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The Mercantile, Worcester, MA

The Mercantile

4.5
4.5
926 Reviews
$30 and under
American

Make a reservation

2 people
7:00 PM
Booked 120 times today
Experiences are available.
  • Good for groups
  • Lively
  • Hot spot
Serving up New American Tavern Cuisine in our two-floor full-service restaurant and bar, equipped with two 50-seat bars, world-inspired snacks and entrees, brick pizza oven, private event space, and an open rooftop patio that offers views of downtown Worcester and City Square. Located next to the DCU Center and minutes from Polar Park, we’re a natural choice pre and post-game.

*Due to limited patio seating, we do not take reservations for our patio. Please note the patio request in your reservation, or ask upon arrival, and we will do our best to accommodate.

**The rooftop is open Wednesday-Friday 4 PM - close. Saturday & Sunday 12 PM - close.

***Public parking is available at The Mercantile Center Garage with direct access to the restaurant on Level 3A.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Phone number
    (774) 389-5180
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    For more information, please click the link: https://www.themercantileworcester.com/events
  • Neighborhood
    Worcester
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • 2024-2025 Igloo Dining on the Mercantile Rooftop!

    $50.00 per party

    Prepaid

    Dec 6, 2024 - Mar 1, 2025
    *NOTE*- When booking, please keep your guest count at 1. Do not enter how many guests are attending. Your booking is for one Igloo which seats up to six people. Select the date & time you would like to join us - click Find Table - select the time from the available slots (it will say 1 special under the time) - For the Seating Option select "Outdoor," you can now book your reservation. FAQ: Reservations are required. All reservations are 2 hours max with a 6 person limit, no exceptions. A required $50 non-refundable rental fee will appear when you book your date & time. Each igloo is equipped with a heater however, we still encourage guests to dress warmly. The Mercantile reserves the right to cancel any reservation due to weather.
    2024-2025 Igloo Dining on the Mercantile Rooftop! Photo
  • Valentine's Day Igloo on the Mercantile Rooftop!

    $100.00 per party

    Prepaid

    Feb 14, 2025 only
    *NOTE*- When booking, please keep your guest count at 1. Do not enter how many guests are attending. Your booking is for one Igloo which seats up to six people. Select the time you would like to join us - click Find Table - select the time from the available slots (it will say 1 special under the time) - For the Seating Option select "Outdoor," you can now book your reservation. FAQ: Reservations are required. All reservations are 2 hours max with a 6 person limit, no exceptions. A required $100 non-refundable rental fee will appear when you book your date & time. Each igloo is equipped with a heater however, we still encourage guests to dress warmly. The Mercantile reserves the right to cancel any reservation due to weather.
    Valentine's Day Igloo on the Mercantile Rooftop! Photo

What 926 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.6Service
  • 4.5Ambience
  • 4.3Value

NoiseModerate

Loved For

  • Central and Western MA

    Great for brunch

  • Central and Western MA

    Good for groups

  • Central and Western MA

    Hot spot

  • Central and Western MA

    Great for outdoor dining

  • Central and Western MA

    Lively

  • Central and Western MA

    Most Booked

  • Central MA

    Kid-friendly

  • Central MA

    Innovative

  • Central MA

    Good for groups

  • Central MA

    Healthy

  • Central MA

    Hot spot

  • Central MA

    Lively

  • Central MA

    Most Booked

Review summary

AI-generated from verified diner reviews
The Mercantile offers a lively atmosphere with creative food and drink options. Guests rave about the "great atmosphere" and "amazing igloo experience." The staff is often described as "friendly" and "attentive," contributing to a "fun and energetic" dining vibe. Ideal for groups, it promises a memorable outing.

926 Reviews
  1. brian

    Greater Boston

    1 review

    4.0

    1 review

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    We had a great experience, I would recommend this place to my friends. Thank you!

    Is this helpful?

  2. Denise

    Greater Boston

    8 reviews

    5.0

    8 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very nice place to go to have a couple drinks before show walking distance to most things downtown including Hanover theater. Less than a half a mile walk. Tonight there was an ice storm and they were severely understaffed, but it did not affect the quality of the service and the attentiveness of the wait staff. Everybody was on their game tonight and it was a very enjoyable evening.

    Is this helpful?

  3. BLAIR

    Greater Boston

    8 reviews

    4.0

    8 reviews

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Don’t sit by the parking garage doors on the coldest day of the year! Overall a great place. Will definitely be back.

    Is this helpful?

  4. Jeff

    VIP

    Greater Boston

    15 reviews

    4.0

    15 reviews

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Fun time. Large place a little loud but not too loud. Food was great. Wings were worth a second order!!! We will be back

    Is this helpful?

  5. Maryanne

    Greater Boston

    4 reviews

    3.0

    4 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4
    Our food was excellent. Restaurant was bustling but not overly busy. Waited a long time to be seated even though we had a reservation and waited a painfully long time before a waitress arrived at the table. One meal came out well before the others and one came well after the others.

    Is this helpful?

  6. Carrie

    Greater Boston

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely loved it here. Went with friends and enjoyed the igloo experience. Food and drinks were impeccable, as was our waitress, Dakota. Can’t wait to come back and try the interior. New favorite restaurant!

    Is this helpful?

  7. Lynne

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great atmosphere and food. Nice central location

    Is this helpful?

  8. Marie

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on January 31, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We reserved an igloo for dining and loved it. It was raining and our wait staff powered right through it. Food is outstanding, bar drinks creative, igloo was nice and quiet. The restaurant is big and therefore the noise level is high, so people with hearing issues might have a hard time with that. Great experience in a beautiful setting.

    Is this helpful?

  9. Jamie

    Greater Boston

    8 reviews

    5.0

    8 reviews

    Dined on January 30, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We reserved an igloo, which was such a fun experience! The igloo has a heater, warm blankets and is super cozy. Our waitress was very attentive. The food was amazing!

    Is this helpful?

  10. Mary Alice

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on January 29, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great experience. Our server Katie was delightful and took such awesome care of us!

    Is this helpful?

FAQs

The Mercantile offers takeout which you can order by calling the restaurant at (774) 389-5180.

The Mercantile is rated 4.5 stars by 926 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 120 times today
Experiences are available.

Order delivery or takeout

Google Map for The Mercantile

2 Mercantile Street, Worcester, MA 01608

Dining areas

Additional information

  • Neighborhood
    Worcester
  • Hours of operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine
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