The Ivy Cafe Blackheath
Loved it! Only gripe was sat near the door and in winter a bit chilly every time the door opened.
It was amazing, best service I've experienced and will definitely go back at some point.
Marked down for service only because waiter insisted on leaning over me to serve friend sitting opposite when he could have easily served from without disturbing me!!! Maybe in need of some additional training.
Lovely as always
I expected more!
The restaurant was busy, which is fine, but there was no room to move or even to get your coats as we were leaving. The restaurant was too noisy and music too loud. Basically they are have to many punters but not enough room..
Early dinner for 7 - food, looked nice but we had to season our own food! That is poor, does the kitchen not taste the food before it goes out? Food was warm but not hot.
Service was sporadic and not consistent. Our finished plates were left on the tables for quite some time. We had too wait a little while between starters and mains.
Access to bathrooms is poor - difficult staircase to manage if you are more senior or ambulant disabled.
Fabulous food, wonderful attentive service but sometimes noisy.
Had a great meal on Friday at The Ivy. Food was fabulous. There was 5 of us and disappointed that they no longer had oval or round tables to accommodate 5. We were given a rectangular table - so one of us would be sitting with Boone opposite . But when I asked about the oval table we were asked if we wanted a table for 4 with one of us sitting at the end. It was great. Thoroughly recommend it
Lovely meal and nice atmosphere
What a shame the food was awful poor quality steak and cooked badly - no wow factor will avoid Ivy cafes and just stick to the original which after 2 recent visits did not disappoint
Food was excellent. But service was quite slow. Maitre d apologised for delay in meal and offered olives while we waited but these were only served as food arrived 10 minutes later. 1 sweet was served about 5 minutes after the others. Waitress continually stretched across the table instead of walking round to the other side of the table.
Lovely food, great service and brilliant atmosphere
Always a great experience and now our first choice of restaurant in Blackheath Village.
It can be very loud even at weekday lunch and the tables are very close together. Portions are small but food quality is high. Prices are high and 12.5% will be added to everything.
I’m a regular at Ivy restaurants in Cobham and Richmond both of which are superb. Sadly the Ivy in Blackheath is not up to their standards.
I came here with my son for an early supper and we had a perfect evening. The food was the usual high standard and the service was excellent - an attentive team who were engaging and we felt no pressure to hurry up our evening ! It was also a very relaxed space, will definitely be returning to Blackheath.
Unfortunately the most dissapointing visit to this restaurant since it's been open. It was my mother's 71st Birthday, my brother and myself took her for a late Sunday lunch to The Ivy in Blackheath. We had a dirty napkin from the previous table lying next to the table for almost all our visit... Finally when we were paying the bill one of the waiters spotted it and picked it up. The food was really bad... I had a Crispy Duck and Watermelon Salad as a main - duck was so crispy that I thought I'll end up eating all my fillings... Watermelon was really really old... Probably was sliced a week ago... We had a side of tomatoes - been sliced at the same time as a watermelon... Old and tasteless... The rest of the food was just ok, nothing special. No one checked on our food, sharing starters arrived without table being set up for them. Mains arrived and were dropped on the table without clearing the plates and cutlery from the starters... I mentioned on my booking that it is a special occasion - birthday - 2 tables around us got a Birthday cupcakes with a candle... Noone even asked our table if we would like one... Really really horrible experience... If you put a service charge on the bill - I would expect you to provide it, same with the food quality. Will not recommend to anyone, really dissapointing.
Excellent service and wonderful food - perfect place to go with friends and family . My favourite restaurant !
We went for Sunday brunch to celebrate some good news. Staff were attentive and friendly, food was delicious and the restaurant is beautiful! My only slight criticism is that there could be some more brunch style food on the menu!
Excellent service and food staff look clean and tidy
Been to this ivy a few times now and probably had the best meal of all
Great meal and service at Ivy, lovely ambience overall but a bit too noisy - packed out, do love decor. My 2nd time there. Our waiter was so nice, v attentive and his recommendations were excellent. Only issue is the bar area its a waste of space - it’s a pass through for staff serving or customers going to loo, therefore tables feel very tight on space, you could not relax at bar- get rid of stools. Well worth going - highly recommend.
A lovely night with fantastic food and a fantastic waiter called Ivor. He was very attentive and patient catering to our ever changing minds! I always have a good experience when I come here.
Amazing service and excellent food...... thank you!
Solid but not spectacular restaurant
Upper end prices for good food
Not a cheap eats place
Great restaurant with great food.
We hit a busy New Year’s Day service which missed a little bit of attention which I know we would get on a different day.
Nothing really to fault.
Great service and delicious food! Very good vegan options too!
Very good food and great service. A bit noisy but it was the first day of the year anyway...
Awful service very poor customer service and the restaurant had zero ambience
Based on the level of service I will definitely recommend the cafe. The value for money is also very good.
The food was super meal at the Ivy. Ivar was our waiter and he was incredibly helpful and courteous. He was attentive to the dietary requirements of one of our group and consulted the kitchen regularly.
The atmosphere was beautiful with the regular decor even more beautiful with the Christmas decorations!
We will definitely be back.
It is a lovely restaurant for a special treat or celebration, big group or just a couple, you will not be disappointed.
Poor service for an Ivy not at all attentive and hard to get a waiters attention. Anecdotally others have said the same to me since I have been there.
The lady that served us didn’t know the drinks menu. Ordering Madagascar cola caused quite an issue as she didn’t know what it was and then thought it came in flavours. Then she dropped one of our drinks over the table. Initially shoved on a table for 2 that was half way across the washroom corridor. Then they allowed a lady with a pram to shove the pram right up behind my chair and squashed me in. She was asked to move but didn’t want to so they rammed the pushchair even further across which went over my girlfriends hand bag and the staff didn’t seem to care. Our orders were not given to the right person and there was only two of us! The food was actually excellent and value for money of food alone is good. Service and attention to detail is quite poor and rather distracted from a nice experience. It’s also too cold with the door opening and closing frequently with customers, prams anc children
Lovely in between Christmas and New Year breakfast treat for my husband and I and our two daughters. Fabulous food as ever. Christmas decorations beautiful and staff very attentive.
The service was excellent but I didn’t enjoy the food the way I’d have loved too.The food was under seasoned and plain no flavour
This is our third visit and we chose Boxing Day as it is my birthday, and we just wanted a nice late lunch. Everything is lovely, food delicious, drinks served beautifully - but we (a couple) were seated next to a rather noisy group, which made our own conversation a little challenging! We spent most of our time there saying “pardon” “sorry” - it really wasn’t the romantic lunch we had hoped for on that special day! My only other gripe is the reception/cloak room area gets very clogged up quickly if there is more than one table waiting to come in/get their coats! There really is nowhere to wait, and there was only one person taking coats/giving them back & also accompanying people to their tables! We still had an alright time, but we might think about expanding our experiences and trying different places.
Had an enjoyable Christmas eve at the Ivy Cafe Blackheath. The only downside was the bar and bar area which were too small to accommodate us for pre-dinner drinks.
Good value for money, quality food and great location to my Mums for famikt get togethers
Christmas Eve treat. Lovely location and decor. Little disappointed with portion size on the special ;’goose cottage pie’ but overall our dining choices were all tasty and beautifully presented
Service was very good, staff very friendly and welcoming. Posh, but definitely not stuffy/uncomfortable posh