The Melting Pot - Newport News

4.4
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486 Reviews
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$31 to $50
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Fondue
Our popular fondue restaurant is perfect for everyday occasions as well as birthdays, holidays, and special group events. From a romantic dinner with your one-and-only to a fun, after-movie dessert with friends, The Melting Pot Peninsula offers a dining experience like no other in Newport News. Customize your dining experience according to your tastes with a variety of cooking styles and freshly prepared salads with signature dressings, artisan cheese blends, and delicious individual entrée options, ranging from lobster to steak. And don’t forget dessert! We have several decadent chocolates to choose from, or you can ask about creating your own recipe.
What 486 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.5
service
4.5
ambience
4.0
value
Noise · Moderate
80% of people would recommend it to a friend
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OT
Richmond
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Great experience

DA
Richmond
9 reviews
Dined on December 31, 2019
Overall5food5service5ambience4

Wonderful place for New Years Eve Celebration. The food and service are outstanding.

OT
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Everything was wonderful, the staff was very attentive and the food was great. The photo that we purchased could have been taken a lot better but we will forgive them.

KC
Richmond
19 reviews
Dined on December 31, 2019
Overall4food4service4ambience4

We had New Year's Eve dinner at the Melting Pot. As always, the food was very good. The chocolate fondue was a little disappointing. It seemed life it was simply chocolate syrup rather than properly melted chocolate.

OT
Charleston
2 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Food was great as always. Loved that everyone was dressed up like the 1920’s food was great, Kallie was our waitress and was very attentive. Table was small.... difficult in a fondue restaurant where many plates are necessary, but, we made it work. Always a good date night!!

AS
Phoenix
2 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

Everything was wonderful

OT
Philadelphia
2 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

The food was fantastic, our waitress was personable and knowledgeable. Overall a great experience.

OT
Richmond
6 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

As usual the food was fantastic. The only downfall was that we were sat in the bar. This is really not the type of place I want to go and have to listen to the football game. I think that guests should be given the option of sitting here, not just have to forced upon them. It really does take away from the experience to listen to the tv and then on top of it listen to the bartenders talk about drain pipes not being right and how they don’t know how to make this drink or that. I go there to enjoy a nice romantic date night with my husband not hang out at my local sports bar.

OT
Richmond
3 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

My wife and I have our Anniversary dinner here every year FYI.

OT
Richmond
3 reviews
Dined on November 23, 2019
Overall5food5service5ambience5

Great experience and will be back.

NE
Richmond
4 reviews
Dined on November 14, 2019
Overall1food2service3ambience1

Very dissatisfied
Made reservations for 6 and basically had no table except stuffing us in a booth
Spent $300 and everyone was misreable trying to eat

OT
1 review
Dined on November 11, 2019
Overall5food5service5ambience5

This was an awesome place to dine with your special someone. The ambience was perfect. Mason was our server and he was awesome!

EB
San Francisco
1 review
Dined on November 9, 2019
Overall4food4service3ambience4

My main issue was I bought the 3 rose package with chocolate and a framed picture taken of us. They came and tried to take the picture right after we ate with all of our dirty plates and leftovers in front of us. I asked them to at least clean the table first. The picture wasn’t anything special. My IPhone takes better pictures than the camera they used. The food was decent and the server wasn’t bad. We had to wake for straws 3 times and extra sauce twice but overall she was decent. I’d go back again. The experience is different than your typical dinner date.

OT
Richmond
2 reviews
Dined on October 15, 2019
Overall5food4service5ambience5

1st Anniversary . Everything was over the top. Loved it. Only one request . Raw veggies in hot fondue wasn’t quite right. Patched or partially cooked then dipped in hot fondue would have been inspiring. Great overall period. Thank you and we’ll be back shortly

VF
Richmond
5 reviews
Dined on October 7, 2019
Overall3food4service4ambience3

Too expensive for a regular visit, but a nice and different kind of eating experience.

t
New Orleans
6 reviews
Dined on October 6, 2019
Overall5food5service5ambience5

Great service at The Melting Pot in NN! Our server was knowledgeable, and the food was delicious. We will be back.

OT
1 review
Dined on October 3, 2019
Overall5food5service5ambience5

Perfect! Thank you for this experience!

v
Richmond
1 review
Dined on September 22, 2019
Overall4food5service5ambience4

our server was great, the building interior looked a little old and outdated. Other than that, a very enjoyable experience.

SM
Richmond
5 reviews
Dined on September 16, 2019
Overall5food4service4ambience4

I’ve never had a bad time at this restaurant. The staff are always friendly, they explain everything perfectly even though we’ve been here many times. We went during a managers special but nothing was less than what we normally get (4 course meal), except the entree was chosen for us, no big deal it took the stress out of having to pick ourselves and it was still a nice enjoyable evening.

TM
1 review
Dined on September 2, 2019
Overall3food5service5ambience4

Had an issue trying to get sat but after we got that straightened out we had a wonderful time. We took our kids for cheese and chocolate fondue and they had a blast. Everything was delicious. Our server was awesome!

The Melting Pot - Newport News
Responded on September 7, 2019

Thank you for your feedback. I do apologize for the wait up front. It sounds like the issue wasn't communicated to you very well. If you would like to call me (Jason the owner), I would be happy to explain. I am here Tuesday through Saturday beginning at 11am. Or you may contact me via email at npnmeltingpot@gmail if that is more convenient. I thank you so much for your continued business and will be sure to pass on your kind words about service to Barbar. Jason Shea

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KE
1 review
Dined on September 1, 2019
Overall1food1service4ambience4

It was price overrated , to smoky not enough ventilation for all the cooking people are doing burning their food the atmosphere was good and the staff was wonderful but the overall eating and food experience was poor.

The Melting Pot - Newport News
Responded on September 7, 2019

Kim, Thank you for your feedback. We launched our Grill Cooking Style this past November, and while it has been a hit and one of my personal favorites, it is not as forgiving as one of our traditional broth styles and at times can get smokey. We are still working on some of our Grill Style best practices and hope that you may try us again in the future with one of our more traditional styles.

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LM
Washington DC
1 review
Dined on August 26, 2019
Overall5food5service5ambience5

This was our second time visiting and it was good as the first time! At first, it seems like there will not be enough food. But, since it's evenly paced, you have plenty to eat by the end and the flavors and options are amazing. A truly unique experience and a way to relax and have an excellent meal. We asked to move seats as the one booth we were next to was very "unaware" of just how loud and disrespectful they were to others. I feel this more of a "mature" dining experience and anyone that dines here should realize that. We had a long day and just wanted a peaceful evening. Our server gladly moved us and we really enjoyed the rest of the night. We cannot thank you enough for the service, food and making our night out a special one!

The Melting Pot - Newport News
Responded on September 7, 2019

Larry, Glad to see we have been consistent for you. Thank you so very much for your business and we hope to give you many more memorable evenings. While we can't always control how other guests act, I am glad that we were able to accommodate your request to move. Jason Shea

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OT
Richmond
1 review
Dined on August 26, 2019
Overall5food5service5ambience5

It was great

The Melting Pot - Newport News
Responded on September 7, 2019

We agree! Thank you for your review.

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LG
Richmond
1 review
Dined on August 24, 2019
Overall5food5service5ambience5

Lovely waitress. Great food. Quiet and very nice ambiance. Loved it.

The Melting Pot - Newport News
Responded on September 7, 2019

Linda, Thank you for your review and your kind words. So glad you loved it!

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MS
1 review
Dined on August 24, 2019
Overall5food5service5ambience5

Wait staff were friendly, helpful and competent. Food was fresh and tasty.

The Melting Pot - Newport News
Responded on September 7, 2019

Thank you for your 5 stars. Fresh and Tasty may have to become our new tagline!

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n
1 review
Dined on August 17, 2019
Overall4food4service4ambience4

It’s a nice experience, a little expensive for my budget, but nice. Thanks for Groupon we got a good deal. Food and service were okay, nothing extraordinary.

D
Richmond
1 review
Dined on August 16, 2019
Overall4food4service5ambience5

Freezing cold.I got coffee to warm me up and it got cold in 10 minutes.

OT
1 review
Dined on August 15, 2019
Overall2food5service1ambience4

Slow service, not usual for this location.

OT
1 review
Dined on August 14, 2019
Overall4food4service4ambience3

Great as always. Although food seemed a bit underprepared. Shrimp were a bit old. They were out of stock on sausage. Cheese was not prepared well. Very thick. Chocolate was fantastic.

JP
1 review
Dined on August 9, 2019
Overall2food4service1ambience1

The restaurant is very open and not romantic. You can hear noise from every table as the booths are so close together. The food was excellent as always. However the waitress messed up on our cheese and simply brought the wrong one, when we asked about changing it she said we would have to pay!! She was very slow at returning and kept saying the kitchen at a large party which was the delay. However this was an issue with everything such as drink refills. I have been to the melting pot at other locations over 100 times and never seen or experienced anything like this one.

KG
1 review
Dined on August 9, 2019
Overall5food5service5ambience5

Fantastic service by Jessie. Food was delicious and serving size was perfect. This was my first time at the melting pot so we ordered the 4 course meal in order to get the whole experience.
Our server, Jessie, was fabulous! She knew the menu, explained everything we needed to know and made suggestions based on what we told her our tastes were.
We will definitely return!

TB
Washington DC
1 review
Dined on August 3, 2019
Overall4food5service2ambience4

The food was excellent, but our waitress was not very good!

K
1 review
Dined on August 3, 2019
Overall5food5service5ambience4

The Melting Pot was a fantastic place to celebrate my husbands birthday! Our server was exceptional and very knowledgeable. She walked us through each step of the fondue process. Our only complaint was the room temperature was very cold, but we assume that was a necessity since each table is equipped with a cook-top (or two!) I highly recommend this experience, but come hungry and bring a jacket!

JW
Atlanta
4 reviews
Dined on August 1, 2019
Overall5food5service4ambience5

I love this place. This place is great for girls night out! Drinks were amazing!

CG
Richmond
1 review
Dined on July 27, 2019
Overall5food5service5ambience5

Awesome as always!!! Thanks so much for a great time.

PR
1 review
Dined on July 23, 2019
Overall5food5service5ambience5

Server was on point. Drinks never went half full. Cooking time for Food was explained properly. Outstanding experience

JO
1 review
Dined on July 20, 2019
Overall5food5service5ambience5

Was a wonderful place, and everything was top notch.

SN
1 review
Dined on July 10, 2019
Overall5food5service5ambience5

The Melting Pot is the perfect place to celebrate special occasions. Our most recent visit was for my daughter's 16th birthday. Thanks for the option to add balloons. She loved it!

JS
1 review
Dined on July 7, 2019
Overall5food5service5ambience5

My wife has allergies and they do a great job or keeping her safe and not making us feel bad about it. Always kind clean and fun. Nice spot for spending time with people you actually like.

R
1 review
Dined on July 6, 2019
Overall5food5service5ambience5

The food and service was excellent. We thoroughly enjoyed the dining experience.

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