The Melting Pot - Charlotte - Lake Norman
Everything was great. Besides my reservation getting cancelled
The food is just amazing! It is such a relaxed atmosphere! You can take your time and enjoy each other's company.
Our Waitress was Emma and she did a wonderful job from beginning to end for it being our first time experience. She's amazing and glad you have a server like her!
Friendly atmosphere great food awesome service our waitress was on top of it the whole experience was amazing I will be going again
We have been coming to the Melting Pot regularly for 15+ years. It is hands down our favorite restaurant. Our dinner during a recent visit was very disappointing. The server was inexperienced. She kept spilling cheese outside of the pot because of the way she was stirring the cheese. Instead of keeping the spoon down towards the bottom of the bowl, she kept making large stirring motions that would cause the cheese to spill. The music was very loud and was worse than elevator music. The bigger issue was that the server put a tremendous amount of garlic and pepper in both the cheese and entree. We ate the cheese because we were starving ( couldn’t get a reservation until 9:15) and when we got there, there were more empty tables than filled tables. After forgetting our bottled water, she asked us if our dinner was good and I told her how peppery it was, assuming she would try to rectify it, but instead she just smiled and walked off. She was very nice and I hate to write a bad review, but for the price you pay for a meal there, I don’t think it’s unreasonable to think that our food should be anything other than perfect. We left a large part of our entree there because it was inedible. The server just needs to be better trained.
Our favorite place to eat, we go there for special occasions and for date nights.
Awesome birthday celebration. Food is always amazing and Victoria went above and beyond to make our visit special.
The food was great and service was wonderful. All of the staff was very friendly and attentive. I love the specials they offer. The restaurant was clean and atmosphere was great.
My husband brought me to The Melting Pot to celebrate my birthday. We always get great service and wonderful food. But it is a little pricey so make sure you go for a special reason.
We always have a great time here. The staff is very friendly and attentive, and we don't feel like we're being rushed from the table.
They do their best to accommodate special requests and make the experience fun and relaxed .
The food is always very good.
We enjoyed! However, one of the ladies with our party had a seafood allergy. No accommodations were offered, there should be an alternative available for those with food allergies. The waitresses were friendly, but I spent more time explaining how the menu worked than the servers spent demonstrating the menu to a table full of new timers. We enjoyed overall, and I would come again, but the service could have been a better experience, and there is room to improve with food allergies.
Dinner was a wonderful birthday experience for my Wife and I. Cheese and chocolate fondues were delicious! Our server, Victoria, was a delight to talk to and she did an awesome job taking care of us. Thanks!
The experience was outstanding. Props to Charlie who set bar for Servers everywhere. I also appreciate that there was a discrete way of saying happy birthday. Neither I or my girlfriend like that being the center of attention. Great experience all together.
Great venue but may no mistake you are in for $75 pp and you cook your own food. It is a fun time and good for celebrations.
It was my first experience at a fondue restaurant. Although the food was enjoyable, we had a concern. Although the manager said that he would follow up & call me about the concern we had, he never did. I will not return because of this.
Our waiter was the best and made sure we had everything we needed
My husband and I go to the Melting Pot once per year to celebrate our anniversary. The food is always spectacular. We always get the 4 course experience which includes cheese, salad, main and dessert. I highly recommend the Bourbon, Bacon and Cheddar for the cheese course, Caesar salad with extra pine nuts or the California salad, Steak Lovers & Good Earth Vegetarian as mains (Tip: if dining for two this is perfect because you get a nice selection of meats and veggies for a great price), and Dark & Dulce with a shot of Tuaca. This is one of my favorite chain restaurants!
Steven, our server, was excellent and very knowledgeable. Lots of food for the money since we attended for Restaurant Week.
Our favorite place with the best service from the hostesses to the bar to the wait staff and management. So glad we have this place in our community. ❤️
Our server, Grant, was wonderful! We’re coming back for Valentines Day because if his recommendation :-) one small note, we arrived early to enjoy a cocktail before dinner but weren’t able to get a drink from the bar tenders. Otherwise great experience.
I have been to the Melting Pot one other time to the Charlotte location. It was a nice experience but Huntersville tops it by far!! Jordan was a fabulous server, very attentive and helpful with recommendations. This was a first time experience for two of my boys and they are so excited to return for another visit. Thank you Melting Pot Huntersvile!!
Even though very busy for Restaurant Week - outstanding service, delicious food, fun evening.
Outstanding service and over all great experience. Would recommend this restaurant to anyone wanting to try.
They made our daughter feel special on her bi 10th Bday. Service was fantastic and food is always wonderful! Gluten free options are plentiful!
Great experience, but the food was subpar for the price
Adrianna was wonderful! She was very sweet and attentive. Our food was delicious and brought out at a decent pace. Overall my experience was wonderful and will definitely be returning soon.
Great all around
I loved this restaurant, the staff were amazing. They were very attentive and made sure that everything was to our liking without us needing to say anything. We went during a particularly packed evening and felt that we were given just as much attention that we would've received if we had been the only ones there.
Great time, as always! Paul and Tyler are the best!
Great Experience and out waiter was awesome and took the time to explain everything! Best part was the dessert!
We did the 4 course menu and all components were amazing. The secluded table created privacy and an individual experience. Highly recommended!
Great services, great food!
Great experience! The service was exceptional, very fast and friendly! The food was delicious!
Great food and great service! Had a great time cooking our food and spending time with friends.
Had a wonderful time at the Melting Pot. We were seated as soon as we walked in the door. It was our time every going to this restaurant and our waitress (Victoria) was so informative through the whole process. She really made our dinner experience that much better. She was very personable.
The food was delicious and the service was amazing! Can not wait to go again!
A very good experience had by all!!! Great food an amazing waiter!! They were even very good with our 1 year old!!
Our waitress Kelly was awesome! Food was as expected, and we had an great time.
Our experience was personalized to us and was wonderful
Celebrated our daughter's 21st birthday. Her choice of restaurant. Great fun, good food, great service. Thanks so much!