The Palm Houston – Downtown

4.3
1402 Reviews
$30 and under
Unspecified
Wherever you join us, The Palm will always feel like home. Known as the go-to place for great steaks, craft cocktails and fresh jumbo lump Nova Scotia Lobster since 1926, The Palm is both sophisticated and welcoming to generations of guests, all of whom are treated like family from they moment they walk in the door.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 1402 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.3
service
4.5
ambience
3.9
value
Noise · Moderate
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J
vipJessejames
Houston
19 reviews
Dined 4 days ago
Overall3food3service3ambience5

We arrived excited to see the new place and left disappointed. When our server was with us, he was attentive and polite, however, I sat for 5 minutes without silver ware as others began to eat their appetizers. I asked for no crispy onions on my salad and my salad arrived w/ crispy onions. I asked for lime and received lemons. Little things, yes, but small annoyances that continued including an unnecessary charge on the bull. The restaurant is beautiful and the setting is enjoyable, unfortunately, the overall experience won’t have me returning anytime soon.

VQ
vipValerieQ
Houston
15 reviews
Dined 5 days ago
Overall5food5service5ambience5

The service was excellent! The ambiance was beautiful! The food was fantastic! This was my first time at the Houston location & I would highly recommend it!!

c
cheryl
Houston
1 review
Dined on January 7, 2022
Overall5food5service5ambience5

Excellent service. Food was great. We will definitely go back!

LP
vipLisaP
New Orleans
10 reviews
Dined on January 3, 2022
Overall2food3service5ambience5

They restaurant didn’t have any lobsters under 4 lbs.
the king crab was fishy and old
I know there are new owners I hope they don’t change what we have been a customed to

b
vipbengal
Houston
54 reviews
Dined on January 3, 2022
Overall4food4service5ambience4

Excellent service, great food as always. Miss all the wall portraits from the previous location.

OT
OpenTable Diner
Houston
3 reviews
Dined on January 1, 2022
Overall3food3service5ambience4

Service was excellent. Pianist was wonderful. Seafood was good, Wedge salad was not. They served the core of the lettuce. Would have preferred a traditional wedge salad. I didn’t like the thickness of the Veal Parmesan.

OT
OpenTable Diner
Houston
2 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

The service was awesome everyone was so friendly and the food was perfection!

TK
TylerK
Houston
1 review
Dined on December 31, 2021
Overall4food4service3ambience5

Was a wonderful meal. Everything was cooked very well!

A
vipAnonymous
Houston
16 reviews
Dined on December 31, 2021
Overall4food5service5ambience5

Would have been a complete 5 star night but our daughter’s six ounce filet still was not cooked medium after three attempts. Everything else was perfect. Wine steward reported back that the requested vintage 2018 was unavailable but the 2016 Duckhorn cab was great after decanting for not quite an hour.

CF
vipChrisF
Houston
25 reviews
Dined on December 24, 2021
Overall3food4service3ambience4

Food came out over very long period of time, mains, then sides, then wine. Overall nice, still working out some kinks.

OT
vipOpenTable Diner
Houston
69 reviews
Dined on December 24, 2021
Overall4food2service1ambience4

We have dined at the Palm many times. Twice at the new location. We understand that the night we were there was Christmas Eve. We waited over 15 min for our waiter to even come to the table. The second he did he told us that the restaurant had over 300 covers and he was busy. He proceeded to lean over our table. Touch our menus. We were doing our best to keep distance due to the recent rise. Regardless food was cold, drinks were wrong, food wasn't cooked proper. The waiter was never around.

SD
vipSheilaD
Houston
12 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

Do yourself a favor and visit this lovely restaurant in downtown Houston. It is elegant with an upscale bar with fabulous drinks and live music. The service is unmatched. The staff truly cares about your experience. The food is absolutely amazing – everything we tasted melted in other mouths. Highly recommend!

OT
vipOpenTable Diner
Houston
6 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

Food and was excellent! Be back soon.

TJ
TyJoe
Houston
6 reviews
Dined on December 19, 2021
Overall1food2service1ambience2

Having been a frequent visitor of the former location on Westheimer I had absolutely no second thoughts of reserving a table for a holiday dinner with two dear friends tonight.
I could not have been more wrong!
The very young waiter was extremely distracted and although admittedly friendly, he managed to mess our order up significantly… to be specific he didn’t even place one of our entrées with the kitchen!
Imagine the surprise (and disappointment) when after a 40 minute wait for the entrées to arrive only two were placed on the table! In addition to that, the sides that were ordered were not correct and only luke warm at
most. (Imagine mashed potatoes that are
almost cold and you’ll get the picture!)
This would NEVER have happened at the former location.
The former recognizable, tenured waitstaff seem to have vanished.
There is really no way to describe how incredibly disappointed we were after having been so thrilled with former visits to the Westheimer location!
We will never, ever return to this location. There are numerous other restaurants in Houston that offer a much higher quality experience.
This is such a shameful experience for a restaurant that has served celebrities and presidents….

Never again.

t
viptraceyp
Houston
5 reviews
Dined on December 19, 2021
Overall1food1service1ambience1

The Palm was an Institution, it is now a below average steakhouse. We sat for over an hour before the manager came over to tell us that our food was not up to code so they were redoing it. 30 minutes later, still no food on the table and no one informing us as to what was going on. We spoke to the manager and told him, that the purchase of The Palm by Tilman Fertitta has ruined an institution. My husband and I both have been visiting the Houston Palm for over 30 years, and it is now nothing more than a posh looking Landry's. We never got our food, asked for our check and left. We will never be back and it is very sad that what was our favorite steak and lobster house is no more. Lastly, your new manager is no Jimmy Martin.

S
Stephen
New Orleans
1 review
Dined on December 18, 2021
Overall5food5service5ambience5

Great meal in a great atmosphere! This was my first time and I definitely want to return. The filet was great and so were the potatoes au gratin - they were exceptional. I also added the shrimp and crab topping which was great. Caesar salad was decent, but still tasty. Cocktails were good but somewhat overpriced. Crab cake app was good but a little too small. The key lime pie for desert was truly outstanding. Overall, 5 stars. A truly outstanding meal and great experience!

MC
MarvinC
1 review
Dined on December 18, 2021
Overall4food4service5ambience3

Great, friendly, and helpful service. Food was good and portions were large. The only real negatives inside was noise. With the piano playing and all the service noise, it was difficult to carry on a conversation at the table (huh?, I didn't catch that, could you repeat?) Outside, the valet service, which is not comped (after an expensive meal that seems a little chintzy) was understaffed and unorganized which left a sour taste at the end of what was otherwise an enjoyable evening.

f
vipfoodie
Houston
8 reviews
Dined on December 12, 2021
Overall2food2service1ambience3

We had been dining at the original Palm in Houston for 20+ years and had a great experience each time. This new Palm was terribly lacking. The food was just ok, the service was slow, our waiter was inattentive throughout the night, we won't be back to this restaurant.

DL
vipDebbyL
Las Vegas
6 reviews
Dined on December 12, 2021
Overall5food5service5ambience5

Great atmosphere it was quiet but there was also great live music in the background. Our waiter Alexander was really knowledgeable about the menu and provided great service. Everything we had was delicious. We would definitely recommend.

AL
vipAndrewL
Houston
21 reviews
Dined on December 8, 2021
Overall4food4service4ambience4

The food was great and service was wonderful. They were friendly and knowledgeable about the restaurant.

OT
OpenTable Diner
New York Area
2 reviews
Dined on December 5, 2021
Overall1food1service1ambience2

Fui cliente de Palm Westheimer por años y siempre quede satisfecho. Esta fue mi primera y ultima vez en Down town. La comida muy mala. La langosta terrible. Muy mal.

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OT
OpenTable Diner
1 review
Dined on December 4, 2021
Overall5food5service5ambience5

Was a great experience first time there and will go again.

L
Lovefood
Houston
18 reviews
Dined on December 4, 2021
Overall5food5service5ambience5

Service and food were wonderful!

OT
vipOpenTable Diner
Houston
4 reviews
Dined on December 4, 2021
Overall2food1service4ambience3

Water service was abrupt and spilt each time during fill up. Sent back two dishes due to being improperly prepared. The wine we ordered was not available. Had to ask for silverware, bread, hot tea refill and wine top off.

LS
vipLynnS
Dallas
107 reviews
Dined on December 1, 2021
Overall3food3service5ambience4

Piano music too loud when you hear in dining room and outside on street

Wedge salad fabulous. 6 0z filet chared beyong cutting Great martinis


Megan waitress was goodie

K
vipKaren
Houston
15 reviews
Dined on November 27, 2021
Overall5food5service5ambience5

Great food and great service. Love the new location downtown.

B
vipBailey
Houston
3 reviews
Dined on November 25, 2021
Overall2food2service5ambience3

Grew up going to the Palm and was so excited to bring my fiancé for thanksgiving with my parents. It wasn’t great… busser removed my dads martini thinking it was finished and it wasn’t. Corey our server though was 5 stars. I don’t write many reviews but felt like it was worth giving a shot out to The service. Stay away from the old fashion’s it taste like they do a pre make. It was pure sugar! We probably wont be giving it another shot but hope it goes back to the old palm ways on Westhiemer.

OT
OpenTable Diner
Houston
1 review
Dined on November 25, 2021
Overall3food2service3ambience3

Thanksgiving and two birthdays

OT
OpenTable Diner
Houston
4 reviews
Dined on November 22, 2021
Overall5food5service4ambience5

Birthday dinner

DG
vipDonnaG
Houston
36 reviews
Dined on November 20, 2021
Overall5food5service5ambience5

So pleased to see the new location and loved the new meeting rooms and expanded wine list. A perfect blend of the old and the new. Our server, Ramon, was flawless and the General Manager came by personally to be sure everything was to our satisfaction. Definitely on our "regular return" list.

PK
vipPaulK
Houston
29 reviews
Dined on November 19, 2021
Overall5food5service5ambience5

The restaurant is beautiful, the staff is terrific, our waiter, Tony is the best! Kudos to Eric, the manger for doing such a great job pulling the new location together! We’ll be back often…

OT
OpenTable Diner
Houston
1 review
Dined on November 14, 2021
Overall3food5service1ambience5

The food, as always at a Palm restaurant, was superb.

The service, on this occasion, was not at all what we would deem acceptable. The waiter seemed nice enough but tended to disappear for lengthy periods. We ordered lobster gnocchi but were served truffle gnocchi instead (this was corrected). We ordered a decaf coffee with dessert but the coffee came well after the dessert was finished. One of the other waitresses kind of helped us out when our waiter disappeared.

The piano player/singer was fantastic and added greatly to our experience.

Overall, this was a disappointing experience but we loved the food and will return for another try.

CF
CathyF
Houston
11 reviews
Dined on November 13, 2021
Overall5food5service5ambience5

Outstanding! Food was great; the restaurant itself was gorgeous! I am going back again for sure.

D
vipDinerbob
Houston
10 reviews
Dined on November 12, 2021
Overall5food5service5ambience5

First time at the new downtown location. The design is a nice blend between keeping the Palm idea while being timeless modern. Our waiter was great! Friendly, very service oriented. The food was prepared with large portions! Well done to the Chef and servers!

PE
vipPeggyE550C
Houston
35 reviews
Dined on November 10, 2021
Overall5food5service5ambience5

Great food and service.. a little noisy, but we could still hear each other talk.

OT
vipOpenTable Diner
Houston
3 reviews
Dined on November 10, 2021
Overall4food5service5ambience5

Too noisy for a business lunch

NO
NOLAfavorite
Houston
9 reviews
Dined on November 6, 2021
Overall5food5service5ambience5

Fanflipingtastic!! Food, staff, & drinks!! We loved it!!

D
vipDisappointed
Houston
64 reviews
Dined on November 6, 2021
Overall5food5service5ambience5

Another nice time at The Palm. Food and service are first rate.

CA
vipCherylA
Houston
50 reviews
Dined on November 5, 2021
Overall5food5service5ambience5

Staff was exceptional and friendly! Especially our server. Food had wonderful layers of flavor. Veal was one dish and linguine & clams. Delicious. The live music 🎵 was incredible talent.

S
Santino
Mexico City
3 reviews
Dined on November 5, 2021
Overall4food4service4ambience3

Hemos estado en varias ocasiones en este restaurante, sin embargo, esta vez no superaron nuestras expectativas. Sentimos un poco duras la langosta y las manitas de cangrejo estuvieron también duras. Esta vez no fue la mejor.

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FAQs

You can order delivery directly from The Palm Houston – Downtown using the Order Online button. The Palm Houston – Downtown also offers delivery in partnership with Postmates and Uber Eats.

The Palm Houston – Downtown is rated 4.3 stars by 1402 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by The Palm Houston – Downtown