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The Palm Houston – Downtown, Houston, TX

The Palm Houston – Downtown

4.1
4.1
1709 Reviews
$31 to $50
Unspecified
Wherever you join us, The Palm will always feel like home. Known as the go-to place for great steaks, craft cocktails and fresh jumbo lump Nova Scotia Lobster since 1926, The Palm is both sophisticated and welcoming to generations of guests, all of whom are treated like family from they moment they walk in the door.

Make a reservation

2 people

11:00 PM


Booked 11 times today

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Fine Dining
  • Price
    $31 to $50
  • Cuisines
    Unspecified
  • Hours of operation
    Mon–Thu 11:30 am–9:00 pm Fri 11:30 am–10:00 pm Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
  • Phone number
    (713) 977-2544
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Jim Krauss
  • Catering
    You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
  • Private party facilities
    We approach every private dining gathering as an opportunity to showcase The Palm’s signature hospitality, fantastic food, professional dining atmosphere and personalized service. The Palm Houston features three separate private dining areas which can be configured into larger spaces.
  • Private party contact
    Jan Bonugli: (346) 483-1412
  • Neighborhood
    Downtown
  • Cross street
    The Corner of San Jacinto and Dallas in Downtown Houston
  • Parking details
    Valet
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Wine

What 1,709 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4.1Food
  • 4.2Service
  • 4.2Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Houston

    Most Booked 1000-Point Tables

  • Houston

    Most Booked 1000-Point Tables

1,709 Reviews
  1. OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on April 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was all wonderful, the service was excellent. It was our 1st time here in Houston but we have eaten several times at the one in Nashville and it has always been good so we figured this one would be also. It did not disappoint!!!

    Is this helpful?

  2. OpenTable Diner

    Houston

    3 reviews

    2.0

    3 reviews

    Dined on March 30, 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5
    We started with ceaser salad. Worst I have ever eaten. My wife had a wedge salad it was swimming in vinegar. She got sick was choking. Don’t order the oversized bacon uneatable. My wife ordered a lobster tail & fillet steak combo. The steak was soaked in salt. I had a 3lb. Lobster. The waiter told me the Chef didn’t like it so he gave me another one. I believe he was told about my complaints. He got even the lobster had 2 oz. Of meat. This is another Landry take over of a great Restaurant. Like all the other Landry take overs. Further proof how to ruin everything they touch. Don’t go to this Restaurant. You will regret it!!!!

    1 person found this helpful

  3. Kimball

    Houston

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food. Easy to talk at normal levels and great service - very attentive.

    Is this helpful?

  4. Wheels

    Chicago

    42 reviews

    2.0

    42 reviews

    Dined on March 23, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 1
    The restaurant had a very bizarre mix of characters dining. They also appeared understaffed …. Service not great. Food was “ok”. I like the Palm doubt I would do this location again

    1 person found this helpful

  5. OpenTable Diner

    Houston

    22 reviews

    vip
    5.0

    22 reviews

    Dined on March 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My husband and I enjoyed the Palm last night. The wait staff were very attentive. The food and cocktails were excellent! The bartender is amazing! The best cocktails we’ve had in Houston. We celebrated my husbands birthday. We plan to dine again soon. Thank you The Blissett’s.

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  6. OpenTable Diner

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on March 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Meal was fantastic and service was great. Wagu filet was best steak I have ever had.

    Is this helpful?

  7. slash

    Indiana

    36 reviews

    vip
    5.0

    36 reviews

    Dined on March 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Palm never disappoints. I have been to several throughout the US and this one did not disappoint. Service was exceptional. Food was top notch. Attention to detail for the whole dinning experience was perfect. From managers to table staff, everyone was extremely nice and welcoming.

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  8. OpenTable Diner

    Raleigh

    2 reviews

    5.0

    2 reviews

    Dined on March 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great evening. Great service and we were a table of 14. The food was amazing. Fresh shrimp were gigantic and everything was ordered from the pasta to steaks. All delicious. Then dessert came! Wow!!! Tiramisu was delicious.

    1 person found this helpful

  9. William

    Louisville

    22 reviews

    vip
    4.0

    22 reviews

    Dined on March 20, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    My $63 Filet Mignon was overcooked and dry. Everything else was good, but not memorable. Probably won't eat there again.

    Is this helpful?

  10. JeremyW

    Dallas

    2 reviews

    vip
    3.0

    2 reviews

    Dined on March 16, 2024

    1. Overall 3
    2. Food 1
    3. Service 2
    4. Ambience 4
    My entire meal was too salty. I ate about 15% of it and couldn’t eat anymore. Just too salty! The waiter didn’t ask how he could resolve it… Just asked if I wanted to take it home. Spoke to the manager before I left and he did resolve it and took it off my bill.

    Is this helpful?

  11. DonnaG

    Houston

    54 reviews

    vip
    5.0

    54 reviews

    Dined on March 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing dinner, so glad we are back in town to enjoy it more.

    Is this helpful?

  12. DavidL

    Houston

    8 reviews

    1.0

    8 reviews

    Dined on March 2, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    We were the first people at the restaurant and the general manager seated us. We were treated as a no show because no one checked us in. Poor service

    Is this helpful?

  13. OpenTable Diner

    Mexico City

    1 review

    vip
    1.0

    1 review

    Dined on March 1, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3
    Pésima experiencia. Las peores hamburguesas que hemos comido.

    Is this helpful?

  14. Boom

    Raleigh

    1 review

    4.0

    1 review

    Dined on March 1, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Always a great experience at ThePalm. New location is superb

    Is this helpful?

  15. JavierM

    Houston

    9 reviews

    5.0

    9 reviews

    Dined on February 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Oysters were too small for the price.. mambos seafood oysters are more bigger and half the price

    Is this helpful?

  16. OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    The first evening at the palm was nice. The food was fresh and came out quickly. It was pretty quiet due to the rodeo in town so not really busy.

    Is this helpful?

  17. OpenTable Diner

    Houston

    2 reviews

    2.0

    2 reviews

    Dined on February 18, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1
    The service was very poor for the price you’re paying . Food quality was not to standard for price.

    Is this helpful?

  18. Wolf

    Amarillo

    3 reviews

    4.0

    3 reviews

    Dined on February 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Though I had reservations I still had to wait 20 minutes to be seated. The food was very good.

    Is this helpful?

  19. OpenTable Diner

    Houston

    2 reviews

    4.0

    2 reviews

    Dined on February 15, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Was Valentine’s Day so the service was a little slow but food & drinks were great!

    Is this helpful?

  20. Nick2013

    Houston

    38 reviews

    vip
    1.0

    38 reviews

    Dined on February 15, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4
    Having eaten at the Palm in Las Vegas and thoroughly enjoyed it, I decided to treat my husband and myself to a nice dinner at the Palm Downtown Houston. The restaurant is beautiful and the ambience on the night was very good, however, that is where my praises will end. From the start to the finish of service, it was poor. First, we ordered two iced teas, then we had to remind the waiter who was moving around to please bring them and some water. Then when we ordered, we were very clear about what we wanted, no changes, no complications, just items straight off the menu. We ordered the very expensive oysters, which when they arrived were barely visible in their shells being so small. Unfortunately, they arrived without lemon or anything to eat them with. By the time the utensils turned up we had decided it we would have to use normal forks given the time taken to get things. We had to then ask for some bread. Then my soup turned up .... lukewarm (it was tasty, however). Then on the entrees, we ordered 2 sides to accompany them. We received our mains but not our sides. When asked we were told they had been "swiped by another server and given to someone else", interesting considering one of them was not a normal favourite and was an upgrade on their menu. By this time my patience was done, our Valentine's meal was over. I reported it to one of the assistant managers who wasn't the most receptive person and said, stay if you want to or I will give you your check for what you have eaten........not the kind of customer appreciation I have come to expect from Landry's and have enjoyed at many of their other locations. All in all major disappointment that won't be getting my money again any time soon

    Is this helpful?

  21. NipalB

    Houston

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The lobster was fantastic and of course the clams were delicious. The Palm is always consistently heads above top Houston restaurants.

    Is this helpful?

  22. Foodie1

    Atlanta Metro

    11 reviews

    3.0

    11 reviews

    Dined on February 15, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5
    Salad and Steak were great! $17 cake seemed to be days old and dried out -- it was awful!

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  23. OpenTable Diner

    Houston

    3 reviews

    4.0

    3 reviews

    Dined on February 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Overall a delightful experience. Salad was perfect, hash browns good but slightly undercooked. Kitchen made a bad mistake- lobster was broiled instead of boiled as we ordered. All lobster is good though.

    Is this helpful?

  24. ChuckS

    Austin

    16 reviews

    vip
    4.0

    16 reviews

    Dined on February 13, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    The service and food were both very good. Good portion size.

    Is this helpful?

  25. OpenTable Diner

    New York City

    1 review

    vip
    1.0

    1 review

    Dined on February 9, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I was so disappointed in this experience. The food was awful. Nobody was in the restaurant and it took us two hours to get our overcooked steaks.

    Is this helpful?

  26. OpenTable Diner

    Denver

    3 reviews

    vip
    3.0

    3 reviews

    Dined on February 6, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5
    Steak was over salted! And over cooked for the price should be perfect!

    Is this helpful?

  27. TreyG

    Houston

    1 review

    vip
    2.0

    1 review

    Dined on January 29, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4
    We waited about 5-10 minutes for the hostess to be back in the front to seat us. Food was average and slightly overcooked.

    Is this helpful?

  28. OpenTable Diner

    Houston

    7 reviews

    vip
    3.0

    7 reviews

    Dined on January 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    I went here on a Saturday night, and it wasn't as busy as I expected. I ordered the chicken parm, and it was just okay. The spaghetti it came with was very bland and didn't complement the chicken too well. I noticed our waiter was serving a big party, and I'm assuming that is why he took long to even take our drink order, bring our drinks, take our food order, etc. He was great, but I feel like he could have tried to be more on top of things. Overall, the atmosphere was nice. This place won't be at the top of my list, but I would probably go again to try a different plate.

    Is this helpful?

  29. OpenTable Diner

    Houston

    1 review

    1.0

    1 review

    Dined on January 27, 2024

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 3
    The food was served cold and tasted mediocre at best, you would expect such an expensive fine dining restaurant to do better.

    Is this helpful?

  30. OpenTable Diner

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on January 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A great place with wonderful food and good drinks.

    Is this helpful?

  31. OpenTable Diner

    Houston

    1 review

    vip
    5.0

    1 review

    Dined on January 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Perfect place to celebrate a special occasion with your loved one

    Is this helpful?

  32. OpenTable Diner

    Houston

    8 reviews

    vip
    5.0

    8 reviews

    Dined on January 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent restaurant! Specifically our server went above and beyond for us. Thank you for everything

    Is this helpful?

  33. OpenTable Diner

    San Luis Potosi

    1 review

    5.0

    1 review

    Dined on January 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Lugar agradable, excelente comida, buena relación precio/servicio. Solo tardaron un poco o un mucho ,con el pan

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  34. Margot

    Detroit

    22 reviews

    vip
    4.0

    22 reviews

    Dined on January 8, 2024

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 5
    Food was great. Restaurant was jammed packed for the national championship and they could have used a bunch more servers. Service was really slow. A great manager finally took care of us tho and made the experience enjoyable

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  35. OpenTable Diner

    Las Vegas

    2 reviews

    1.0

    2 reviews

    Dined on January 8, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Worst service I’ve ever had. Meal was not done right and waiter never refilled our drinks once. And the food took forever to come out.

    Is this helpful?

  36. OpenTable Diner

    Cleveland

    2 reviews

    2.0

    2 reviews

    Dined on January 8, 2024

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 3
    Great food but way understaffed with extremely slow service.

    Is this helpful?

  37. OpenTable Diner

    Los Angeles

    7 reviews

    vip
    2.0

    7 reviews

    Dined on January 7, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    It was an off night for the staff and the kitchen. The Manager tried to make it up at the end. Hopefully it will be back to normal level next visit.

    Is this helpful?

  38. joannew

    New Mexico

    52 reviews

    vip
    5.0

    52 reviews

    Dined on January 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Service was excellent & food was very good but strange crowd. I sure miss the old Palm on Westheimer.

    Is this helpful?

  39. KittyMeet

    New York City

    19 reviews

    5.0

    19 reviews

    Dined on January 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The service is outstanding. They lobster ravioli appetizers were to die for! Husband had the fillet and I had the ribeye and both were excellent! The Juniors cheesecake was very delicious, I only wish they had told me it comes out with some type of salty caramel sauce in it. It was good, but just a bit over the top for me. I would have opted to have it without it or at least had it drizzled on the side. Other than that, we enjoyed the meal immensely!

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  40. OpenTable Diner

    Houston

    132 reviews

    5.0

    132 reviews

    Dined on January 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The lobster at The Palm is the best! At the new location we have also had the beef carpaccio (lovely), steak, asparagus, cream spinach, mushrooms, and, of course, cocktails and wine. We also enjoyed a half dozen east coast oysters which were delicious. Service was excellent.

    Is this helpful?

FAQs

You can order delivery directly from The Palm Houston – Downtown using the Order Online button. The Palm Houston – Downtown also offers delivery in partnership with Uber Eats.

The Palm Houston – Downtown is rated 4.1 stars by 1709 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

11:00 PM


Booked 11 times today

Order delivery or takeout

Google Map for The Palm Houston – Downtown

1201 Fannin, Suite 129, Houston, TX 77002

Additional information

  • Cross street
    The Corner of San Jacinto and Dallas in Downtown Houston
  • Neighborhood
    Downtown
  • Hours of operation
    Mon–Thu 11:30 am–9:00 pm Fri 11:30 am–10:00 pm Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
  • Price
    $31 to $50
  • Cuisines
    Unspecified
  • Dining style
    Fine Dining
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Jim Krauss
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Happy Hour, Non-Smoking, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Wine
  • Phone number
    (713) 977-2544
  • Catering
    You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
  • Private party facilities
    We approach every private dining gathering as an opportunity to showcase The Palm’s signature hospitality, fantastic food, professional dining atmosphere and personalized service. The Palm Houston features three separate private dining areas which can be configured into larger spaces.
  • Private party contact
    Jan Bonugli: (346) 483-1412
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