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The Palm Court, Chicago, IL

The Palm Court

4.7
4.7
3628 Reviews
$30 and under
Unspecified
For those who love their afternoon teas fresh, fragrant and steeped in history, Palm Court at The Drake Hotel serving tea for over a century. Even the Queen and Princess Diana have made their royal visits here. Your afternoon tea begins with Palais de Thes menu, which features 13 tea blends including classic selections like the English Breakfast to modern yet delightful twists like the Mélange du Cap.
Tea is served in individual tea pots accompanied by the traditional three tiered tea tray filled with an arrangement of gourmet finger sandwiches and scones; and dainty petit fours with complements of preserves, lemon curd and English double Devon cream.
And let’s not forget about our little tea. The Prince & Princess Afternoon tea service, suitable for children between 3 and 12 years of age is available throughout the duration of afternoon tea service.
Reservations are heavily encouraged.
Tea service seating duration is 90min
Adults $74-$78 / Kids $35 (3-12)

Make a reservation

2 people

7:00 PM


Booked 134 times today
Experiences are available.

Dining areas

Additional information

  • Neighborhood

    Gold Coast / Streeterville

  • Cross street

    Michigan Avenue & Lakeshore Drive

  • Parking details

    Discounted valet parking is available when you dine in at the Palm Court. Valet parking is available for a discount of $20.00 for the 90 min tea experience. After Palm Court hours, normal rates apply. Thank you

  • Additional

    Beer, Cocktails, Full Bar, Gender Neutral Restroom, Gluten-free Options, High Tea, Non-Smoking, Vegan, Wheelchair Access, Wine

Experiences

  • Afternoon Tea

    Multiple dates available
    For those who love their afternoon teas fresh and steeped in history, Palm Court at The Drake Hotel serving tea for nearly a century is the quintessential Magnificent Mile afternoon tea experience. Even the Queen and Princess Diana have made their visits here. Your afternoon tea begins with a peruse of the Palais de Thes menu, which features 13 tea blends. Tea is served in individual tea pots accompanied by three tiered tea tray filled with an arrangement of gourmet finger sandwiches; delicious breads and scones; and dainty petit fours with accoutrement. The Prince & Princess Afternoon tea service, suitable for children between 4 and 12 years of age. Reservations are heavily encouraged. Full tea service seating duration is 90 minutes max.
  • Palm Court by Night

    Multiple dates available
    Opulence comes by the bottle or glass with a superb selection of wine and bubbly, beer and perfected cocktails paired with a comprehensive shared menu concept for those who want a taste of everything. Staying true to our REAL CHICAGO motto, the Palm Court evening menu also offers iconic Chicago portion selections. You really can have it all with a side of personality and maybe a tale or two from our experienced wait staff.
  • Palm Court Holiday Tea

    Multiple dates available
    Holiday tea in Palm Court is a Real Chicago tradition for generations of families during the holiday season. A seating in Palm Court places you near the iconic fountain adorned with holiday flora and overlooking the lobby Christmas tree and gingerbread display, guests will sip quintessential tea while reveling in the spirit of the season. A live harpist will play for all seating times, with holiday carolers performing on select dates through Christmas. Reservations are heavily encouraged. Full tea service seating duration is 90 minutes max.

What 3,628 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.4Food
  • 4.7Service
  • 4.8Ambience
  • 4.1Value

NoiseModerate

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  1. OT

    OpenTable Diner

    Columbus

    1 review

    vip
    3.0

    1 review

    Dined 1 day ago

    overall3food2service2ambience5
    We came for the holiday tea. Our server was SO SLOW and the food was not good. But, it was beautiful and a fun experience.
  2. FS

    FaheemahS

    Chicago

    4 reviews

    3.0

    4 reviews

    Dined 1 day ago

    overall3food4service4ambience5
    Overall, this venue provides a great experience but it’s rather overpriced.
  3. OT

    OpenTable Diner

    Las Vegas

    1 review

    3.0

    1 review

    Dined 1 day ago

    overall3food3service4ambience3
    It was so warm in the restaurant that it was hard to enjoy high tea. The temperature really took away from the experience.
  4. ES

    EdenS

    Chicago

    1 review

    vip
    2.0

    1 review

    Dined 1 day ago

    overall2food3service1ambience3
    Horrible service, not enough food for the price
  5. C

    Clevelanderluvsfinedining

    Cleveland

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5
    Wonderful Experience. Exceptional ambience! Food & tea superb!
  6. A

    Anonymous

    Chicago

    57 reviews

    vip
    5.0

    57 reviews

    Dined 1 day ago

    overall5food5service5ambience5
    Everything was fabulous as always! We will be back again next year!
  7. ST

    SaraT

    Chicago

    2 reviews

    vip
    4.0

    2 reviews

    Dined 1 day ago

    overall4food4service5ambience5
    Was a great experience. Service was great as always. Only draw back was we had a child with allergies with us. While I can understand this is a challenge sending out roasted and raw veggies for a kid for a special occasion was not the best route. They did accommodate me when I asked for fruit, cheese, meat roll ups, and ice cream for the child. I would just recommend asking specifically what you think you I’ll work.
  8. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5
    We had a lovey afternoon at tea.
  9. ES

    ElisabethS

    1 review

    3.0

    1 review

    Dined 1 day ago

    overall3food4service3ambience5
    We have been going here every Christmas for 17 years. This was the first year that I felt I had to write a review because the price for Christmas Tea was so high.
  10. RS

    RickS

    Chicago

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5
    Javier’s service was exceptional, recognizing my wife’s birthday and taking the time to explain all the tea options, food options and drinks. Atmosphere was exactly what we have come to expect - perfect setting for after tea!
  11. JR

    JolantaR

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Palm Court is simply beautiful! Old time charm, great service. Fabulous setting for special occasions.
  12. JC

    JenniferC

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    A beautiful way to spend an afternoon!
  13. OT

    OpenTable Diner

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined 3 days ago

    overall3food2service1ambience3
    Holiday Tea at the Drake has been a long g time favorite. Had to ask for different table since we couldn’t talk over the harpist. Service Waah horrid. Seemed as if there were only 2 waiters to serve everyone. For the first time ever the sandwiches were stale Have reservations to go again next week but no longer looking forward to being there.
  14. OT

    OpenTable Diner

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    The space was beautiful and the harpist was an added bonus! The service was excellent and my daughters loved the tea party items especially the scones! Christine and the rest of the service team were attentive and professional. I thought that the 1 1/2 hour limit was too short but then again I can see why they would put a time limit. My daughters and I had a wonderful time at our yearly holiday tea party!
  15. LS

    LindseyS

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined 4 days ago

    overall5food4service5ambience5
    I took my mom for afternoon tea at palm court. Amir was our server and he was fantastic! The decor was beautiful and there was a lovely harpist. We really enjoyed our experience and would do it again!
  16. J

    Jennifer

    Chicago

    7 reviews

    4.0

    7 reviews

    Dined 5 days ago

    overall4food3service5ambience4
    The bread on all of our sandwiches was stale. I wondered how long ahead they had prepared them. My 10yo and 9yo were the ones that pointed it out, so it was fairly obvious. Might try a different place for tea next time.
  17. KM

    KarenM

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    We have been attending the Christmas Tea for years. This year seemed especially outstanding. The food was excellent. One of our party needed a gluten-free meal and she commented on how good it was. We also had my young granddaughter who thoroughly enjoyed her meal. The server was extra nice to her and brought her an extra chocolate and strawberry macaroon for her to try. We have always enjoyed the carolers and they were happy to accommodate us with singing Hark the Harold Angels Sing as requested by my granddaughter. We were seated near the middle of the room and were able to take some lovely pictures. It is a highlight of the holidays for my daughters, granddaughter and I to have this special tea together. We will be returning for many years.
  18. OT

    OpenTable Diner

    Chicago

    10 reviews

    1.0

    10 reviews

    Dined 6 days ago

    overall1food1service2ambience1
    Hot water for tea was not actually hot. Had to wave to get attention for hot water refresh. Very crowded and pricey for such mediocre service and food. Will not recommend.
  19. S

    Sujeph

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food3service3ambience4
    Sandwiches were dry, macarons tasteless, and although mini cakes were pretty they lacked flavor. waitress was inattentive however male support staff was great. Decor was very beautiful. Unable to pull Large chairs close to table to eat. Price change between time if reservation and attendance was quite off putting. Lovely site but much of the rest was mediocre.
  20. K

    Katy

    Minneapolis

    8 reviews

    5.0

    8 reviews

    Dined 6 days ago

    overall5food4service5ambience5
    We had a wonderful experience at the Holiday High tea — service was exceptional, the tea selection and food were delicious! So much fun. Even our guys enjoyed it!
  21. CG

    CarlaG

    Chicago

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food4service5ambience5
    Everyone from the hostess to the servers were friendly and accommodating. It was a great way to celebrate my mom's birthday. Only thing, I feel the bread for the sandwiches could have been a little fresher and maybe more options for the kids instead of dessert.
  22. M

    Mark

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    This was our first visit to the Drake for High Tea .The maitre d set us in the best table for two right next to the fountain. Our waiter Javier , treated us like royalty. I am very picky when it comes to food and was so impressed that everything served was absolutely stunning , including all of the people involved in serving our table. The Best of the Best for High Tea .
  23. RH

    RosH

    Washington DC

    7 reviews

    vip
    5.0

    7 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    Wondeful holiday afternoon tea experience! Loved it!
  24. V

    Vjgv

    Atlanta

    88 reviews

    vip
    5.0

    88 reviews

    Dined 7 days ago

    overall5food4service5ambience5
    We were a group of three and enjoyed a beautiful afternoon tea. As busy as it was, we were impressed with the service and we were taken care of well. The harp and Carol singers were a nice touch for the holiday season. It was a delightful afternoon. The only thing we found to be a small negative, it seemed the sweet selections to be VERY sweet.
  25. RR

    RichardR

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    always a delight
  26. S

    Stacia

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    Wonderful experience, loved it! We were seated right next to the Harp, which made it a little hard to have a conversation
  27. OT

    OpenTable Diner

    New England

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food3service2ambience3
    Drinks were too stiff. Service was slow
  28. k

    keiths

    Chicago

    21 reviews

    vip
    5.0

    21 reviews

    Dined on November 18, 2022

    overall5food5service5ambience5
    Highly recommend the “High Tea”. The harp music was a very nice touch!
  29. KK

    KatieK

    1 review

    5.0

    1 review

    Dined on November 18, 2022

    overall5food4service5ambience5
    My adult daughter and I enjoyed the tea, food, and excellent service. Loved seeing the Christmas decorations.
  30. JS

    JenS

    1 review

    4.0

    1 review

    Dined on November 18, 2022

    overall4food2service5ambience5
    I took my grandma, aunt, and sister for a holiday, afternoon tea. The Palm was beautifully decorated and there was a harpist playing a variety of songs so the ambiance was very nice. The service was absolutely perfect. My only complain is with the food itself. I didn’t think there was anything special about the items in the tea service and they didn’t even taste fresh. For the price, I expected a better offering. So we enjoyed the experience but I doubt I will be back or recommend to a friend without adding a caveat about the food.
  31. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on November 13, 2022

    overall3food1service3ambience3
    Intermediate good Dry old bread Noise Stressed service Overall a pure experience
  32. WM

    WendyM

    Chicago

    1 review

    2.0

    1 review

    Dined on November 13, 2022

    overall2food1service4ambience5
    We’ve been going at Christmas for 7 years now. This visit was disappointing. The food was not as good as it usually is. The scones (our favorite) were stale and the rest of it had very little flavor. The service was good and the Palm Court was beautiful as always. But $250 for a disappointing tea is not something I care to repeat.
  33. OT

    OpenTable Diner

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on November 13, 2022

    overall4food4service5ambience5
    It’s a beautiful place with gorgeous holiday decorations. My only complaint and the reason I gave it 4 stars instead of 5 is that they originally seated us at a table with low hanging edges with off level seating. We were either at chairs with our knees not fitting under the table or on a couch where we were too low. They did move us to a regular round table when requested so the service is definitely great. Loved our server!
  34. N

    Nancetta

    Chicago

    15 reviews

    5.0

    15 reviews

    Dined on November 13, 2022

    overall5food5service5ambience4
    Javier was exceptional. Food and experience awesome. Crowded space and noise were only downside. Loved the harp music!
  35. CT

    ChrisT

    San Antonio

    1 review

    vip
    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5
    My friend and I met up in Chicago for a girls’ weekend, and top on our to-do list was afternoon tea in Palm Court. I had requested a table near the harpist if available, and they were so gracious to grant my request! We were greeted warmly and personably by the hostess who then took us to our perfect spot. The ambiance is gorgeous. Our server was helpful and knowledgeable, and he was very skilled at taking great photos of my friend and me. Overall the experience exceeded our expectations! I look forward to returning for tea again next time we are in Chicago. Thank you!
  36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food4service4ambience5
    We loved it Thank you
  37. LM

    LindaM

    Central Coast

    122 reviews

    vip
    5.0

    122 reviews

    Dined on November 12, 2022

    overall5food4service4ambience5
    Lovely holiday tea-very good service. A nice way to start the holiday season. Will definitely return
  38. m

    melbeats

    Chicago

    14 reviews

    vip
    3.0

    14 reviews

    Dined on November 11, 2022

    overall3food2service4ambience3
    Always fun to do high tea - beautiful harpist, great decor. Food is really lackluster - for the amount I'm spending, I expect everything to be delicious. The desserts were completely average.
  39. ND

    NancyD

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5
    Entertaining 5 friends who enjoyed their first High Tea Wonderful wonderful
  40. DT

    DebbieT

    1 review

    5.0

    1 review

    Dined on November 10, 2022

    overall5food4service5ambience5
    We needed more veggie sandwiches but they gave us some, and overall it was very nice! A little pricey but you pay for the experience and ambiance!!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
  • Screening

    • Sick staff prohibited in the workplace

FAQs

The Palm Court is rated 4.7 stars by 3628 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 134 times today
Experiences are available.
Google Map for The Palm Court

140 E Walton Place, Chicago, IL 60611

Dining areas

Additional information

  • Cross street

    Michigan Avenue & Lakeshore Drive

  • Neighborhood

    Gold Coast / Streeterville

  • Hours of operation

    Afternoon Tea Thu–Sun 12:00 pm–4:30 pm

  • Cuisines

    Unspecified

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Discounted valet parking is available when you dine in at the Palm Court. Valet parking is available for a discount of $20.00 for the 90 min tea experience. After Palm Court hours, normal rates apply. Thank you

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Mark Lagges

  • Additional

    Beer, Cocktails, Full Bar, Gender Neutral Restroom, Gluten-free Options, High Tea, Non-Smoking, Vegan, Wheelchair Access, Wine

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