The Lampery

The Lampery​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. R

   Richard

   ロンドン評価・口コミ (1)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Comfortable setting, great steak! Friendly service. Not rushed at all but not waiting either. As a hotel guest I also received a discount which was an unexpected bonus!
   

   The Lampery4日前に返信済み

   Hello Richard Thank your for the great feedback! We're so pleased to hear that you enjoyed the comfortable setting, delicious steak and friendly service. It's wonderful to know that the hotel guest discount was a pleasant surprise. We hope to welcome you back again soon Warm Regards Nondu Dlamini Hotel Coordinator
   

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2. S

   Shanty

   ロンドン評価・口コミ (1)

   5.0

   2025年4月19日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   Quite boring approach to serving from female waitress at dinner table. Air conditioning in bedroom that sounded unusually loud. Uneven floor under the carpet in the room. Otherwise satisfied ✨✨✨✨
   

   The Lampery4日前に返信済み

   Hello Shanty Thank you for your feedback - we're glad to hear you were otherwise satisfied with your stay, but we're sorry to learn that some aspects didn't meet expectations. We'll pass on your comments regarding the dinner service and room experience to the relevant teams, as we're always looking to improve. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay. Warm Regards Nondu Dlamini Hotel Coordinator
   

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3. J

   Joanne VIP

   ロンドン評価・口コミ (1)

   3.0

   2025年4月9日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 2
   4. 雰囲気 4

   Food and cocktails amazing, as always. The staff are always nice and helpful. But no matter what time of day we go, we always find the service is slow, both for drinks and food, which lets it down. I still go, but with the expectation that we could be there a while. However, it's difficult to consider for a client lunch on that basis.
   

   The Lampery2025年4月14日に返信済み

   Dear Joanne Thank you so much for your continued support and kind words about our food, cocktails, and team - it truly means a lot to us. We're sorry to hear that the speed of service hasn't matched the rest of your experience. That's certainly not the standard we aim for, and we understand how this can be frustrating, especially when considering us for client lunches. Your feedback is valuable, and we're actively looking at ways to improve timing without compromising on quality. Thanks again for sharing your thoughts, our food and beverage manager will be reaching out directly to you to follow up and ensure your concerns are addressed. We're committed to making improvements and hope to welcome you back soon for a smoother experience. Warm Regards Nondu Dlamini Hotel Coordinator
   

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4. S

   Sandra

   ロンドン評価・口コミ (18)

   2.0

   2025年4月2日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 3
   4. 雰囲気 3

   So disappointed today, the food was mediocre, dried out and we waited for soooo long for our main course. We had to ask twice where was it
   

   The Lampery2025年4月4日に返信済み

   Dear Sandra Thank you for taking the time to leave your honest review. We sincerely apologize for your disappointing experience, it's not our standard to serve dry food or keep our guests waiting so long for their meal. We understand how frustrating it must have been to ask twice about your order, and we take this feedback seriously. Our team will be addressing these issues to ensure better food quality and timely service. Our Food and Beverage manager will be reaching out directly to you as we would love the opportunity to make things right again. We appreciate your feedback, thank you Warm Regards Nondu Dlamini Hotel Coordinator
   

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5. J

   Jacqueline

   ロンドン評価・口コミ (1)

   5.0

   2025年3月27日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   This is a great places to go for a business lunch. The menu is varied, reasonable and the quality of food and service is also good. The decor is light and airy but the best thing is the tables aren't too close together, so you can actually hear a conversation rather than having to shout.
   

   The Lampery2025年3月31日に返信済み

   Hi Jacqueline Thank you for taking the time to leave a 5-star review! We're delighted to hear that you enjoyed our menu, food, service and atmosphere We strive to create a comfortable dining experience, especially for business lunches, so we're glad you appreciated the well-spaced tables. We look forward to welcoming you again soon! Warm Regards Nondu Dlamini Hotel Coordinator
   

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6. A

   Allan

   ロンドン評価・口コミ (1)

   5.0

   2025年3月27日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Very pleasant lunch here. Service was excellent and the food was very good. I’d definitely return.
   

   The Lampery2025年3月31日に返信済み

   Hello Allan Thank you for taking the time to leave a 5/5 rating and review. We're delighted to hear that you enjoyed the food and service during your visit. We can't wait to welcome you back to The Lampery again soon! Warm Regards Nondu Dlamini Hotel Coordinator
   

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7. K

   Katrina VIP

   ロンドン評価・口コミ (5)

   5.0

   2025年3月19日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 4
   4. 雰囲気 5

   Loved the location. Nice and bright. Food was tasty ..small portions for me. Service was excellent quick and efficient. Will dine here again
   

   The Lampery2025年3月28日に返信済み

   Dear Katrina Thank you for taking the time to leave such a lovely review. We're delighted to hear that you enjoyed the food, service, location and ambiance! Our team strives to make your experience a memorable one and we're pleased to know that they did! We hope to see you back at The Lampery soon! Warm Regards Nondu Dlamini Hotel Coordinator
   

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8. A

   Andrew

   ロンドン評価・口コミ (2)

   3.0

   2025年3月15日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 2
   4. 雰囲気 3

   Three of our party were seated facing the huge LED screen, which we found annoying. It’s a very weird thing to have in a restaurant. Service was extremely slow, although the servers were very friendly and polite. The burgers and club sandwich were good. However, the Lampery Pie was disappointing - a shallow dish of mainly potato, the fish/prawn/mussel filling was very small and that’s all you get for £21. No veg! The main course had taken so long we didn’t have time for dessert. Even the coffees took ages. Two hours for one course. Can’t recommend this restaurant, unfortunately.
   

   The Lampery2025年3月31日に返信済み

   Dear Andrew Thank you for sharing your feedback. We're sorry to hear that parts of your experience didn't meet expectations. We appreciate your comments about the service and food, and we regret that the wait times and the LED screen affected your visit. Your feedback on the Lampery Pie is valuable, and we'll be reviewing it with our kitchen team. We always strive to provide a great dining experience, and we hope you'll consider giving us another chance in the future. Our Food and Beverage Manager will be reaching out directly to you in hopes that we can make things right. Warm Regards Nondu Dlamini Hotel Coordinator
   

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9. J

   Janine

   ロンドン評価・口コミ (1)

   5.0

   2025年2月14日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great restaurant at this hotel. Food and staff are excellent.
   

   The Lampery2025年2月17日に返信済み

   Hello Janine Thank you for taking the time to leave a 5/5 review and rating. We're pleased to know you had a wonderful experience with us. We hope you'll visit us again soon Warm Regards Nondu Dlamini Hotel Coordinator
   

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10. Y

    Yael

    ロンドン評価・口コミ (1)

    5.0

    2025年2月14日にご来店

    1. 総合評価 5
    2. 料理 4
    3. サービス 5
    4. 雰囲気 5

    Booked for Valentine’s day - had a lovely time! Very pretty, nice food and lovely service. Was quiet so could have a conversation.
    

    The Lampery2025年2月17日に返信済み

    Dear Yael Thank you for joining us for Valentines Day. We're delighted to know that you had a lovely time and enjoyed the food, service and atmosphere. We hope you'll be back again for another lovely experience Warm Regards Nondu Dlamini Hotel Coordinator
    

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