The New Moon

Bewertungen für The New Moon von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. OT

   OpenTable-Gast

   London2 Bewertungen

   5.0

   Besucht am 24. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   The upstairs dining room is a real gem - a beautiful space, nicely set out, intimate and elegant - perfect for a business lunch or a social occasion. The windows overlooking Leadenhall Market are really nice - it feels like being in Paris or Milan. Good menu, although a couple of items were missing. My companion had the pie of the day, which came with seared cabbage and a mash topped with pesto - very nice by all accounts. I had the plant-based burger which was superb. Definitely recommended!
   

   The New MoonVor 6 Tagen geantwortet

   Hi, Thank you for taking the time to leave us a review. We really appreciate the 5* and your kind words. We are hoping to see you again soon! Team New Moon
   

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2. A

   Alexandra VIP

   Los Angeles310 Bewertungen

   2.0

   Besucht am 27. Februar 2025

   1. Gesamt 2
   2. Essen 4
   3. Service 2
   4. Ambiente 3

   What a shame! This could have been a great restaurant because the food is very good, but the delivery of the food was frighteningly delayed to the point we had to split up and leave to make a 3 pm meeting (we were seated at 1 pm) before 40% of our table received our food. When I asked the waitress where our food was, she said “Thursdays are very busy “ while the other waitress said that one of the cooks hadn’t showed up. I didn’t want excuses, I wanted our table to be served. There is no chance we will ever book this restaurant again.
   

   The New MoonBeantwortet am 5. März 2025

   Hi Alexandra, We're very sorry to hear that you did not receive the high level of service that we pride ourselves on. Occasionally, events conspire to cause delays in food service, though we do expect to manage this more effectively. Thank you very much for bringing to our attention this area in which we can improve; customer reviews like this are what make us better! We'd love to have the chance to show you how great an experience at the New Moon can be. For more information on what we can do to make your next visit better, please contact us through our website form and our friendly bookings manager will be happy to assist. Best wishes, Team New Moon
   

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3. A

   Andrew VIP

   London4 Bewertungen

   5.0

   Besucht am 5. Februar 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   A good venue for a business lunch, not too busy and the atmosphere allows for a conversation to flow.
   

   The New MoonBeantwortet am 17. Februar 2025

   Hi Andrew, Thank you for taking the time to leave us a review, we appreciate your kind words and hoping to see you again soon! Team New Moon
   

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4. P

   Phil

   London1 Bewertung

   5.0

   Besucht am 16. Dezember 2024

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   We only had bar snacks, really good and were helped with what to order-great choices
   

   The New MoonBeantwortet am 24. Dezember 2024

   Hi Phil, Thank you for taking the time to leave us a 5* review. We are hoping to see you again soon! Team New Moon
   

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5. S

   Stacey

   London1 Bewertung

   2.0

   Besucht am 16. Dezember 2024

   1. Gesamt 2
   2. Essen 2
   3. Service 2
   4. Ambiente 2

   This was my first time eating here, I will try the Brasserie as been told it's very good however many other tables along with ourselves had very long wait time for our food to come out.
   

   The New MoonBeantwortet am 24. Dezember 2024

   Hi Stacey It is really disappointing to hear that your experience was anything less than great, and your feedback will be taken on board and conveyed to staff, we would appreciate the chance to turn your experience around. please contact us and allow us the opportunity to rectify this. Team New Moon
   

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6. L

   Lee

   London1 Bewertung

   3.0

   Besucht am 9. Dezember 2024

   1. Gesamt 3
   2. Essen 3
   3. Service 3
   4. Ambiente 3

   Lacking a number of selections on the food menu. Table for 4 should be 2 square not 2 round where space is limited.
   

   The New MoonBeantwortet am 12. Dezember 2024

   Hi Lee, Thank you for taking the time to leave us a review. We will make sure to pass on your feedback to our management team. Team New Moon
   

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7. M

   Mark

   London4 Bewertungen

   4.0

   Besucht am 26. November 2024

   1. Gesamt 4
   2. Essen 4
   3. Service 5
   4. Ambiente 5

   It was a great place , not too crowded , service was very good but there was a lot of problems with the menu , most of the options where unavailable due to lack of stock also the coffee machine was broken
   

   The New MoonBeantwortet am 16. Dezember 2024

   Hi Mark, Thank you for taking the time to let us know how we did! The coffee machine is fixed now, so we are hoping to see you soon! Team New Moon
   

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8. D

   Douglas

   London1 Bewertung

   5.0

   Besucht am 9. November 2024

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Went out their way to make our experience exceptional the team were wonderful
   

   The New MoonBeantwortet am 12. Dezember 2024

   Hi Douglas, Thank you for taking the time to leave us 5* review. We are hoping to see you again soon! Team New Moon
   

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9. N

   Neil VIP

   Kent11 Bewertungen

   4.0

   Besucht am 25. September 2024

   1. Gesamt 4
   2. Essen 4
   3. Service 4
   4. Ambiente 4

   Good value, good food and good service in a great location. Will eat there again.
   

   The New MoonBeantwortet am 30. September 2024

   Hi Neil. Thank you for 4* review. We are hoping to see you again soon! Team New Moon
   

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10. M

    Mat

    London5 Bewertungen

    5.0

    Besucht am 20. September 2024

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 4

    Lovely upstairs restaurant in this fabulous Leadenhall Market pub. Booked for 12 p.m. and it was very quiet. Lady serving was incredibly friendly and attentive, but not intrusive. We had fish and chips and a cheeseburger - both excellent - tasty, hot and good portions.
    

    The New MoonBeantwortet am 24. September 2024

    Hi Mat we are glad you had a fantastic experience and enjoyed your visit, I will pass your comments on to the staff see you again soon Team New Moon
    

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