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The Pacific Restaurant - Hotel Grand Pacific

4.2
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188 Reviews
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CAN$30 and under
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Northwest
The Pacific Restaurant - Hotel Grand Pacific, harbourside in beautiful downtown Victoria offers a distinctive west coast casual appeal to its guests. The Restaurant offers outdoor seating on the terrace and indoors in the Restaurant.

Featuring Vancouver Island "farm to table" cuisine complimented by an extensive selection of local and international wines, The Pacific Restaurant's menu provides a feast for the senses.

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 188 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.5
service
4.1
ambience
4.0
value
Noise · Moderate
84% of people would recommend it to a friend
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JF
JamesF
Vancouver
1 review
Dined on October 2, 2020
Overall5food4service5ambience5

We sat outside at the fire tables, so the noise level relates to the fact we were on a busy street on Friday night. Sadly not very busy at the restaurant, but everything was quite good. The Sangria was unusually strong.

D
Den55
Las Vegas
14 reviews
Dined on September 29, 2020
Overall5food5service5ambience5

It was great. Our server was wonderful.

m
vipmarkbres
Vancouver
15 reviews
Dined on September 19, 2020
Overall5food5service5ambience5

Server “Donna” was excellent. Food was delicious as we had fish and pasta respectively. Reasonably priced and so all in all, a wonderful evening.

NT
NicoleT
1 review
Dined on September 4, 2020
Overall5food5service5ambience5

Great food, friendly service and a lovely setting.

RA
RobA
1 review
Dined on August 26, 2020
Overall5food5service5ambience4

Dinner service was on the patio, because of COVID. It got a little chilly, but our server offered blankets and we sat by a heater. The food and service was excellent.

LR
LesR
1 review
Dined on August 22, 2020
Overall2food2service5ambience4

I had the board with, pork pate, it was tasteless, the pate looked like it was 1000 years old. Seafood boil was bland. Outdoor chairs no cushions.

a
vipajay
Vancouver
7 reviews
Dined on August 16, 2020
Overall5food5service5ambience5

wonderful night

OT
OpenTable Diner
Vancouver
1 review
Dined on August 16, 2020
Overall5food5service5ambience5

Anniversary

LF
vipLauraF
Vancouver
57 reviews
Dined on August 16, 2020
Overall4food4service5ambience4

The terrace is a lovely spot to have a drink and small plates and hang out with friends.

TB
TrishB
1 review
Dined on August 13, 2020
Overall5food5service5ambience5

We had fantastic service from phone call , servers and greeter.

Fabulous location on Terrace and indoor restaurant. Great server and fabulous food and wine. Top Notch!!!

AB
AileenB
Vancouver
1 review
Dined on July 26, 2020
Overall5food5service5ambience5

Everything is outstanding specially Franzina who welcomed us and sat us by the patio which we enjoyed. Also the 2 waiters who assisted us as well. They went beyond and above to make us comfortable and enjoy our meal.

EL
EvelynL
Calgary
4 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

We do enjoy coming for the Early Supper, a good value for seniors. Hopefully the 3rd item on the menu will be revised this month (March) so we can come again. So nice to see the same waiters year after year.

L
Lovers
1 review
Dined on February 21, 2020
Overall4food4service5ambience4

The restaurant was very cold, needed to keep our jackets on

A
vipAlicia
Vancouver
13 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

Was a lovely breakfast , loved the french toast , was great

M
Marion
1 review
Dined on February 15, 2020
Overall4food4service3ambience3

Did the Fondue with our 8 and 11 year old girls, had a great time. It costs $85 per 2 adults, and for the kids we paid for one extra portion at $35. It is not a lot of food, however, as you are eating slowly you find that you fill up. It is three courses, starting with a traditional cheese fondue followed by a broth fondue, topped off with a chocolate fondue. The chocolate was definitely the show stopper. Delicious! The meal was fun. The restaurant is a bit out dated, and they were definitely understaffed. Reservations are recommended.

DM
DonM
1 review
Dined on February 13, 2020
Overall3food3service2ambience2

Food was good, but nothing worth mmmm’ing over. Decent, but I wouldn't necessarily recommend it.

D
Donnamaryann
1 review
Dined on February 7, 2020
Overall2food1service3ambience4

We loved the quiet atmosphere. The soft jazz music. And the bread was delicious. It all went downhill after that. We weren’t impressed. We might try the lounge next and see if the food is any better. Sorry. We were so looking forward to it. You need to get a better chef.

KM
KimberleyM
Vancouver
2 reviews
Dined on January 25, 2020
Overall3food3service4ambience4

Went with another couple for their fondue buffet. Nothing special about accompanying food. All was ice cold and cheese and broths not hot enough to heat food. Potatoes barely cooked and ice cold takes at least 15 mins to finish cooking in stock and heat up. No dipping and eating required dumping food in fondue and leave to heat up then scoop out to eat. Appropriate side dishes should be at least room temp. Service was ok. Not overly impressed with table right at entrance. If it had been busy people waiting would be right overtop of you. Drinks and wine selection were great.

KF
KatieF
1 review
Dined on January 18, 2020
Overall4food5service4ambience4

Awesome dining experience! Would highly recommend to friends.

DR
DeannaR
Vancouver
2 reviews
Dined on January 13, 2020
Overall5food5service5ambience3

The fondues were fabulous - great service and a fun experience!

RM
RoyM
1 review
Dined on January 7, 2020
Overall2food1service3ambience3

Went for a special occasion and were very disappointed. Service was okay but nothing special. The food was terrible. We had the Pork Saddle. Very bland and tough as all get out. Calling it pork was false advertising , it was more like a well used saddle ! Presentation was pathetic. Had to ask for sharper knives and waitress never caught on that the meal was a disgrace. In hind sight we should have sent it back. Won't go back and won't recommend.

BR
BrianR
1 review
Dined on December 30, 2019
Overall5food5service5ambience5

Tried out the Fondue dinner for 2. Very fun and delicious dinner. Service was great too. I highly recommend the Pacific Restaurant at the Hotel Grand Pacific.

OT
OpenTable Diner
1 review
Dined on December 29, 2019
Overall4food4service3ambience3

Food was okay , but not great, considering that it was the hotel restaurant. It took around 45 mins to get our main course, even when the place was not yet full. Restaurant a little dark. Staff was friendly though.

PB
PeterB
1 review
Dined on December 26, 2019
Overall4food3service3ambience3

Breakfast not as good as other times we have stayed, the buffet scrambled eggs were not that good and fruit salad was too much melon and not enough variety of fruit.
Thank you for good service.

E
vipEats
Vancouver
62 reviews
Dined on December 18, 2019
Overall3food3service4ambience3

We enjoyed the fondue for 2! It was fun and I would highly recommend it - just make sure to give yourself ample time to enjoy the courses. Great service from our server and manager!!

LS
LouiseS
Vancouver
1 review
Dined on December 14, 2019
Overall5food5service5ambience4

Please keep the fondue - you guys do a great job!!

Maybe put the potatoes and broccolli with the cheese!

Thanks again-
Happy holidays

l
lostinbc
1 review
Dined on December 13, 2019
Overall2food1service1ambience2

We were very excited to book the 3 course fondue dinner for 2 weeks in advance for Dec. 13. Reviews seemed solid enough, and we try not to have high expectations, but unfortunately our server "J" had limited customer service (that night?), unlike the other servers around us. He didn't know the happy hour hgp cocktail to which he returned and stated 'a rum punch drink'. He rushed us through the first 2 courses until I asked him if he was in a hurry. Then he disappeared from the room but we were one of his only tables...
Each course was served ice cold out of the fridge, and when we mentioned it, he simply said oh and walked away. No amount of hot cheese can cover for cold 'grilled' zucchini. When we mentioned the broth wasn't hot either, he had the same reaction. Portions were disappointing and was not worth the $40+ pp. We eat out often and always respect hard work, tough dealing with the public and demands of the job, but he made no effort even when the meal was poor.

A
vipAlicia
Vancouver
13 reviews
Dined on December 8, 2019
Overall4food4service4ambience4

Was a good breakfast, good service.
Will come back.

JB
JimB
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

The stake and salmon were amazing cooked perfectly. Wonderful melt in your mouth flavors and texture. Service and ambiance were outstanding. Our waiter was attentive but not intrusive. Would like to have had a window table. Our seating was nice although a little less than expected in the quality department. Bench seat rather than table. Might need to request a window table the next time I make a reservation.

MS
MicaelaS
Vancouver
2 reviews
Dined on November 26, 2019
Overall5food4service5ambience5

The fondue special is truly worth.
Excellent service.
Quiet place, we could actually have conversations!

BM
BrianM
Vancouver
2 reviews
Dined on November 23, 2019
Overall5food5service5ambience5

Good food, very good service and quick seating. Food came quickly and staff were very professional.

A
vipAllegra
Vancouver
25 reviews
Dined on November 10, 2019
Overall4food4service5ambience3

The cheese fondue special for two was very nice. The waiter was truly excellent - he was so professional and thoughtful. But the restaurant decor has not changed in decades and is in serious need of an update and re-design. What a shame to have such a superb location by the harbour and not present it to best advantage. The decor is so bland that it is depressing. The fabulous staff and eager customers deserve better.

PB
PattyB
1 review
Dined on November 9, 2019
Overall4food5service5ambience5

I made a reservation for high tea and when we got there they thought we were there for lunch. They were very kind and checked into it but tea would have been a long wait so we had lunch. Disappointed only in the process of the reservation, not what we had when we got there. Lovely.

I would recommend being careful on reservations, which are only through Open Table in getting what you want.

S
Sharon
1 review
Dined on October 30, 2019
Overall5food5service5ambience4

A warm, calm, quiet atmosphere greeted us. The menu offered thoughtful, gourmet, choices, magnificently presented. The soup de jour was divine. The arctic char was perfectly cooked, roasted vegetables crisp, the gnocchi was a treat. A feast for the taste buds. Our server was knowledgeable, and gracious. Our entire dining experience was just what we wanted to celebrate our anniversary.

AL
AngelaL
Vancouver
5 reviews
Dined on October 12, 2019
Overall4food4service4ambience4

Great early bird menu!
Friendly staff and great location

FW
vipFoodnWineJunkie
New York Area
9 reviews
Dined on September 28, 2019
Overall5food5service5ambience4

My husband and I had won a gift certificate which granted us each a 3-course meal. We ordered the Lobster Bruschetta and Scallop appetizers. When our entrees arrived (his was the special, Confit Duck), I noticed my medium-rare tenderloin was actually past well. The server immediately wisked it away and brought back a properly cooked medium-rare. No hassles, quick service. Our bottle of wine was served expertly and we never waited for water refills, etc. For dessert, we enjoyed an Aperol "cheesecake" and chocolate mousse. Both were light and tasty. The only thing that could have possibly improved our experience was a more intimate setting as the Pacific Restaurant is off the lobby inside a major hotel. However, we had nice view of the harbor, and again - the service level was more attentive than other comparable restaurants around Victoria.

TU
The3ofUs
Vancouver
1 review
Dined on September 12, 2019
Overall5food3service5ambience5

It was my second time there for lunch, and my friends' first time. Everyone very much enjoyed the restaurant, the ambience, the service, and the food. I am quite sure that we may have found our favourite place for our regular lunches. Thank you very much,
ps: booking on line was extremely easy and user friendly - when using on line is not user friendly, I tend to book elsewhere.

MM
MoniqueM
Toronto
5 reviews
Dined on August 3, 2019
Overall4food5service5ambience3

We were successful in our search for the best #seafoodboil on #vancouverisland. Thanks for a fabulous meal @hotelgrandpacific . Susan took amazing care of us while we enjoyed the freshest, tastiest shrimp 🍤, clams, mussels, and whole crabs 🦀, with fresh corn 🌽 and potatoes 🥔! All local and all so scrumptious...we laughed at how much food had arrived... and yes, there was definitely a doggie bag with this meal.

SW
StevenWB
Vancouver
1 review
Dined on August 1, 2019
Overall4food3service4ambience3

Overall our dining experience at the Grand Pacific was pleasant. I would highly recommend that in future a little more care be taken by the chef to ensure that no crab shell remains in the preparation. My entree (steak/crab) had several pieces of crab shell that I bit into. Normally, this would not have been a huge issue, but it caused my gum to bleed for 7 hours due to anticoagulant medications prescribed for my heart condition.

T
Tina
1 review
Dined on July 30, 2019
Overall4food4service5ambience5

Susan was wonderful, she was sensitive to our temperature needs, it was windy and she turned on the heater for us, but it’s mostly her courteousness that win / perfected my experience at the Pacific restaurant

FAQs

The Pacific Restaurant - Hotel Grand Pacific is rated 4.2 stars by 188 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by The Pacific Restaurant - Hotel Grand Pacific