The Pacific Restaurant - Hotel Grand Pacific

Excellent service, good quality food well prepared and tastefully presented.

We ordered the 3 course fondue for two. This made for an entertaining supper event. Highly reccomend it. Protocols in place lead to a relaxed environment. Super locations with view extended to the North over the Victoria harbour scene.

It was my first time at The Pacific Restaurant and I thought the food was average. The service was excellent, I like the ambience but the food, for me and my partner, was not breath taken,

We had the fondue, and my compliments to the chefs!! It was delicious and such great value for the money. It was all great! Our server was excellent, very friendly but not over the top. Thanks for a great evening.

Fondue and great experience for first time with kids! Split the 2 person amongst 2 adults & 2 kids & added extra veggies & some fries. Not a ton of food but that’s expected at this kind of restaurant.

Our server Donna deserves special mention. Her menu knowledge was outstanding, she was polite and calm when my Dad barked at her (I am so so sorry. She did absolutely nothing wrong). She carried on with grace and calm. I will definitely return.

We sat outside at the fire tables, so the noise level relates to the fact we were on a busy street on Friday night. Sadly not very busy at the restaurant, but everything was quite good. The Sangria was unusually strong.

It was great. Our server was wonderful.

Server “Donna” was excellent. Food was delicious as we had fish and pasta respectively. Reasonably priced and so all in all, a wonderful evening.

Great food, friendly service and a lovely setting.

Dinner service was on the patio, because of COVID. It got a little chilly, but our server offered blankets and we sat by a heater. The food and service was excellent.

I had the board with, pork pate, it was tasteless, the pate looked like it was 1000 years old. Seafood boil was bland. Outdoor chairs no cushions.

wonderful night

Anniversary

The terrace is a lovely spot to have a drink and small plates and hang out with friends.

We had fantastic service from phone call , servers and greeter.

Fabulous location on Terrace and indoor restaurant. Great server and fabulous food and wine. Top Notch!!!

Everything is outstanding specially Franzina who welcomed us and sat us by the patio which we enjoyed. Also the 2 waiters who assisted us as well. They went beyond and above to make us comfortable and enjoy our meal.

We do enjoy coming for the Early Supper, a good value for seniors. Hopefully the 3rd item on the menu will be revised this month (March) so we can come again. So nice to see the same waiters year after year.

The restaurant was very cold, needed to keep our jackets on

Was a lovely breakfast , loved the french toast , was great

Did the Fondue with our 8 and 11 year old girls, had a great time. It costs $85 per 2 adults, and for the kids we paid for one extra portion at $35. It is not a lot of food, however, as you are eating slowly you find that you fill up. It is three courses, starting with a traditional cheese fondue followed by a broth fondue, topped off with a chocolate fondue. The chocolate was definitely the show stopper. Delicious! The meal was fun. The restaurant is a bit out dated, and they were definitely understaffed. Reservations are recommended.

Food was good, but nothing worth mmmm’ing over. Decent, but I wouldn't necessarily recommend it.

We loved the quiet atmosphere. The soft jazz music. And the bread was delicious. It all went downhill after that. We weren’t impressed. We might try the lounge next and see if the food is any better. Sorry. We were so looking forward to it. You need to get a better chef.

Went with another couple for their fondue buffet. Nothing special about accompanying food. All was ice cold and cheese and broths not hot enough to heat food. Potatoes barely cooked and ice cold takes at least 15 mins to finish cooking in stock and heat up. No dipping and eating required dumping food in fondue and leave to heat up then scoop out to eat. Appropriate side dishes should be at least room temp. Service was ok. Not overly impressed with table right at entrance. If it had been busy people waiting would be right overtop of you. Drinks and wine selection were great.

Awesome dining experience! Would highly recommend to friends.

The fondues were fabulous - great service and a fun experience!

Went for a special occasion and were very disappointed. Service was okay but nothing special. The food was terrible. We had the Pork Saddle. Very bland and tough as all get out. Calling it pork was false advertising , it was more like a well used saddle ! Presentation was pathetic. Had to ask for sharper knives and waitress never caught on that the meal was a disgrace. In hind sight we should have sent it back. Won't go back and won't recommend.

Tried out the Fondue dinner for 2. Very fun and delicious dinner. Service was great too. I highly recommend the Pacific Restaurant at the Hotel Grand Pacific.

Food was okay , but not great, considering that it was the hotel restaurant. It took around 45 mins to get our main course, even when the place was not yet full. Restaurant a little dark. Staff was friendly though.

Breakfast not as good as other times we have stayed, the buffet scrambled eggs were not that good and fruit salad was too much melon and not enough variety of fruit.
Thank you for good service.

We enjoyed the fondue for 2! It was fun and I would highly recommend it - just make sure to give yourself ample time to enjoy the courses. Great service from our server and manager!!

Please keep the fondue - you guys do a great job!!

Maybe put the potatoes and broccolli with the cheese!

Thanks again-
Happy holidays

We were very excited to book the 3 course fondue dinner for 2 weeks in advance for Dec. 13. Reviews seemed solid enough, and we try not to have high expectations, but unfortunately our server "J" had limited customer service (that night?), unlike the other servers around us. He didn't know the happy hour hgp cocktail to which he returned and stated 'a rum punch drink'. He rushed us through the first 2 courses until I asked him if he was in a hurry. Then he disappeared from the room but we were one of his only tables...
Each course was served ice cold out of the fridge, and when we mentioned it, he simply said oh and walked away. No amount of hot cheese can cover for cold 'grilled' zucchini. When we mentioned the broth wasn't hot either, he had the same reaction. Portions were disappointing and was not worth the $40+ pp. We eat out often and always respect hard work, tough dealing with the public and demands of the job, but he made no effort even when the meal was poor.

Was a good breakfast, good service.
Will come back.

The stake and salmon were amazing cooked perfectly. Wonderful melt in your mouth flavors and texture. Service and ambiance were outstanding. Our waiter was attentive but not intrusive. Would like to have had a window table. Our seating was nice although a little less than expected in the quality department. Bench seat rather than table. Might need to request a window table the next time I make a reservation.

The fondue special is truly worth.
Excellent service.
Quiet place, we could actually have conversations!

Good food, very good service and quick seating. Food came quickly and staff were very professional.

The cheese fondue special for two was very nice. The waiter was truly excellent - he was so professional and thoughtful. But the restaurant decor has not changed in decades and is in serious need of an update and re-design. What a shame to have such a superb location by the harbour and not present it to best advantage. The decor is so bland that it is depressing. The fabulous staff and eager customers deserve better.

I made a reservation for high tea and when we got there they thought we were there for lunch. They were very kind and checked into it but tea would have been a long wait so we had lunch. Disappointed only in the process of the reservation, not what we had when we got there. Lovely.

I would recommend being careful on reservations, which are only through Open Table in getting what you want.

A warm, calm, quiet atmosphere greeted us. The menu offered thoughtful, gourmet, choices, magnificently presented. The soup de jour was divine. The arctic char was perfectly cooked, roasted vegetables crisp, the gnocchi was a treat. A feast for the taste buds. Our server was knowledgeable, and gracious. Our entire dining experience was just what we wanted to celebrate our anniversary.