The Plough - Galgate

Commentaires sur le restaurant The Plough - Galgate de personnes qui y ont mangé. Selon des cotes récentes.

1. C

   Charlotte

   Lancashire1 commentaire

   1.0

   Y est allé le 24 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   No food available. Kitchen was closed. They never informed me beforehand, so we turned up. We had to go somewhere else to eat.
   

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2. C

   Caroline

   Cambridge1 commentaire

   2.0

   Y est allé le 5 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 3

   There was a large group in which meant that the food served to us was very slow and of poor quality. We had the mushroom pie which was overcooked and topped with congealed gravy and instead of chips was served with bought roast potatoes. Disappointing
   

   The Plough - GalgateA répondu le 14 avril 2025

   Dear Caroline, Thank you for your feedback. We're sorry to hear that your experience didn't meet expectations. We apologise for the delay and the quality of the food you received. Your comments about the mushroom pie and roast potatoes have been noted and will be addressed with our kitchen team. We hope you'll give us another chance to provide a better experience. Best regards, The Plough
   

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3. G

   GEMMA

   Lancashire1 commentaire

   2.0

   Y est allé le 5 avril 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   Long wait for food.when starters arrived they were not as described on the menu. Another long wait for mains. Arrived burnt. Spoke to the manger twice and he handled the situation well but for what used to be a real treat with amazing food. Has really changed for the Worse
   

   The Plough - GalgateA répondu le 14 avril 2025

   Dear Gemma, Thank you for taking the time to share your feedback. I'm truly sorry to hear about your recent experience with us. It's disappointing to know that the food and wait times did not meet your expectations. We strive to provide excellent service and delicious meals, and it's clear we fell short during your visit. Your comments will be shared with our team to ensure we improve. We hope you'll consider giving us another chance in the future. Best regards The Plough
   

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4. S

   Simon

   Lancashire1 commentaire

   3.0

   Y est allé le 4 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 1
   4. Ambiance 4

   Staff inattentive but the food was reasonable value for money.
   

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5. R

   Ruby

   Lancashire2 commentaires

   3.0

   Y est allé le 1 avril 2025

   1. Cote globale 3
   2. Nourriture 1
   3. Service 5
   4. Ambiance 4

   Unfortunately our first issues was we couldn’t order what we wanted as a frier had gone down, I the chose Steak and Ale pie which could have been bought from any supermarket for a couple of pound and the chips were under cooked and cold. My friend ordered a steak sandwich which stated it had Mayo spread which she would have been happy with but it wasn’t Mayo it was mustard which she hates. To be fare to the young lady serving us she welcomed the constructive criticism and apologised went off spoke to the Chef and also head office and returned to give us a full refund. I understand they are under new management and appear to be having some hic ups, we have been going for a couple of years now on a monthly catch up and never had a bad meal before.
   

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6. F

   Fiona

   Lancashire1 commentaire

   3.0

   Y est allé le 26 mars 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 2

   Friendly staff. Apologised for delay as busy which was fine. Very willing to cook a single sausage for my dog. It was loud / pubby - but we were in the bar. I'd booked a dog friendly table - they had initially assigned restaurant where dogs not allowed Menu cheap and cheerful - but few vegetarian options. No side orders additional veg available. Much of it is fried ie probably deep fried. My onion rings were halfway to burnt e had been in fryer too long and oddly tasted of Indian spices. Chios were average. Tomato well cooked, no mushrooms. Steak was great, chicken tikka masala was apparently good.
   

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7. S

   Sean

   Lancashire1 commentaire

   3.0

   Y est allé le 23 février 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 1
   4. Ambiance 3

   Food was fine, but waited an hour for food. Not acceptable given it was not busy and no explanation of the delay.
   

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8. D

   David

   Londres2 commentaires

   3.0

   Y est allé le 23 décembre 2024

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   We have been to the Plough on other occasions and enjoyed a great meal. Sadly this meal was not as good.
   

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9. N

   Nicola

   Manchester2 commentaires

   2.0

   Y est allé le 15 décembre 2024

   1. Cote globale 2
   2. Nourriture 3
   3. Service 1
   4. Ambiance 1

   The pub is run by young adults. Service slow. Food ok but could have been better, chips over cooked, mushy veg. Sat with drinks after meal and as we left an hour after finishing our food our plates and empty glasses were yet to be cleared. The pub was not busy so no excuse. No back ground music just customer chatter. I will not be returning which is a shame as we used to visit regularly.
   

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10. E

    Emma

    Yorkshire7 commentaires

    4.0

    Y est allé le 7 décembre 2024

    1. Cote globale 4
    2. Nourriture 4
    3. Service 4
    4. Ambiance 4

    Nice meal again handy being near the Lancaster University to take our daughter out for a meal A bit busy in the bar area as a football match was on but everyone was friendly and staff polite and helpful Enjoyed our meal once again and the atmosphere 😊
    

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