The Melting Pot - Town & Country, MO
I brought my daughters for a special dinner for the first time ever. We had a great experience- it was a lot of fun.
We truly appreciate your kind words! So glad you enjoyed our fondue experience.
I just love the idea of fondue!! Our server that night was great! My daughter and I almost didn't have room in our bellies for dessert, but we made it work . I knew my bf would eventually cave into the sweets even though he said no, lol! We hope to see you again, soon!
We are proud to have been part of your special night out. We hope to serve you again soon!
My first time here with my girlfriend on our one year anniversary and I thought it was great. Jeff was our server and he explained everything to us as he was preparing it for us. Super cool will definitely come back
We are honored you chose to celebrate your anniversary with us and are thrilled you enjoyed the experience.
For our anniversary we decided to splurge and did not regret it. We started with drinks at the bar while waiting on our table (only 10 minutes past reservation) and went on to the four course meal. Our waitress was wonderful at explaining the whole thing to us. The whole experience was about 2-2.5 hours so be prepared to sit and get comfy but it was worth it!!! The private booth provided made us feel closer and not so open but I have sat in the open area and loved it too. The evening will be full of conversation so bring someone you like to talk to.
Perfect experience for a surprise intimate birthday celebration.
Our server Laura was AMAZING. She knew all the facts about everything. She made sure we had the PERFECT NIGHT OUT! 10/10 will return. Probably today actually.
After my review below, Melting-pot called me and accepted the mistake in the bill and agreed to correct and refund 40.93 back to my card. But, to my surprise, they have actually charged another 40.93 to my card. This is pathetic experience I have and spending time in getting this corrected as if I don’t have any other work. I am not going to call them and will check how I approach this.
Be careful with MeltingPot. They are melting my patience.
——We have ordered for 3 portions of main course and later realized that cheese and desert was charged for 4 portions. It was not informed by service rep and I realized this after reaching home looking at the receipt. I ended paying 227bucks for people including 2 children. Melting pot lost my respect and would never recommend. There is no value for money except the theme of preparing on table. I have also ordered for package for celebrations and we never received the picture part of it. I could not ask them while in restaurant as was in hurry to go home. Overall, it was not a pleasant experience
Overall the food was good. I believe there was a staff shortage in the kitchen. We had to wait quite a bit of time between courses. It took 1:50 minutes to complete our dinner.
We had a few disappointments including a slow burner, some not so great food, and we missed a kids bank because my guess is the server forgot. She was great, these things just happen sometimes. We will go back, but after spending $260 for 2 adults and 2 kids, it will be awhile.
We waited 45 minutes with a reservation. The manager couldn’t seem to figure out how to get people seated, as we weren’t the only ones waiting. The front desk staff was more concerned with complaining about the manager behind his back than helping. They seemed super unorganized... like the board announcing celebrations was on the screen saver, bar was over crowded and that staff was to busy to wait on those customers)
That said, the food was wonderful and we ended up with the BEST server (actually the kitchen manager?) She made up for the wait and was fantastic... she is the reason we will go back.
Reservation was for 715pm.
We weren’t called to be be seated until 745pm, and even then the hostess had accidentally seated another party at our table. I had to ask them if they mistakenly gave our table to another party. She was very apologetic and professional, and quickly got a table for us. It wouldn’t have been a big deal, except that they were already 30 minutes late seating us. It was 750pm before we were seated.
Our waitress was very pleasant and friendly, but very slow to take our orders and bring out each course. She also never asked if we needed refills on our drinks before our glasses were empty. But when we did ask for refills, she did so very promptly.
We asked to take 2 of our salads home before the meal began. However, after we left, we realized she didn’t bring the salads out for us to take home. (Part of that was our fault as well for not remembering as well.)
Overall the food was very good, but a better value, and a better dining experience, can easily be found elsewhere.
We went for the Kids Fondue event and had a great time. The food was delicious and the experience was enjoyed by the whole family. The candy bar fondue was fantastic!
Thank you for dining with us. It was a pleasure serving you, and we look forward to having an opportunity to serve you again soon.
We always choose this Melting Pot for our special occasions. This night felt very different then usual. For example, my friend asked for a soda and it took like 20 minutes to get it, then it was flat upon arrival. Many in our group were paying for babysitters and planned on being gone a couple hours. Melting Pot was so much slower than usual. The meal took 3.5 hours which resulted in one really tired and annoyed group of ladies. I’m disappointed because this was my birthday dinner with friends.
The entire evening was amazing! Our server, Kerry, was one of the best anywhere ever. All of the food was fresh, delicious and so filling - the flaming turtle exceptional. Being sat in a curtained booth for our anniversary was the cherry on top.
Thank you for taking the time to tell us about your great experience. We look forward to seeing you again soon.
The burner broke on us and we had to stand in the middle of the restaurant for a bit waiting on them to bring down a new burner. This took quite awhile as we had to check the first time to see if the burner was working, manager came down, etc. We didn’t mind, as these things tend to happen, but the waitress rushed us through the rest of our meal afterwards as that had pushed us close to closing, and it was apparent that she was rushing us to leave. and on top of that, we didn’t get anything comped for our trouble. We will pass on this location for next time.
Delicious food. Wonderful service. Perfect setting for a date night. A great atmosphere and experience
Our server, Tim, was amazing. Great food and even better service.
Timothy was a well trained waiter and helped us navigate your menu on our first experience. He was exceptional. We thoroughly enjoyed the evening. Look forward to coming again.
Service was horrible. I think we saw our waitress 5 times total. With both the cheese and the chocolate we had fondue left over which has never happened in our previous experiences. Will not be going back.
My experience was very nice. Will definitely be coming back. Will try some different types of food.
First time there. I was skeptical about the amount and type of food to expect. But it was wonderful and filling! will return again, for sure! Thank you for wonderful experience. Waitress was awesome and knowledgeable as well.
What a wonderful place for a quiet romantic date. Our server, Breggita, was so friendly and very efficient. The food was marvelous as usual.
Bridget was such a wonderful server, everyone treated us great. Highly recommend!!!
One individual had not been there before snd our server was do good at explaining everything. A very relaxing and pleasant experience.
Friendly staff. Had to wait awhile for next course a few times. Entree was very delicious. But, wish there was more fruit when the chocolate came.
Janice was fantastic!! She was a great hostess for our birthday celebration!!
Its expensive but a great special occasion restaurant.
Everything was amazing as usual! We have never left this place hungry, that's for sure.
Reservation was 30 min late
Visited for our twin boys 16th birthday. If was a great evening!
Great visit! Our wait staff were very courteous and professional.
Made a reservation at 8:30 and was not seated until 9:02pm.
This was not a great start to the evening to be pushed behind. We purposely made a reservation to be seated at that time!
Excellent evening!! The staff was very accommodating, patient, and great energy! Everything was perfect!!
Not sure all the food the saybis gluten free really is. I made reservations with this request but had to remind staff more than once.i was gluten free but no concessions for cross contamination using same cooking pots or placing regular items on some plates as non gluten items
Took my wife for her birthday and got the romance package it was absolutely amazing would recommend them to anyone such a great experience!!!!!!!!
Alyssa our waitress is an amazing personality and provided top notch service
We absolutely love this place... I receive emails often for special events/night out ect.. We were so excited to do this double date night for 58.00 a couple... BUT... Our waiter did not tell us we had to order certain items. The manager even came over to our table and ask what the occasion was for the night and we told him (Double Date night special). Sooo anyway we were charged full price... We just were not prepared to spend almost double...
The food tasted really good and also the waitress was really nice and helpful
Delicious and unique experience. Really enjoyed the 4 course and the time given for each course
Great service and excellent seating. We took our kids and even they were able to sit through the entire dinner without complaints.