The Palm Charlotte
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Over all great experience as always. The staff makes this one of our favorite places.
Ripoff. Very expensive and food was not good. Seems like no one cares if the food is prepared well or tastes good.
The steak was not great. Will not go back for lunch there ever
Everything we had was spot on!!!! Excellent food and great service
The atmosphere was extremely loud to the point that I almost wanted to leave and eat somewhere else. It quieted down a bit when some tables received their food so we ended up staying. I ordered the prime rib medium. When it came it was medium rare and cold to the touch. I had to ask for it to be heated up and it still wasn’t as warm as I would like but I ate it anyway. I really don’t like to complain. My husband had the bone in ribeye which was very good and the sides were fine. The server was attentive and friendly. Overall for the price of $350 I didn’t think it lived up to the standard. On a side note, your bathrooms were very outdated and not very clean for a restaurant of this caliber.
Always can count on a perfect time at the Palm. Joey and his staff are on point every time. It's where we celebrate all special occasions and even just a week night dinner!
Great birthday lunch!
Great food with great service!
Ambiance as always was great. The service is fantastic. The steak was the only thing that the Palm missed on. The USDA Prime Tomahawk Ribeye should be melting in your mouth and have a nice amount of salt, however ours was a bit tough and almost no salt. We enjoyed drinks in the bar after dinner socializing with people we hadn’t met prior.
Had lunch with a lifelong friend and as always, everything was perfect! The Palm is such a wonderful place to go to celebrate special occasions or to simply celebrate every day life! ❤️
The perfect place for a remarkable meal! The BEST lobster bisque in Charlotte! Excellent service- delicious food at reasonable prices on par with other restaurants in Charlotte. The chef’s suggestion of the mahi-mahi with fresh avocado, corn and a delicious sauce was incredible!
Our server Allison was fantastic. We ordered the Fried Oyster Rockefeller, Crab Cakes, Wedge Salad, Claim Linguine, and Lamb Chops. The Lamb was perfect! The Fried Oyster Rockefeller was perfect. The crab cakes, wedge salad, and claim linguine were not that great in my opinion. This was my first time at the Palms, so my expectations were high and that may have played a part. But based on my recent experiences at other fine dining options here in Charlotte, the taste of the food just didn’t compete. I would definitely go back for the Oysters and Lamb though.
Always a great experience. The value matches the quality. Joey takes care of everyone. . Our server Marshall was terrific, as usual. The Palm delivers and makes every meal a special treat.
Great service and Lamb Chops!
As always, everything was perfect! Joey, David, and Blue provided superior service and attention to our every need! Can hardly wait until our next visit! ❤️
Nice and cozy welcoming feel. Plan ahead they are very busy.
At this price point I would expect all the food to be top quality and seasoned to perfection. I was underwhelmed. The waitress was great!
Birthday for guest
Honestly, for the same price the food the last 2 visits compared to Ruth’s Chris is ho hum / not worth it. I will not be back anytime soon as if I am spending $100 per person for a meal to celebrate something I want to have a delicious and special experience.
We had a great time. The table was ready at the time we reserved, the service was excellent, and most of the food was exceptional.
We had one side item, Garlic Broccoli, that should be removed from the menu. I told the waitress, and she removed it from our bill.
I’ve been bringing my daughter here since they opened in maybe 97? And we have enjoyed every single meal since then
College send off!
Took my mother for her birthday. The scallops appetizer was phenomenal, the filet was perfect and the wine was just a cherry on top. Our waitress was an absolute joy and made our night special.
Salad was very good. Steak fair; not entirely tender and rare for medium. Server not great, attitude, had to ask for water and bread, did not come and ask about steak. Very disappointed and not 1st time at the Palm.
Delicious food, lovely ambience. A treat to dine at The Palm.
Honestly, everyone who helped us was lovely. Service could not have been better, and although we had a late reservation, we never felt rushed. The real issue was the food. The only thing that was worth eating out of several menu items, was my steak. It was cooked perfectly as you would hope at a steakhouse. The rest was really disappointing.
Always a great meal and an enjoyable experience
Daughter off to college
My husband & I had a wonderful date night dinner at The Palm on Saturday 7/31. Our two servers Jose’ and Blue were excellent. Jose’s knowledge and love of the restaurant’s food were evident and he was helpful in offering his suggestions. Blue was engaging and fun to talk with. You could tell they both loved their jobs and the restaurant. That’s not always the case, so it made the dining experience even better. My husband had the Chilean Sea bass, I had the 14oz NY strip (cooked perfectly) and we shared a side of the green beans with pancetta and pine nuts. All three were incredibly delicious! We ended the night with amazing desserts of cheesecake and the 7 layer chocolate cake with decaf coffee. We left The Palm saying, “we will be back”.
Great food and service!
The service was great the food was great!!! Love this place my third time going!!!!
The Charlotte Palm family was and always is at the top of their game. My pick for the Very Best restaurant in Charlotte. Joey, David and the whole team makes this the real deal.
It was for my mother in law’s birthday and we were well taken care of and the service was amazing, the staff were extremely nice
Great service and excellent food as always
We dined at the Palm in Charlotte this past Friday evening. Not only is it one of our favorite places, it's also our "go to" Restaurant for special occasions. Joey, the longtime General Manager and his Crew never let us down. The food and atmosphere are superb!! Our only complaint this time was our Server, "Insaf". She was extremely inattentive and indifferent. Not up to Palm standards by a long shot.
Excellent as always. Casey and Blue were great in serving us! Joined the Landry group after being an 837 card holder!
Th Palm is one of favorite dining places in Charlotte! The food was great and the entire staff were very attentive. A wonderful evening!
I really wanted to have a good time on my recent visit. I came with my mother for her birthday and noted that in our reservation -- the hostesses greeted us and wished her happy birthday. That's basically where the evening peaked.
When we asked the waiter about the specials posted on the way in, his response was that "all of our menu is special." I felt strongly that we were trying to be _sold_ something instead of ordering food we were excited about eating.
After awhile of lackluster service, we asked to see the manager and the manager, Joey, assured us that he'd "make it right" and put our evening back on track. He assigned us to a new server, but didn't tell the old waiter so he kept coming around.
We ordered dessert from Mary, the new server, but it didn't come with a candle or birthday acknowledgement. We confirmed with Joey that he had told her. I'm not sure what he did to "make it right," but we left knowing we will NEVER come back to this location of The Palm.
I can’t tell you how many dozen times I’ve eaten here over the years with clients, friends, dates, etc., but it’s been in decline recently. This visit was marked by a group of loud, foul-mouthed salesman yelling and acting like buffoons in the dining room while the waitress encouraged and yelled over them like a fish wife. I was glad I wasn’t there with my daughter to hear them, and disappointed that the restaurant is fine with that behavior now. Food and service were worst ever at the Palm. Service would be what you’d expect at a Harper’s - indeed, worse than last time I was at Harper’s - which is to say, fine but not what you expect from the Palm or a great steakhouse. The lowlight was that the restaurant is now aggressively pushing $25 coupon cards where pester you to buy the card and then get some kind of benefits later. This was advertised throughout the meal with a tacky brochure, and then aggressively presented by the server at meal’s end. More what I would expect at an Applebee’s than a $400 meal. Sad to see what had happened here at this once-best steakhouse in CLT. Won’t rush back for sure.
You can order delivery directly from The Palm Charlotte using the Order Online button. The Palm Charlotte also offers delivery in partnership with Postmates and Uber Eats. The Palm Charlotte also offers takeout which you can order by calling the restaurant at (704) 552-7256.
The Palm Charlotte is rated 4.6 stars by 3196 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.