Waitress decided I needed a vegan meal after just requesting I not have the chicken sandwich with my afternoon tea, the manager eventually tried to correct it but the for the price and reputation of the ivy is was an annoying experience

Wow what a horrible experience, terrible steak, horrible service and just no care. Honestly just worth it for the ambiance.

We had a fantastic time here, food was exceptional as was the service. My cousin is pregnant and it was on a hot day, the staff didn’t hesitate when we asked to move to an outdoor table. Our meals were beautiful, isn’t over priced. Cocktails were lovely. The ambiance and decor is outstanding. Looking forward to coming back again soon

We loved our time and I would normally never complain about service as an ex waitress but the service was poor- the main girl who served us didn’t know what she was doing at all and although she tried it was so awkward and she was very nervous the whole time.

It was lovely atmosphere and service and the food and drinks were amazing

Food was good apart from one of the sides which we had to send back. Service was a mix, we had one great guy and another girl who wasn't great. We had someone with a gluten intolerance and there wasn't much info provided on what she could have

Excellent staff, great food, reasonable price. Very attentive and helpful throughout

The service was OK however our table was in the sun and we kept having to ask for more water as our glasses sat empty for ages which was annoying. They were also slow asking if we would like any more drinks (cocktails/wine) and no one checked on our food, although the food was very good! . The server was knowledgeable about the menu as I am gluten free and quickly told me what I could have (very limited options on the brunch menu I have to say). Nice brunch out but expect more attentive service from the Ivy.

Everything was fabulous, I took a friend for brunch for her 21st Birthday and we absolutely loved it!

Been to the ivy lots of times however this time food was a miss tbh , duck salad not good no duck and way to crispy had to send back then mains where disappointed too bland veg no seasoning fish cake don’t taste the same as other times but overall it’s noamlly very consistent etc might just be one off

Food was okay, we ordered food that we wanted but got different. The staff were struggling to understand what we were wanting, overall an okay experience but improvements could be made. Also our booking was for nine o’clock but didn't sit down until a good ten minutes after which was not very good. The restaurant didn’t have many drinks that we requested also which is not okay for a restaurant like this, if you have something on the menu that you offer your customers it should be available all the time no matter what especially when it comes down to drinks.

Wonderful terrace. Excellent service and extensive menu.

Great food in a great location. Service was quick and staff were friendly. Would definitely recommend

The Ivy prides itself on the quality of their food and in this rest, they don't disappoint. All of our meals were delicious and we accompanied them with a nice bottle of Sauvignon Blanc and a few gin and tonics. The serving staff are excellent; they couldn't do enough for us and we had a great table on the terrace which is nicely shielded from street noise. The greeters were a little grumpy but probably a result of how busy they were.

Lovely restaurant, Lovell food.

Super meal for 5 of us during our weekend away in London. Great buzzy atmosphere, helpful service, great food and drink. Highly recommend and will definitely go back!

The food was good but the drinks were horrible, really watered down and didn’t have much flavour - The music was way too loud to have a conversation as you would have to almost shout to hear each other. The men’s restroom was somewhat flooded when my husband went in. Didn’t seem up to hygienic standards and was brought up to the managers attention. Overall the service was good but wouldn’t bother rushing back.

At last we are getting back to some sense of normality
A great time was had by all

As an anniversary meal we decided to visit the Ivy as last time we went we were made to feel very special, not so much this time. From the check in where we were not greeted as much as grunted at, the loud music feeling the bass through our bench, to our waitress who was obviously new but didn’t even have basic, common courtesy. Food was excellent and we would come back but perhaps not on a Saturday as we were just not made to feel special.

Brilliant food snd service, would highly reccomend

Great restaurant, food and service. Would highly recommend. Great pre Theatre location.

Lovely setting, lots of staff who were friendly and willing to help. Food was delicious and drinks too

Excellent atmosphere and food 👍

Lovely decor and nice atmosphere.

Great food

Good food and good vibe, waiting staff obviously over run as service was not great.

amazing venue attentive staff and exceptional value for money.

really worth a visit.

There are a lot of Ivys, but this was one of the nicest interiors and I was favourably impressed by the food - the pancakes were lovely. Quick and efficient service for a large, busy restaurant that you'd have thought would be out of practice post-lockdown. Easy and reliable breakfast/lunch spot in central.

After being seated the noise level very loud.
Then food arrived,found long black hair in my dinner then they rushed cooking the next steak it was under done.wife had finished her dinner for me to eat alone
They took some money off the bill but overall not a good experience.

Lovely ambiance and setting, will definitely come back

Our main course was forgotten about so a long wait. Fish came out warm.

Lovely staff members who were very attentive and polite however the food was awful for somewhere like the Ivy, the burger and the veggie curry was bland and the steak tartare was so overpowered with herbs it was actually quite disgusting. Definitely save your money and dine elsewhere, where you can get better value for your money. Also it was so loud we could barely converse around the table

Fantastic atmosphere, good and service

Incredible 30th birthday. The staff were amazing, food outstanding and the atmosphere was electric. Huge huge thanks to the team.

Very good all round.

We had ordered Alcoholic and nonalcoholic cocktails, we had pregnant friends on the table and the alcoholic drinks were given to them, we had friends who didn't drink and the same happened to them.

Super upset with the service.

Enjoyed our visit. One of our steaks was a little chewy in places but overall very nice.

Great cocktail and food menu - we ate from the vegan and vegetarian menu and it was lovely to have different options to choose from!

Service was great and the atmosphere was fun and friendly. Everyone was having a lovely time and it was great to be back.

Great food, cocktails and service. Always my favourite go to restaurant.

wonderful chain and wonderful food. Ive eaten in a few of these ivy brasseries now and the level of service and food quality is always superb!
Has become my go to now for all our family means and special occasions.
Highly recommend