The Melting Pot - Newport News

4.6
540 Reviews
$31 to $50
Fondue
Our popular fondue restaurant is perfect for everyday occasions as well as birthdays, holidays, and special group events. From a romantic dinner with your one-and-only to a fun, after-movie dessert with friends, The Melting Pot Peninsula offers a dining experience like no other in Newport News. Customize your dining experience according to your tastes with a variety of cooking styles and freshly prepared salads with signature dressings, artisan cheese blends, and delicious individual entrée options, ranging from lobster to steak. And don’t forget dessert! We have several decadent chocolates to choose from, or you can ask about creating your own recipe.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 540 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.7
service
4.6
ambience
4.2
value
Noise · Quiet
100% of people would recommend it to a friend
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TP
TonyP
Richmond
3 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

Service and ambience were exceptional. The food was most enjoyable, as were the beverages.

MW
MelissaW
1 review
Dined on April 3, 2021
Overall5food5service5ambience5

All the stars! Everything was so fresh and waitress was phenomenal.

OT
OpenTable Diner
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

It’s an amazing spot if you want to try a different experience when it comes to food. The setting is very nice and our waitress Makayla was the best!

TG
TiffanyG
Richmond
1 review
Dined on March 13, 2021
Overall5food5service5ambience5

Our server, Megan, was great! We had a great time.

HW
HowardW
Richmond
8 reviews
Dined on March 9, 2021
Overall5food5service5ambience5

I love going to the Melting Pot. The experience is always on point. Your servers are never rushing you or hard to find. The cheese fondue is always delicious and the chocolate fondue is so decadent. Anniversary, birthday, or date night, Melting Pot always has me covered. Thanks again for another amazing experience!

KJ
KabukiJ
Richmond
8 reviews
Dined on March 4, 2021
Overall5food5service5ambience5

Excellent service and delicious food as always

OT
vipOpenTable Diner
Richmond
5 reviews
Dined on February 21, 2021
Overall5food5service3ambience5

Loved my first time there and the variety for different eating styles. It was delicious, smelled good, sauces are bomb, just wonderful!!!!

DF
vipDananFree
Charleston
2 reviews
Dined on February 20, 2021
Overall5food4service5ambience5

It was a great time and our waiter Thomas was very knowledgeable and fantastic!

DD
DeeDavis
Washington DC
2 reviews
Dined on February 16, 2021
Overall3food3service5ambience5

It’s was all about the fondue experience. However, was not aware you had to cook your own food too. Otherwise it was a cool first time.

LG
LeahG
1 review
Dined on February 16, 2021
Overall5food5service5ambience5

Melting pot has incredible food and the ceasar salad is to die for. The pine nuts are next level YUM. Fondue is a fun experience for anyone too! Just dont burn yourself on the steam lol

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall2food2service2ambience3

The waitress was not very attentive and did not provide everything that was including in the 5 course meal. The food wasn’t as delicious as previous years

TP
TonyP
Richmond
4 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

As always, Tommy and the Melting Pot Peninsula came through for us in spades!!! While out celebrating Valentines Day the wife wasn’t feeling well. Tommy and the crew stepped in to make sure she was ok and even though we had to leave early, they reassured her everything was fine. Their customer service goes way beyond just food. We felt like we were dining with family. We will be going back and trying our night out again.

v
valentines
Richmond
8 reviews
Dined on February 14, 2021
Overall5food4service5ambience4

Our waitress Paige was amazing .

LR
LRRR
San Antonio
4 reviews
Dined on February 13, 2021
Overall4food4service1ambience4

Food was good as usual. Service was disappointing, particularly at this price point (set menu). Our server was very awkward at the table. He forgot to bring me a plate with dinner and I waited over 10 minutes for one after the food was brought to the table. I had to flag another server. Our server didn’t apologize and offered only excuses. At desert everything was brought to the table and served, but we were left without any silverware/fondue forks for ages until my husband got up to find someone.

TC
vipTeresaC
Richmond
18 reviews
Dined on February 5, 2021
Overall2food2service4ambience4

It was extremely expensive for the quality of food. My filet did not cook up like a quality piece of meat. The bread was extremely stale, the carrots were very oddly shaped and the bottle of champagne we ordered came out in 2 boxes with straws for 10.00 each. It was very disappointing. The chocolate was the best part of our meal. But when I ordered the cheesecake add on it came out as a whole piece. I was under the assumption it was individually served to dip.

OT
OpenTable Diner
1 review
Dined on January 30, 2021
Overall5food5service5ambience5

Our server Tom was patient and fantastic!

OT
OpenTable Diner
Richmond
1 review
Dined on January 26, 2021
Overall5food5service5ambience5

Always a great meal with excellent atmosphere.

OT
OpenTable Diner
Richmond
3 reviews
Dined on January 22, 2021
Overall3food3service5ambience4

Overpriced

C
Catdaddy
Richmond
11 reviews
Dined on January 22, 2021
Overall5food5service5ambience5

Always a treat! A very singular restaurant. Our server was terrific: genial, efficient and attentive. Love the food at Melting Pot!

OT
OpenTable Diner
1 review
Dined on January 17, 2021
Overall1food1service1ambience1

This was my first experience dining at a Melting Pot, and after hearing nothing but excellent reviews from friends, needless to say I was excited. It was also my Birthday, but when the waitress asked if we were ready to order I explained that me and my family had never been to a restaurant of this nature and had no idea how to even read the menu. So we picked our first round of cheese fondu, I really liked it and we wanted to try the other considering how much we liked the first one. So we told the waiter we wanted to try one of the other types of cheese dips. We tried it and immediately notified the waitress that we didn’t enjoy it and wanted to change it back to the first one. Being informed with my complete lack of knowledge on how to go about ordering from the menu, my waitress failed to explain how the portions worked during the ordering process, and when she was told we disliked the one cheese fondu and requested another, She still charged us for the one we disliked. Because of her extreme lack of customer service, I ending up wasting almost $300.00. AND to top it all off, once we got home my Wife, being the loving person she is, requested to have a birthday desert brought out while I stepped outside for a minute. About 10-15 min after we had paid for the check and still tipped generously, my wife had to ask the waitress where was the birthday desert? Completely ruined my wife’s little surprise after had given them more than enough notice. We will never now nor in the future dine their again. I would never refer any to that particular Melting Pot.

OT
OpenTable Diner
Jacksonville
1 review
Dined on January 16, 2021
Overall5food5service5ambience5

Great date night! Girlfriend was very happy!

OT
OpenTable Diner
1 review
Dined on January 2, 2021
Overall5food5service5ambience5

My boyfriends birthday, he enjoyed every moment, everything was great.

DR
Dine2Run
Atlanta
6 reviews
Dined on January 1, 2021
Overall5food5service5ambience5

Celebrated the 1st day of 2021 at The Melting Pot. Food was fantastic as always!

L
Local
Richmond
3 reviews
Dined on December 31, 2020
Overall5food5service5ambience5

Great night!

OT
OpenTable Diner
Baltimore
1 review
Dined on December 30, 2020
Overall5food5service5ambience5

Everything was awesome! Service was great! Food was great! Atmosphere was great! Made for an awesome date night with my wife!

OT
OpenTable Diner
Richmond
4 reviews
Dined on December 16, 2020
Overall5food5service5ambience5

Great experience!

BI
BenInVa
Richmond
3 reviews
Dined on December 15, 2020
Overall5food5service5ambience5

An outstanding, relaxed night out. The Melting Pot offers delicious before dinner drinks and their wine list has something for everyone's pallet. We didn't do before/after dinner drinks this time but opted for a delicious bottle of Zinfandel to have with dinner. For our starter, we chose artichoke and cheese and it was excellent. Next, a caesar salad for my companion and the California salad for me. Both were delicious. While you can order ala cart, we opted for the "go big" pre-fix dinner. Shrimp, salmon, chicken, teriyaki steak, and filet mignon. Then we chose the bour​gui​gnonne cooking style. We topped the evening off with their dark chocolate fondue for dessert. Our sever, Jacob, was attentive and experienced. While we were familiar with what was going on, Jacob still to the time to explain what he was doing at each course. He came back often to check on us and made our dinning experience most enjoyable.

OT
OpenTable Diner
Richmond
1 review
Dined on November 11, 2020
Overall5food5service5ambience5

it was amazing like always! thank you

OT
OpenTable Diner
1 review
Dined on November 9, 2020
Overall5food5service5ambience5

It was our 1st time there our waitress was awesome she explained in detail how to order and if we had any questions she was there to answer them

j
jameys
E. Tennessee
2 reviews
Dined on November 1, 2020
Overall4food4service4ambience5

It was fun and service was nice.

SM
SarahM
Richmond
7 reviews
Dined on October 20, 2020
Overall5food4service5ambience4

Always a great experience. We go here at least 3-4 times a year and the service is always amazing, really it’s the ability to take time to talk to whomever you’re with, the food choices and the friendliness of the waitstaff that makes it worth going.

HW
HowardW
Richmond
9 reviews
Dined on October 13, 2020
Overall5food5service5ambience5

Overall experience was great. Our server James was helpful & informative. Best date night in a while. We'll definitely be back.

OT
OpenTable Diner
Richmond
4 reviews
Dined on October 10, 2020
Overall5food5service5ambience5

Great cleanness, great management, great staff, delicious food, perfect for anniversaries, bit pricey

OT
OpenTable Diner
1 review
Dined on August 25, 2020
Overall2food5service2ambience2

Package was not set up on arrival we had ask for balloons and picture. The server was friendly but seemed to be new I don’t know for sure, but service could have been better

The Melting Pot - Newport News
Responded on August 26, 2020

Sir, we are sorry for any confusion there may have been with your package. In your online reservation you submitted a request for our flower and picture package. My team let me know that the flowers were on your table when you arrived and the balloons were added as quickly as possible. In the future we will strive to do a better job with our confirmation call back. Jason Owner

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OT
OpenTable Diner
Richmond
2 reviews
Dined on July 31, 2020
Overall5food5service5ambience5

Great service, wonderful food!

AR
AnaR
Los Angeles
3 reviews
Dined on July 27, 2020
Overall5food5service5ambience5

This place was amazing! We chose the complete experience for two, our server Gabriella was kind and always paying attention to us, the food was awesome and we had a nice, private time with great food.

JN
vipJanN
Baltimore
33 reviews
Dined on July 15, 2020
Overall5food5service5ambience5

If you love fondue this is the place! Great, friendly service with answers to all your questions.

A
Ahaynes
Richmond
4 reviews
Dined on July 11, 2020
Overall5food5service5ambience5

Food was great and service was wonderful

K
Kantscholar
Richmond
5 reviews
Dined on July 9, 2020
Overall4food5service4ambience4

Great service. Very good food. The meal was a bit rushed, but enjoyable overall.

SM
SarahM
Richmond
8 reviews
Dined on June 25, 2020
Overall3food4service4ambience3

We always have a great time at melting pot, this time it was a bit too loud (one customer talking on her phone very loudly, another 20ft away laughing super loud). They’ve changed the menu up a bit so that was disappointing but over all it was a good time, our waitress was super nice and polite. She made sure we had everything we needed.

The Melting Pot - Newport News
Responded on June 26, 2020

Sarah, We are sorry to hear that some of our other guests were a bit loud. Often times that is the hardest part for a restaurant to control.

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FAQs

The Melting Pot - Newport News offers takeout which you can order by calling the restaurant at (757) 655-9300.

The Melting Pot - Newport News is rated 4.6 stars by 540 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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