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  5. I Drive / Sand Lake

The Palm Orlando

4.4
4.4
3514 Reviews
$30 and under
Steakhouse
Top Tags:

Wherever you join us, The Palm will always feel like home. Known as the go-to place for great steaks, craft cocktails and fresh jumbo lump Nova Scotia Lobster since 1926, The Palm is both sophisticated and welcoming to generations of guests, all of whom are treated like family from hte moment they walk in the door.

Make a reservation

2 people
May 2022
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7:00 PM
Booked 36 times today

Additional information

  • Dining style

    Fine Dining

  • Cuisines

    Steakhouse, Seafood, Italian

  • Hours of operation

    Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm

  • Phone number

    (407) 503-7256

  • Website

    https://www.thepalm.com/restaurants/orlando/

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Kyle Bowser

  • Catering

    You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.

  • Private party facilities

    We approach every private dining gathering as an opportunity to showcase The Palm’s signature hospitality, fantastic food, professional dining atmosphere and personalized service.

  • Private party contact

    Marisa Mathews: (407) 503-2384

  • Location

    5800 Universal Blvd. Orlando, FL 32819

  • Neighborhood

    I Drive / Sand Lake

  • Cross street

    Major

  • Parking details

    Hotel Parking

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Happy Hour, Non-Smoking, Private Room, Takeout, View, Wheelchair Access, Wine

Featured in

Menu

View menu on restaurant's website

What 3,514 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.5Ambience
  • 3.9Value

Noise • Moderate

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  1. OT

    OpenTable Diner

    Orlando

    1 review

    2.0

    1 review

    Dined 1 day ago

    overall2food5service2ambience3

    Let’s start with hard rock is amazing hotel. So we expect palms to be same. Well very underpar for quality of the hotel. I will give credit as we were late Amd they moved our reservation. Very nice. Service was very poor. Drinks for the cost. Old fashion at 23 dollars. Nope. Some of our food was forgotten about. Had to ask to take off bill. I could keep going but why. Sorry I hate bad reviews but personally for birthday and family trip we will never eat at the palms again in the hard rock hotel.

  2. OT

    OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5

    Awesome food and great service

  3. OL

    OrlandoLC

    1 review

    2.0

    1 review

    Dined 1 day ago

    overall2food2service5ambience1

    Very disappointed. To be clear, our servers were excellent and attentive. The food was not seasoned well and lacked flavor. We were at the restaurant for around an hour and a half. About 20 minutes after sitting down, the fire alarm strobe lights began flashing. There was no audible alarm, but there are at least 10 of these strobe lights in the main dining room, so it was impossible to avoid seeing one. These strobes continued to go off for the rest of our visit. The servers seemed annoyed- I overheard one saying that it happened all the time. The restaurant was busy so the talking noise level was very loud, but the music was even louder. It was impossible to have a conversation without yelling. Between the hour+ of strobes and excessive noise, we both had a headache at the end of the evening.

  4. S

    Shar

    Detroit

    89 reviews

    vip
    5.0

    89 reviews

    Dined 1 day ago

    overall5food5service5ambience5

    Excellent experience from arrival to departure. Steaks perfectly prepared and hashbrowns with blue cheese, were a delight. Staff was friendly and attentive.

  5. l

    lisv

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    Amazing service. High quality food. Highly recommend!

  6. TR

    TaylorR

    Orlando

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Good food and great service. Chris and Stephanie are excellent. We love sitting at the bar.

  7. CR

    CarolineR

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    A memorable dinner! Our server, Tom, was informative, helpful and friendly.

  8. OT

    OpenTable Diner

    Miami

    9 reviews

    3.0

    9 reviews

    Dined on May 13, 2022

    overall3food3service2ambience4

    Waiter was very nice but not attentive. No one came to refresh water, bread, drinks, etc. waited 30 minutes for check

  9. CG

    ChristinaG

    Orlando

    7 reviews

    vip
    2.0

    7 reviews

    Dined on May 13, 2022

    overall2food2service3ambience3

    So unbelievably over priced. We are from palm beach and are completely fine with paying for good food. This place has gone down hill. We will be taking this off our rotation. $23 for a side of pasta w red sauce. The size of a child portion. $25 drinks. Come on.

  10. SS

    SandyS

    New York Area

    1 review

    5.0

    1 review

    Dined on May 12, 2022

    overall5food5service5ambience5

    Our server was so lovely and sweet. The service was remarkable. The food was outstanding.

  11. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on May 11, 2022

    overall3food3service2ambience4

    Kitchen must have been extremely backed up as service was very slow and there weren’t that many people there. Food was good but not good enough for the prices charged. We have been a few times before and this experience was disappointing.

  12. OT

    OpenTable Diner

    Atlantic City

    6 reviews

    5.0

    6 reviews

    Dined on May 11, 2022

    overall5food5service5ambience5

    Had a wonderful time at the palm. Chris, Chrissy , and Angela at the bar were awesome. Our sever Gabe was great and the food in the dining room was on point. We look forward to visiting again.

  13. OT

    OpenTable Diner

    Orlando

    3 reviews

    vip
    3.0

    3 reviews

    Dined on May 8, 2022

    overall3food3service4ambience4

    The creamed spinach was very soupy. No black salt or salt at all on rim for margarita. Steak was cooked well, but not a lot of flavor. Overall, not impressed with the food for the price. My daughter and friend did say the salmon was very good and I loved the wedge salad

  14. BF

    BrianF

    New Mexico

    6 reviews

    1.0

    6 reviews

    Dined on May 8, 2022

    overall1food1service1ambience1

    Well everyone has a bad day- i got it. Greeting upon arrival by the “tall man” from what their associates said the head GM , was not nice and very gruff. Got it because its mothers day and they have been grinding all day. Waiter, will not use his name, was not engaging at all, got it as he probably was there all day. Sorry act like you care. Slow service at best however, if someone may have updated us to tell us , “Kitchens behimd but we are working on your order” would have been nice but never happened. After the salad we never did see rhe waiter for about 20 minutes. He came back eventually and looked at us like he forgit something- like our entrees. I did ask a manager walking by to check in the food. He said he moved our ticket up to get cooked next- sounds to me like the wauter forgot to put the order in. I have no proof of that but, looks like, felt like, sounds like tye waiter did not put in the order. In ten minutes or less after that engagement our food came out. Waiter brought the plates out bare handed that tells me the plates were cold. I sent the vegtables back as they were really cold. I ate my steak , no choice as i was hungry. My wife ate half of hers. Appetite was lost. I did talk to a kind and nice manager on the way out and told her our issue and we did not want a discount and just handed her the paid in full dinner check with notes on the check with the many issues. This appears to be an issues in many of their restaurants. We have experienced the same stuff in Denver , Vegas and Orlando. No one cares but we will never eat at a Palm again.

  15. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food4service4ambience4

    The only issue was after we got home we noticed the receipt charged us for wrong veal dish. We had veal martini not veal parmigiana which was 20.00 more than the other. I wish I would have checked more closely.

  16. w

    williamsr

    Nashville

    7 reviews

    3.0

    7 reviews

    Dined on May 8, 2022

    overall3food2service3ambience3

    Will not return. Very average food for a high priced restaurant.

  17. TN

    TerriN

    Savannah

    5 reviews

    vip
    5.0

    5 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Amazing service, food, everything! Jonathan and Heather were awesome. The food was fantastic, as always. Thanks for a great evening.

  18. SB

    SamuelB

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Everything was perfectly prepared and presented. You pay a premium for premium service and food. This was wonderful in every possible way. Made our anniversary celebration that much more special.

  19. OT

    OpenTable Diner

    Miami

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food1service5ambience3

    The steak was overcooked and flavorless. Wayyy too overpriced to taste like that. They were out of 3 different bottles of wine I had selected so we went with our 4th choice. Server was very friendly. overall not worth the price tag.

  20. JW

    JodiW

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food4service5ambience3

    Derrick our server was amazing! We were a bit tired and not ready for a lengthy dinner but the food and service was fabulous & made the dinner really nice ending to our packed day.

  21. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    Great waiter and great food as always!!

  22. s

    stevew

    West Palm Beach

    2 reviews

    4.0

    2 reviews

    Dined on May 1, 2022

    overall4food5service1ambience3

    Amazing tomahawk ribeye. Terrible service from our waiter

  23. CM

    ChrisM

    New York Area

    27 reviews

    vip
    5.0

    27 reviews

    Dined on May 1, 2022

    overall5food5service3ambience5

    Challenging dinner at the Palm Orlando. Not an exceptionally busy night but the service was not up to standard for the Palm. We ordered a number of items that were not served - oysters as an appetizers, asparagus fritte (received grilled)- those were removed and our asparagus fritte showed up after I finished my bone in filet. My steak was outstanding. My wife ordered a shrimp dish with a side of pasta - the pasta was served dry & crisp - words cannot describe how awful it was. We ordered two desserts, espresso & tea. After almost 15 minutes we got two desserts, cold espresso and no tea! My wife was convinced that the waiter threw in the towel and gave up on us. The manager checked in and offered to make things right - the meal continued to go down hill. I have never been disappointed at the Palm Orlando. I will go back - but I’ll need to manage the process better and that’s not how I like to dine.

  24. TN

    TonyN

    1 review

    2.0

    1 review

    Dined on April 30, 2022

    overall2food1service2ambience4

    Terrible chopped salad, good steak, sucky Gigi salad, waiter pushed sides, tried to upsell us on everything like a tire salesman on commission.

  25. JH

    JohnH

    Los Angeles

    8 reviews

    vip
    5.0

    8 reviews

    Dined on April 29, 2022

    overall5food5service5ambience5

    We love the palm and it been to this location many times. They have a good wine list that’s reasonably priced relatively speaking. Service is always good and the servers are pretty cool.

  26. w

    winediner

    New York Area

    18 reviews

    4.0

    18 reviews

    Dined on April 29, 2022

    overall4food3service4ambience5

    Service was very good, food was decent but nothing to write home about.

  27. d

    davidk

    London

    18 reviews

    vip
    5.0

    18 reviews

    Dined on April 29, 2022

    overall5food5service5ambience5

    Service was wonderful!

  28. OT

    OpenTable Diner

    Orlando

    3 reviews

    vip
    5.0

    3 reviews

    Dined on April 29, 2022

    overall5food5service5ambience5

    AMAZING SERVICE & AMAZING FOOD!! THE MANAGER STEPHANIE AND OUR WAITRESS HEATHER WAS INCREDIBLE!!!! Top notch!!!!! Literally the best experience ever! The chef is incredible! The food was delightful. You must have the lobster!

  29. MB

    MonicaB

    1 review

    1.0

    1 review

    Dined on April 26, 2022

    overall1food1service4ambience3

    Way too expensive for what you get. A little piece of steak was $56 and that was all you got…no sides no veggies, nothing! Just a ti y piece of steak with no flavor at all. I spent over $100 for myself to have a piece of steak, a salad and a shared side. I would never eat there again.

  30. S

    Spinninsista

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on April 24, 2022

    overall5food5service5ambience5

    Absolutely amazing and delicious as always! The sides are generous and our steaks wee cooked to perfection! Always favorite stop when we are in Orlando or Vegas! The Palm NEVER disappoints!

  31. OT

    OpenTable Diner

    Calgary

    1 review

    5.0

    1 review

    Dined on April 24, 2022

    overall5food5service5ambience5

    Amazing food and service. A must if you are in Orlando!

  32. N

    Neveragain

    Orlando

    6 reviews

    5.0

    6 reviews

    Dined on April 24, 2022

    overall5food5service5ambience5

    Great service.

  33. s

    sglfarm

    Philadelphia

    8 reviews

    3.0

    8 reviews

    Dined on April 23, 2022

    overall3food2service5ambience4

    Service was great. Apps were so so and my son's veal was very undercooked. We ate separately since we had to wait for a new meal. Was hoping to be blown away but instead left underwhelmed to say the least. $450 for two should've been memorable for great food. Maybe just an off night. Too bad for us.

  34. AS

    AnthonyS

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience4

    First time visiting The Palm, very good! The sea bass was great! Our server Lyndsey was the best!

  35. C

    Carlo

    Las Vegas

    1 review

    4.0

    1 review

    Dined on April 22, 2022

    overall4food4service3ambience4

    El servicio estuvo lento

  36. JS

    JoeS

    Philadelphia

    28 reviews

    vip
    5.0

    28 reviews

    Dined on April 20, 2022

    overall5food5service5ambience5

    Food was fantastic. Wedge salad was one of the best I have ever had. Tomahawk was perfectly cooked . Everyone enjoyed their meals. 7 layer cake for dessert was outrageously good.

  37. OT

    OpenTable Diner

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on April 17, 2022

    overall5food5service5ambience4

    Easter lunch after mass.

  38. r

    rando

    Orlando

    7 reviews

    vip
    5.0

    7 reviews

    Dined on April 16, 2022

    overall5food5service5ambience5

    captain bob is the best server !

  39. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    Great food, very pricey!

  40. G

    Golfer

    New England

    26 reviews

    3.0

    26 reviews

    Dined on April 15, 2022

    overall3food2service5ambience4

    Have been going to The Palm Orlando for many years and this was the worst meal ever. We will not return! Very disappointed in the change in menu and quality of food.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers

  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables

  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking

  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from The Palm Orlando using the Order Online button. The Palm Orlando also offers takeout which you can order by calling the restaurant at (407) 503-7256.

The Palm Orlando is rated 4.4 stars by 3514 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
May 2022
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
7:00 PM
Booked 36 times today
Google Map for The Palm Orlando

5800 Universal Blvd. Orlando, FL 32819

Additional information

  • Cross street

    Major

  • Neighborhood

    I Drive / Sand Lake

  • Hours of operation

    Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm

  • Cuisines

    Steakhouse, Seafood, Italian

  • Dining style

    Fine Dining

  • Dress code

    Smart Casual

  • Parking details

    Hotel Parking

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Executive chef

    Kyle Bowser

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Happy Hour, Non-Smoking, Private Room, Takeout, View, Wheelchair Access, Wine

  • Website

    https://www.thepalm.com/restaurants/orlando/

  • Phone number

    (407) 503-7256

  • Catering

    You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.

  • Private party facilities

    We approach every private dining gathering as an opportunity to showcase The Palm’s signature hospitality, fantastic food, professional dining atmosphere and personalized service.

  • Private party contact

    Marisa Mathews: (407) 503-2384

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