The Melting Pot - Newport News
Always a great experience. We go here at least 3-4 times a year and the service is always amazing, really it’s the ability to take time to talk to whomever you’re with, the food choices and the friendliness of the waitstaff that makes it worth going.
Overall experience was great. Our server James was helpful & informative. Best date night in a while. We'll definitely be back.
Great cleanness, great management, great staff, delicious food, perfect for anniversaries, bit pricey
Package was not set up on arrival we had ask for balloons and picture. The server was friendly but seemed to be new I don’t know for sure, but service could have been better
Sir, we are sorry for any confusion there may have been with your package. In your online reservation you submitted a request for our flower and picture package. My team let me know that the flowers were on your table when you arrived and the balloons were added as quickly as possible. In the future we will strive to do a better job with our confirmation call back. Jason Owner
Great service, wonderful food!
This place was amazing! We chose the complete experience for two, our server Gabriella was kind and always paying attention to us, the food was awesome and we had a nice, private time with great food.
If you love fondue this is the place! Great, friendly service with answers to all your questions.
Food was great and service was wonderful
Great service. Very good food. The meal was a bit rushed, but enjoyable overall.
We always have a great time at melting pot, this time it was a bit too loud (one customer talking on her phone very loudly, another 20ft away laughing super loud). They’ve changed the menu up a bit so that was disappointing but over all it was a good time, our waitress was super nice and polite. She made sure we had everything we needed.
Sarah, We are sorry to hear that some of our other guests were a bit loud. Often times that is the hardest part for a restaurant to control.
6th anniv visit to Melting Pot. Added balloons, waffer, and picture pkg and special notice that it was our anniv. Server was nice but wasn't made aware of occasion from host, and didn't even mention the picture until I asked. Wife got sick from possible tainted meat afterwards. Manager checked on couple beside us and didn't speak to us until we were leaving. Got the cheap wooden frame instead of the metal signature MP frame. Our table had a huge crack in it. All of this was a deal breaker. Wont be back. Very disappointed after years of visits.
The server was always on top of the food and refills without being at the table too much. Very amazing experience!
Our waiter was great and wait time for the food being delivered to our table was well timed. Would go back again!
First time at a Melting Pot. Wasn’t as expected.
Foodie54, my email is jason.shea@meltingpotfranchise if you would like to share expectations vs your dinner. I am the owner and always correct our mistakes. Jason
Was a very lovely first experience and we plan on returning soon.
Fabulous atmosphere and service
Staff members are dressed very unprofessional for the price point melting pot is asking. If I am going to be paying $200 for a meal, the staff should be in something besides blue jeans. The food was under par for the price. I would never return to this restuarant.
Wesley, I am sorry to hear that your visit was a 2 star. Other than the uniform, what could we have done better for you? Jason (Owner)
The staff made our Valentine's Day dinner a calm and happy event. The server was very knowledgeable. She gave us time to eat and enjoy the night without to many disruptions as well as taking care of us at the same time.
Excellent Valentine Day dinner. It was a set menu and we were not disappointed.
Went there on Valentine's Day. Had a reservation for about a month. The food was great as always. It was a set menu for that day. It seemed over priced for the value provided but understood all great restaurants were over priced that day. The server was very friendly but made us feel rushed at times like when our salad arrived announcing our main course was coming in five minutes. She finally figured out we weren't going to be rushed through an expensive meal. I'm sure management was pushing hard to get people in and out quickly to free up tables. Overall a great time.
SUPER expensive, but it's a strip mall joint so you wouldn't think it was. On Valentine's Day the menu only listed prices for Add ons. At the end of the night the dinner for two was $160 plus tax. Total with tax and gratuities was $233. Ridiculous. I've been to fine dining places and spent less than I did here. It was not worth the money spent. A friend recommended it but didn't warn me about the pricing. Would never do that to a friend. It's a good thing I could afford it but of course I face car trouble and unexpected repair expenses the next day. And it came at a time I was trying to put away a ton of extra money to buy a house. I guess for a one off thing it was ok, but will never go back
We had the four course dinner. Cheese fondue, followed by a salad, then the entree of beef, pork, chicken, vegetables, with eight sauces, ending with chocolate fondue. All was great. Service was a little slow but very good. The evening was a little pricey but the experience makes it worthwhile.
Great dining experience for our group of 6. Enjoyed restaurant week menu!
Great experience! We just took our small children in for dessert, and everything was delicious.
Wonderful place for New Years Eve Celebration. The food and service are outstanding.
Everything was wonderful, the staff was very attentive and the food was great. The photo that we purchased could have been taken a lot better but we will forgive them.
We had New Year's Eve dinner at the Melting Pot. As always, the food was very good. The chocolate fondue was a little disappointing. It seemed life it was simply chocolate syrup rather than properly melted chocolate.
Food was great as always. Loved that everyone was dressed up like the 1920’s food was great, Kallie was our waitress and was very attentive. Table was small.... difficult in a fondue restaurant where many plates are necessary, but, we made it work. Always a good date night!!
Everything was wonderful
The food was fantastic, our waitress was personable and knowledgeable. Overall a great experience.
As usual the food was fantastic. The only downfall was that we were sat in the bar. This is really not the type of place I want to go and have to listen to the football game. I think that guests should be given the option of sitting here, not just have to forced upon them. It really does take away from the experience to listen to the tv and then on top of it listen to the bartenders talk about drain pipes not being right and how they don’t know how to make this drink or that. I go there to enjoy a nice romantic date night with my husband not hang out at my local sports bar.
My wife and I have our Anniversary dinner here every year FYI.
Great experience and will be back.
Made reservations for 6 and basically had no table except stuffing us in a booth
Spent $300 and everyone was misreable trying to eat
This was an awesome place to dine with your special someone. The ambience was perfect. Mason was our server and he was awesome!
My main issue was I bought the 3 rose package with chocolate and a framed picture taken of us. They came and tried to take the picture right after we ate with all of our dirty plates and leftovers in front of us. I asked them to at least clean the table first. The picture wasn’t anything special. My IPhone takes better pictures than the camera they used. The food was decent and the server wasn’t bad. We had to wake for straws 3 times and extra sauce twice but overall she was decent. I’d go back again. The experience is different than your typical dinner date.
1st Anniversary . Everything was over the top. Loved it. Only one request . Raw veggies in hot fondue wasn’t quite right. Patched or partially cooked then dipped in hot fondue would have been inspiring. Great overall period. Thank you and we’ll be back shortly
Too expensive for a regular visit, but a nice and different kind of eating experience.
The Melting Pot - Newport News offers takeout which you can order by calling the restaurant at (757) 655-9300.
The Melting Pot - Newport News is rated 4.6 stars by 512 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.