The Palm Orlando

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1. JF

   JFAESQ

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Courteous and attentive wait staff. Always an enjoyable evening. Food never disappoints.

   Report
2. L

   Lodemups

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   overall5food5service4ambience5

   Food was outstanding like every time we’ve been to The Palm. Service was a four because server failed to clear table before main course arrived, not a big deal, but not to the standard that The Palm has set. Expect it to be expensive for drinks, apps, salad, main and dessert. Everything we ate was perfect. Overall, it’s a great experience and great food.

   Report
3. Y

   Yummy44

   London

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   overall5food4service5ambience5

   Delicious steaks and hand crafted cocktails - excellent service !!

   Report
4. OT

   OpenTable Diner

   Indiana

   1 review

   5.0

   1 review

   Dined on August 7, 2022

   overall5food5service5ambience5

   Very good service. Food was excellent

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5. OT

   OpenTable Diner

   Nashville

   4 reviews

   4.0

   4 reviews

   Dined on August 7, 2022

   overall4food4service3ambience4

   Food was good. Pretty pricey. Service was decent.

   Report
6. k

   kevinm

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined on August 5, 2022

   overall5food5service5ambience4

   Great starter and steak i recommend anyone go there . Very nice

   Report
7. w

   waynev

   Caribbean

   22 reviews

   5.0

   22 reviews

   Dined on August 2, 2022

   overall5food5service5ambience5

   The treatment, quality and attention to detail was excellent. Really made my birthday a day to remember. Thanks.

   Report
8. RS

   RubenS

   Orlando

   1 review

   5.0

   1 review

   Dined on July 30, 2022

   overall5food5service5ambience5

   The food was so divine that this, is a must have from now on when I visit Universal Studios!

   Report
9. OT

   OpenTable Diner

   Washington DC

   25 reviews

   vip
   4.0

   25 reviews

   Dined on July 27, 2022

   overall4food5service5ambience4

   Very good service. Food is consistently good. Lobster may have been slightly overcooked still enjoyed it.

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10. OT

    OpenTable Diner

    Milwaukee

    1 review

    5.0

    1 review

    Dined on July 27, 2022

    overall5food5service5ambience5

    quick seating and service with great food!

    Report
11. LB

    LBakersmith

    Orlando

    38 reviews

    vip
    5.0

    38 reviews

    Dined on July 25, 2022

    overall5food5service5ambience5

    Celebrating my husbands birthday. Food is good and service by Lindsey was excellent. We go here only for special occasions because it is pricey, but very good. My only negative comment is I wish they had a 1/2 wedge salad because the full salad can feed 4 people.

    Report
12. VI

    VIPmemberWindermere

    Orlando

    93 reviews

    vip
    5.0

    93 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    Great food and Service in the bar with Jess and Chris !

    Report
13. OT

    OpenTable Diner

    Orlando

    1 review

    1.0

    1 review

    Dined on July 23, 2022

    overall1food1service2ambience4

    Our server was good. The atmosphere was good. The kitchen is a disaster and value isn’t there. Ordered the $120 tomahawk to share with the wife. Steak came out and the bone weighed more than the steak. Supposed to be 32oz. Would have been lucky if the actual meat weighed 16oz’s. I say would have because upon cutting into it, the steak was raw. Sent it back. My buddy sent his filet back for the same reason. He received his steak and the entire party had finished eating and our steak was still in the kitchen and our sides were congealing. Cancelled the steak and went home. Don’t bother. This place has gone downhill since it was bought out.

    Report
14. SW

    ScottW

    Dorset

    2 reviews

    3.0

    2 reviews

    Dined on July 21, 2022

    overall3food3service5ambience4

    Ordered the Veal Chop, but the menu (or waiting staff) did not mentioned it was breaded.

    Report
15. F

    shelleyF

    San Antonio

    1 review

    4.0

    1 review

    Dined on July 14, 2022

    overall4food2service5ambience3

    Was out of a few menu item and was not told until we ordered Very disappointed since we made reservations for the gnocchi

    Report
16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 12, 2022

    overall5food5service5ambience5

    We had a wonderful water and the food was phenomenal

    Report
17. r

    rhoda

    Orlando

    316 reviews

    vip
    5.0

    316 reviews

    Dined on July 9, 2022

    overall5food5service5ambience5

    We are regulars at The Palm but have not gone as often due to the limited menu. Well that has changed and there were so many fabulous choices I had a hard time ordering! Had the new fennel salad yummy! Also for dinner a terrific tuna dish. Service fabulous by John and everything was delicious. Now I will be going back on a regular basis!

    Report
18. AS

    AnthonyS

    Indiana

    5 reviews

    vip
    5.0

    5 reviews

    Dined on July 8, 2022

    overall5food5service5ambience5

    Good and service were superb!

    Report
19. MM

    MikeyMike

    New York Area

    13 reviews

    4.0

    13 reviews

    Dined on July 4, 2022

    overall4food4service5ambience5

    A bit too salty and pricey. Otherwise it was fine.

    Report
20. KM

    KrisM

    Orlando

    2 reviews

    2.0

    2 reviews

    Dined on July 2, 2022

    overall2food2service2ambience5

    Food was average. We had the sea bass, which was a little fishy, and the dry rub steak. My husband said he had better steaks at Outback. Service was below average especially considering we had a server and an assistant. Had to wait for refills. Caesar Salad was good and the thin toasts they serve in the bread basket. Overpriced and disappointing. Ambiance was cool.

    Report
21. A

    Adman

    Orlando

    67 reviews

    vip
    5.0

    67 reviews

    Dined on July 1, 2022

    overall5food5service5ambience4

    The filet cooked perfectly. The lobster tail was the perfect size at 10 ounces and priced right at $50. Service could not have been better. The bread has been atrocious since Landry bought it out. That should be an easy fix. It’s the only negative in the place. Cheap bread for an upscale steak house.

    Report
22. GO

    GregO

    1 review

    5.0

    1 review

    Dined on July 1, 2022

    overall5food5service5ambience5

    Amazing dinner; start to finish. Heather is truly an asset to this establishment.

    Report
23. FN

    FoodieNY

    Naples

    18 reviews

    vip
    2.0

    18 reviews

    Dined on June 26, 2022

    overall2food2service2ambience4

    I have been going to the Palm for the past 40 years since I’m a kid. I’ve been to the various locations in NYC, MIAMI, Las Vegas, Atlantic City, closed locations in Puerto Rico & Tampa. Orlando should be closed. The food was terrible and the server was a weirdo who would say “sorry man”. Started off with a lousy bread basket not the traditional delicious bread that the Palm is known for. Appetizers were sent back. We ordered a west coast Gigi salad and it came out w one squashy shrimp cut into slivers not chunks like it should be. One bite and I could taste that the shrimp was bad. We ordered baked clams orreganata and were brought steamed clams so they were sent back. The steak was small considering it was almost $70. Ordered a 5 lb lobster that looked like a 2 lb body w big claws from another lobster. The half and half was not edible because it had so much pepper in the batter that we couldn’t eat it. The server brought fries to the table that we didn’t order and they were so over cooked that they were dark brown -no one even tried them cause they looked gross. The other 3 sides were the only good part of the meal. It was my daughters birthday and when she stepped away he asked me what she would like. He brings her a cheesecake with a candle, drops it in front of her and leaves- no song. He never asked us for a dessert order nor showed us a menu. He just tried to sell over priced dinner drinks. Then the bill came and he didn’t comp the birthday dessert, tried to charge us for a bottle of sparkling water that we didn’t order. Terrible dining experience from our favorite steakhouse. On top of it all a manager never stopped over with all the problems we had. I will NEVER go back to this location.

    Report
24. G

    Gomez

    Phoenix

    1 review

    vip
    1.0

    1 review

    Dined on June 25, 2022

    overall1food2service2ambience2

    Average (at best)food and overly solicitous wait staff.

    Report
25. JU

    JULIOF

    Naples

    35 reviews

    vip
    5.0

    35 reviews

    Dined on June 24, 2022

    overall5food5service5ambience5

    Antonio our waiter was outstanding and the food was exceptional as always

    Report
26. CA

    CherylA

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on June 23, 2022

    overall5food5service5ambience5

    Food was great, I feel way overpriced but it is within the Universal Park so high prices are expected.

    Report
27. JO

    JOHNS

    Philadelphia

    10 reviews

    vip
    5.0

    10 reviews

    Dined on June 22, 2022

    overall5food5service5ambience5

    We love the Palm at Hard Rock we go every time we are in Orlando

    Report
28. DO

    DavidO

    Orlando

    8 reviews

    5.0

    8 reviews

    Dined on June 21, 2022

    overall5food5service5ambience5

    Party of 4, two birthday events. Tom was great as waiter

    Report
29. OT

    OpenTable Diner

    Cleveland

    1 review

    vip
    3.0

    1 review

    Dined on June 19, 2022

    overall3food3service2ambience3

    We ate at the palm for Father’s Day son June. Although my husband loved his prime rib, my son and I had substandard meals for the bill being almost $400. My son asked to leave the vegetable out of his pasta and this began a very complicated process of the server trying to change the dish which and not listening to my son. All he wanted to change was to have the vegetable removed, but what he ended up with was a flavorless pasta with shrimp added, sausage and veggie removed, and barely any sauce. It was truly disappointing. The server just wouldn’t let it go and seemed to be SO intent on “we can make you anything you want” and not actually listening to the client that my whole evening was ruined. My shrimp sauté was fine but nothing to write home about. I ended up eating the shrimp from my son’s meal that the pushy server added and it was very dry and over cooked. We just returned from a month in Orlando, and honestly with eating almost 5 weeks of theme park food, this was my second biggest disappointment of our vacation. The ambience was VERY loud like you are eating in the middle of a train station and we felt very much like just a number. And as stated before, an almost $400 meal should be anything but disappointing. If you go, stick with the prime rib/steaks.

    Report
30. BE

    BoraE

    Orlando

    12 reviews

    vip
    5.0

    12 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    We had a great Father’s Day dinner with family. The prime rib special was wonderful and so was all the other entree items we ordered

    Report
31. OT

    OpenTable Diner

    Dallas

    1 review

    vip
    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    The Palm in Hard Rock was outstanding! Every morsel of food was exquisite and nothing was left on our plates. Service was impeccable. Truly great experience.

    Report
32. AM

    AmyM

    1 review

    2.0

    1 review

    Dined on June 18, 2022

    overall2food4service3ambience3

    The service was painfully slow. We ordered things we never received & received things we didnt order. For a $500 meal I would expect better service. The food was good but I would not return

    Report
33. JB

    JoeyB

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    The best food and service on property! Absolutely love it.

    Report
34. OT

    OpenTable Diner

    Orlando

    2 reviews

    4.0

    2 reviews

    Dined on June 17, 2022

    overall4food4service5ambience5

    Filet was over cooked but everything else was great.

    Report
35. S

    S2022

    1 review

    3.0

    1 review

    Dined on June 17, 2022

    overall3food5service5ambience3

    We checked in a bit earlier, host indicated we had to wait, which is fine but was not so polite or apologetic for the wait. Food and Service was Wonderful and that made up for our Not so Great Start to our Father's Day Early Dinner Celebration.

    Report
36. MV

    MariaV

    Orlando

    19 reviews

    5.0

    19 reviews

    Dined on June 14, 2022

    overall5food5service5ambience5

    Great overall. We will be returning.

    Report
37. CP

    CustomPen

    Naples

    101 reviews

    vip
    5.0

    101 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    We had excellent service at the bar, food and drinks with Chris and Christina…. Fun, positive input into our our meal selections as well as wine choices. We visit every time we go to Orlando and will continue to do so!

    Report
38. OT

    OpenTable Diner

    Miami

    1 review

    1.0

    1 review

    Dined on June 12, 2022

    overall1food2service3ambience2

    We actually started off the night having an amazing time. We started with the lobster bisque and the onion soup, which were both incredible. We were not super hungry so we ordered the large filet and garlic mash potatoes. We had them split the filet cause my wife is pregnant, which we told the waiter. I wanted it cooked medium, she wanted it medium well so that it was light pink, with no blood. Here is where things went terribly wrong. When they brought out the steak, both were medium rare, and mine was served with blue cheese melted on it (which I had not asked for). The waiter knew the order was wrong and still proceeded to serve steaks as is, i’m sure cause they were getting ready to close. When I told the waiter, he took the steaks and mash back to the kitchen. He came back 5 minutes later with the steaks. To our surprise, they just scraped the blue cheese off and threw both of the steaks in the broiler. It was the driest filet mignon we’ve ever had. It was literally charred on the outside with pieces of black. We ended up not continuing to go back and forth with the waiter and kitchen. (Although we really should have) so we just proceeded to cut the entire outer char layer of the steak and at the inside. Thank god we had ordered a sauce for the steak. I forgot the name, but it was like a hollandaise sauce with lobster pieces. Had it not been for that, the steak was inedible. When the waiter asked how our meal was, I was honest with him and told him how bad the steak was. Apparently he told the chef, and the chef basically didn’t care and did nothing to really accommodate. They tried to solve it with a complimentary dessert. Thanks, but no thanks. I just want my $70 filet mignon the way I asked for it.

    Report
39. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food4service5ambience3

    Everything was great but the just ok. Oh

    Report
40. OT

    OpenTable Diner

    Oklahoma City

    8 reviews

    4.0

    8 reviews

    Dined on June 11, 2022

    overall4food5service5ambience5

    Food was great and so was service. I got up charged significantly on a menu substitution that I wish would have been communicated better.

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