The Palm Houston

4.6
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1129 Reviews
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$50 and over
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Steak
The Palm is renowned for its USDA Prime aged steaks, jumbo Nova Scotia lobsters, authentic Italian dishes, warm smiles, outstanding service and an atmosphere like nowhere else. Located at 6100 Westheimer, The Palm’s newly revamped Houston location offers seating for more than 300 patrons, extensive private dining options and a beautiful outdoor dining patio.
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Private Dining

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What 1129 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.1
value
Noise · Moderate
81% of people would recommend it to a friend
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l
New York Area
22 reviews
Dined 4 days ago
Overall3food3service4ambience3

In our estimation this dinner was not up to the normal Palm standards. Welcoming was warm and very friendly. Server was relatively new and a bit unsure of himself. This was a special menu combining lobster and steak. The lobster was good but the steak was over seasoned and dry. Not up to the standards we have come to know and expect at The Palm.

OT
1 review
Dined 5 days ago
Overall5food5service5ambience5

Great food and amazing service

GK
1 review
Dined 6 days ago
Overall5food5service5ambience4

Sometimes The Palm is hit and miss in terms of food taste. Big lobsters, for example, aren’t always the most tasty. The situation doesn’t improve if they have been overcooked. This visit, however, even if it was busy because of Valentine’s Day, was excellent, everything!! We were so happy and content ... thanks to all who made our special night so enjoyable.

RR
Houston
217 reviews
Dined on February 13, 2020
Overall5food5service5ambience5

Great Service
Great Food.
Great ambience

KJ
1 review
Dined on February 13, 2020
Overall1food1service1ambience3

The night was off to a bad start and we should have left because we were ignored for the first 20 minutes after we were seated. We had to stand in the walkway to get a waiter to make eye contact and get our drink order. 15 minutes later we got our drinks then waited for anouther 15 minutes to place our order. They were not busy just slow. Our salad and bisque (lobster flavored - no lobster) arrived on time. When our steaks arrived my wife go the end cut that had a huge white stripe of gristle in the middle. We flagged down a manager who apologized and took it back to get another steak. My wife and I split my steak while we waited on her steak. Once we were done with mine we had to flag down the waiter, who was surprised she did not have a steak. He appeared shortly after with a Rare steak - we ordered Medium Rare Plus... He took it back to the kitchen and returned in 10 minutes with a Burnt, Chared - Extra Well Done. We flagged down the manager again and she apologized again. We sent the steak back and she offered us a crab cake as a replacement. ... This was my wife's birthday! When the bill came the waiter said that if it was up to him he would have taken care of the bill - instead of the manager just too off my wife's steak.

OT
Houston
1 review
Dined on February 11, 2020
Overall5food5service5ambience5

Kenneth was knowledgeable and attentive

MR
1 review
Dined on February 8, 2020
Overall2food2service5ambience2

The food was good not spectacular considering the price. Also restaurant definitely needs to be upgraded.

a
Houston
118 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

Wonderful dinner celebrating a birthday. Greeted warmly and were seated at our favorite booth. We had a 5 pound lobster for our appetizer. The linguine and white clam sauce was served seasoned well with garlic and herbs. Full portion served very warm and al dente. Steak and wild mushrooms delicious. Carrot cake for dessert enough for two and very satisfying. Thanks Leslie for remembering my birthday!!

S
Houston
6 reviews
Dined on February 6, 2020
Overall5food5service5ambience5

This is one of the premier steak houses in Houston which speaks volumes because Houston has A lot to choose from. The Palm also has an awesome lunch menu!!

MB
Houston
3 reviews
Dined on February 6, 2020
Overall5food4service5ambience5

All staff was very attentive and pleasant from the Valet guy to the waiters to the manager that stopped by our table. Crab cakes were excellent. Lobster bisque was a little salty and minimal amount of lobster but was still delicious!

DW
Houston
8 reviews
Dined on February 5, 2020
Overall5food5service5ambience5

Excellent dinner. I usually only go for lunch with my team from work and am always very happy with the service and the food. Recently, they have been having some excellent specials. Burger and Beer (lunch special) and that burger was so good! The dinner special of Filet and Alaskan King Crab brought me back for dinner the next week and wow, was it ever good! Service is top notch there also! Keep up the great work!

OT
Houston
7 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

We had another great experience good good snd wonderful service. We love their steaks the best in town.

DS
Houston
11 reviews
Dined on January 31, 2020
Overall4food5service5ambience4

Food very good. Server same. Took over 30 minutes for food after ordering.

KS
Houston
10 reviews
Dined on January 20, 2020
Overall5food5service5ambience5

Excellent broiled lobster.

L
Houston
35 reviews
Dined on January 17, 2020
Overall4food4service3ambience4

The service is slow for the number of people in this place.

C
Houston
3 reviews
Dined on January 16, 2020
Overall5food5service5ambience5

Our overall experience was amazing. Food was superb, wait staff went above and beyond.

g
San Francisco
26 reviews
Dined on January 16, 2020
Overall5food5service5ambience5

Everything was A+!

C
Houston
16 reviews
Dined on January 13, 2020
Overall4food5service3ambience4

Food was really good, all of us enjoyed the lunch special, and two of us had the excellent filet. The service was goofy, however. Even though the restaurant was far from full, the starters came out at separate times, the waiter went MIA with the bill at the end. Expect better services, but the food did make up for it.

K
Naples
21 reviews
Dined on January 12, 2020
Overall3food3service4ambience4

I've been a fan of The Palm for 45 years and it used to be my favorite restaurant bar none. When the next generation took over it started sliding downhill. I don't know if it's "new" ideas, the family bickering, the bankruptcy filing or something else but it's just not as good as it used to be. Is it me? Maybe. But on our recent visit the place was virtually empty with just a few other tables dining when the place used to be quite busy. That tells me I'm not the only disenchanted customer.

a
Houston
118 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Great food - steak, lobster and Italian - and terrific service in a classy but relaxed atmosphere. We shared a 3 lb lobster and veal Marsala this time. Wonderful. Best neighborhood steak joint in Houston.

RB
Houston
15 reviews
Dined on January 10, 2020
Overall4food5service4ambience4

Celebration

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F
Houston
15 reviews
Dined on January 8, 2020
Overall5food5service5ambience4

Great service and delicious food.

OT
Atlanta
6 reviews
Dined on January 7, 2020
Overall5food5service5ambience5

Great business lunch.

OT
Houston
8 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

New Years Eve dinner. Everything was fantastic

A
Houston
44 reviews
Dined on December 25, 2019
Overall5food5service4ambience4

Wonderful meal, great service, one of our favorites.

OT
Houston
2 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Fabulous place to celebrate Christmas!

DC
Austin
12 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Great service, great food. Expensive but well worth it

CL
Houston
5 reviews
Dined on December 25, 2019
Overall3food4service2ambience4

Food was very good. Service was not so good. Based on web site we were led to believe they would
have prime rib on Christmas Day. Not the case. Waiter then described a surf and turf completely different than what was served. It was good nonetheless it was not what we expected. One person in our party had the lobster and another a veal dish. Both were good. Overall a bit disappointed compared to other Palm experiences.

TU
1 review
Dined on December 25, 2019
Overall4food5service2ambience3

Bad management Greeting after a minute of standing. Manager was discussing strategy and then finally greeted us. Then our hostess cane and ask again about reservation. Already told manager our reservation then again. Manager should of told the hostess the reservation we had.

OT
Guadalajara
8 reviews
Dined on December 25, 2019
Overall3food3service5ambience4

Just wasn’t worth 250 for 2. The NY strip for 2 had gristle. The best part was the Brussel sprouts.

OT
Houston
13 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

Fantastic as always/wait bit more than usual. However our host was terrific. And handheld beautifully.

Our group has great time.

LK
Houston
10 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

This is an annual Christmas Eve event for us. We always order something we can not prepare at home. FOr me it's the Lamb Chop (excellent), the wife has the Bacon Wrapped Scallops (again excellent). We would recommend The Palm for any special event or just a nice date night.

OT
Atlanta
6 reviews
Dined on December 24, 2019
Overall4food4service4ambience5

Christmas Eve, I had a waiter I have never seen before and I would have rather had someone else. Every table in the restaurant was full. Also, Creamed Spinach should be renamed Creamed Nutmeg, because that’s all I tasted. That said, it’s still my favorite steakhouse in town.

EP
Houston
8 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

The Palm was so amazing. We had our son’s 17th birthday dinner there and the staff could not have been more accommodating and fabulous!! Everything was perfect. Thank you thank you!!

a
Houston
118 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

Love the friendly, upscale casual, neighborhood atmosphere of this restaurant. Quick and helpful service. I had the steak a la stone, a large sliced my strip with sautéed onions and peppers. My wife had chicken marsala and our friend the chicken parm from their Italian menu. All excellent. Highly recommend the Palm in Houston.

OT
Dallas
1 review
Dined on December 20, 2019
Overall4food3service4ambience2

We were seated not far from the bar and it was so loud at time we couldn’t enjoy our conversation.

S
Houston
15 reviews
Dined on December 19, 2019
Overall4food5service4ambience4

Food and service was very good. However we were disappointed that no Manager visited our table even though we were celebrating a very special 94th birthday.

The Palm Houston
Responded on December 21, 2019

We're so happy you chose to spend her 94th birthday with us! I'm sorry it didn't seem a manager visited your table, but you'll be happy to know you actually had interaction with 2 managers! Stephanie greeted you at the door with a big "happy birthday!" she also stopped by during the meal. Toward the end of the meal, Leslie, the GM (that's me!) stopped by and asked how everyone was enjoying the birthday meal. We genuinely hope you enjoyed it all!

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MM
Houston
7 reviews
Dined on December 18, 2019
Overall5food5service5ambience5

James was our waiter. Very attentive and would have him wait on us again. Thanks,

JS
1 review
Dined on December 15, 2019
Overall4food3service5ambience4

Steaks, veggies and service were great. Perfect drinks. The wedge and dinner salads were awful, however. Wedge tasted like no other wedge I've had in my lifetime. Weird dressing (Seemed like oil and vinegar ... definitely not blue cheese ... with a half thimble-full of bacon). Wife found her salad inedible.

OT
Houston
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

Delicious food and great service

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