The Preston

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1. MM

   MichaelM

   St. Louis

   3 reviews

   2.0

   3 reviews

   Dined on May 14, 2023

   overall2food2service3ambience4

   Mothers day brunch 2023. Over $200 for three people. Only appetizers and deserts on the buffet, had to order one entrée. Appetizers were tiny and cold. Prime rib small and cold, omelets over cooked hardly had any cheese and cold. Tiny deserts and not much to choose from. All in all an overpriced affair. We could have just went to a chain buffet and gotten better food for less money and not walked away hungry still. What a disappointment! Would have thought a restaurant in the Chase would be soooo much better than this.
   

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2. JO

   JoanO

   St. Louis

   1 review

   5.0

   1 review

   Dined on May 14, 2023

   overall5food5service3ambience3

   We were pleased to find a full selection of fresh, & very good, seafood. The entrees were exceptionally good. The ambience is more noisy & commercial than would be our preference. Otherwise, the experience compares very well with the Ritz.
   

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3. ER

   ElizabethRoyal

   Chicago

   12 reviews

   5.0

   12 reviews

   Dined on May 14, 2023

   overall5food5service5ambience5

   We took our mother to the restaurant for Mothers Day. Greg was our server, and I think the bus boy was Michael. Both of them were great. Greg was very attentive, but I felt bad for all of the servers because I don’t think the air was working very well. He was on top of drinks and refills, and our food was served in a timely manner. I can’t even begin to describe the food. Every single bite was excellent. We ordered prime rib, fish, and an omelette. The seafood appetizer bar was plentiful, the desserts were all great, and I sampled many, it was just the best meal I have had in such a long time. Proud of you Preston! ! Let’s do it again soon.
   

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4. AR

   AR18

   New York Area

   4 reviews

   5.0

   4 reviews

   Dined on May 14, 2023

   overall5food5service5ambience5

   The host always takes care of us. The staff were friendly and attentive. We always enjoy the seafood buffet, endless desserts, and bottomless mimosas.
   

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5. OT

   OpenTable Diner

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined on May 14, 2023

   overall5food5service5ambience5

   Our wailer was assume and friendly. He made our Mother’s Day great The food was clean tasty and just the right amount of options to enjoy
   

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6. S

   Sally

   San Francisco

   1 review

   3.0

   1 review

   Dined on May 14, 2023

   overall3food3service3ambience3

   It was a good experience to food with OK. The variety was was good nothing special just simply o k
   

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7. S

   Sallie

   St. Louis

   8 reviews

   4.0

   8 reviews

   Dined on May 7, 2023

   overall4food5service4ambience4

   I had the buffet, which was plentiful and very good. It came with coffee and juice. While I had to request both the coffee and the juice, they were delivered shortly thereafter. The room was busy and it appeared that the staff was shorthanded. Yet, our server was polite and doing the best job he could under the circumstances. I would recommend it.
   

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8. OT

   OpenTable Diner

   Des Moines

   1 review

   2.0

   1 review

   Dined on April 15, 2023

   overall2food5service1ambience2

   Food was great. Service was slow and inattentive. Host ignored us and was rude. Bad birthday brunch.
   

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9. L

   Luv2dine

   Memphis/West TN

   22 reviews

   vip
   5.0

   22 reviews

   Dined on April 9, 2023

   overall5food5service5ambience5

   Amazing Easter Brunch! Great value and service . Great for couples and families
   

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10. BB

    BlackBear

    1 review

    5.0

    1 review

    Dined on April 9, 2023

    overall5food5service5ambience5

    At Easter Brunch 2023, Desert are awesome and my favorite are Macarons, Strawberry Shortcake, together with Coconut Panna Cotta. I happily devour, (devour, and devour) these authentic French cuisine in downtown St. Louis.
    

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11. R

    Ratg

    Chicago

    26 reviews

    4.0

    26 reviews

    Dined on April 9, 2023

    overall4food4service4ambience4

    Above average for Easter brunch for sure. Weird thing was we were seated, server came over and explained the set up. There was the serve yourself brunch part and you also ordered from a fixed menu. Got up to get the appetizers, server came over to take our order. Within 5 minutes our entree came. Too weird. I realize it was Easter Brunch and they were probably booked but why didn’t they just box it for us and send us on our way? Off putting. It’s a shame because the food was actually pretty good.
    

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12. AR

    AR18

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on April 9, 2023

    overall5food5service5ambience5

    From the host, to the wait staff, to the cooking staff the attention was superb. Never an empty glass nor waiting for anything we needed. We are definitely coming back.
    

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13. SB

    SeaBlume

    St. Louis

    31 reviews

    vip
    4.0

    31 reviews

    Dined on April 1, 2023

    overall4food4service4ambience4

    We had a reservation and arrived a few minutes early but still had to wait for our table. Host kept disappearing to help clear and set tables. Many would-be guests were turned away who did not have reservations. For a beautiful hotel with the Preston being the only dining option for breakfast, for those who were turned away, that is unacceptable! Most restaurants have recovered from COVID lack of waitstaff but that does not seem to be the case here. Having pointed out an obvious issue, once seated the food was good, waitstaff good and friendly! Our party of three were all served a hot breakfast at the same time.
    

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14. AW

    AmyW

    St. Louis

    4 reviews

    5.0

    4 reviews

    Dined on March 26, 2023

    overall5food5service4ambience5

    We were headed to the SLAM but Panorama was booked. We were able to book a table at the Preston , which we had seen previously when seeing a movie at the hotel. The eggs Benedict & Bloody Mary were delicious . The coffee was a bit rough; next time I’ll get a cappuccino. The foam on the hot chocolate looked excellent.
    

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15. RD

    RogerD

    St. Louis

    7 reviews

    4.0

    7 reviews

    Dined on March 23, 2023

    overall4food4service4ambience5

    Glad to see preston reopen, but the menu wasn't quite what we hoped for. We missed the old menu.
    

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16. SS

    SueS

    Indiana

    2 reviews

    vip
    5.0

    2 reviews

    Dined on March 10, 2023

    overall5food5service5ambience5

    Delicious, delicious, delicious.
    

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17. PB

    PamB

    St. Louis

    2 reviews

    vip
    2.0

    2 reviews

    Dined on February 26, 2023

    overall2food2service3ambience1

    Many good items not as described. Not good food running timing. Steak ordered medium was well done and replacement came after everyone was finished eating. Took it to go. They comped the steak but overall a special family celebration was not so special. We paid the bill and went to another restaurant with a better atmosphere and food.
    

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18. OT

    OpenTable Diner

    St. Louis

    2 reviews

    vip
    1.0

    2 reviews

    Dined on February 25, 2023

    overall1food1service3ambience3

    I have never been to a restaurant where I got up after having an appetizer and left and made reservations elsewhere. Appetizer was so bland. We were with another couple both did not like it. The salad was no big deal..
    

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19. DM

    DaffneyM

    St. Louis

    2 reviews

    vip
    5.0

    2 reviews

    Dined on February 23, 2023

    overall5food5service5ambience5

    Always enjoy going to the Preston. Great service and great people with amazing food!
    

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20. EW

    EddieW

    St. Louis

    2 reviews

    vip
    5.0

    2 reviews

    Dined on February 22, 2023

    overall5food5service5ambience5

    Amazing service and presentation. Lobster Bisque, Scallops, and Tenderloin were highlights. Along with specialty cocktails.
    

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21. CM

    CoreyM

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on February 11, 2023

    overall5food5service5ambience5

    Excellent brunch. The food was delicious and eye-catching. The portions were also nicely sized.
    

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22. TS

    TiffanyS

    St. Louis

    3 reviews

    3.0

    3 reviews

    Dined on January 22, 2023

    overall3food4service4ambience4

    Service was good. $25 for a pretty basic brunch buffet is a bit much. Feels like you're paying a surcharge to say "I ate at the Preston."
    

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23. JG

    JanG

    St. Louis

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    The Preston is St. Louis’s best kept secret for a fabulous brunch experience ! Love this place, food service, atmosphere are great for good food and conversation! They accept reservations so no standing in line waiting for a table. Absolutely the best waffles in town!
    

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24. KB

    KathyB

    St. Louis

    1 review

    4.0

    1 review

    Dined on December 17, 2022

    overall4food4service4ambience5

    What a great experience eating at The Preston over Christmas holiday! The ambiance was perfect, our breakfast was very good, and it was very reasonable. We'll be back!
    

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25. CT

    CarolynT

    San Francisco

    1 review

    4.0

    1 review

    Dined on December 17, 2022

    overall4food3service4ambience3

    Our girl brunch was a nice time at the Preston. Everyone was very accommodating, friendly, and the food was very good. I could recommend, though, that it would have been a better ambiance if holiday music was played especially since it was the holiday season.
    

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26. C

    Chalkitup

    St. Louis

    5 reviews

    4.0

    5 reviews

    Dined on December 4, 2022

    overall4food4service4ambience3

    My reservation indicated a birthday. No mention. Our food was fine but not what I expected for the price or for being in the Chase! Very basic presentation - nothing special.
    

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27. MT

    MayorTJ

    Dallas

    10 reviews

    5.0

    10 reviews

    Dined on November 26, 2022

    overall5food5service5ambience5

    Had a great time seeing friends I haven’t seen in a long time. Service was excellent and staff were super friendly.
    

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28. MC

    MaryC

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on September 25, 2022

    overall5food5service5ambience5

    Beautiful venue. We explained that we were in a time crunch. We received our food pretty quickly, considering how busy they were. We all had breakfast/brunch items, and it was all delicious. We will definitely be back.
    

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29. NP

    NoahPG

    St. Louis

    1 review

    3.0

    1 review

    Dined on September 24, 2022

    overall3food4service2ambience1

    Good food, but not worth the high price tag. The staff was busy with a banquet or something elsewhere in the hotel.
    

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30. OT

    OpenTable Diner

    St. Louis

    7 reviews

    vip
    4.0

    7 reviews

    Dined on August 21, 2022

    overall4food4service3ambience5

    Overall a very nice experience. Like everyone it seems it was understaffed and got busier as we finished our meal. Would definitely do over.
    

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31. HB

    HollyB

    Louisville

    17 reviews

    vip
    4.0

    17 reviews

    Dined on August 13, 2022

    overall4food5service4ambience5

    The waiter was friendly, but our drink order was not filled until we asked three times and acted like we never placed the order. The chef did a great job cooking the eggs. We had some variations to the menu, all but one were addressed. The main problem was the host. We were there at 11:30, with confirmed reservations, only to be told there were no tables and my reservation did not exist. The place was almost empty, and I had a confirmed Open Table confirmation e-mail. Grudgingly he seated us. This was a big turn off. Too bad one persons bad attitude overshadowed all the good work of his coworkers.
    

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32. MT

    MayorTJ

    Dallas

    10 reviews

    5.0

    10 reviews

    Dined on July 17, 2022

    overall5food5service5ambience5

    The host, Brenda and the server, Alice were fantastic!! Brenda always greets me with a warm hug! The food and drinks were great.
    

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33. SS

    SarahS

    St. Louis

    3 reviews

    5.0

    3 reviews

    Dined on June 26, 2022

    overall5food5service5ambience5

    Great place !! great service and the Lemon French toast unbelievable
    

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34. EB

    ElmerB

    St. Louis

    7 reviews

    5.0

    7 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    My wife and I had Sunday Brunch there before going to an afternoon show at Powell. We are very big on customer service. The customer service here was by far some of best we have seen in the food service industry, especially considering the current work environment. Our entire experience was pleasant. We will be returning and have already made suggestions to some family members as a place to dine.
    

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35. E

    Elizabeth1025

    New York Area

    1 review

    1.0

    1 review

    Dined on June 12, 2022

    overall1food2service1ambience3

    The worst service I’ve had in years. Food was subpar at best, beautiful dining room though.
    

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36. ST

    ShaunT

    1 review

    4.0

    1 review

    Dined on May 22, 2022

    overall4food4service5ambience5

    Came here on a Sunday brunch date with my wife and the ambiance was really nice. We went right before brunch was closed but we were seated, had our drinks and food all within 10 minutes. Wish it was a little more variety on the menu but still tasted great.
    

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37. L

    Lexey

    Kansas City

    1 review

    3.0

    1 review

    Dined on May 22, 2022

    overall3food3service3ambience4

    We went for brunch and were disappointed. Our bloody mary was bland, milk was expired, long wait for creamer for coffee - and that's just the drinks. Our food came out with eggs prepared incorrectly and most food was not even barely warm.
    

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38. OT

    OpenTable Diner

    Kansas City

    1 review

    2.0

    1 review

    Dined on May 22, 2022

    overall2food1service4ambience5

    I’ve got to be honest, not worth it for the price. Food was really mediocre, but at least the hotel was cool.
    

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39. HK

    HeatherK

    Mississippi

    6 reviews

    vip
    5.0

    6 reviews

    Dined on May 1, 2022

    overall5food5service5ambience5

    The Eggs Benny was wonderful and Alice took great care of us. We will be back!
    

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40. J

    Jasonmichaelstl

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food3service3ambience3

    The Preston called to confirm my reservation and had to leave a vmail. The phone number that they left for me to call back was invalid and whe. I finally found a number to call I was transferred to a random voicemail box and no one ever returned my call. The hostess was very kind and professional and sat us promptly and was very sweet. Our server was OK but not what I would have expected at a place in The Chase. Overall the experience and food was OK, but I doubt what I will be back.
    

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