The Melting Pot - Greenville

4.5
344 reviews
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$31 to $50
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Fondue
Top Tags:
  • Good for a Date
  • Special Occasion
  • Good for Anniversaries
Experience a new way to dine when you make The Melting Pot in Greenville your next dinner destination. From the first bite of our delicious artisan cheeses, you’ll know you made the right decision to dine with us! Whether you want to have the full four-course adventure or you are in the mood for drinks and cheese fondue, you can find what you crave on our tables. Friendly staff welcome you to your table and blend your cheese in front of you. Once you are done with your perfectly seasoned cheese fondue and freshly made salads, it’s time for the main course. You pick the cooking style of your steak, shrimp, lobster, and chicken entrées, but you should definitely save room for dessert. We have several chocolate fondue specialties to choose from at The Melting Pot.
Dining Style
Casual Dining
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Cuisines
Fondue
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Hours of operation

Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday: 5:00pm - 11:00pm, Saturday: 4:00pm - 11:00pm, Sunday: 1:00pm - 10:00pm
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Phone number
(864) 297-5035
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Business Casual
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Neighborhood
What 344 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.3
service
4.3
ambience
4.0
value
Noise · Quiet
88% of people would recommend it to a friend
5
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OT
Charleston
1 review
4.0Dined 2 days ago
Overall 4food 3service 5ambience 4

Disappointing menu changes.

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OT
1 review
5.0Dined on September 8, 2018
Overall 5food 5service 5ambience 5

Great experience as always. My favorite restaurant for sure.

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OT
Charleston
1 review
1.0Dined on September 7, 2018
Overall 1food 3service 1ambience 2

It all started with the moment we walked in the door.
The hostess was obviously in a horrible mood and the slander she used, talking to and about her co-workers was remarkably unprofessional. Not only did we wait an absurd amount of time to be seated, 15 minutes before reservation, seated 15 minutes after but we got to here the manner of rudeness of the following three couples and parties that came in. As someone who eats out at fine dining and higher end restaurants on average (2) times a week, the service, staff and atmosphere was just a disappointing experience. The best part about the entire night was the “training” waiter who attempted to do things right, and by that I mean, the waiter who was suppose to be training her, again very unprofessional, using “pet talk” and words “sweeties” and “what do you want”. I’m sorry but please do not call me and my wife sweeties or use such words as demanding as that. When we asked for the wine menu, she forgot to actually bring our wine and cocktails. When my wife asked to explain something, the waiter proceeded to take the menu out of her hand and say just pick three or four of these, that’s all. I clearly knew more about the menu and what was in the food than the waiter, when asking about the vegetable dish and tofu I was told “it is not good, I think it’s soy and tofu” ok thanks for the help. The manager or general manager needs to actually train and monitor the employees and customer service satisfaction. We will not be back to this location, I can’t believe the experience as we have been to 4+ other venues of this brand with no issues.

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AS
1 review
3.0Dined on September 2, 2018
Overall 3food 3service 2ambience 2

The service was extremely slow and our waiter was rude. He was short with with us several times when we asked him questions about the menu.

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BH
1 review
5.0Dined on September 1, 2018
Overall 5food 5service 5ambience 5

My husband and I enjoyed a date night out at the Melting Pot. This was his first visit and my second. He was worried we would have to pull through a drive-thru on the way, but was pleasantly surprised at how filling it actually was. I tried to tell him. Our waitress was very pleasant and helpful. We will visit again.

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LI
1 review
5.0Dined on August 26, 2018
Overall 5food 5service 5ambience 5

The service and food are always wonderful. It’s one of my favorite places in Greenville.

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TM
1 review
5.0Dined on August 25, 2018
Overall 5food 5service 5ambience 4

We loved our first experience with The Melting Pot in Greenville, SC. The food was delicious and left us feeling full. We will definitely be coming back- Especially when they introduce their grill options in the next month! Our favorite part of the whole dinner was the dessert- Dark & Dulce Chocolate Fondue! I would recommend this place to anyone and it is a great place to celebrate special occasions. Our one-year anniversary date to The Melting Pot will forever be a cherished memory!

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OT
1 review
5.0Dined on August 25, 2018
Overall 5food 5service 5ambience 5

Food and Service was really good. Server was very courteous and helpful.

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D
Raleigh
1 review
4.0Dined on August 19, 2018
Overall 4food 5service 4ambience 5

The food was excellent! We were seated for about 20 minutes without being greeted and had to flag down a waiter but the service was good and the managers were extremely generous on their own for us being seated and not tended. Definitely will be back!

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M
1 review
1.0Dined on August 18, 2018
Overall 1food 1service 5ambience 1

Not impressed , small portions of main course. Very slow service

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BI
1 review
1.0Dined on August 17, 2018
Overall 1food 3service 1ambience 1

We planned to have a special dinner with our children before school starts- our kids are well behaved and were looking forward to a “ fancy supper”.
Unfortunately, our service was terrible.. our children didn’t receive their drinks till the first course was almost done. Our waiter was non existent and not attentive. My husband had to get our beer and wine from the bar as it wasn’t brought out.
We were seated beside very noisy people and our table was too small for this type of dinner.
I complained as we were leaving and was told next time I should “ask for a private table”.

We were given a free chocolate course the next time we came, but after an almost $200 dinner, and such an unpleasant experience I’m not sure we’ll be back any time soon.

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JN
1 review
5.0Dined on August 17, 2018
Overall 5food 5service 5ambience 5

Very nice romantic environment. Staff is very friendly. The whole experience takes a while so plan for that. Food is top quality. Highly recommend.

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PC
Charleston
1 review
4.0Dined on August 14, 2018
Overall 4food 4service 3ambience 4

Overall good experience. Server was frequently MIA. For every five times server beside us came out, our sever came out once. Therefore we were there much longer than planned. 2hours 15 minutes. Food was good.

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GD
1 review
5.0Dined on August 14, 2018
Overall 5food 5service 5ambience 5

I had never eaten at a MELTING POT.
It was “ restaurant week in Greenville, SC”, great deal 4 courses for $30.00.
Our server was THE BEST ..
She was professional , knew the menu , charming , nurse student.
Her name is “ Charlethia”.
We will return !
Donna and Greg Davenport

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GS
1 review
5.0Dined on August 13, 2018
Overall 5food 5service 5ambience 5

Took our youngest granddaughter (14) to give her the fondue experience. What a joy. We thoroughly enjoyed the food & the experience.

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SW
1 review
5.0Dined on August 13, 2018
Overall 5food 5service 5ambience 5

We went because of restaurant week and we ready to go back. It was fun and easy to learn how to cook the food.

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CA
1 review
2.0Dined on August 12, 2018
Overall 2food 3service 1ambience 3

Service was terrible! Def not worth the money I paid

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OT
Atlanta
1 review
4.0Dined on August 11, 2018
Overall 4food 5service 5ambience 5

Great dessert on the spur of the moment. Staff friendly and chocolate delicious!

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C
1 review
5.0Dined on August 11, 2018
Overall 5food 5service 5ambience 5

This is a great specialty venue! Everyone should have fondue in their life time!!

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CA
1 review
3.0Dined on August 11, 2018
Overall 3food 3service 2ambience 1

Subpar service and food at fine dining prices. Used to love The Melting Pot until we came to this one.

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RL
Western NC
4 reviews
5.0Dined on August 10, 2018
Overall 5food 5service 5ambience 5

Excellent food. Different than typical restaurant. Nothing else like it.

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KS
Charleston
16 reviews
4.0Dined on August 7, 2018
Overall 4food 4service 5ambience 4

We always have a nice time at this Melting Pot location. All of the servers we’ve ever had have been personable & attentive. Whalen was a sweetheart as a server. The food is always delicious. The prices are a bit high, so we usually try to go when we have a coupon. Makes for a unique dining experience that lasts a couple of hours, which we love since we usually go for special occasions. Highly recommend.

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PD
Raleigh
1 review
2.0Dined on August 7, 2018
Overall 2food 4service 1ambience 3

Setup this evening at Melting Pot for my wife and I who were celebrating some life accomplishments. Red wine was warm, food took forever for each of the four courses to come out, and server and manager seemed to busy in the empty restaurant to take time to check in on us, fill our water, etc.

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MS
1 review
4.0Dined on July 21, 2018
Overall 4food 4service 2ambience 4

I made reservations and did not have to wait for the table. A very high priority for me. The food was good with nice fondue choices. The service was spotty. Because of the intimate seating one would only see a waiter/ waitress if she a bye. Any issues has to wait until she came back. I thought the pricing was a good value.

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BB
1 review
5.0Dined on July 20, 2018
Overall 5food 5service 5ambience 5

Our server Beverly was very personable and knowledgeable about the menu. My girlfriend needed to eat gluten free and Beverly meticulously walked us through each course making sure to note what was ok for her to eat. I tried three of the specialty cocktails and they were all what I expected, but with a creative twist. The food was delivered in a timely manner and our courses were paced perfectly. The only issue that evening was when I ordered a glass of port and it had a sour taste to it. Beverly handled the situation so graciously that it never detracted from the date night experience.

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H
1 review
5.0Dined on July 20, 2018
Overall 5food 4service 4ambience 5

I chose this place to have a good birthday dinner with my friends and it went even better then I expected. The price was a little much for my friend but I think the overall experience was worth it.

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MA
1 review
5.0Dined on July 20, 2018
Overall 5food 5service 5ambience 5

Great service. Different than usual restaurant. Good food

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L
Charleston
2 reviews
3.0Dined on July 18, 2018
Overall 3food 3service 4ambience 4

Went for a birthday dinner. Really love the cheese & dessert courses. Didn’t have a great wine selection but there was a good special on purchasing a bottle on the day we went. Service was friendly.

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2
Charleston
3 reviews
5.0Dined on July 12, 2018
Overall 5food 5service 5ambience 5

Excellent food and service. We had a blast. Would definitely return!

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B
Charleston
1 review
3.0Dined on July 10, 2018
Overall 3food 5service 2ambience 5

The chocolate fondue was wonderful. Our server was pretty slow and not as attentive though.

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OT
1 review
5.0Dined on July 7, 2018
Overall 5food 5service 5ambience 4

We had our wedding reception at the melting pot in Gatlinburg TN. We were so busy we didn’t really get to try the food. We had a date night to celebrate 100 days of marriage so we decided to try the melting pot here in town. It was great and our waitress was fantastic. She was nice and friendly without hovering. Food was excellent!

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RD
1 review
5.0Dined on July 3, 2018
Overall 5food 5service 5ambience 5

We were there for our anniversary and they gave us a Happy Anniversary Card, which was nice. Our server walked us through the process and explained everything to us. She keep our drinks full and the table bussed. She even gave us half/half tea (half sweet and half unsweetened). Overall it was a great experience.

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S
Charleston
3 reviews
4.0Dined on July 2, 2018
Overall 4food 5service 3ambience 5

The food was amazing as usual. The service was just OK- a little slow as there was a lot of time between courses.

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D
Charleston
7 reviews
5.0Dined on July 2, 2018
Overall 5food 5service 5ambience 3

Food and service was great,plan on returning soon

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K
1 review
5.0Dined on July 2, 2018
Overall 5food 5service 5ambience 4

Went for a lady’s night and definitely worth the drive from Boiling Springs! $35 for a four course meal and TWO alcoholic drinks... AMAZING!! So impressed with the quality of food and the taste was just fantastic. The waitress was very friendly, as was the manager. I will be sure to recommend this place to everyone I know, and I look forward to coming back soon.

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SP
1 review
1.0Dined on July 1, 2018
Overall 1food 1service 1ambience 3

Besides the crying kids & very slow service I got horribly ill and spent that night in the hospital and missed two days from work. Also spent $100 on cheese,bread and 8 tiny pieces of meat.

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MG
1 review
5.0Dined on July 1, 2018
Overall 5food 5service 5ambience 5

First time going and everything was perfect. We made reservations on line only 3 hours in advance due to a coworker recommendation to go for our anniversary dinner. The staff was super friendly and talked to us while setting up, and walked us through how everything worked. It was new and fun, and quiet enough to enjoy company.

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SH
1 review
5.0Dined on June 30, 2018
Overall 5food 5service 5ambience 5

I brought my friend Carri for the first time she absolutely loved it!! Our Server Beverly was excellent and should be recognized for her great work!!

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TS
Charleston
1 review
4.0Dined on June 28, 2018
Overall 4food 4service 3ambience 3

Our trip to the Melting Pot just wasn’t what it used to be. Our server asked if we had been before and we answered yes. After that, it was just business as usual. She did her job. The normal talk from the server about the styles of cooking/ingredients etc. was non existent. Even though it wasn’t crowded, she seemed very rushed and sent someone else to ask about our drink order.

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S
1 review
4.0Dined on June 28, 2018
Overall 4food 3service 4ambience 3

The cheese fondue tasted good but was too thick which caused the food to break when dipping. Also the restaurant and tables seemed really cramped.

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