The Palm Charlotte

4.6
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2791 Reviews
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$50 and over
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Steakhouse
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in Charlotte's SouthPark neighborhood, Palm Restaurant is a destination along the brick walkways of the upscale Phillips Place shopping center, and lies minutes away from SouthPark mall, another premier retail attraction. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
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What 2791 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.6
ambience
4.2
value
Noise · Moderate
90% of people would recommend it to a friend
5
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OT
Charlotte
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

This place never disappoints. Best meal in Charlotte and the service can’t be beat

JH
Orlando
2 reviews
Dined 3 days ago
Overall4food4service4ambience4

Food took longer to be served than normal

OT
Charlotte
5 reviews
Dined 4 days ago
Overall3food2service5ambience3

We were disappointed.service was fantastic but we had the 3 pound lobster coupon which you got it for free. It had been de shelled but there was no way it was a three pound lobster. The steaks were not as good as usual.

MP
New York Area
1 review
Dined 5 days ago
Overall3food2service4ambience3

The appetizer, blistered Shishito peppers, was the best part of our meal! I had the filet, which was bland and tough for a filet, especially one priced at $53.50! My husband had the NY Strip and liked it. With the steaks we had the 3-cheese au gratin potatoes and could barely detect potatoes in it because they were cut so small and it was sooo cheesy! For dessert we had the key lime pie, it seemed like a pre-made crust and it was smothered in blueberry sauce...yuck! It was the first dessert I remember us NOT finishing in a very long time. The service was good but the bill was very pricey for the quality of the food. I would not return or recommend it to friends.

j
Dallas
4 reviews
Dined 6 days ago
Overall4food4service4ambience3

Food and service were great - waitress was a bit over the top with loving what we loved,etc. My only complaint was our initial impression for our first time here. The hostess was on the phone and did not look up at us or say pardon me, etc. It was strange - we just stood there until a man took us to our seats in the back room where they host parties. We quickly requested to move to the dining room. First impressions are lasting - I recommend cleaning that up a bit. Other than that - sea bass was delicious as was the veal chop and everything was HOT. We will be back.

OT
Charlotte
10 reviews
Dined on November 7, 2019
Overall5food5service5ambience5

Always a fantastic experience ! David is the best ! All management is fantastic from the GM Joey to Adrian and Erick!

And the best culinary team lead by Chef Colin. The best Palm definitely in the US !


Been coming here for 15 years !

Congrats !

i
Charleston
1 review
Dined on November 7, 2019
Overall5food5service5ambience5

Everyone was very nice and and friendly.

K
Charleston
19 reviews
Dined on November 6, 2019
Overall5food5service5ambience4

The service and food are impeccable! Drinks are good too!

P
Charlotte
35 reviews
Dined on November 5, 2019
Overall5food5service5ambience5

I've been dining at the Charlotte Palm since 2003 and have never had anything but a great meal. Terrific service, excellent drinks, reliably consistent high quality entrees and a welcome atmosphere

The Palm Charlotte
Responded on November 7, 2019

We appreciate your kind feedback of The Palm Charlotte and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thank you again for your continued support. Joey Profeta General Manager 704.552.7256

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V
Charlotte
16 reviews
Dined on November 2, 2019
Overall4food4service5ambience5

Food was very good and was a little expensive which was expected. Service was attentive without being obtrusive. Noise level was moderate. My wife and I had an very enjoyable dinner.

JE
Miami
1 review
Dined on November 1, 2019
Overall5food5service5ambience5

We have been to The Palm in five different locations. Charlotte is always our favorite. Joey and his staff do an amazing job. The bar scene is always active and the food never disappoints.

A
New York Area
15 reviews
Dined on October 28, 2019
Overall1food1service3ambience3

My husband and I have been going to the Palm (in NYC) for MANY years. We usually have lobster and it's always great... last night I was not in the mood so I thought I'd try something else. I ordered a $39 pasta with crab and spinach... it came literally floating in some kind of broth which didn't allow the pasta to "grab " any sauce, is it was like eating plain pasta...I was surprised that it was such a rookie chef move... it was really terrible, so back it went. Next up was the lobster bisque which was like flat dish water. Honestly, it was a HUGE disappointment on our anniversary night. I have to even say that the bread, which is usually fantastic was a bit lack luster. Let's say that I might go back for Burger Mondays, but they'll not see me again for dinner.

SB
Charlotte
3 reviews
Dined on October 26, 2019
Overall5food5service5ambience4

Exceptional dinner! Great way to celebrate our 10th anniversary!

JB
Charlotte
8 reviews
Dined on October 26, 2019
Overall5food4service5ambience5

The Palm took the regular whipped potatoes off the menu... why??

CH
Western NC
8 reviews
Dined on October 24, 2019
Overall5food5service5ambience5

Anniversary

OT
Charlotte
1 review
Dined on October 19, 2019
Overall5food5service5ambience5

Meal and experience were fantastic, as usual.

D
New York Area
102 reviews
Dined on October 18, 2019
Overall2food2service2ambience3

Not worth it. Hard pass. Food and Service below average. Started off strong but Service declined dramatically and one steak overcooked which they did remove from the check.

OT
Charlotte
1 review
Dined on October 17, 2019
Overall5food5service5ambience5

Our dining experience was great.

The Palm Charlotte
Responded on October 23, 2019

Thank you so much for your review of The Palm Charlotte! We truly appreciate the feedback and hope you join us again soon. Joey Profeta General Manager 704.552.7256

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OT
Charlotte
8 reviews
Dined on October 13, 2019
Overall5food5service5ambience5

Our steaks were amazing as usual. We also ordered the new crispy gnocchi side dish - that was awesome! Adam, our server, was professional and friendly. We'll be going back.

TC
Charlotte
5 reviews
Dined on October 12, 2019
Overall5food4service5ambience4

Updated! So we were able to go back and try The Palm again and we were more than pleased with the exceptional dining experience we enjoyed! From start to finish we received nothing but quality service from every staff member that we encountered. Our server, Tony, was very attentive and made sure our meal, from appetizers to main course, were served hot and timely. Adding personal touches such as plating and serving our dishes table side. Our cocktails were equally pleasing! Adrian, the GM, went over and beyond to make sure that we not only came back to dine with them again but that we also had a top notch dining experience. We were not disappointed! We will definitely be back!

SS
Miami
1 review
Dined on October 10, 2019
Overall5food5service5ambience5

We had an amazing dinner! The staff was fantastic!

CH
Charlotte
1 review
Dined on October 5, 2019
Overall5food5service5ambience5

Absolutely the best dinner and service. Matt was our server and he is top notch!

JF
1 review
Dined on October 2, 2019
Overall3food3service3ambience4

Business lunch with Clients. Ordered off powerlunch menu. Salad was good, steak was marginal and dessert - cheesecake was standard. Overall I have had better

a
Charleston
19 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

For my son's birthday, great meal, and they moved us away from a noisy table early on.

CF
Charlotte
46 reviews
Dined on September 27, 2019
Overall3food3service3ambience3

For perspective, we have eat at one of Charlotte's steakhouses around 25 times a year so I have a fair idea of the quality and value of all such restaurants in the region, especially as they compare to one another. The Palm is one that we visit less frequently because we never have a meal that would be considered excellent, especially for the price. Nevertheless, we keep giving it a try every once in a while, and I always leave thinking we should have gone somewhere else. Last time we got a couple of filets that were just okay, and the half I ate the whole thing and was still hungry. There is absolutely no way it was worth $55. Maybe $25, or if adding the "fancy restaurant premium," make it $30. Coincidentally, the very next night we had a reservation at Bonefish, where I had a remarkably similar and equally satisfying dish. It was $22 and included 2 sides. (Interestingly, the asparagus side at The Palm is more than triple the price but is no better.) The waiter kept trying to upsell everything, which was irritating. When suggesting we wanted no dessert, he practically argued that we must. We had to say no repeatedly.

R
Charleston
1 review
Dined on September 24, 2019
Overall5food5service5ambience5

We so enjoyed our evening at The Palm. From the valet parking to the restrooms. Everything was perfect. The service OUTSTANDING! Cant wait for our next visit!

m
Charlotte
1 review
Dined on September 21, 2019
Overall3food5service5ambience4

The food was great and the servers where two. Management walked pass our table two times never spoke but spoke at the two tables on the opposite side of us! Not wanting to say race was a factor but being the only Black couple in there and not being spoken to was obvious but if I wasn’t for the servers I would have let but it was my fiancé birthday dinner and he loved the place just not the manager

PH
1 review
Dined on September 21, 2019
Overall3food2service4ambience3

Very expensive for the quality of food, the food is just OK. One thing that did bother me about the dining area we where in. The wait staff was changing a table cloth near by us, and left the table top exposed for a long time. The table top cover was ripped, torn up and old looking. Just not very appetizing to look at.

OT
Charlotte
1 review
Dined on September 14, 2019
Overall5food5service5ambience5

Always a great time

OT
Charlotte
3 reviews
Dined on September 13, 2019
Overall5food5service5ambience5

Alway an awesome experience! We had the grass fed filet for the first time and it will be the “go to” from now on❤️❤️

SS
Miami
2 reviews
Dined on September 13, 2019
Overall5food5service5ambience5

The Palm in Charlotte Is always great service,ambiance and food!

MK
1 review
Dined on September 11, 2019
Overall5food5service5ambience5

Awesome experience from the minute the Valet took our car! The food was fantastic, as was the Manger, and ALL of his staff. I can't wait to return!!

RM
1 review
Dined on September 7, 2019
Overall4food4service5ambience5

Great food and service a bit pricey overall great experience

MJ
Charlotte
29 reviews
Dined on September 6, 2019
Overall5food5service5ambience5

Excellent lunch...the crab salad was excellent.

JT
Charlotte
3 reviews
Dined on September 5, 2019
Overall5food5service5ambience5

Eric, is making Joey proud I’m sure.

BC
Charlotte
3 reviews
Dined on September 5, 2019
Overall5food5service5ambience5

Always an excellent evening with Joey and his crew!

DS
Los Angeles
24 reviews
Dined on September 2, 2019
Overall5food5service5ambience4

Excellent food, interesting and special ambiance with photos and caricatures of film stars.

JJ
1 review
Dined on August 30, 2019
Overall5food5service5ambience5

The Palm never disappoints. Service was prompt, professional and friendly. I will most definitely be back.

H
Charlotte
4 reviews
Dined on August 28, 2019
Overall5food5service5ambience4

Excellent dining experience, staff very knowledgeable about the menu. The food is perfect in every aspect.

JP
Washington DC
2 reviews
Dined on August 26, 2019
Overall5food5service5ambience5

Food was great and service was great. The Palm is one of my favorite restaurants.

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