The Melting Pot - Newport News

4.6
515 Reviews
$31 to $50
Fondue
Our popular fondue restaurant is perfect for everyday occasions as well as birthdays, holidays, and special group events. From a romantic dinner with your one-and-only to a fun, after-movie dessert with friends, The Melting Pot Peninsula offers a dining experience like no other in Newport News. Customize your dining experience according to your tastes with a variety of cooking styles and freshly prepared salads with signature dressings, artisan cheese blends, and delicious individual entrée options, ranging from lobster to steak. And don’t forget dessert! We have several decadent chocolates to choose from, or you can ask about creating your own recipe.
What 515 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.6
service
4.5
ambience
4.1
value
Noise · Quiet
77% of people would recommend it to a friend
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OT
OpenTable Diner
Richmond
1 review
Dined on November 11, 2020
Overall5food5service5ambience5

it was amazing like always! thank you

OT
OpenTable Diner
1 review
Dined on November 9, 2020
Overall5food5service5ambience5

It was our 1st time there our waitress was awesome she explained in detail how to order and if we had any questions she was there to answer them

j
jameys
E. Tennessee
2 reviews
Dined on November 1, 2020
Overall4food4service4ambience5

It was fun and service was nice.

SM
SarahM
Richmond
7 reviews
Dined on October 20, 2020
Overall5food4service5ambience4

Always a great experience. We go here at least 3-4 times a year and the service is always amazing, really it’s the ability to take time to talk to whomever you’re with, the food choices and the friendliness of the waitstaff that makes it worth going.

HW
HowardW
Richmond
7 reviews
Dined on October 13, 2020
Overall5food5service5ambience5

Overall experience was great. Our server James was helpful & informative. Best date night in a while. We'll definitely be back.

OT
OpenTable Diner
Richmond
3 reviews
Dined on October 10, 2020
Overall5food5service5ambience5

Great cleanness, great management, great staff, delicious food, perfect for anniversaries, bit pricey

OT
OpenTable Diner
1 review
Dined on August 25, 2020
Overall2food5service2ambience2

Package was not set up on arrival we had ask for balloons and picture. The server was friendly but seemed to be new I don’t know for sure, but service could have been better

The Melting Pot - Newport News
Responded on August 26, 2020

Sir, we are sorry for any confusion there may have been with your package. In your online reservation you submitted a request for our flower and picture package. My team let me know that the flowers were on your table when you arrived and the balloons were added as quickly as possible. In the future we will strive to do a better job with our confirmation call back. Jason Owner

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OT
OpenTable Diner
1 review
Dined on July 31, 2020
Overall5food5service5ambience5

Great service, wonderful food!

AR
AnaR
Los Angeles
1 review
Dined on July 27, 2020
Overall5food5service5ambience5

This place was amazing! We chose the complete experience for two, our server Gabriella was kind and always paying attention to us, the food was awesome and we had a nice, private time with great food.

JN
vipJanN
Baltimore
33 reviews
Dined on July 15, 2020
Overall5food5service5ambience5

If you love fondue this is the place! Great, friendly service with answers to all your questions.

A
Ahaynes
Richmond
4 reviews
Dined on July 11, 2020
Overall5food5service5ambience5

Food was great and service was wonderful

K
Kantscholar
Richmond
5 reviews
Dined on July 9, 2020
Overall4food5service4ambience4

Great service. Very good food. The meal was a bit rushed, but enjoyable overall.

SM
SarahM
Richmond
8 reviews
Dined on June 25, 2020
Overall3food4service4ambience3

We always have a great time at melting pot, this time it was a bit too loud (one customer talking on her phone very loudly, another 20ft away laughing super loud). They’ve changed the menu up a bit so that was disappointing but over all it was a good time, our waitress was super nice and polite. She made sure we had everything we needed.

The Melting Pot - Newport News
Responded on June 26, 2020

Sarah, We are sorry to hear that some of our other guests were a bit loud. Often times that is the hardest part for a restaurant to control.

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OT
OpenTable Diner
Richmond
2 reviews
Dined on June 19, 2020
Overall3food3service2ambience3

6th anniv visit to Melting Pot. Added balloons, waffer, and picture pkg and special notice that it was our anniv. Server was nice but wasn't made aware of occasion from host, and didn't even mention the picture until I asked. Wife got sick from possible tainted meat afterwards. Manager checked on couple beside us and didn't speak to us until we were leaving. Got the cheap wooden frame instead of the metal signature MP frame. Our table had a huge crack in it. All of this was a deal breaker. Wont be back. Very disappointed after years of visits.

OT
OpenTable Diner
1 review
Dined on June 15, 2020
Overall5food5service5ambience5

The server was always on top of the food and refills without being at the table too much. Very amazing experience!

OT
OpenTable Diner
Richmond
1 review
Dined on June 6, 2020
Overall5food5service5ambience5

Great service!

OT
OpenTable Diner
Orlando
1 review
Dined on May 27, 2020
Overall5food5service5ambience5

Our waiter was great and wait time for the food being delivered to our table was well timed. Would go back again!

F
Foodie54
Richmond
8 reviews
Dined on February 28, 2020
Overall3food3service4ambience2

First time at a Melting Pot. Wasn’t as expected.

The Melting Pot - Newport News
Responded on March 3, 2020

Foodie54, my email is jason.shea@meltingpotfranchise if you would like to share expectations vs your dinner. I am the owner and always correct our mistakes. Jason

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OT
OpenTable Diner
Richmond
1 review
Dined on February 16, 2020
Overall5food5service5ambience5

Was a very lovely first experience and we plan on returning soon.

OT
OpenTable Diner
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Fabulous atmosphere and service

WH
WesleyH
1 review
Dined on February 14, 2020
Overall2food2service2ambience2

Staff members are dressed very unprofessional for the price point melting pot is asking. If I am going to be paying $200 for a meal, the staff should be in something besides blue jeans. The food was under par for the price. I would never return to this restuarant.

The Melting Pot - Newport News
Responded on March 3, 2020

Wesley, I am sorry to hear that your visit was a 2 star. Other than the uniform, what could we have done better for you? Jason (Owner)

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OT
OpenTable Diner
Portland
2 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

The staff made our Valentine's Day dinner a calm and happy event. The server was very knowledgeable. She gave us time to eat and enjoy the night without to many disruptions as well as taking care of us at the same time.

PD
PeninsulaDining
Richmond
13 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Excellent Valentine Day dinner. It was a set menu and we were not disappointed.

LB
LarryB
Richmond
2 reviews
Dined on February 14, 2020
Overall4food5service4ambience5

Went there on Valentine's Day. Had a reservation for about a month. The food was great as always. It was a set menu for that day. It seemed over priced for the value provided but understood all great restaurants were over priced that day. The server was very friendly but made us feel rushed at times like when our salad arrived announcing our main course was coming in five minutes. She finally figured out we weren't going to be rushed through an expensive meal. I'm sure management was pushing hard to get people in and out quickly to free up tables. Overall a great time.

HY
HiltonY
Richmond
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

SUPER expensive, but it's a strip mall joint so you wouldn't think it was. On Valentine's Day the menu only listed prices for Add ons. At the end of the night the dinner for two was $160 plus tax. Total with tax and gratuities was $233. Ridiculous. I've been to fine dining places and spent less than I did here. It was not worth the money spent. A friend recommended it but didn't warn me about the pricing. Would never do that to a friend. It's a good thing I could afford it but of course I face car trouble and unexpected repair expenses the next day. And it came at a time I was trying to put away a ton of extra money to buy a house. I guess for a one off thing it was ok, but will never go back

ES
vipExSubGuy
Richmond
2 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

We had the four course dinner. Cheese fondue, followed by a salad, then the entree of beef, pork, chicken, vegetables, with eight sauces, ending with chocolate fondue. All was great. Service was a little slow but very good. The evening was a little pricey but the experience makes it worthwhile.

JM
JenM
New York Area
6 reviews
Dined on January 23, 2020
Overall5food5service5ambience5

Great dining experience for our group of 6. Enjoyed restaurant week menu!

t
terry040
New Orleans
9 reviews
Dined on January 19, 2020
Overall5food5service5ambience5

Great experience! We just took our small children in for dessert, and everything was delicious.

OT
OpenTable Diner
Richmond
2 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Great experience

DA
vipDrAj
Richmond
10 reviews
Dined on December 31, 2019
Overall5food5service5ambience4

Wonderful place for New Years Eve Celebration. The food and service are outstanding.

OT
OpenTable Diner
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Everything was wonderful, the staff was very attentive and the food was great. The photo that we purchased could have been taken a lot better but we will forgive them.

KC
KennethC
Richmond
19 reviews
Dined on December 31, 2019
Overall4food4service4ambience4

We had New Year's Eve dinner at the Melting Pot. As always, the food was very good. The chocolate fondue was a little disappointing. It seemed life it was simply chocolate syrup rather than properly melted chocolate.

OT
OpenTable Diner
Charleston
2 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Food was great as always. Loved that everyone was dressed up like the 1920’s food was great, Kallie was our waitress and was very attentive. Table was small.... difficult in a fondue restaurant where many plates are necessary, but, we made it work. Always a good date night!!

AS
AngelaS
Phoenix
4 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

Everything was wonderful

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

The food was fantastic, our waitress was personable and knowledgeable. Overall a great experience.

OT
OpenTable Diner
Richmond
6 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

As usual the food was fantastic. The only downfall was that we were sat in the bar. This is really not the type of place I want to go and have to listen to the football game. I think that guests should be given the option of sitting here, not just have to forced upon them. It really does take away from the experience to listen to the tv and then on top of it listen to the bartenders talk about drain pipes not being right and how they don’t know how to make this drink or that. I go there to enjoy a nice romantic date night with my husband not hang out at my local sports bar.

OT
OpenTable Diner
Richmond
3 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

My wife and I have our Anniversary dinner here every year FYI.

OT
vipOpenTable Diner
Richmond
3 reviews
Dined on November 23, 2019
Overall5food5service5ambience5

Great experience and will be back.

NE
NinaE
Richmond
4 reviews
Dined on November 14, 2019
Overall1food2service3ambience1

Very dissatisfied
Made reservations for 6 and basically had no table except stuffing us in a booth
Spent $300 and everyone was misreable trying to eat

OT
OpenTable Diner
1 review
Dined on November 11, 2019
Overall5food5service5ambience5

This was an awesome place to dine with your special someone. The ambience was perfect. Mason was our server and he was awesome!

FAQs

The Melting Pot - Newport News offers takeout which you can order by calling the restaurant at (757) 655-9300.

The Melting Pot - Newport News is rated 4.6 stars by 515 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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