The Palm Orlando

4.6
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2896 Reviews
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$50 and over
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Steakhouse
The Palm Orlando is located in the city's hottest hotel - The Hard Rock Hotel at Universal Studios - and has truly become the place to "see and be seen." For over 90 years, The Palm has been famous for USDA Prime aged steaks, Jumbo Nova Scotia Lobster, authentic Italian fare, fresh premium seafood, generous portions, outstanding service, and an atmosphere like nowhere else. It's your favorite table, your favorite drink, and the best of everything. Experience the ongoing celebration of timeless tradition, lively spirits and legendary taste. Ask us about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and The Palm experience.
What 2896 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.2
value
Noise · Moderate
87% of people would recommend it to a friend
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WJ
WilliamJ
Orlando
1 review
Dined on March 14, 2020
Overall5food5service5ambience5

Excellent service and food. Loved the experience!

OT
OpenTable Diner
San Francisco
2 reviews
Dined on March 14, 2020
Overall5food5service5ambience5

Awesome food and service. Always have a great time.

OT
OpenTable Diner
Orlando
1 review
Dined on March 12, 2020
Overall4food5service5ambience1

Neighbour very very noisy

S
Sassy
New England
12 reviews
Dined on March 12, 2020
Overall5food5service5ambience5

It was our anniversary. The food was excellent very large portions . The wait staff was very meticulous and appropriately friendly. I’ve been to the Boston one on several occasions. I would highly recommend The Palm

OT
OpenTable Diner
Miami
7 reviews
Dined on March 11, 2020
Overall3food3service4ambience3

Hotel quite old, same the restaurant. Not like other Palm locations

RW
vipRichardW
Dallas
2 reviews
Dined on March 10, 2020
Overall5food5service5ambience5

Exceptional! Ask for Joyce.

TB
vipThomasB
Orlando
15 reviews
Dined on March 10, 2020
Overall5food5service5ambience3

During these anxiety ridden times in which we find ourselves today, dinner at the Palm was a pleasant enjoyable distraction!

DD
DixieDeb
New York Area
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

From start to finish the meal, service, atmosphere were all outstanding. If I had to pick one thing we were a little disappointed in, it would be that the oyster were a little small; that being said they tasted very good. I would definitely recommend it!

DS
DavidS
Houston
1 review
Dined on March 6, 2020
Overall1food1service1ambience2

I am aware that the Palm is now a part of Tilman Fertitta's empire (Landry's et al) and that the Palm has been failing for years. The Palm Orlando is a restaurant that just doesn't care. It took about an hour and a half for the food to come out and when it did, it was cold. No apologies were offered by the staff or management. Our waiter simply disappeared (well, not really: I could see him shooting the breeze upfront with the hostess). I had to track him down to remind him to bring out the bread (multiple requests). After all this, you would think they would have comp'ed our desserts and coffee? Nope, think again. Do not eat here, I don't care how desperate you are.

s
stevet
1 review
Dined on March 5, 2020
Overall5food5service5ambience5

This Orlando location must be the best Palm in America - we've tried several and this is our 3rd trip here and it is always consistently delicious with excellent service. Had the smallest lobster offered that evening - 3 lbs, and ordered the creamed spinach and three cheese potatoes, all very good. We also ordered a steak, cooked to perfection as well. Our server was dynamic, friendly and was great about letting us taste a few wines before we committed. Everything about the meal was perfect, and I can't wait to return to Orlando just to visit again!

OT
OpenTable Diner
Orlando
1 review
Dined on March 1, 2020
Overall5food5service5ambience5

Wedding dinner

HS
HarryS
1 review
Dined on February 29, 2020
Overall2food4service1ambience1

Food was good but our server was not very knowledgeable or attentive! Also it was so loud We could barely talk
To each other. And wasn’t sure about dress code. The door said proper attire required! We were dressed appropriately but many were in shorts and T-shirt’s!!

o
viporlandofoody
Orlando
14 reviews
Dined on February 29, 2020
Overall3food4service3ambience3

We were a party of 6 adults and 1 child. Our reservation was 6:30- we did not get our food till 8:00. way too long of a wait. very surprised , though they were busy, they should have enough man power to get food out faster than that.

CC
ChrisC
Orlando
1 review
Dined on February 29, 2020
Overall2food4service1ambience3

For some reason, the service this evening was very slow. Ordered our meals & didn’t get it until almost an hour later. 2 different waiters, and in the end, we were given a free dessert, but no reason for the poor service.

EJ
ErinJ
Naples
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

Amazing food and service. We can for our anniversary. The only small issue was that our waitress forgot to pack my wedge salad that I did not eat much of Togo. I called and Chris took care of the situation by crediting for the salad that I didn't get to enjoy.

HD
vipHeatherD
New Orleans
4 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

We went here for our anniversary and the food and service was amazing. All of the staff wished us happy anniversary as they walked by us. The food was so delicious and worth every penny. I would definitely recommend and dine again.

D
vipDolfankat66
Orlando
45 reviews
Dined on February 25, 2020
Overall5food5service5ambience5

Always yummy. Always consistent. Always satisfied! Thanks Christian

O
vipOscar123
New England
10 reviews
Dined on February 24, 2020
Overall5food5service5ambience5

Jessica our server was very attentive. We had a wonderful dinner. Our New York Prime Strip was cooked to perfection and the Three-Cheese Potatoes Au Gratin were amazing. We make sure to visit when in Orlando.

LL
LisaL
Detroit
2 reviews
Dined on February 23, 2020
Overall4food3service5ambience2

We have frequented this restaurant every year for the past four on our trip to Universal Studios. It was a little off this year. I thought there was a dress code. Disappointing to see people in shorts & baseball caps. Changes the whole feel & when you’re spending $50+ dollars for what was a mediocre steak this visit, you come to expect a certain ambiance. Our server Katie was wonderful, very attentive & when a rowdy, inebriated group next to us became so noisy, they thankfully moved us.

OT
OpenTable Diner
Las Vegas
1 review
Dined on February 23, 2020
Overall3food3service3ambience4

Ordered a Double Cut 36oz NY Strip cooked Medium. It took 45 mins and was a single cut NY strip cooked border line rare- Medium Rare..the waiter made no mention of the Double cut not being available. We only found out when we received the bill. The waiter also had to return it to the Kitchen to be cooked further and still brought it out closer to Medium-rare. Truly disappointed with this visit after so many great visits here.

a
vipalucash
Tampa
23 reviews
Dined on February 23, 2020
Overall5food5service5ambience5

I brought a first-timer with me and she enjoyed everything. It’s great to have such consistency.

OT
OpenTable Diner
San Francisco
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Just wonderful. Best Happy Birthday rendition ever!

OT
OpenTable Diner
New England
2 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Good food good service.

N
Nicklausb
1 review
Dined on February 22, 2020
Overall1food3service1ambience1

Won’t let families in bar area

Restaurant took 3 hours to serve us

Wasn’t busy

CP
CarolPB
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

I can sum this up in one word! FABULOUS! Lobster was to die for! Cheesecake is a must!

r
viprhoda
Orlando
248 reviews
Dined on February 22, 2020
Overall1food1service1ambience3

This restaurant was once our favorite but something has changed. Service is off not as people friendly anymore no one checking on our table we actually had to get up twice to get anyone’s attention. Two out of four dinners not right. Our apps also a problem.

Giving this place a big pause for now!

OT
OpenTable Diner
Charleston
3 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Husband’s 63rd birthday! Fabulous! Thank you!

b
bernardomslima
1 review
Dined on February 21, 2020
Overall5food5service4ambience4

Very good meal and service. A nice wine list, w/ a great variety of choice. Do not forget to have NY cheese cake and ask for residents discounts.

JE
JeannieE
1 review
Dined on February 21, 2020
Overall5food5service5ambience5

The New York Strip steak was prepared to perfection. It was the best steak I have ever had- better flavor than Ruth’s Chris. The service was impeccable. We will definitely return.

RS
vipRobS
New York Area
32 reviews
Dined on February 20, 2020
Overall5food5service5ambience5

Visiting the Palm in Orlando is a family tradition and GM Christian Gabriel always goes out of his way to make us feel like family. I could not be more pleased with the food, service, and overall experiences from the Palm in Orlando. It's a home away from home.

OT
vipOpenTable Diner
Washington DC
1 review
Dined on February 19, 2020
Overall1food4service1ambience4

Aweful service. Took forever to get our food. One waiter working the entire room.

OT
OpenTable Diner
New York Area
4 reviews
Dined on February 17, 2020
Overall5food5service5ambience5

Great food, fantastic service, atmosphere is very upscale but causal, interesting mix, great steak and seafood options, very pricey, but no surprises on cost. Great drinks. Would eat here again.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

Everything was wonderful from beginning to end. We had Julian as our server. He was attentive, knowledgable and made sure my birthday was special. The food was delicious and would definitely recommend for any special occasion.

OT
OpenTable Diner
1 review
Dined on February 16, 2020
Overall5food5service5ambience5

We had an amazing time for my wife’s birthday! Joyce was our server and she was awesome! We will def be back! Thanks for the great experience😊

OT
OpenTable Diner
London
1 review
Dined on February 16, 2020
Overall5food5service4ambience4

Always good standard. Sharing certain dishes gives value

OT
OpenTable Diner
Orlando
3 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

The whole experience was excellent, food was delicious and the service superb

BK
vipBuzzK
Orlando
11 reviews
Dined on February 16, 2020
Overall4food5service3ambience5

Ive been going to The Palm for 20 years. It used to be in my opinion a special experience - 5 star restaurant food/service/atmosphere. now its just a high priced tourist restaurant. Great food, but service is no better than any expensive tourist eatery. clientele - If Im paying $$$$ for my dinner, I don't want the people next to me dressed in shorts and T-shirts. takes away from the experience 100% I will still eat there, but its not the "special experience" it used to be -

V
Victoria
Nashville
1 review
Dined on February 15, 2020
Overall2food2service4ambience3

The quality of food has decreased since my husband and I were there a year and a half ago with the prices almost doubled. Will not being going back to this restaurant we once loved.

DL
DarrenL
1 review
Dined on February 15, 2020
Overall3food4service1ambience3

Food was "ok", but nothing special. Service was absolutely terrible.

s
vipshannonv
Orlando
86 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Always excellent! Prime rib and crab cakes as our version of surf and turf simply amazing.
Megan as our wonderfully attentive wait staff and great company you can never go wrong!!

FAQs

The Palm Orlando offers takeout which you can order by calling the restaurant at (407) 503-7256.

The Palm Orlando is rated 4.6 stars by 2896 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.

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