The Palm Charlotte

4.6
3196 Reviews
$30 and under
Steakhouse
Wherever you join us, The Palm will always feel like home. Known as the go-to place for great steaks, craft cocktails and fresh jumbo lump Nova Scotia Lobster since 1926, The Palm is both sophisticated and welcoming to generations of guests, all of whom are treated like family from hte moment they walk in the door.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 3196 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.5
ambience
4.1
value
Noise · Moderate
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D
Derek
Charlotte
6 reviews
Dined 2 days ago
Overall5food4service5ambience5

Over all great experience as always. The staff makes this one of our favorite places.

MP
vipMsPickyPickington
New York Area
18 reviews
Dined 5 days ago
Overall2food3service3ambience2

Ripoff. Very expensive and food was not good. Seems like no one cares if the food is prepared well or tastes good.

OT
OpenTable Diner
Western NC
7 reviews
Dined on September 15, 2021
Overall4food3service5ambience4

The steak was not great. Will not go back for lunch there ever
Very dissapointing

G
paulG
1 review
Dined on September 12, 2021
Overall5food5service5ambience5

Everything we had was spot on!!!! Excellent food and great service

TK
TimK
Charlotte
4 reviews
Dined on September 11, 2021
Overall2food2service4ambience2

The atmosphere was extremely loud to the point that I almost wanted to leave and eat somewhere else. It quieted down a bit when some tables received their food so we ended up staying. I ordered the prime rib medium. When it came it was medium rare and cold to the touch. I had to ask for it to be heated up and it still wasn’t as warm as I would like but I ate it anyway. I really don’t like to complain. My husband had the bone in ribeye which was very good and the sides were fine. The server was attentive and friendly. Overall for the price of $350 I didn’t think it lived up to the standard. On a side note, your bathrooms were very outdated and not very clean for a restaurant of this caliber.

J
Jada
New York Area
5 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

Always can count on a perfect time at the Palm. Joey and his staff are on point every time. It's where we celebrate all special occasions and even just a week night dinner!

CB
CarlaB
Charlotte
2 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

Great birthday lunch!

KR
vipKrissyR
Charlotte
4 reviews
Dined on September 5, 2021
Overall5food5service5ambience5

Great food with great service!

OT
OpenTable Diner
1 review
Dined on September 4, 2021
Overall4food4service5ambience5

Ambiance as always was great. The service is fantastic. The steak was the only thing that the Palm missed on. The USDA Prime Tomahawk Ribeye should be melting in your mouth and have a nice amount of salt, however ours was a bit tough and almost no salt. We enjoyed drinks in the bar after dinner socializing with people we hadn’t met prior.

LS
LeahS
Charlotte
12 reviews
Dined on September 2, 2021
Overall5food5service5ambience5

Had lunch with a lifelong friend and as always, everything was perfect! The Palm is such a wonderful place to go to celebrate special occasions or to simply celebrate every day life! ❤️

s
vipsmaroulis
Charlotte
43 reviews
Dined on September 1, 2021
Overall5food5service5ambience5

The perfect place for a remarkable meal! The BEST lobster bisque in Charlotte! Excellent service- delicious food at reasonable prices on par with other restaurants in Charlotte. The chef’s suggestion of the mahi-mahi with fresh avocado, corn and a delicious sauce was incredible!

OT
OpenTable Diner
Charlotte
1 review
Dined on August 27, 2021
Overall4food4service5ambience4

Our server Allison was fantastic. We ordered the Fried Oyster Rockefeller, Crab Cakes, Wedge Salad, Claim Linguine, and Lamb Chops. The Lamb was perfect! The Fried Oyster Rockefeller was perfect. The crab cakes, wedge salad, and claim linguine were not that great in my opinion. This was my first time at the Palms, so my expectations were high and that may have played a part. But based on my recent experiences at other fine dining options here in Charlotte, the taste of the food just didn’t compete. I would definitely go back for the Oysters and Lamb though.

JC
vipJohnnyC
Charlotte
90 reviews
Dined on August 27, 2021
Overall5food5service5ambience5

Always a great experience. The value matches the quality. Joey takes care of everyone. . Our server Marshall was terrific, as usual. The Palm delivers and makes every meal a special treat.

JP
JasonP
Dallas
3 reviews
Dined on August 26, 2021
Overall5food5service5ambience5

Great service and Lamb Chops!

LS
LeahS
Charlotte
13 reviews
Dined on August 26, 2021
Overall5food5service5ambience5

As always, everything was perfect! Joey, David, and Blue provided superior service and attention to our every need! Can hardly wait until our next visit! ❤️

TH
TonyaH
Charlotte
7 reviews
Dined on August 21, 2021
Overall4food4service5ambience5

Nice and cozy welcoming feel. Plan ahead they are very busy.

OT
OpenTable Diner
Charlotte
4 reviews
Dined on August 21, 2021
Overall4food3service5ambience3

At this price point I would expect all the food to be top quality and seasoned to perfection. I was underwhelmed. The waitress was great!

OT
vipOpenTable Diner
Charlotte
1 review
Dined on August 21, 2021
Overall5food4service5ambience5

Birthday for guest

CL
vipCLTdiner
Charlotte
3 reviews
Dined on August 17, 2021
Overall2food2service3ambience5

Honestly, for the same price the food the last 2 visits compared to Ruth’s Chris is ho hum / not worth it. I will not be back anytime soon as if I am spending $100 per person for a meal to celebrate something I want to have a delicious and special experience.

BH
BruceH
Charlotte
1 review
Dined on August 15, 2021
Overall5food4service5ambience5

We had a great time. The table was ready at the time we reserved, the service was excellent, and most of the food was exceptional.
We had one side item, Garlic Broccoli, that should be removed from the menu. I told the waitress, and she removed it from our bill.

KW
vipKellyW
Charlotte
41 reviews
Dined on August 10, 2021
Overall5food5service5ambience5

I’ve been bringing my daughter here since they opened in maybe 97? And we have enjoyed every single meal since then

ME
vipMicheleE
Charlotte
1 review
Dined on August 7, 2021
Overall5food5service5ambience5

College send off!

KP
KelseyP
1 review
Dined on August 7, 2021
Overall5food5service5ambience5

Took my mother for her birthday. The scallops appetizer was phenomenal, the filet was perfect and the wine was just a cherry on top. Our waitress was an absolute joy and made our night special.

s
vipstevenb
Chicago
16 reviews
Dined on August 6, 2021
Overall3food3service1ambience4

Salad was very good. Steak fair; not entirely tender and rare for medium. Server not great, attitude, had to ask for water and bread, did not come and ask about steak. Very disappointed and not 1st time at the Palm.

j
jbmg
Los Angeles
8 reviews
Dined on August 5, 2021
Overall5food5service5ambience5

Delicious food, lovely ambience. A treat to dine at The Palm.

G
Gypsybighair
Baltimore
2 reviews
Dined on August 4, 2021
Overall2food2service5ambience3

Honestly, everyone who helped us was lovely. Service could not have been better, and although we had a late reservation, we never felt rushed. The real issue was the food. The only thing that was worth eating out of several menu items, was my steak. It was cooked perfectly as you would hope at a steakhouse. The rest was really disappointing.

P
vipPickyfoodie
Charlotte
47 reviews
Dined on August 1, 2021
Overall5food5service5ambience5

Always a great meal and an enjoyable experience

DB
DaveB
Washington DC
12 reviews
Dined on July 31, 2021
Overall5food4service5ambience5

Daughter off to college

DB
vipDBDtraveler
Charlotte
170 reviews
Dined on July 31, 2021
Overall5food5service5ambience5

My husband & I had a wonderful date night dinner at The Palm on Saturday 7/31. Our two servers Jose’ and Blue were excellent. Jose’s knowledge and love of the restaurant’s food were evident and he was helpful in offering his suggestions. Blue was engaging and fun to talk with. You could tell they both loved their jobs and the restaurant. That’s not always the case, so it made the dining experience even better. My husband had the Chilean Sea bass, I had the 14oz NY strip (cooked perfectly) and we shared a side of the green beans with pancetta and pine nuts. All three were incredibly delicious! We ended the night with amazing desserts of cheesecake and the 7 layer chocolate cake with decaf coffee. We left The Palm saying, “we will be back”.

B
Brian7271
Charlotte
2 reviews
Dined on July 30, 2021
Overall5food5service5ambience5

Awesome Experience!

SS
vipSusanS
Charlotte
1 review
Dined on July 30, 2021
Overall5food5service5ambience4

Great food and service!

CP
CheriP
Charlotte
13 reviews
Dined on July 29, 2021
Overall5food5service5ambience5

The service was great the food was great!!! Love this place my third time going!!!!

F
Freddy
Charlotte
5 reviews
Dined on July 28, 2021
Overall5food5service5ambience5

The Charlotte Palm family was and always is at the top of their game. My pick for the Very Best restaurant in Charlotte. Joey, David and the whole team makes this the real deal.

OT
OpenTable Diner
Charlotte
1 review
Dined on July 25, 2021
Overall5food3service5ambience5

It was for my mother in law’s birthday and we were well taken care of and the service was amazing, the staff were extremely nice

b
bbourne10
Charlotte
3 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Great service and excellent food as always

AF
vipAshevilleFoodie
Western NC
85 reviews
Dined on July 23, 2021
Overall4food5service2ambience5

We dined at the Palm in Charlotte this past Friday evening. Not only is it one of our favorite places, it's also our "go to" Restaurant for special occasions. Joey, the longtime General Manager and his Crew never let us down. The food and atmosphere are superb!! Our only complaint this time was our Server, "Insaf". She was extremely inattentive and indifferent. Not up to Palm standards by a long shot.

C
vipChuck
Charlotte
43 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Excellent as always. Casey and Blue were great in serving us! Joined the Landry group after being an 837 card holder!

OT
vipOpenTable Diner
Charlotte
1 review
Dined on July 22, 2021
Overall5food5service5ambience5

Th Palm is one of favorite dining places in Charlotte! The food was great and the entire staff were very attentive. A wonderful evening!

DF
DanielleF
Washington DC
23 reviews
Dined on July 21, 2021
Overall1food3service1ambience2

I really wanted to have a good time on my recent visit. I came with my mother for her birthday and noted that in our reservation -- the hostesses greeted us and wished her happy birthday. That's basically where the evening peaked.

When we asked the waiter about the specials posted on the way in, his response was that "all of our menu is special." I felt strongly that we were trying to be _sold_ something instead of ordering food we were excited about eating.

After awhile of lackluster service, we asked to see the manager and the manager, Joey, assured us that he'd "make it right" and put our evening back on track. He assigned us to a new server, but didn't tell the old waiter so he kept coming around.

We ordered dessert from Mary, the new server, but it didn't come with a candle or birthday acknowledgement. We confirmed with Joey that he had told her. I'm not sure what he did to "make it right," but we left knowing we will NEVER come back to this location of The Palm.

SH
vipSnapperH
Charlotte
7 reviews
Dined on July 19, 2021
Overall1food3service1ambience3

I can’t tell you how many dozen times I’ve eaten here over the years with clients, friends, dates, etc., but it’s been in decline recently. This visit was marked by a group of loud, foul-mouthed salesman yelling and acting like buffoons in the dining room while the waitress encouraged and yelled over them like a fish wife. I was glad I wasn’t there with my daughter to hear them, and disappointed that the restaurant is fine with that behavior now. Food and service were worst ever at the Palm. Service would be what you’d expect at a Harper’s - indeed, worse than last time I was at Harper’s - which is to say, fine but not what you expect from the Palm or a great steakhouse. The lowlight was that the restaurant is now aggressively pushing $25 coupon cards where pester you to buy the card and then get some kind of benefits later. This was advertised throughout the meal with a tacky brochure, and then aggressively presented by the server at meal’s end. More what I would expect at an Applebee’s than a $400 meal. Sad to see what had happened here at this once-best steakhouse in CLT. Won’t rush back for sure.

FAQs

You can order delivery directly from The Palm Charlotte using the Order Online button. The Palm Charlotte also offers delivery in partnership with Postmates and Uber Eats. The Palm Charlotte also offers takeout which you can order by calling the restaurant at (704) 552-7256.

The Palm Charlotte is rated 4.6 stars by 3196 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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