The Prime Rib at Live! Casino & Hotel
This critically-acclaimed restaurant has been honored with multiple awards such as “Best of Baltimore” by Baltimore Magazine; a Zagat rating as the #1 steakhouse in Baltimore, Philadelphia and DC; designation as one of the Top Five Romantic Restaurants in the U.S. by Food and Wine; and a coveted place on Esquire magazine’s prestigious list of Top Twenty Steakhouses in the United States.
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Mon - Wed 7:00PM - 10:30PM
Just two things we had to wait almost 20 mins to be seated after arriving there on time, then we had to change tables mid meal because our table was unstable.
Once seated and our food order taken it took over 1 hour to get our food when two tables seated after us got their food. The waiter told us twice that the food would be right out. When my mother asked the waiter why the other tables were served first when we were here first. He replied they were here before you which was not true. The manager showed up at our table and didn't apologize or seem to care. Once we got our food my mothers prime rib was cold and my Ribeye was luke warm and full of fat. While eating our meal the waiter never checked on us or got us refills. After we ate the waiter took half price off the bill. When i paid with a gift certificate from Live casino which had a value up to 150.00 he then upped the bill to 149.00.
Food and service was outstanding. This is not an inexpensive establishment, however, it met or exceeded my expectations. We will most certainly return and we will ask for the same server.
Excellent food and service in upscale room. Drinks at the bar before dinner were perfect!
1. Lobster came cold twice
2. Aartichoke hearts were salty
3. Spinach arrived late
Everything was fine once our steak order was corrected. We ordered a medium well steak, and unfortunately it was well done. When we told our server, he hesitated before asking if we wanted him to send it back. Finally, when the new steak came, it was medium well. Our server was also very slow and inattentive. While the restaurant was busy, he seemed slower than the others and unconcerned about attending to our table. We like Prime Rib, but this was not one of our better experiences.
The waiter (Michael?) was VERY unattentive to the point we had to ask someone else to bring us bread and we had to ask for a refill on beverages. He completely acted like we were inconveniencing him when we flagged him down to ask for anything. Yes we had to flag him down because he did not check on us once! Basically, he took our order and never returned until time to present the check. The lobster bisque arrived room temperature, filet wellington was very rare (didn't asked how we wanted it cooked) and seasoned poorly. The lobster tail was fabulous. Never saw a manager visiting tables to see how guests were doing, the impression is they do not care about customer satisfaction. I've heard great things about this restaurant and was greatly disappointed. Next time I'll give Ruth's Chris my $400.
Great for a couple's date night. Steak was well seasoned and perfectly cooked. Atmosphere was romantic.
Went to dinner for Valentines day. We ordered off the Valentines Day menu. The soup and dessert were excellent but the salad and main course were subpar. After paying and leaving I recieved a phone call at 1030pm from someone claiming they worked at the PrimeRib stating that my payment did not process and ordered me to give them my credit card number over the phone. Not only was I awaken from a dead sleep but I'm also 9 months pregnant so I was infuriated that I was even bothered to deal with this at this time. I told the person calling I wasnt giving them my credit card number and i would be at the restaurant tomorrow to sort it out. They repeated my phone number back to me like they were making sure I knew they could contact me. The next morning I called my credit card company about they incident and they informed me everything was fine and payment was pending. I went to the restaurant furious and when I spoke to the manager they were in shock. They immediately knew their employees were plotting a scam. Just beware of high end restaurants. The employees prey on unknowing customer. They got my information off my reservation.
The Prime Rib management apologized for the inconvenience but it really ruined my whole experience with them.
Very nice ambiance. Outstanding service. Food can be competitive with Ruth Chris, Capital Grille, Fleming's Prime Steak house, and/or Morton's, but not better. Hence, it is a bit over priced. Unlike some restaurants who overcrowd tables to gain more profit and customers compacted in a Valentine's day lunch or dinner, there was actually a lot space and not full; and quiet.
Just great! Food, service, and comfort. We go often.
It was one of the best Valentine's Day and I 26 years together they are got it took care of us Richard was just truly Second To None he was one of the best that we've ever had his attention to detail attention to us it was just a very very outstanding dinner
It was great; the meal was outstanding and the service was superb
I always enjoy my experience with the Prime Rib Favorite Restaurant
Excellent customer service, amazing food. Just an overall outstanding atmosphere
Went for a "date night" that included a stop at the Prime Rib. I did expect the prices to be on the higher end considering 1) it's a steakhouse and 2) it's in a casino, but the entre prices were over the top ($85 for a 24 oz. ribeye is a bit much). That said, the food was great and cooked as asked. Sides were just enough to serve 2 people. The waitstaff was friendly, but quite forgetful and not particularly attentive. I think they were understaffed that day, so I'd give them another chance. The host otherwise, I'd hit up one of their other locations which are a bit better priced.
This was the second week in a row we visited the Prime Rib. We had a wonderful time our first visit, but not so nice this time. My wife and I took our daughter for her first time and we all ordered prime rib. None of the three were prepared correctly. My wife was able to eat hers the way it was prepared even though it was not prepared the way she ordered. My daughter was able to eat some of hers as it was cold in temperature. Mine was just plain terrible, I had a hard time cutting it with a knife.
Really not happy with this experience at all. We have no problem spending $200 for dinner at an upscale restaurant when they actually prepare and serve the correct dinner.
We were so excited to go to dinner. It was our first night out since our youngest was born. He is our 3rd son (9 months old)
Experience started off nicely, we were running late and called, and sweetly James held our table for us, even tho we were almost 15 minutes late.
We ordered drinks and appetizers to start.
Drinks were nice
The appetizers not so much.
I had a ceasar salad which was good
My husband ordered the lobster bisque.
Although the delivery of the soup is fun and fancy, the soup was lukewarm at best
It was freezing outside and when you order soup you really do want it to be at least nice and heated if not hot
We each ordered a filet for dinner. Both cooked medium.
Luckilyn My husbands filet came out perfect, beautifully pink! Mine came out overcooked and brown, even crispy in parts.
It took our server allost 10 minutes to come ask how are food was. At that point, I had already forced a few bites of the overcooked steak down and felt guilty asking for another one.
We were so disappointed because we only eat red meat on very special occasions now. Due in fact because my husband had a massive heart attack a few months ago (genetics, he is only 35) and we are more heart healthy as a whole now.
We had been saving our $ for quite a while for a nice meal out without the children, so we could reconnect.
Another thing, i did lot like sitting on the outside edges, with all of the servers hustling past, it was distracting and annoying
I wish we had had a table In the middle of the room.
It's such a beautiful restaurant with a great ambiance and
We are so disappointed
We feel largely let down.
My 8oz filet ($48) was seriously over cooked and tough; however, I didn’t mention it because sending back food just adds to the already long time to wait to eat. Everything else was great.
The ambiance and staff are phenomenal. Andy does a wonderful job keeping the restaurant's service above average.
Server was the worst we had ever had. I dont know how Michael got to work at a “high end” steakhouse but his service was one that we wouldve expected at an Applebee’s. We were one of three tables he had and he came by our table no more than three times the entire dinner, including the greeting and ordertaking. He did not check up on how the food was until we were almost done with dinner. He djd not remove appetizers from the table, never asked if we wanted dessert, never once sounded like he wanted anything to do with working there.
The food. The food was disappointing, period. Being steaklovers, we ordered two of the bone in ribeyes, the most expensive on the menu. While it looked great, it barely tasted like it was even salted properly. There is just no way around how bad this experience was. What a waste of a close to a $ 300 meal. We would have had a better time at an Outback.
It was very easy to make my reservation and we were seated on time. Our wait staff was excellent and it was a soothing evening. I was quite impressed because it was my first time at the restaurant. I will be going back again.
Everything was fine except my guest regurgitated her entire meal .
Unfortunate that it happened
Wonderful atmosphere, elegant and the food was great. Service was excellent too.
Would definitely love to dinner there again and will recommend friends.
Food was great! Service was average for a Zagat #1 rated steakhouse. Noise level was very high due to a birthday party (30-40 people) in the main restaurant floor which should have been held in a private room.
We were celebrating a birthday and this was the perfect place - the food was wonderful - the ambiance beautiful and the service was incredible.
Great atmosphere, fantastic food and superb service. Flower attended to our table and provided us with a first class dining experience as it was out first time there. We were celebrating a Birthday and we will return.
Our servers (Scott & Nicole) were excellent. Clearly explained menu options, portion sizes and beverage selections. Answered questions and made recommendations for best value for service for two.
Suggest ladies take a sweater.
I really wanted to love this dining experience more than we did. First off, we arrived early for our reservation and had to wait almost 20 minutes to be seated. Reservations at 7:45, arrived 7:35, seated just before 8. Our waiter wasn’t the best. He forgot to bring us bread, had to come back multiple times to clarify our order. The bar was out of Ciroc RedBerry. Food was good but lacked flavor. My filet was prepared to the perfect temperature. Wait times for food seemed to take a while. We were seated outside the private dining area which had a party going on. We were blinded by the photo booth flash the entire night.
We will give this place another shot and pray for better service. We were dining there to try and cheer me up, I was recently diagnosed with breast cancer and have been in a bit of a funk.
I am not a steak eater unfortunately because my tummy won't allow me but the pork chop and lobster, beyond amazing! Lobster mac'n'cheese, blah, I actually had to return it.
The Prime Rib is always consistent! The atmosphere, service, drinks, and food are simply exceptional. The steaks are the best in town; hands down! MD Live is complimented with a “winning” restaurant! Bon Appetit!
I've eaten there several times -- always excellent.
But if the casino wasn't comping it, not worth the money.
I was disappointed by the quality of the prime rib - i've made better at home. Creamy spinach side was bland and brussel spouts side were mushy (not crispy, as described by waiter). Appetizers (calamari and oysters rockefeller were both very good). Tables were very close together and overall restaurant had a smoky aroma.
Service was attentive.
Excellent evening, live music was wonderful, disappointed that the piano and cello duo will no longer be there after this month....new style of music coming I think. Not sure why they would change that. It was perfect. Paul our server was excellent and very attentive. The sea bass was delicious, but the filet was way over cooked. Paul offered to have it redone but I really didn't want to eat separately from my husband, so I declined. Disappointing since it was ordered Medium and came out well done. Sides were very good, not great (scalloped potatoes & sauteed spinach), the Old Forester Manhattan was very nice. Overall a wonderful evening out in a very very nice lounge like atmosphere. Low lighting and coziness were perfect in the bar area. We will definitely go back again. Hopeful the steak will be done better next time. Once again, Paul was a very good server. Still giving 5 stars because I am optimistic about a future visit and love the atmosphere and service.
Enjoyed everything and will come back. The only small issue myself and my guest had was no ice tea was available . Otherwise everything was great
This was the best birthday ever. I need up going to dinner alone, but wow everything was so perfect. I plan to go again.
The food was good and so was the service. The tables are so close together that we couldn't have a private conversation. We were close to the bar area and it was very noisy. My husband and I don't go out by ourselves often so it wasn't as personal as I would have liked.
Great food and presentation. All around great time and will continue to bring my customers there.