it wasn’t too loud! The setting was beautiful and the food was great and reasonably priced! I felt bad for our waitress because there was only one bartender on duty so drinks were slow, but she was very attentive and got them to us as soon as she could!

    The ReefResponded on June 6, 2022

    Hi Christine, Thank you SO much for the kind words, and for your patience with cocktail service! We hope to have our outdoor bar up and running for this weekend, and the drinks will certainly be flowing! We hope to see you again very soon :)

    Report
21. DM

    DianeMH

    New York Area

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food4service5ambience5

    Service was great and food was delicious. Just wish they would bring back the warm lobster roll because it was amazing!

    The ReefResponded on June 6, 2022

    Cheers, Diane! Thank you for the review :) Did you try the new Lobster BLT? It is so good - you will have to give it a try on your next visit!

    Report
22. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on May 30, 2022

    overall2food2service2ambience2

    The seafood was fresh but the food was pretty bland and way over priced for the quality

    The ReefResponded on May 31, 2022

    Hi Anonymous, Thank you for taking the time to provide us with feedback, and we are sorry to hear that the items you ordered were less than stellar. Feedback from our guests is extremely valuable as it allows us to address the proper departments and grow as a team. We hope you will give us another chance to wow your taste buds!

    Report
23. OT

    OpenTable Diner

    New England

    1 review

    1.0

    1 review

    Dined on May 30, 2022

    overall1food1service2ambience4

    Extremely over priced for the quality of food and service is extremely slow. Sat at a half empty bar for at least 20 minutes before being served. Beautiful location but not worth it.

    The ReefResponded on June 6, 2022

    Thank you for taking the time to provide us with a review, and we are terribly sorry to hear that this was your experience. Would you be willing to speak with us directly so we can better understand what may have happened during your visit? If so, please contact us through the information provided in your messages. We are working hard to train our team to be able to handle the volume that the season brings, and we hope you will give us a second chance to impress you.

    Report
24. CN

    CindyNewport

    New England

    24 reviews

    vip
    5.0

    24 reviews

    Dined on May 30, 2022

    overall5food5service5ambience5

    I hesitate to leave this because I want to keep the Reef as a secret. The inside bar and dining room open completely to the outside dock and it us just gorgeous. The chowder is delicious and the bacon and cheddar fritters are very good.

    The ReefResponded on June 2, 2022

    Cheers, Cindy! We appreciate you sharing your kind words for all to see :) We hope to see you again very soon!

    Report
25. OT

    OpenTable Diner

    New England

    6 reviews

    vip
    5.0

    6 reviews

    Dined on May 30, 2022

    overall5food5service5ambience5

    Great food! Great music!! Great server!!!

    The ReefResponded on May 31, 2022

    Cheers! Thank you for the review :)

    Report
26. OT

    OpenTable Diner

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on May 29, 2022

    overall2food2service2ambience3

    The food was really mediocre, the steak was chewy and not edible, the drinks were very watery (don't know if there was even any alcohol in it). Could not recommend and definitely won't be back.

    The ReefResponded on May 31, 2022

    Hi Anonymous, We are sorry to hear that your experiences did not wow you, and we do hope you were able to speak with a manager regarding your issues and they were able to remedy it for you. If you are open to it, we would very much like the opportunity to speak with you directly regarding your experience to get a better understanding of what may have happened. If you are open to this, please contact us at the email provided in your messages. We hope to hear from you.

    Report
27. L

    Livia

    New England

    1 review

    5.0

    1 review

    Dined on May 29, 2022

    overall5food5service5ambience5

    Beautiful scenic location on the dock. Drinks and entrees that everyone had were delicious (ordered as an app cheddar and bacon fritters. Highly recommend! Entrees included Sardinian Salmon, the Italian flatbread and the Reef burger). Service was great. We all loved everything that we ordered. Definitely will back!

    The ReefResponded on May 31, 2022

    Thank you, Livia! This summer will be filled with great food & drinks, live music & sunshine! We hope to see you again soon :)

    Report
28. k

    kathrynf

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5

    Gorgeous views, delicious food, excellent service. The staff went out of their way to ensure our party of eight enjoyed the dining experience. Looking forward to going back to The Reef!

    The ReefResponded on May 31, 2022

    Thanks, Kathryn! What a great way to kick off the summer :) We hope you will visit us again very soon!

    Report
29. TE

    TedE

    New England

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    Food, location, and staff were all excellent. Will definitely be back!

    The ReefResponded on May 31, 2022

    Thanks, Ted! We hope to see you again soon :)

    Report
30. J

    Jennifer123

    New York Area

    3 reviews

    vip
    4.0

    3 reviews

    Dined on May 28, 2022

    overall4food3service5ambience5

    The Reef has a unique menu outside of just standard burgers and seafood that you’ll see around Newport. We went on a Friday night and enjoyed a truffle burrata, steak, and a seafood paella. The live music was awesome and our server was great! Great place to see sunsets also! We enjoyed a drink indoors at the bar after dinner

    The ReefResponded on May 31, 2022

    Thank you Jennifer, We are happy to hear about your visit and we hope to see you again this summer!!

    Report
31. LH

    LucH

    New York Area

    20 reviews

    vip
    1.0

    20 reviews

    Dined on May 27, 2022

    overall1food1service1ambience3

    Been here before and it was good. Not this time. Drinks were off the mark (Negroni and Spicy Margarita)

    The ReefResponded on May 28, 2022

    Hi Luc H, Thank you for your feedback. We are sorry to hear your experience was not as enjoyable as the last, and we would very much like the opportunity to speak with you directly to understand better what happened. If this is something you would be open to, please contact Adrienne at the email address provided in your messages. We hope to hear from you soon

    Report
32. OT

    OpenTable Diner

    New England

    1 review

    vip
    4.0

    1 review

    Dined on May 26, 2022

    overall4food5service5ambience5

    Jaden our server was awesome !

    The ReefResponded on May 28, 2022

    Cheers! We agree, she is wonderful :) We hope you will visit again soon!

    Report
33. AR

    AshR

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 23, 2022

    overall5food5service5ambience5

    From entering the restaurant through the end of dinner, service was 10/10. My waitress Isabella was exceptional! She gave great recommendations and was very attentive, and ensured that everything was to my liking.

    The ReefResponded on May 25, 2022

    Cheers! Thank you for the kind words, AshR! We hope you will visit us again soon :)

    Report
34. LH

    LaurieH

    New England

    20 reviews

    vip
    5.0

    20 reviews

    Dined on May 21, 2022

    overall5food4service5ambience5

    We had a great dinner. I especially liked the Mediterranean flatbread.

    The ReefResponded on May 23, 2022

    YUM! The Mediterranean flatbread is one of our favorites! We are so glad to hear you had a wonderful time!

    Report
35. OT

    OpenTable Diner

    San Diego

    1 review

    3.0

    1 review

    Dined on May 21, 2022

    overall3food3service4ambience5

    Menu was a bit lacking and the service was a bit slow to get started, but then improved. But the place was great overall.

    The ReefResponded on May 23, 2022

    Hi Anonymous, Thank you for taking the time to provide us with a review! Feedback from our guests is extremely important, and we very much appreciate it. We hope you will visit us out on the patios this summer :) Cheers!

    Report
36. CI

    ChrisI

    New England

    7 reviews

    vip
    5.0

    7 reviews

    Dined on May 20, 2022

    overall5food5service5ambience5

    Alex was amazing

    The ReefResponded on May 23, 2022

    Cheers, Chris! We agree, Alex is amazing :) We hope you will visit us again soon!

    Report
37. VA

    VictoriaA

    New England

    2 reviews

    5.0

    2 reviews

    Dined on May 18, 2022

    overall5food4service5ambience5

    Figuring out what I had reserved was a little confusing at first, but then we took seats at the bar and Chanel took care of us! She was great! So friendly and helpful. And the the chickpea fries are delicious!

    The ReefResponded on May 31, 2022

    Yum, the chickpea fries are one of the best!! We are glad you enjoyed your visit, and we hope to see you again soon!

    Report
38. MS

    MonikaS

    New England

    1 review

    1.0

    1 review

    Dined on May 15, 2022

    overall1food1service3ambience2

    The food was terrible. The calamari was cold. The shrimp scampi needed more seasoning. We got a to go order of flank steak and rice it looked sad. Did they run out of food? Or salt? I will not be back.

    The ReefResponded on May 18, 2022

    Monika, We are terribly sorry to hear that this was your experience, and would very much like the opportunity to speak with you to understand what may have happen. We hold ourselves to high standards with all point of service, and are surprised to hear a dissatisfaction of this level. Would you be open to speaking with us directly? If so, please contact the Adrienne at the email in your private messages, and she would be happy to set up a call. We apologize again, and hope to hear from you!

    Report
39. OT

    OpenTable Diner

    New England

    2 reviews

    2.0

    2 reviews

    Dined on May 14, 2022

    overall2food3service4ambience2

    I was excited to try The Reef for my partner’s birthday dinner. The photos I had seen looked amazing. The restaurant’s website states that parking was provided for patrons for 2 hours, but had less than 10 spaces, all of which were occupied. Closest lot was a $30 flat fee, which we opted for since it was beginning to rain. Upon entering, the hostess was occupied for several minutes finding seating at the bar for a group of girls with no reservation. When she returned, I said hello, and she gestured to another woman and simply said “she was here first”…. We were finally sat in the dining room, but much to our dismay the view that was so enticing on social media was completely obscured by an outdoor tent on the deck, which turned out to be the only visible scenery. Our waitress was friendly, but didn’t write anything down, had to double check our drink order twice. I ordered a steak with cilantro lime rice and grilled veg. The steak was delicious but the rice was 100% unseasoned, and the veg was 3 slices of zucchini and a few cherry tomatoes. My partner ordered a burger medium, it was over cooked, the pretzel bun was stale and he said he couldn’t taste any sauce or toppings. The menu was very abbreviated and underwhelming. Not worth a repeat trip.

    The ReefResponded on May 23, 2022

    Good morning Anonymous, Thank you very much for taking the time to provide us with a review. Your feedback is extremely valuable & we are sorry to hear that your visit was not a 5-star one. We hope that your server and / or the manager on duty were able to help remedy your dissatisfactions & we very much welcome the opportunity to speak with you for additional feedback. If you would be open to this, please contact Adrienne at the email provided in your messages. We hope to hear from you!

    Report
40. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Great food, atmosphere, water views and customer service!

    The ReefResponded on May 16, 2022

    Cheers! We hope you will visit us again soon :)

    Report