The Melting Pot - Newport News
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Sanitizer or wipes provided for customers
- Contactless payment available
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
Cheese | Mezzacorona, Pinot Grigio
Salad | Ste. Michelle, Rosé, WA
Service and ambience were exceptional. The food was most enjoyable, as were the beverages.
All the stars! Everything was so fresh and waitress was phenomenal.
It’s an amazing spot if you want to try a different experience when it comes to food. The setting is very nice and our waitress Makayla was the best!
Our server, Megan, was great! We had a great time.
I love going to the Melting Pot. The experience is always on point. Your servers are never rushing you or hard to find. The cheese fondue is always delicious and the chocolate fondue is so decadent. Anniversary, birthday, or date night, Melting Pot always has me covered. Thanks again for another amazing experience!
Excellent service and delicious food as always
Loved my first time there and the variety for different eating styles. It was delicious, smelled good, sauces are bomb, just wonderful!!!!
It was a great time and our waiter Thomas was very knowledgeable and fantastic!
It’s was all about the fondue experience. However, was not aware you had to cook your own food too. Otherwise it was a cool first time.
Melting pot has incredible food and the ceasar salad is to die for. The pine nuts are next level YUM. Fondue is a fun experience for anyone too! Just dont burn yourself on the steam lol
The waitress was not very attentive and did not provide everything that was including in the 5 course meal. The food wasn’t as delicious as previous years
As always, Tommy and the Melting Pot Peninsula came through for us in spades!!! While out celebrating Valentines Day the wife wasn’t feeling well. Tommy and the crew stepped in to make sure she was ok and even though we had to leave early, they reassured her everything was fine. Their customer service goes way beyond just food. We felt like we were dining with family. We will be going back and trying our night out again.
Our waitress Paige was amazing .
Food was good as usual. Service was disappointing, particularly at this price point (set menu). Our server was very awkward at the table. He forgot to bring me a plate with dinner and I waited over 10 minutes for one after the food was brought to the table. I had to flag another server. Our server didn’t apologize and offered only excuses. At desert everything was brought to the table and served, but we were left without any silverware/fondue forks for ages until my husband got up to find someone.
It was extremely expensive for the quality of food. My filet did not cook up like a quality piece of meat. The bread was extremely stale, the carrots were very oddly shaped and the bottle of champagne we ordered came out in 2 boxes with straws for 10.00 each. It was very disappointing. The chocolate was the best part of our meal. But when I ordered the cheesecake add on it came out as a whole piece. I was under the assumption it was individually served to dip.
Our server Tom was patient and fantastic!
Always a great meal with excellent atmosphere.
Always a treat! A very singular restaurant. Our server was terrific: genial, efficient and attentive. Love the food at Melting Pot!
This was my first experience dining at a Melting Pot, and after hearing nothing but excellent reviews from friends, needless to say I was excited. It was also my Birthday, but when the waitress asked if we were ready to order I explained that me and my family had never been to a restaurant of this nature and had no idea how to even read the menu. So we picked our first round of cheese fondu, I really liked it and we wanted to try the other considering how much we liked the first one. So we told the waiter we wanted to try one of the other types of cheese dips. We tried it and immediately notified the waitress that we didn’t enjoy it and wanted to change it back to the first one. Being informed with my complete lack of knowledge on how to go about ordering from the menu, my waitress failed to explain how the portions worked during the ordering process, and when she was told we disliked the one cheese fondu and requested another, She still charged us for the one we disliked. Because of her extreme lack of customer service, I ending up wasting almost $300.00. AND to top it all off, once we got home my Wife, being the loving person she is, requested to have a birthday desert brought out while I stepped outside for a minute. About 10-15 min after we had paid for the check and still tipped generously, my wife had to ask the waitress where was the birthday desert? Completely ruined my wife’s little surprise after had given them more than enough notice. We will never now nor in the future dine their again. I would never refer any to that particular Melting Pot.
Great date night! Girlfriend was very happy!
My boyfriends birthday, he enjoyed every moment, everything was great.
Celebrated the 1st day of 2021 at The Melting Pot. Food was fantastic as always!
Everything was awesome! Service was great! Food was great! Atmosphere was great! Made for an awesome date night with my wife!
An outstanding, relaxed night out. The Melting Pot offers delicious before dinner drinks and their wine list has something for everyone's pallet. We didn't do before/after dinner drinks this time but opted for a delicious bottle of Zinfandel to have with dinner. For our starter, we chose artichoke and cheese and it was excellent. Next, a caesar salad for my companion and the California salad for me. Both were delicious. While you can order ala cart, we opted for the "go big" pre-fix dinner. Shrimp, salmon, chicken, teriyaki steak, and filet mignon. Then we chose the bourguignonne cooking style. We topped the evening off with their dark chocolate fondue for dessert. Our sever, Jacob, was attentive and experienced. While we were familiar with what was going on, Jacob still to the time to explain what he was doing at each course. He came back often to check on us and made our dinning experience most enjoyable.
it was amazing like always! thank you
It was our 1st time there our waitress was awesome she explained in detail how to order and if we had any questions she was there to answer them
It was fun and service was nice.
Always a great experience. We go here at least 3-4 times a year and the service is always amazing, really it’s the ability to take time to talk to whomever you’re with, the food choices and the friendliness of the waitstaff that makes it worth going.
Overall experience was great. Our server James was helpful & informative. Best date night in a while. We'll definitely be back.
Great cleanness, great management, great staff, delicious food, perfect for anniversaries, bit pricey
Package was not set up on arrival we had ask for balloons and picture. The server was friendly but seemed to be new I don’t know for sure, but service could have been better
Sir, we are sorry for any confusion there may have been with your package. In your online reservation you submitted a request for our flower and picture package. My team let me know that the flowers were on your table when you arrived and the balloons were added as quickly as possible. In the future we will strive to do a better job with our confirmation call back. Jason Owner
Great service, wonderful food!
This place was amazing! We chose the complete experience for two, our server Gabriella was kind and always paying attention to us, the food was awesome and we had a nice, private time with great food.
If you love fondue this is the place! Great, friendly service with answers to all your questions.
Food was great and service was wonderful
Great service. Very good food. The meal was a bit rushed, but enjoyable overall.
We always have a great time at melting pot, this time it was a bit too loud (one customer talking on her phone very loudly, another 20ft away laughing super loud). They’ve changed the menu up a bit so that was disappointing but over all it was a good time, our waitress was super nice and polite. She made sure we had everything we needed.
Sarah, We are sorry to hear that some of our other guests were a bit loud. Often times that is the hardest part for a restaurant to control.
The Melting Pot - Newport News offers takeout which you can order by calling the restaurant at (757) 655-9300.
The Melting Pot - Newport News is rated 4.6 stars by 540 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.