The Palm Court

4.5
2688 Reviews
$50 and over
Afternoon Tea
For those who love their afternoon teas fresh, fragrant and steeped in history, Palm Court at The Drake Hotel serving tea for nearly a century. Even the Queen and Princess Diana have made their royal visits here.
Your afternoon tea begins with Palais de Thes menu, which features 13 unique tea blends including classic selections like the English Breakfast to modern yet delightful twists like the Mélange du Cap.
Tea is served in individual tea pots accompanied by the traditional three tiered tea tray filled with an arrangement of gourmet finger sandwiches and scones; and dainty petit fours with accoutrement complements of house made preserves, lemon curd and English double Devon cream.
And let’s not forget about our little tea. The Prince & Princess Afternoon tea service, suitable for children between 4 and 12 years of age is available throughout the duration of afternoon tea service.
Reservations are heavily encouraged. Full tea service seating duration is 90 minutes maximum.

Experiences

  • Palm Court by Night

    Multiple dates available

    Opulence comes by the bottle or glass with a superb selection of wine and bubbly, beer and perfected cocktails paired with a comprehensive shared menu concept for those who want a taste of everything. Staying true to our REAL CHICAGO motto, the Palm Court evening menu also offers iconic Chicago portion selections. You really can have it all with a side of personality and maybe a tale or two from our experienced wait staff.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2688 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on all time ratings
4.1
food
4.4
service
4.7
ambience
3.9
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
OpenTable Diner
Chicago
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Birthday and anniversary celebration. I was a bit disappointed as a lady at the table next to us was given a birthday cake treat and I’d specifically told them in advance that we were celebrating too but we didn’t get a treat.
Being English I expected the scones to be bigger than bite sized, but they were delicious nevertheless!

JL
JacquelineL
New York Area
1 review
Dined 4 days ago
Overall5food4service5ambience5

Beautifully decorated with harp playing - just the right volume and good song selection. Always quick to replenish our tray and tea

GP
GraceP
Chicago
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

We celebrated our daughter’s 18th birthday. The Palm Court did a great job of accommodating my vegan diet (separate plate of delicious tea treats), and my family enjoyed the menu options. The teas were amazing as always. The atmosphere was quiet with lovely harp music, and beautiful. We’re so happy they are open again.

S
vipShoo
Chicago
54 reviews
Dined 4 days ago
Overall5food5service5ambience5

From the time you walk in you feel like you are going to experience something special. We were there for Afternoon Tea. The floral display in the center of the room is mind boggling and beautiful. Can't imagine how long it took them to assemble all the flowers.
Our server was extremely attentive and wanted to make sure that our every need was filled. The finger sandwiches, scones/muffins, and little desserts were delicious. And we loved the large selection of teas. Our server recommended a couple of different teas, and they were excellent. The addition of a harpist that played the whole time we were there was an elegant touch. Would highly recommend this experience.

JQ
JavaQueen101
1 review
Dined 4 days ago
Overall5food5service5ambience5

Everything was absolutely fabulous!
We were there celebrating my daughter’s 14th birthday.
The food and tea were delicious!
Loved having a harpist playing which created a wonderful ambience!
Would highly recommend The Palm Court and hope to return again around the Holidays!

AV
AlesiaV
1 review
Dined 5 days ago
Overall5food5service5ambience5

Afternoon tea was amazing. Everything I could have dreamed of.

CR
CatherineR
Chicago
1 review
Dined 5 days ago
Overall5food5service5ambience5

Perfect tea to start the bridal week, so glad the Palm Court reopened! Exactly as hoped, couldn't recommend more highly.

LS
LatonyaS
Chicago
1 review
Dined on April 3, 2021
Overall5food5service5ambience5

I'm a regular at The Palm Court High Tea, I'm always satisfied with my experience.

HG
HannahGlori
Los Angeles
9 reviews
Dined on March 8, 2020
Overall5food4service5ambience5

The ambiance here was perfect, and the decor just gorgeous. The sandwiches and tea were delicious, but I thought the desserts and scones could have been improved. Still a wonderful afternoon with friends -- I highly recommend this experience.

OT
OpenTable Diner
Chicago
1 review
Dined on March 8, 2020
Overall5food5service5ambience5

It is an amazing ambience, delicious food, and makes for a great time.

LH
LisaH
Chicago
1 review
Dined on March 7, 2020
Overall5food5service4ambience5

The Palm Court's tea service is a memorable, once in a lifetime, experience. Our server could have been a little bit more prompt and attentive for our large table, but nevertheless, we had a wonderful time.

MK
MatthewK
Chicago
2 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

Everything was awesome! Harp playing, Bellini was delicious, everything was amazing.

SF
SassyFoodie
Indiana
10 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

This is a tradition my family started doing for us girl cousins since all our birthdays are within a month of each other. It’s so wonderful. It’s absolutely a must do at least once if you’re in the city. The waitstaff is second to none. Teas are wonderful and it’s just a nice time to talk and catch up on life.

S
vipStephanie
Louisville
8 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

Wonderful. Truly wonderful.

OT
OpenTable Diner
Chicago
1 review
Dined on March 2, 2020
Overall5food5service5ambience5

Amazing staff, beautiful just great

MA
MaddieA
1 review
Dined on March 1, 2020
Overall5food5service5ambience5

Thank you for offering vegan and vegetarian items on your menu! This has been a family tradition and I am glad I can continue eating here even after I stopped eating meat. Can't wait to come back!

AM
AlexM
Chicago
4 reviews
Dined on February 29, 2020
Overall4food4service3ambience4

I would recommend the tea experience to anyone looking for a unique and upscale Chicago experience. The only unfortunate part was a really rude hostess who was even snippy to my 80 year old mother. Overall, it was a special mother-daughter outing. We even got seated right next to the harp player. Gluten-free option is available. Next time I’ll wear my fancy hat!

TS
TraciS
Columbus
3 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

We had a wonderful time at the tea. We had plenty of food and they were great in having a gluten free plate for our cousin.

c
vipcitygirl22
Chicago
11 reviews
Dined on February 25, 2020
Overall5food5service5ambience5

Afternoon tea at the Palm Court was wonderful, as always. The service was perfect- attentive and friendly. Amir is fantastic. I really like the new sandwiches for February. I will be back again soon! :)

JK
JessicaK
Chicago
4 reviews
Dined on February 23, 2020
Overall5food5service5ambience5

Beautiful location to enjoy tea with a friend or family. Price point is a little high but you are paying for the ambiance.

MH
MichaelH
Seattle
2 reviews
Dined on February 23, 2020
Overall5food5service5ambience5

Such a wonderful new experience for my partner and I. I loved it!

M
vipMartha
Chicago
10 reviews
Dined on February 23, 2020
Overall5food5service5ambience5

Valentine’s Day with my daughters 💜💜

M
Maggie
Chicago
1 review
Dined on February 22, 2020
Overall2food1service4ambience4

I came here for afternoon tea with a friend and was highly disappointed. The scones were on the burnt side and not at all like the fluffy scones you would expect. The French macarons tasted inedible and the rest of the pastries and sandwiches were mediocre. The only good thing was the tea and our server was nice.

AC
AmandaC
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Went here for my daughters birthday and they made her feel like a princess. Truly such a special day she will never forget. We will definitely be back.

c
corlap
Los Angeles
3 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

The service here is always great. Fast, friendly and courteous. I love the ambiance. The live musiv from an actual harpist adds such a great touch.

MD
vipMatthewD
Indiana
1 review
Dined on February 21, 2020
Overall2food1service2ambience3

First off, maybe I'm spoiled by English Afternoon Tea (I am American, but have had Afternoon Tea in England/London on several occasions), but I guess I was expecting something more elegant with better, more attentive service. I don't need, nor do I want, to be waited on hand and foot, but it would have been nice if the staff was more attentive and actually carried themselves as if they were happy we were there and they took pride in their tea service. It was all very "matter of fact". It was very overpriced for what we got, and frankly the food seemed stale. I had read similar reviews but decided to throw caution into the wind and go for tea anyway. After all, the Queen and Lady Di had tea there so they must have been doing something right. Perhaps the level of service has dwindled in the decades since. Overall it was a very disappointing experience. I would definitely not return and I would not recommend Tea at Palm Court to anyone.

NT
NancyT
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

Special place for afternoon tea. Highly recommend!

V
Valerie
Orange County
4 reviews
Dined on February 20, 2020
Overall2food1service5ambience4

My daughter and I were celebrating and we decided on the high tea at The Drake as it is gorgeous and offers a long Chicago history. The Palm Court is quite beautiful as well.

With that said, the food is shameful. Just about inedible. I’m not opposed to using common ingredient to plus a great item, but when the potato chip on top of the egg salad and the malted milk ball on the chocolate dessert was lame.

I’m happy to share the service was attentive and friendly and that helped so much to make the experience better. What a shame.

MT
MTBASS
Central Coast
4 reviews
Dined on February 16, 2020
Overall5food4service5ambience5

What a lovely afternoon tea we had! The Palm Court is everything one would expect of a traditional tea. The ambiance was peaceful, romantic, totally elevated by the lovely harp being played. The food selection was classic and replenished as needed. The tea choices were extensive. Service was professional and friendly. A wonderful way to while away a wintry afternoon. Excellent for all ages.

KJ
KristinaJ
New England
7 reviews
Dined on February 16, 2020
Overall5food4service4ambience4

Nice tea! Beautiful setting. There were too many sweet items offered and not enough savory. Otherwise everything was delicious.

J
vipJstenz
Chicago
29 reviews
Dined on February 15, 2020
Overall3food2service5ambience5

The hotel is beautiful, the Palm Court is gorgeous. Our server was wonderful and made sure we were taken care of. The only issue is with the quality of the food. The food seemed like it was prepared the day before, not fresh. I felt like I was on a cruise ship, being served cafeteria quality food. It is worth going to once, but the quality just isn't there and if I am going to spend over $200, I want the food to match that.

OT
OpenTable Diner
Chicago
1 review
Dined on February 14, 2020
Overall2food2service4ambience4

We were celebrating closing on a property that same day and also Valentine’s Day.

CJ
CharlieJ
Chicago
6 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

We always love to go to the Palm Court when the "Flat Cats" are there. The service is excellent - it's a first class place to sit back, relax, have a nice dinner and enjoy the music - generally winding up getting on the dance floor. A great time - and we love to bring friends to share the enjoyment!

m
vipmichaels
Chicago
38 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

What a perfect place for Valentine’s Day. Scored a lot of points with High Tea! Excellent service. Great people watching.

IC
ICBA
Milwaukee
2 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

The outstanding service is what sticks out the most. Nice treat for afternoon tea, and the ambiance is great. Will definitely return for afternoon tea.

OT
OpenTable Diner
Chicago
2 reviews
Dined on February 12, 2020
Overall4food3service5ambience5

Very beautiful! Although some of the items to eat were not up to our standards for tea time (funfetti cake? Really?) we had a great time! My mom even joked asking the waiter for a tray of macarons to go, and he brought her a take out box with a few inside! I also must say that the Crab cakes were soooooooooooo F*g delicious!!!

OT
vipOpenTable Diner
Chicago
4 reviews
Dined on February 9, 2020
Overall2food2service1ambience1

The hostess and server where rude and short with our table of 4 and the waitress seemed so uninterested in her role. It was incredibly loud.

WC
vipWindyCityLo
Chicago
180 reviews
Dined on February 8, 2020
Overall2food2service4ambience5

I say "yes", go there but ...
it was SO CROWDED - and SO noisy for a 2:30 saturday afternoon "tea" (90 min. seatings).
for $50, i gotta say, it felt FAR too expensive - the platter of foods were mediocre. the tea was wasn't super hot (not for steeping) and the amount of actual tea IN my pot wasn't nearly enough for a good flavored "chai". not even close. i was offered a gluten free pastries/savories and opted for it. the white bread was, hmm, just that - and crumbly; not holding the various ___salads together (tuna, chicken, salmon). crumbs. i was treating a 12 year old family friend to a belated christmas gift and she had an extraordinary time - so i'll say that the meh-food and the high price tag were (sigh) 'worth it' ... however, the noise level was pretty off the charts - NOT a "civilized" tea time by any means. and, while we got a primo seat at the edge of the fountain and drop-dead floral display, there was a never-ending parade of folks needing to bump into us to, pushily, take their selfies. really? so - it is what it is. a far cry from many years ago when i enjoy such a lovely, quite, pinkies up time. oh - and the "Best Bathrooms in Town" boast i made to my pre-teen friend? they're looking rather tired. come on, Drake, step it up. you surely are getting the moolah to make for a much more memorable experience.

OT
vipOpenTable Diner
Los Angeles
13 reviews
Dined on February 8, 2020
Overall2food2service1ambience3

Our waiter wasn’t up to par on getting the food and later got impatient when my husband asked if you do anything special for birthdays. It was my birthday and I wanted to go to Palm court and was excited. The experience though was not good.

L
Lorenzo
Milwaukee
11 reviews
Dined on February 4, 2020
Overall4food3service5ambience5

I loved the ambiance . It comes at a price. I wasn’t impressed with the quality of the food but overall I enjoyed the experience anyway

FAQs

The Palm Court is rated 4.5 stars by 2688 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.