There was an issue with the kitchen and the fire alarms went off a few times which caused a lot of noise and commotion. Our meal was also delayed without explanation or notice and we weren’t compensated in any way. Just told oh here is your steaks finally. We just laughed it off because it obviously wasn’t the servers fault. We were surprised that we weren’t approached by the manager to explain the firefighters walking around or what all the commotion was going on. It would have been nice to have that contact with the manager on duty instead of overhearing rumours from staff talking to eachother.

We had an unfortunate evening due to smoke issues. Due to the smoke, bright lights and noise, it was a disappointment.

Fire alarm went on, it was too much smoke, it is not what anyone would expect, it appears that staff and management did not care to talk to any customers. We paid for nice and pleasant dinner but it was far away from that. Very disappointed because of that.

The food tasted great and the waiter provided excellent service. I would definitely recommend.

Birthday dinner for 10. Good service!

Food is always a treat that is why we keep coming back. I have never had a bad meal at the Keg. Unsure of our waiters name, but that gentlemen went above and beyond. The Windermere location is our favorite because of the staff.

My boyfriend and I visited the Keg for an impromptu date night and we had a great time! The food was so delicious and the service was impeccable. Our Bartender Shannon was lovely and she made sure our wine glasses were always topped up. We look forward to our next visit!

The Keg always delivers! From exceptional service to top quality consistently great food. The best!

Server was very friendly and informative. Food was amazing!

I asked for medium rare steak it was more rare for about half the steak which was OK because I took that home and will reheat later. Service was really good. We had a movie to get to and the staff accommodated us.

I had reservations and didn’t expect to be seated in a bar area. I had a hair in my salad m, but didn’t say anything and was hoping the waitress would see it on the side plate with the salad. Steak was a bit tough. I had the New York.

Amy was a fantastic server. She went above and beyond to make our anniversary dinner special. Even with an appetizer that came out at a less then Keg standard she went above and beyond to make it right. Thank you Amy!!!

Steak and potato were great but the vegetables were lukewarm and tasteless, not the usual Keg fare.

The food was fabulous the service was perfect and we had a lovely time. We will be going back to this location

Consistently good quality food, drinks and service

New Years - great atmosphere

Great meal served in a reasonable time by a very good waiter.Our anniversary but a forgot the mudd pie in a container on the table.

New Year Dinner

The steak was amazing. The prime rib was fair. Service was excellent.

It was so nice, my wife have never been to The Keg at Windermere and we really enjoyed it. Seating was spacious and the staff was so nice. We will for sure go again. Thank you for a wonderful evening.

We normally dine at The Keg in South Edmonton Common and have always had an excellent steak. This time, at the Windermere location, I had the top sirloin steak and although it was cooked to perfection ( as in, nicely pink throughout) the meat itself was somewhat tougher and chewy. My husbands New York striploin was very good and the accompaniments to the steak were also good. Just a little surprised and disappointed with the steak.

Went to the keg for date night and had an amazing experience. Service was perfect and so was the food.

NYE date night! Fantastic meal as always at the Windermere location. Happy New Year!

Steaks were perfect!! The place was busy but still, everything came out great!

New Years dinner with the family was fantastic

We love the Keg. And always come for a nice steak dinner on New Years Eve. We’ve always had great steak at The Keg. This time unfortunately my spouses sirloin had lots of chewy fatty parts, and the steak was undercooked.
My fillet mignon was delicious tho, no complaints there :)
The veggies were sub par this time as well unfortunately.

New Year’s Eve dinner out ….. I made reservations but for some reason we were seated in the lounge instead of the dining room. It was so loud and there was zero ambience. The staff however, were over-the-top accommodating when we asked if we could wait for a table and be moved to the dining room. Within five minutes we were moved to the dining area and seated right next to the fireplace …. It turned out to be an absolutely wonderful evening :)

Ryan was a fantastic server. It was a very busy night and he was very attentive and personable. The food was great as always and we had a great time. We will be back soon!

Food was great! Our server Kara was awesome! A fantastic time . Will definitely be back

Everything was great.

My steak and vegetables were ice cold. They did remake the order but it took time. My spouses chicken was like”Costco chicken”; bland. We ordered 9 oz. glasses of wine and were given 6 oz. They did credit $19.00 off the bill for my meal. The noise level in the restaurant was quite loud; had to lean into my spouse and talk quiet loudly to be heard. Overall, was not impressed with the quality of food and will likely not go back to the Windermere Keg.

New Year’s Eve! Food was great as usual. You guys never disappoint. Thanks for a great meal.

Went out with our 3 kids all under 9 got exceptional service and the food was great only thing was they ran out of baked garlic shrimp but it was quite busy and can be expected.. The restraunt had a nice buzz to it and made our kids seem not so loud.. Had a great meal and experience.. Will attend the keg windermere again for sure

Last time to Edmonton was first Keg experience two years ago. Could hardly wait to visit on this trip. Steak and lobster was delicious and cooked to perfection.

We went to dinner with friends at The Keg. We enjoyed it very much. The food was great and our service was attentive and thorough.

Service was very slow, 25 minute to take our order and greet at our table.
Appetizer came out cold (mushrooms Neptune)

Service was good. Food average. Very busy. Cost expensive.

Baseball classic sirloin was “chewy”. Waited too long for garnishes after meal arrived.
Mixup with steak and lobster resulting in lobster tail arriving 15 minutes after steak (we were compensated accordingly however). Shrimp cocktail excellent as always.

Excellent overall as always. The Keg remains my favourite restaurant.

My wife and I decided in the special which was an 18 oz bone in cut confit in garlic with garlic chips. Both our steaks were underwhelming and lacking in colour and flavour. It’s fun to try something new on the menu and in my opinion if you have a special feature it should outshine your other dishes. This was not our experience. We both wished we had ordered out regular dishes. In addition the cubed veggies and broccoli were water logged and cold. I ordered a fully loaded baked potato and it came out with very few toppings. My wife ordered the mashed and it was just a small dollop on her plate. Both plates seemed to be done in a hurry and with very little care and attention to detail. After tip this experience cost us around 145 dollars which left us questioning ever coming back. And we are regulars and seems they do a great job here about 50 percent of the time. It’s hard to come back to a restaurant when they seem to struggle with consistency.